Apple xserve g5 or xserve g5 january 2005 User Manual
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![Page 85
10 -
Xserve G5 TroubleshootingStartup Symptom Charts
6. Replace the logic board.
Note:
When installing the new logic board, make sure the
ports and ID button on the back of the board align with the openings in the chassis.
System shuts down intermittently
1. Verify that the system ID button on the back of the logic board aligns w\
ith the opening in the chassis back panel. If it does not, realign the logic boa\
rd.
2. Make sure the power cord is plugged in firmly.
3. Check that the...](http://img.usermanuals.tech/thumb/462/38904/w64_xserve-g5-or-xserve-g5-january-2005-84.png "Page 85
10 -
Xserve G5 TroubleshootingStartup Symptom Charts
6. Replace the logic board.
Note:
When installing the new logic board, make sure the
ports and ID button on the back of the board align with the openings in the chassis.
System shuts down intermittently
1. Verify that the system ID button on the back of the logic board aligns w\
ith the opening in the chassis back panel. If it does not, realign the logic boa\
rd.
2. Make sure the power cord is plugged in firmly.
3. Check that the...")
![Page 87
12 -
Xserve G5 TroubleshootingVideo Symptom Charts
Video
Screen is black, but activity lights flash at startup, drive operates, blowers are
running, and power LED is lit
1. Verify that the system ID button on the back of the logic board aligns w\
ith the
opening in the chassis back panel. If it does not, realign the logic boa\
rd.
2. Check video card connections and connector pins.
3. Test with a known-good monitor. Replace the monitor, if necessary.
4. Remove all third-party devices.
5....](http://img.usermanuals.tech/thumb/462/38904/w64_xserve-g5-or-xserve-g5-january-2005-86.png "Page 87
12 -
Xserve G5 TroubleshootingVideo Symptom Charts
Video
Screen is black, but activity lights flash at startup, drive operates, blowers are
running, and power LED is lit
1. Verify that the system ID button on the back of the logic board aligns w\
ith the
opening in the chassis back panel. If it does not, realign the logic boa\
rd.
2. Check video card connections and connector pins.
3. Test with a known-good monitor. Replace the monitor, if necessary.
4. Remove all third-party devices.
5....")
16 - Xserve G5 Troubleshooting Network Problems Symptom Charts Network Problems Server cannot be seen on network 1. Open the Network system preference pane and select the built-in Ethernet option. Verify that you can now see devices on the network. 2. If only one Ethernet port is in use, verify that it is the lower port. If it is not, move the Ethernet cable to the lower port. 3. Boot the server from the Net-install CD. Go to another computer on the same subnet and start Server Assistant. If the server can be seen, the server hardware should be functioning correctly. Check the software con figuration on the server, or reinstall and recon figure the server. 4. Try a known-good Ethernet cable. 5. Clear parameter RAM. Hold down Command-Option-P-R during startup. 6. Try connecting to a known-good Ethernet port at the wall or external hub. 7. Verify that other users are experiencing the same problem. If so, contact the network administrator. 8. If connected to an Ethernet card, reseat the card. 9. If connected to an Ethernet card, replace the card. 10. Replace the logic board. Note: When installing the new logic board, make sure the ports and ID button on the back of the board align with the openings in the chassis. Miscellaneous ID buttons/lights on the back and front of the server are always on, even though Server Monitor reports no problems Make sure the ports and ID button on the back of the logic board align correctly with the openings in the chassis.
© 2005 Apple Computer, Inc. All rights reserved. Service SourceViews Xserve G5
Xserve G5 Views - 1 Internal Views, Xserve G5 Internal Views, Xserve G5 Exploded View Optical Drive CD-ROM 661-3150 Combo 661-3151 Optical Drive Cable 922-6391 Fan Array 922-6345 Front Panel Board Cable 922-6347 FireWire Cable 922-6346 SATA Hard Drive 80 GB 661-3149 250 GB 661-3148 Logic Board 661-3153 Dual-Slot Riser Card 922-6330 Battery 922-4028 Power Supply 661-3155 Processor 661-3152 Drive Interconnect Board 922-6349 DIMM Slots (8) 256 MB 661-3170 512 MB 661-3154 1 GB 661-3171 PCI Fan 922-6350 PCI Fan Duct 922-6377 Front Panel Board 922-6344 PS Fan Duct 922-6376
2 - Xserve G5 Views Internal Views, Xserve G5 Logic Board FireWire 800 Ports (2)USB 2.0 Ports (2)Serial Port Ethernet Ports (2) System Identifier Button Battery DIMM Slots (8) Optical Drive Cable Connector Power Supply Connector Power Cable ConnectorFan Array Connector Processor Connector (1)Processor Connector (0)Fan Array Connector Hard Drive Cable Connectors (3) Front Panel Board Cable Connector PCI Fan Connector PCI Card RiserConnector PMU Reset Button Firewire Cable Connector
Xserve G5 Views - 3 External Views, Xserve G5 External Views, Xserve G5 Front Panel Back Panel Securing Thumbscrews (2)Drive Module Status Light Drive Module Activity Light Optical Drive System Identifier Button/Light Enclosure Lock and Status Light FireWire 400 Port On/Standby Button and Light Apple Drive Module Bays (3) Built-in Ethernet Link Light (Port 2) Built-in Ethernet Link Light (Port 1) System Activity Lights FireWire 800 Ports (2) Gigabit Ethernet Port(s) System Identifier Button/Light Serial Console Port Power Socket USB 2.0 Ports (2)Serial Number Label Ethernet Activity Lights Ethernet Link Lights PCI-X Card Expansion Slots (2)