Apple Macbook 13inch Late2009 Users Guide

							 
Chapter 4   Problem, Meet Solution61
To check for updated software:
1Open System Preferences. 
2Click the Software Update icon and follow the onscreen instructions.
ÂFor more information, search for “Software Update” in Mac Help. 
ÂFor the latest information about Mac OS X, go to www.apple.com/macosx.
Reinstalling the Software That Came with Your MacBook
Use the software installation discs that came with your computer to reinstall Mac OS X 
and any applications that came with your computer. You can choose “Archive and 
Install,” which saves your existing files and settings, or “Erase and Install,” which erases 
all your data.
Important:  Apple recommends that you back up the data on your hard disk before 
restoring software. Because the “Erase and Install” option erases your hard disk, you 
should back up your essential files before installing Mac OS X and other applications. 
Apple is not responsible for any lost data.
Installing Mac OS X
To install Mac OS X:
1Back up your essential files.
2Make sure your power adapter is connected and plugged in.
3Insert the Mac OS X Install DVD that came with your computer.
4Double-click Install Mac OS X.
5Follow the onscreen instructions. 
						

							 
62 Chapter 4   Problem, Meet Solution
Note:  To restore Mac OS X on your computer to the original factory settings, click 
Options in the “Select a Destination” pane of the Installer, and then select “Erase and 
Install.” If you choose “Erase and Install,” you’ll see a message reminding you to use the 
Applications Install DVD to reinstall the bundled applications that came with your 
computer.
6When the installation is complete, click Restart to restart your computer.
7Follow the prompts in the Setup Assistant to set up your new user account.
Installing Applications
If you reinstall Mac OS X on your computer and select the “Erase and Install” option, 
you must reinstall the applications that came with your computer, such as the iLife 
applications.
To install the applications that came with your computer:
1Make sure your power adapter is connected and plugged in.
2Insert the Applications Install DVD that came with your computer.
3Double-click Install Bundled Software. 
4Follow the onscreen instructions.
5When the installation is complete, click Close. 
						

							 
Chapter 4   Problem, Meet Solution63
Learning More, Service, and Support
Your MacBook does not have any user-serviceable parts other than the battery and the 
memory. If you need service, contact Apple or take your MacBook to an Apple 
Authorized Service Provider. You can find more information about the MacBook 
through online resources, onscreen help, System Profiler, or Apple Hardware Test.
Online Resources
For online service and support information, go to www.apple.com/support. Choose 
your country from the pop-up menu. You can search the AppleCare Knowledge Base, 
check for software updates, or get help from Apple’s discussion forums. 
Onscreen Help
You can look for answers to your questions, as well as instructions and troubleshooting 
information, in Mac Help. Choose Help > Mac Help.
System Profiler
To get information about your MacBook, use System Profiler. It shows you what 
hardware and software is installed, the serial number and operating system version, 
how much memory is installed, and more. To open System Profiler, choose Apple () > 
About This Mac from the menu bar and then click More Info.
AppleCare Service and Support
Your MacBook comes with 90 days of technical support and one year of hardware 
repair warranty coverage at an Apple Store retail location or an Apple-authorized 
repair center, such as an Apple Authorized Service Provider. You can extend your 
coverage by purchasing the AppleCare Protection Plan. For information, go to 
www.apple.com/support/products or the website for your country listed below. 
						

							 
64 Chapter 4   Problem, Meet Solution
If you need assistance, AppleCare telephone support representatives can help you with 
installing and opening applications, and basic troubleshooting. Call the support center 
number nearest you (the first 90 days are complimentary). Have the purchase date and 
your MacBook serial number ready when you call.
Note:  Your 90 days of complimentary telephone support begins on the date of 
purchase. Telephone fees may apply. 
Telephone numbers are subject to change, and local and national telephone rates may 
apply. A complete list is available on the web:
CountryPhoneWebsite
United States 1-800-275-2273 www.apple.com/support
Australia (61) 1-300-321-456 www.apple.com/au/support
Canada (English)
(French)1-800-263-3394 www.apple.com/ca/support
www.apple.com/ca/fr/support
Ireland (353) 1850 946 191 www.apple.com/ie/support
New Zealand 00800-7666-7666 www.apple.com/nz/support
United Kingdom (44) 0844 209 0611 www.apple.com/uk/support
www.apple.com/contact/phone_contacts.htmlwww.apple.com/contact/phone_contacts.html 
						

							 
Chapter 4   Problem, Meet Solution65
Locating Your Product Serial Number
Use one of these methods to find your MacBook serial number:
ÂTurn over your MacBook. The serial number is etched into the bottom case. 
ÂChoose Apple () > About This Mac, and then click the version number beneath the 
words “Mac OS X” to cycle through the Mac OS X version number, the build version, 
and the serial number. 
ÂClick the Finder icon and open /Applications/Utilities/System Profiler. Click Hardware 
in the Contents pane.
Serial number 
						

							5
5 Last, but Not Least
www.apple.com/environment
Mac Helpergonomics 
						

							 
68 Chapter 5   Last, but Not Least
For your safety and that of your equipment, follow these rules for handling and 
cleaning your MacBook and for working more comfortably. Keep these instructions 
handy for reference by you and others.
Important Safety Information
Built-in battery  Do not remove the battery from your MacBook. The battery should be 
replaced only by an Apple Authorized Service Provider. Discontinue use of your 
MacBook if it is dropped or appears crushed, bent, deformed, or damaged. Do not 
expose the computer to temperatures above 212° F or 100° C. 
Proper handling  Set up your MacBook on a stable work surface that allows for 
adequate air circulation under and around the computer. Do not operate your 
MacBook on a pillow or other soft material, as the material can block the airflow vents. 
Never place anything over the keyboard when operating your MacBook. Never push 
objects into the ventilation openings.
The bottom of your MacBook may become very warm during normal use. If your 
MacBook is on your lap and gets uncomfortably warm, move it to a stable work 
surface. WARNING:  Incorrect storage or use of your computer may void the manufacturer’s 
warranty.
WARNING:  Failure to follow these safety instructions could result in fire, electric 
shock, or other injury or damage. 
						

							 
Chapter 5   Last, but Not Least69
Water and wet locations  Keep your MacBook away from sources of liquid, such as 
drinks, washbasins, bathtubs, shower stalls, and so on. Protect your MacBook from 
dampness or wet weather, such as rain, snow, and fog.
60W MagSafe Power Adapter  Make sure the AC plug or AC power cord is fully 
inserted into the power adapter before plugging the adapter into a power outlet. Use 
only the power adapter that came with your MacBook, or an Apple-authorized power 
adapter that is compatible with this product. The power adapter may become very 
warm during normal use. Always put the power adapter directly into a power outlet, or 
place it on the floor in a well-ventilated location.
Disconnect the power adapter and disconnect any other cables if any of the following 
conditions exist:
ÂYou want to add memory or upgrade the hard disk drive.
ÂYou want to clean the case (use only the recommended procedure described on 
page 73).
ÂThe power cord or plug becomes frayed or otherwise damaged.
ÂYour MacBook or power adapter is exposed to rain, excessive moisture, or liquid 
spilled into the case.
ÂYour MacBook or power adapter has been dropped, the case has been damaged, 
or you suspect that service or repair is required.
The MagSafe power port contains a magnet that can erase data on a credit card, iPod, 
or other device. To preserve your data, do not place these or other magnetically 
sensitive material or devices within 1 inch (25 mm) of this port.
If debris gets into the MagSafe power port, remove it gently with a dry cotton swab. 
						

							 
70 Chapter 5   Last, but Not Least
MagSafe power specifications:
ÂFrequency:  50 to 60 Hz, single phase
ÂLine Voltage:  100 to 240 V
ÂOutput Voltage:  16.5 V DC, 3.65 A
Hearing damage  Permanent hearing loss may occur if earbuds or headphones are 
used at high volume. You can adapt over time to a higher volume of sound that may 
sound normal but can be damaging to your hearing. If you experience ringing in your 
ears or muffled speech, stop listening and have your hearing checked. The louder the 
volume, the less time is required before your hearing could be affected. Hearing 
experts suggest that to protect your hearing:
ÂLimit the amount of time you use earbuds or headphones at high volume.
ÂAvoid turning up the volume to block out noisy surroundings. 
ÂTurn the volume down if you can’t hear people speaking near you.
High-risk activities  This computer is not intended for use in the operation of nuclear 
facilities, aircraft navigation or communications systems, air traffic control systems, or 
for any other uses where the failure of the computer could lead to death, personal 
injury, or severe environmental damage.