Apple studio display 17 lcd User Manual
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© 2003 Apple Computer, Inc. All rights reserved. Service Source Apple Studio Display 17 LCD (ADC) Updated 6 Decenber 2004
© 2003 Apple Computer, Inc. All rights reserved. Service SourceTake Apart Apple Studio Display 17 LCD (ADC)
Apple Studio Display 17 LCD Take Apart - 1 General Information General Information Overview Identifying Versions of the Display There are two versions of the display and although there are no specification differences, in some cases the service part will be different. The versions can be identi fied as follows: • Version A has a blue-gray logo (front and back). • Version B has a silver logo (front and back) and a hinge that allows t\ he foot to collapse to flat. Note: Both version A and B have flexible hinges, the difference is that the version B hinge will collapse flat, parallel to the screen, to facilitate packing. The Launch Button brings up the Apple Display preferences window. Note: The Power Button turns the display on and off. Front View Rear View Launch Button Power On/Off Button USB Ports ADC Connector
Apple Studio Display 17 LCD Take Apart - 2 General Information Tools The following tools are recommended for the take apart procedures. • Cotton gloves (922-1592) • Hex key set, metric • Phillips #1 screwdriver • Volt meter (for troubleshooting) • Black stick (nylon probe tool 922-5065) or other ESD-safe, non-marring\ tool • ESD wriststrap and mat Before Working on the Display Warning: There is a risk of electric shock, fire or other hazard, if the Inverter Board, ADC Cable, MLB to USB Socket Cable, and the LCD Display Module are not replaced with the correct Apple service part. Warning: Unless otherwise instructed in the service procedures, to avoid the risk of electric shock, fire or other hazard, disconnect the ADC connector from the computer to ensure that the display is not receiving power during service. Important: • The display LCD and the inside and outside of the case can scratch and r\ etain fingerprints easily. • Use clean soft cotton gloves when working on the display. • Only rest the LCD screen and case parts on a soft clean surface. • If available, place a protective film over the display to protect it fro\ m scratches or nicks. • Remove all jewelry that could scratch or damage the display or plastic h\ ousing. • Do not press on the LCD display panel or its edges as damage can result.\ • Do not expose the display to high temperature or humidity. • Do not expose the display to direct sunlight. • Follow ESD safe procedures to avoid circuit damage. Use a grounded wrist\ strap.
Apple Studio Display 17 LCD Take Apart - 3 General Information Procedure FOOT REMOVAL 1. Remove three hex key screws (a). 2. Remove Foot and Hinge Cap. Screw part number: (a) 922-5551 REAR COVER, EMI SHIELD, BEZEL, AND USB COVER REMOVAL 1. Remove four hex key screws (Rear Cover) (a). 2. Remove Rear Cover and Rear Shield. 3. Remove screw (b). 4. Separate the USB Cover. 5. Peel back Vent Labels if needed to release EMI Shield. 6. Slide the EMI Shield to disengage it from the Chassis, then remove. 7. Remove the Vertical and Horizontal Clips from the Cradle assembly. Note: The Clips can crack or break. Use care when removing. A black stick or flat-blade screwdriver may be helpful. 8. Separate the Bezel assembly from the LCD panel assembly. Screw part numbers: (a) 922-5965 (b) 922-5560 (a) (a) EMI Shield Bezel (a) (a) USB Cover Vent Labels Cradle (a) (b) Clips Clips
Apple Studio Display 17 LCD Take Apart - 4 General Information CHASSIS AND LCD PANEL REMOVAL 1. Remove eight screws (a). 2. Peel back Vent Label and Shielding Tape, as needed, to release the Backlight Bulb wires. 3. Separate the Chassis and LCD panel. Screw part number: (a) 922-5555 (a) (a) (a)(a) (a) (a) (a) (a) CRADLE, CHASSIS, LCD DISPLAY, MAIN BOARD & INVERTER BOARD REMOVAL 1. Remove seven screws (a). 2. Disconnect J7, J2, J1, J6, J4, J5, J3, CN1, CN2, CN3 from the Main Board. 3. Remove seven screws (f). 4. Remove the Main Board and Inverter Board. 5. Remove four screws (b) & two screws (h). 6. Remove the USB Connector. 7. Remove four screws (d). 8. Remove the Hinge. 9. Remove two screws (c). 10. Remove the Main ADC Cable. 11. Disconnect the cables from the Touch Switches. 12. Remove two screws (e). 13. Remove the Touch Switches. Screw part numbers: (a) 922-5560 (b) 922-5560 (c) 922-5560 (d) 922-5620 (e) 922-5553 (f) 922-5554 (h) 922-5560 Touch Switch Touch Switch
© 2003 Apple Computer, Inc. All rights reserved. Service Source Troubleshooting Apple Studio Display 17 LCD (ADC)
Apple Studio Display 17 - 1 Symptom Charts Symptom Charts How to Use the Symptom Charts The Symptom Charts included in this chapter will help you diagnose specific symptoms related to the product. Because cures are listed on the charts in the order of most likely solution, try the cures in the order presented. Verify whether or not the product continues to exhibit the symptom. If the symptom persists, try the next cure. Note: If you have replaced a module, reinstall the original module before you proceed to the next cure. Note: Referring to the Block Diagram in this manual may be helpful. Blank screen 1. Check ADC cable. Replace cable if damaged. 2. Check for bent pins in the ADC connector (note, it is normal for two of the pins to be slightly longer than the others). If pins are slightly bent, carefully straighten. If pins are severely bent, replace cable. Also, inspect or have the customer inspect the display port on the computer for broken pin dividers. If the display port is damaged it must be repaired before inserting the ADC connector. 3. Plug the display into a known-good computer with a known-good video card and ADC display port. Boot the computer and allow enough time to finish booting. 4. If the power button on the display is flashing, two short flashes then a long flash, in a delayed repeating pattern, this indicates trouble with either the inverter, backlight bulbs or related cables or connectors. With this in mind, continue with the troubleshooting steps to determine the problem.
Apple Studio Display 17 - 2 Symptom Charts5. To check whether the LCD is working, press the launch button on the display which will bring up the Display Preferences window (if the screen is blank you will not see the window). Shine a bright light such as sunlight or a high intensity lamp (see Important note, below) into the screen and at the same time notice whether you can see a faint image of the Display Preferences window or other desktop items on the screen. • If desktop items can be seen, the LCD panel is working. The problem may be with the inverter or backlight bulbs or related cables or connectors. Continue with the troubleshooting steps. • If no desktop items can be seen, the problem may be with the LCD panel or the main board or related cables or connectors. Important: Lights get very hot and can quickly damage the display; be extremely careful not to allow too much heat next to the screen or other parts of the display and do not allow the light fixture to touch the screen, or damage can result. 6. Warning: The inverter board generates high voltage when the display is plugged in. Do not touch the inverter board components, pins or connectors, when the display is connected to the computer. 7. Disconnect the display from the computer, then open the display and check for secure connections at TMDS, Panel Power, J7, J2, J1, J3, CN1, CN2, CN3, CN4 and CN5. Note: Refer to the Block Diagram in this manual for connector locations. 8. Plug the display into a known-good computer, then boot the computer. 9. Verify +24-28V at input of J7. If not, replace ADC cable. 10. Verify +24-28V at pin 1 of J2. If not, replace the main board. 11. Verify +5V at pin 5 of J3. If not, replace the main board. Partially dim screen This symptom indicates a problem with the inverter or backlight bulbs (on the side of the display that is dim), or related cables or connectors. This may be caused by the backlight bulbs or the inverter not working properly. 1. Plug the display into a known-good computer with a known-good video card and ADC display port. Boot the computer. 2. Notice whether the power button on the display is flashing, two short flashes then a long flash, in a delayed repeating pattern. This indicates trouble with either the inverter, backlight bulbs or related cables or connectors (this indicator may not always be exhibited). With this in mind, continue with the troubleshooting steps to determine the problem.
Apple Studio Display 17 - 3 Symptom Charts 3. Warning: The inverter board generates high voltage when the display is plugged in. Do not touch the inverter board components, pins or connectors, when the display is connected to the computer. Disconnect the display from the computer, then open the display and check for secure connections at CN1, CN2, CN3, CN4 and CN5. Note: Refer to the Block Diagram in this manual for connector locations. • If the inverter cable (connected to CN1) is damaged, replace the inverter cable. • If any connectors on the inverter board are damaged, replace the inverter board. • If any of the backlight cables (CN2, CN3, CN4, or CN5) are damaged, replace the LCD display. USB device not working 1. Check for bent pins in the ADC connector (note, it is normal for two of the pins to be slightly longer than the others). If pins are slightly bent, carefully straighten. If pins are severely bent, replace cable. Also, inspect or have the customer inspect the display port on the computer for broken pin dividers. If the display port is damaged it must be repaired before inserting the ADC connector. 2. Plug the display into a computer with a known-good ADC display port, then boot the computer. Connect a known-good USB device into one of the USB ports on the back of the display, then check Apple System Profiler to see if it is recognized. Check both USB ports. Note: x +R, refreshes the Apple System Profiler list when USB devices are changed. • If the device is recognized, the customer’s USB device may be the issue. • If not, check the J6 and USB connections and cables. If not that, replace the main board.