Apple imac 20 inch mid 2009 User Manual
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iMac (20-inch, Early/Mid 2009) Basics — Overview 11 2010-11-24 Overview Product Features The iMac (20-inch, Early 2009) and iMac (20-inch, Mid 2009) computers have the same overall look as the previous generation aluminum iMac. Distinguishing exterior features are Mini DisplayPort (instead of mini DVI port) and 4 USB ports (instead of 3) on the rear, and a tapered front edge on the stand. New features: • Increased processor speed: 2.66GHz • Mini DisplayPort • 4 USB 2.0 ports • Increased RAM...
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iMac (20-inch, Early/Mid 2009) Basics — Overview 12 2010-11-24 Product Configuration To confirm the configuration from the Apple menu, choose About This Mac. The processor listing will show the speed of the processor followed by the processor type. The following table shows the configuration at introduction: FeatureSpecification Processor 2.66 GHz Intel Core 2 Duo 6MB shared L2 cache, 1066MHz frontside bus Memory 2GB (2 x 1GB) 1066MHz DDR3 (optional 4GB, 8GB CTO) Hard Drive Early 2009: 320GB Serial...
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© 2009-2010 Apple Inc. All rights reserved. Apple Technician Guide Troubleshooting iMac (20-inch, Early/Mid 2009)
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iMac (20-inch, Early/Mid 2009) Troubleshooting — General Troubleshooting 14 2010-11-24 General Troubleshooting Update System Software & Firmware Important: Ensure the correct version Mac OS X and latest software and firmware updates have been applied before you begin troubleshooting. Computers sometimes exhibit symptoms that indicate the wrong Mac OS X system software is installed. Firmware is the name given to software that is written into memory circuits such as flash memory, that will hold the...
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iMac (20-inch, Early/Mid 2009) Troubleshooting — General Troubleshooting 15 2010-11-24 Apple Service Diagnostic The correct version for all iMac (20-inch, Early/Mid 2009) is Apple Service Diagnostic 3S131. Common Reset Procedures Power On Self Test (POST ) Intel-based Mac computers such as the iMac rely on a combination of tones and blinking LEDs to display Power On Self Test (POST ) error codes. • If the computer detects out-of-specification or no SDRAM or the RAM installed does not meet the...
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iMac (20-inch, Early/Mid 2009) Troubleshooting — General Troubleshooting 16 2010-11-24 Resetting Parameter RAM (PRAM) PRAM stores certain system and device settings in a location that Mac OS X can access quickly. Exactly which settings are stored in the computer’s PRAM varies depending on the type of computer as well as the types of devices and drives connected. To reset PRAM: 1. Shut down the computer. 2. Locate the following keys on keyboard: Command, Option, P, and R. You will need to hold these...
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iMac (20-inch, Early/Mid 2009) Troubleshooting — General Troubleshooting 17 2010-11-24 Diagnostic LEDs The iMac has built-in diagnostic LEDs on the main logic board that can help you to troubleshoot the computer. The LEDs are located to the right of the battery (see photo below). LED #1 Indicates the trickle voltage from the power supply has been detected by the logic board. This LED will remain ON whenever the iMac is connected to a working AC power source. The LED will remain on even when the...
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iMac (20-inch, Early/Mid 2009) Troubleshooting — General Troubleshooting 18 2010-11-24 Sensor and Fan Connector Locations Ambient temp sensor and fan connector locations are shown below. Ensure cables are correctly routed and the sensors and fans are properly connected. If a sensor or fan is faulty or not connected, Apple Hardware Test will generate an error code.
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iMac (20-inch, Early/Mid 2009) Troubleshooting — General Troubleshooting 19 2010-11-24 Block Diagram Refer to this diagram to see how modules are interrelated. Note: The iMac (20-inch, Mid 2009) does not have IR or Bluetooth. MLB Ambient Temperature Sensor 802.11n Antenna Bluetooth Antenna Display Temperature Sensor AC/DCTemperature Sensor Hard Drive Temperature Sensor Optical Drive HD Fan ODD Fan CPU FanSO-DIMMSO-DIMM Speaker Speaker IR Sensor Audio Board Power Button AC Inlet CameraMicrophone...
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iMac (20-inch, Early/Mid 2009) Symptom Charts — Startup and Power 20 2010-11-24 Symptom Charts Follow the steps in the order indicated below. If an action resolves the issue, retest the system to verify. Note: A compilation of Quick Check tables is available at: http://service.info.apple.com/QRS/en/quickreference.pdf Startup and Power No Power, Dead Unit Unlikely cause: speakers Quick Check SymptomsQuick Check No Power, Dead Unit • No power • No fan spin • No startup chime • No image on external...