ASK C40, C50 Users Guide

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Displaying a video image<		/	!	 
	/	Powe r1/	/	4	 
./	*&5!/	#		0/	 /	/	!	
/			0!	00/	*&5	0#		 	
	/	#	/		!!1#/	 
? No startup screen?A	/	!#	 (, 
!#00	0		 
./	0	0		C#	/!0	/	4			 
0	C	/	Video1/		0 
? No video image?A	/	!#	 ( 
04/	/	#//	4	1	#/		!		1	=	0
/	 
						

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04/	B0 
/	#	;	04/			#/	1/		+
0 	/	Ke y s t o n e  1	0	/		/	#	
0	/	1Key s t o n e  1	0	/	!	 
04/	!	/		0		 
04/	:#/	!./			 		
#	 /	!//		 
adjust zoom and focus
zoom
focus
adjust keystoneadjust volumeadjust Picture menu 
						

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Shutting down the projector./	4	!!0!#					
0			0,	 ./#		/	!			/	!	/	+
4	 ./	#		/			0			0		
	01		0 
D	/	#					1#/	
					/	Settings>System	 		#	 $ 
./	4	!/				/!!/	
!				0			0	 :0	!/
		 		#	 $ 
./	4		/	Pow e r10	/
/	4	1	#/	Powe r1#/,	0 
D	!/	/01	#/	Powe r1	0
	 ./	!0/	*&51!#		(	/!	/	
	!/	! /	/	!/!	0/	*&5
!#/#		0/	 %!#/		1!		/	+
4	!		! 
Troubleshooting your setup#			!/			/		=	 
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		0 /	/	1!	!	0/	00!! 
Table 1: LED behavior and meaning
LED color/behavior
Meaning
solid green The projector is plugged in, or the 
projector has been turned on and the 
software has initialized, or the projec-
tor has been turned off and the fans 
have stopped.
blinking green The Powe r button has been pressed 
and the software is initializing, or the 
projector is powering down and the 
fans are running to cool the lamp.
blinking red A fan or lamp failure has occurred. 
Turn off the projector and wait one 
minute, then turn the projector on 
again. If the projector has been work-
ing for 2000 hours or more (page 31), 
replace the lamp and reset the lamp 
timer. Also check for a blocked vent 
or a stopped fan.
solid red An unidentifiable error: please con-
tact Technical Support. 
						

							14
Problem Solution Result
No startup screenPlug power cord in
Remove lens cap
Press Power buttonCorrect image
Only startup screen appears
Press the Computer button 
Activate laptop’s external portComputer image projected
startup
screen
A
startup
screen
Restart laptop
A
A 
						

							15
Problem Solution Result
No computer image, just the words “Signal out of 
range” Adjust computer refresh rate in 
Control Panel>Display>Settings>Advanced
>Adapter (location varies by operating 
system)Computer image projected
Signal out of
range
A
You may also need to set a different 
resolution on your computer, as shown
in the following problem, “Image fuzzy
or cropped.”
A
A 
						

							16
Image fuzzy or cropped Set your computer’s display resolution to 
the native resolution of the projector 
(Start>Settings>Control 
Panel>Display>Settings tab, select 800x600 
for the C40, 1024x768 for C50)Image clear and not cropped
Remote control not controlling my computer’s 
mouseConnect optional mouse cable (page 6)Remote controls computer cursor
(note that the mouse is not functional in 
zoom mode). See page 21 for information 
on the remote.
A
AA
For a laptop,
disable laptop
monitor
or turn-on dual-
display mode
A
X
Load USB drivers, if necessary (page 8)
See page 21 for more info on the remote 
						

							17
Image not centered on screenMove projector, adjust zoom, adjust height
Correct image
Image not squareAdjust keystone on keypadSquare image
zoom
Adjust horizontal or vertical position in 
Picture>Advanced menu 
						

							18
Image not sharpAdjust Sharpness in the Picture>Advanced 
menuCorrect image
Image does not fit 16:9 screenChange aspect ratio to 16:9 in 
Picture>Aspect ratio menuCorrect image
Image upside downTurn on/off Ceiling in Settings>System 
menuCorrect image
ABAB
AB
AB
AB 
						

							19
Image reversed left to right
Turn on/off Rear in Settings>System menu
Correct image 
Projected colors don’t match sourceAdjust color, tint, color temperature, 
brightness, contrast in the menusCorrect image
Lamp won’t turn on, LED blinking redMake sure vents aren’t blocked, turn off the 
projector and allow it to cool for a minute Lamp turns on
A
B
AB
COLOR
COLOR
blinks red
startup
screen 
						

							20 Still having problems?
		0	!!			 
&	!!			./	)	/	!0
(31) 35-6474010
 
/	%	0	!!			
1-800-799-9911
 		
1			7  07  .
0/#/
0 !+
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(+666+$+76
 
!!			#	
(65) 6334-9005
 
	0	+!
 [email protected]
 ./01	01!	0+	 	=	0	0+
!1	/	00	!	 /		0#4	+
				0/#/	#!#
	!/#	!##/	
/# !			/	!!!	  Lamp won’t turn on, LED blinking red, “Change 
lamp” message appears at startupIf lamp hours > 2000, lamp must be 
replaced. See page 34.Lamp turns on
blinks red
Check lamp hours:
should be less
than 2000 hours
in the
Main>About menu
startup
screen