Antares iLok Authorization user manual

							Welcome to 
iLok License Manager!
With the introduction of the new iLok License Manager 
application, license and iLok management has changed.
The new iLok License Manager application is now the only place you manage 
your iLoks and licenses. At iLok.com you can update your iLok account profile, find 
support resources to help you manage your account, and make purchases in the 
iLok.com store.
Great! What do I need to do?
Here’s the quick version; just 4 easy steps to get started.
1
Download and Install the 
iLok License Manager 
application. The installer is on 
the iLok License Manager 
page at iLok.com. Once 
you’ve installed it, plug in your 
iLok and launch the 
application.
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Uses your 
iLok.com 
User ID!   
						

							2
Sign in!  Already have an iLok 
account? It works for iLok 
License Manager and 
iLok.com, so just sign in. No 
account? Go to www.iLok.com 
and click on Create Free 
Account ONLY if you don’t 
already have an iLok account.
3
Get licenses for iLok-enabled 
software by having software 
publishers deposit a license in 
your iLok account or by using 
an activation code in iLok 
License Manager.
4
Activate your licenses - it’s 
as easy as drag and drop; just 
grab the license and drag it to 
your iLok or, if allowed, to your 
computer. 
See the iLok License Manager 
Manual for more ways to activate 
and deactivate licenses.
You can now run your iLok-enabled software!
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							Need help? 
Here is some basic information and common questions and answers.
iLok License Manager & Account Basics
System Requirements…
Mac OS X 10.5 and above (Intel Only)
Windows 32-bit and 64-bit Windows XP (SP2) and above
If you run your iLok-enabled software on an older operating system that 
does not meet the minimum system requirements, you can use another 
computer that does meet the requirements to manage your licenses. Please note your iLok-
enabled software may have its own system requirements.
User ID and password…
The same User ID and password are used to sign in to both the iLok 
License Manager application and iLok.com. Keep them secure! 
Software developers may ask for your User ID so that they can deposit 
licenses to your account, but they should never ask for your password. 
If you already have an iLok.com account, do NOT make a new account for iLok License 
Manager.
One studio - one account...
We recommend one iLok account per company or studio. Even companies with over 
100 iLoks use only one account. Managing all of your iLoks from a central account 
allows you to save on fees for services that apply when multiple iLok accounts are used.
I forgot my login information...
When you create your iLok account, we ask you for security information so we are able 
confirm that you are indeed the account owner should you ever forget your User ID or 
password. To recover your information, visit the Support page on iLok.com.
Keep your contact information current...
We value your privacy and strictly abide by the iLok.com Privacy Policy. The email 
address on your account is used to contact you only in certain circumstances, such as:
•Answering support tickets you submit.
•Contacting you if you forget your information.
•Alerting you to renewals of Zero Downtime subscriptions.
Be sure to keep your email address current at all times. Begin by clicking on Edit 
Account Information on your Account detail pane in iLok License Manager.
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							Managing and Using Your iLoks
What is an iLok?
Your iLok is a USB device that holds licenses that allow iLok-enabled software to run. It 
works on both your Mac and PC and holds over 500 licenses.
Which iLok is connected?
When you sign into iLok License Manager, your iLoks will be listed on the left side of the  
window. The iLoks that are not currently connected will appear grayed out, while 
connected iLoks will show up in black (or a deep color) and you will be able to select 
them for activation-related operations.
Which iLok is which?
You can customize the names of your iLoks to help tell them apart. Just right-click on 
the iLok and select Rename/Edit from the menu. Labeling the physical iLok with the 
chosen name can help too. We know how hard it can be to read those tiny serial 
numbers!
Managing and Using Your Licenses
Where are my licenses? How do I get them on my iLok or machine?
Your licenses are now managed through the iLok License Manager application. You can 
see them in iLok.com, but moving them to and from your iLok or computer(machine) 
now happens only with the iLok License Manager application. 
When licenses are deposited to your iLok account, they remain there until you activate 
them to your iLok or machine, or until they expire. Once activated to an iLok, the 
licenses are on your iLok - they are no longer in your account. The same is true for 
licenses that allow activation to your machine. 
You can see a list of what is on each activation location (iLok or machine) by selecting 
the location from the list on the left side of the iLok License Manager window. If you 
have licenses to activate, they will be shown when you click on the tab marked 
“Available” at the top of the iLok License Manager window.
See more detailed information on managing your licenses in the iLok License Manager 
Manual.
What do I need to use my software?
To run iLok-enabled software, you will need:
•An iLok.
•A license for the iLok-enabled software that has been activated to your iLok.
•A computer with the iLok-enabled software installed.
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							How your license works...
Once you have your license on your iLok and you’re ready to launch your iLok-enabled 
software, make sure your iLok is plugged in. Your iLok-enabled software looks for the 
license on a connected iLok before it will run. Once you activate your license to your 
iLok, you can run that protected software on any computer the software is installed on. 
You can carry your licenses in your pocket!
Protecting your investment...
Your iLok can hold over 500 software licenses, representing a substantial investment. In 
addition to our Zero Downtime coverage which immediately gives you temporary 
licenses when a broken, lost, or stolen iLok 
RMA order is placed, we now offer Theft & 
Loss Coverage (TLC). 
With TLC, if your TLC-enabled iLok is lost 
or stolen, you no longer need to contact 
each software publisher for replacement 
licenses. With TLC enabled, we can now 
provide you with permanent replacement 
licenses! See iLok.com for more details.
Got a question that wasn’t 
answered here?
Chances are we have heard it before. A list of Frequently Asked Questions (FAQ) can 
be accessed from our main Support page on iLok.com. Our online support resources 
are available to help you 24/7.
Support resources 24/7...
Online support resources for iLok License Manager on iLok.com include:
•The FAQ.
•Guided Help (with support ticket submission).
•Additional guides and videos.
Contacting iLok support...
We provide email support through iLok.com but do not provide telephone support. 
Support tickets may be submitted through our Guided Help system 24/7 and are 
answered Monday - Friday, 9AM - 5PM Pacific Standard Time, excluding holidays.
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