Apple studio display 17 crt 16 vis User Manual

							 
 Service Source
 
K
 
Studio Display (17 CRT, 16
viewable image size)
 
Note:  
  As of September 2001, the service strategy for this
product is now mail-in only.  International serviceÊÊÊ Ê
providers in regions with no access to Apple RepairÊÊÊ Ê
Centers will continue to service the display.  ÊÊ   ÊÊÊÊ Ê 
						

							 
 Service Source  
K
 
© 2001 Apple Computer, Inc. All rights reserved.
 
Basics
 
Studio Display 
 
(17 CRT, 16 VIS) 
						

							 
 BasicsService Strategy Change  -   1
 
Service Strategy 
Change
 
The service strategy for the 
Studio Display (17 CRT, 
16 viewable image size) 
changed in September 2001.
A small number of Apple 
Studio Displays (17 CRT - 
Blue & White and Graphite 
colors) with a VGA connector 
have been shown to exhibit a 
particular component 
malfunction. 
Symptoms of the 
malfunction have included an  
						

							 
 BasicsService Strategy Change  -   2
 
occasional popping or cracking sound and may be 
accompanied by a visible electrical discharge. This 
malfunction does not pose a safety threat to the user when 
operating the monitor under normal conditions, but could 
lead to electric shock if appropriate precautions are not 
taken while servicing the unit.
To streamline repairs for the Apple Studio Displays (17 
CRT - Blue & White and Graphite colors), the service 
strategy for this product is now mail-in only. International 
service providers in regions with no access to Apple Repair 
Centers will continue to service the display.
A limited number of external Service Parts will still be 
available for you to order for these displays.