Amcrest ProHD 1080P POE User Manual

							Simple. Reliable. Secure.
Welcome to the Amcrest Family!
www.amcrest .com
IP2M-841E / IPM-721E
You can view this guide and others online by visiting:
www.amcrest.com/support 
QUICK START GUIDE   
						

							THANK YOU FOR PURCHASING
 AN AMCREST CAMERA! 
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Please follow the instructions on this Quick Start Guide in order 
to get your camera set up.
Setting Up Your Camera ................................. 3 - 10
PoE Camera SetupSet up your new camera or add your camera to additional mobile devices.
Troubleshooting 
Information & Links
Additional Access Methods ........................ 12 - 16
More Information ........................................  17 - 18
1. Cloud Recording SetupSet up cloud recording on Amcrest Cloud, available both online and as an app.2. Remote Web Access SetupRemotely access your camera’s live feed and playback recorded video from anywhere in the 
world via AmcrestView.com
3. Local Desktop Access SetupLocally access your camera on your PC or Mac to fine tune advanced settings.
Table of Contents
Simple. Reliable. Secure.
For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538.
Step-by-step video tutorials available at www.amcrest.com/videos    
						

							From the home screen, tap the icon in the top right corner to open the Device List.
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POE CAMERA SETUP
SETTING UP YOUR CAMERA
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Tap the “Add Device” button.
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Download and open the Amcrest View Pro 
app from the App Store or Play Store. 
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Before starting, make sure your camera is connected to the internet 
using a Power Over Ethernet (PoE) 802.3at compliant switch or injector 
connected to your router.      
						

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Tap “PoE Camera”.
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POE CAMERA 
SETUP
SETTING UP YOUR CAMERA
Tap the “P2P Connection”
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							Scan the QR code          from the sticker on your camera. Move the 
camera or the phone to ensure that the entire QR code is visible and 
focused in the frame. In case the QR code cannot be scanned, please 
tap “Enter S/N Manually” to enter in the camera’s serial number.
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Double check to ensure that your S/N 
(Serial Number) is entered correctly, 
then tap “Next”.
POE CAMERA 
SETUP
SETTING UP YOUR CAMERA        
						

							Give your camera a name, then enter in the camera’s username 
and password. The default username is admin and the default 
password is admin . Once you’ve filled out all of the fields, tap 
“Next”.
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POE CAMERA 
SETUP
SETTING UP YOUR CAMERA
Your camera is now ready to go! Tap the 
“Start Live Preview” button to get started!
For additional assistance, please contact us at 
www.amcrest.com or give us a call at 1-888-212-7538.
Step-by-step video tutorials available at www.amcrest.com/videos
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							ADDITIONAL 
ACCESS 
METHODS
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CLOUD RECORDING 
SETUP
ADDITIONAL ACCESS METHODS
On the settings page, you can adjust optional preferences for your 
camera. Once settings have been adjusted, click “Finish.” Your camera 
is now successfully set up for cloud access and storage! 
View your camera live or watch recorded clips using the menu buttons 
on the top of the page. You can also use the Amcrest Cloud app on 
iOS and Android to add more cameras, play recordings, and  view your camera live, from anywhere.
Using a web browser on your  Mac or PC, visit www.amcrest.com/cloud 
and register for a free account. Once registered, click the “Add Camera” 
button. Select “Amcrest”, give the camera a name, and enter the 
camera’s S/N (located on the camera’s sticker). Click “Next”.
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To watch a video on setting up your camera for cloud access, 
please visit  www.amcrest.com/cloudsetup
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Access your camera from a PC or Mac  
						

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Once activated, download and install the plugin for your web browser. 
The installation of the plugin will require all web browsers to close. 
Log in to your account. To add a camera, click the Add Device button. 
Give the camera a name, enter the S/N (found on your camera’s sticker), 
then enter the login details for the camera. The default username and 
password for the camera is admin.
Using Internet Explorer, Firefox, or Safari, go to www.AmcrestView.com 
and register for an account. You will be required to activate your 
account by e-mail (double-check your spam folder).
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Click the camera name in the list on the left to enable it. The camera should now be successfully set up for live viewing and playback!
For additional assistance, please contact us at 
www.amcrest.com or give us a call at 1-888-212-7538.
Step-by-step video tutorials available at www.amcrest.com/videos
Once added, the camera should appear in the device list. Click the        
icon        next to the cameras S/N to open the live view and playback  interface.
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REMOTE WEB ACCESS 
SETUP
ADDITIONAL ACCESS METHODS
To watch a video on setting up your camera for remote web access, 
please visit  www.amcrest.com/remotewebsetup  
						

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Open the IP Config software and hit the refresh button. The camera will 
appear in the device list. Click the      icon to open the camera in your web 
browser. Ensure that you are using Internet Explorer or Safari.
Log in to the camera using the default login credentials (use admin for 
both the username and password). If this is your first time logging into the 
camera, you will be prompted to change your password. Please select a 
password that is at least 8 characters long, and one that uses a combination 
of uppercase letters, lowercase letters, and numbers.
Using a PC or Mac, insert the included CD and install the IP Config 
software. Alternatively, you can download the IP Config software from   
www.amcrest.com/support
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Download and install the Amcrest browser plugin to enable live viewing, 
and the  camera is now successfully set up for live viewing and playback! 
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To set up WiFi (optional), navigate to Setup > Network > WiFi, then 
double-click the line that shows your WiFi network. If necessary, enter 
your WiFi networks password. The camera may take up to 2 minutes 
to connect to the WiFi network. Click the Refresh button after the process 
is complete. Once the camera has successfully connected to your WiFi, 
you should see the word Connected in green display next to your 
WiFi networks name in the WiFi Network Information table under the  WiFi List table.
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Note that the IP address may have changed once connected to WiFi. 
Be sure to use the IP Config tool to access the camera using its updated  IP address.
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After configuring the camera to connect to WiFi, use the P2P Setup 
method on page 6 to connect  the camera via your smartphone or tablet.
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For quick and easy remote access on your Mac or PC, please visit 
www.AmcrestView.com. To set up advanced remote access via 
UPnP/DDNS or Port Forwarding, please refer to your camera’s user  manual or visit www.Amcrest.com/support .
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LOCAL DESKTOP ACCESS 
SETUP
ADDITIONAL ACCESS METHODS
To watch a video on setting up your camera for desktop access, 
please visit  www.amcrest.com/desktopsetup 
						

							TROUBLESHOOTING 
FREQUENTLY ASKED QUESTIONS
IVE LOCKED MYSELF OUT OF THE 
CAMERA ACCIDENTALLY
As a security precaution, your Amcrest camera will lock out any user who tries to log in 
with  the  wrong  password  after  a  handful  of  consecutive  attempts.  If  you  find  that  you 
accidentally locked yourself out, you can wait 5 minutes to log back in or you can power 
cycle the camera by unplugging and replugging the camera’s power cable. If you have 
forgotten your password entirely, you can hard reset the camera by finding and pushing 
the reset button for 15 seconds. The reset button will either be on back of camera, on an 
attached wire, or a button on the internals of the camera. Please consult your camera’s 
user manual for more details.
HOW DO I CHANGE MY VIDEO 
STREAM RESOLUTION?
On the Amcrest View app, the live stream is set by default to Standard Resolution (not HD) 
to enable quick connection. To enable HD, tap the resolution icon HD/       then tap the HD 
icon on the right. On Desktop Access the default resolution is set to HD. To change the live 
stream resolution on the desktop interface, click the Main Stream (higher quality) or Sub 
Stream (lower quality) buttons near the top right hand side. On Amcrest Cloud, find your 
camera in the camera list, click the pencil icon on the far right of that row, then select a 
resolution from the Quality dropdown box, then click Apply. On AmcrestView.com, click 
the S icon next to the name of the camera to change the stream to M (main stream).
HOW DO I FLIP MY CAMERAS 
VIDEO STREAM?
To flip or mirror the camera's video stream, tap the flip/mirror icon in the app        . You can 
also  flip/mirror  the  camera  via  Desktop  Access  as  well.  Once  you've  logged  into  the 
camera’s Desktop Interface, click the Setup tab near the top right, click the Camera menu 
on the left hand side, then click the Configuration menu item. On this screen, change the 
Flip dropdown box to 180°, then change the Mirror radio button to ON. Changes should 
reflect  in  the  preview  window  on  the  Configuration  screen.  Once  you  are  satisfied,  click 
Save to save your settings.
INFORMATION & LINKS 
www.amcrest.com
Product SupportAmcrest View Pro App
Amcrest Cloud App
User Manual
To contact our customer service team, please email
[email protected]
or call USA Toll Free:  (888) 212-7538
USA Direct:  713-893-8956
Canada:  437-888-0177
UK: 203-769-2757
International Callers:  +1-713-893-8956
To view our Product Support center, 
visit amcrest.com/support  To view our Product Support videos, 
visit amcrest.com/videos 
To download the Amcrest View Pro app for 
iOS, visit amcrest.com/iosviewpro
To download the Amcrest View Pro app for 
Amazon, visit  amcrest.com/amazonviewpro
To download the Amcrest View Pro app for 
Android, visit 
amcrest.com/androidviewpro
To download the Amcrest Cloud app for 
iOS, visit  amcrest.com/ioscloud
To download the Amcrest Cloud app for 
Android, visit 
amcrest.com/androidcloud
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Amcrest View Pro App 
Features
To help guide you through the features 
of the Amcrest View Pro App, please 
refer to the user manual or visit:
amcrest.com/appwalkthrough
To download the WiFi Camera User Manual,
visit  amcrest.com/indoorpoemanual