Apple Macbook 13inch Users Guide

Chapter 4   Adding Memory to Your MacBook81
 
2Turn over the MacBook and locate the battery latch. Use a coin to turn the latch a 
quarter turn clockwise to unlock the battery, and gently remove it.
Warning:  The internal components of your MacBook can be hot. If you have been 
using your MacBook, wait 10 minutes after shutting down to let the internal 
components cool before continuing.
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Step 2:  Installing Memory
1Loosen the three captive screws that secure the L-bracket, pull out the long end first to 
remove the bracket, and place it to the side. 
Levers on the memory slots spring out when you remove the bracket.
2Touch a metal surface inside the computer to discharge any static electricity from your 
body.
Loosen the 3 screws 
Pull this side out 
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Chapter 4   Adding Memory to Your MacBook83
 
3To remove a memory module installed in a slot, move the lever for the slot all the way 
to the left until the edge of the memory module pops out. Pull out the memory 
module. Repeat to remove the other memory module.
Levers 
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4Insert the new memory modules into the slots:
aInsert the gold edge first, with the notch on the left side.
bUse two fingers with firm, even pressure to push in the memory modules. You should 
hear a click when the memory is inserted correctly.
cIf the levers don’t return to the closed position, move them to the right to close 
them.
Notches 
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5Replace the L-bracket by inserting the short end first and tightening the screws.
Tighten the 3 screws Put this end 
in first 
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86 Chapter 4   Adding Memory to Your MacBook
 
Step 3:  Replacing the Battery
1Place the right side of the battery into the battery compartment. Gently press the left 
side of the battery down until the battery latch locks into place.
2Reconnect the power adapter and any other cables that were attached.
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Chapter 4   Adding Memory to Your MacBook87
 
Making Sure Your MacBook Recognizes the New Memory
After installing additional memory in your MacBook, check whether the computer 
recognizes the new memory. 
To check the computer’s memory:
1Start up your MacBook.
2When you see the Mac OS desktop, choose Apple () > About This Mac.
For a detailed breakdown of the memory installed in your computer, open System 
Profiler by clicking More Info and then Memory. 
If your computer doesn’t recognize the memory or...

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5Troubleshooting
If you have a problem working with your MacBook, 
check here first for solutions and advice. 
When you have a problem working with your MacBook, there is usually a simple and 
quick solution. Think about the conditions that led up to the problem. Making a note 
of things you did before the problem occurred will help you narrow down possible 
causes and find the answers you need. 
Make a note of the following:
ÂThe applications you were using when the problem occurred. Problems...

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Problems That Prevent You from Using Your Computer
If the computer doesn’t respond or the pointer doesn’t move
ÂPress Command (x)-Option-Esc to force a frozen application to quit. In the dialog 
that appears, select the application you want to quit and click Force Quit.
Next, save your work in any open applications and restart the computer to make sure 
the problem is entirely cleared up. 
ÂIf you are unable to force the application to quit, press and hold the power (®)...