AltiGen comm AltiGen IP Phone IP710 Quick Reference User Manual

							IP 710 
QUICK REFERENCE
Basic Phone Operation
* Indicates a normal operating mode phone feature, which is available only after registering the IP 710 phone with the 
phone server and logging in as an extension.
FunctionDescription
Activity 
Status* 1) Press the 
Ac tivity button.  2) Use the / buttons to select the appropriate activity, 
then press the  Enter button.
Auto 
Answ
 er 1) Press the
 Menu but
 ton, select PHONE SETTING, then select AUTO ANSWER.    
2) Use the  / buttons to enable/disable Auto Answer mode, and press  Enter.   
3) Select AUTO ANS RING from the menu.  4) Set the number of seconds to ring before 
au
to answer (1-20), and press  Enter.  5) Select AUTO ANS DEV from the menu, then 
select from speaker or headset as the Auto Answer device, and press  Enter.
Call Log* 1) With the phone onhook, press the 
Call
  Log button.  2) Use the / buttons to scroll 
the list of the last 99 incoming calls.  3) Press the  Enter button to dial a selected number.
Conference
* To initiate a conference during a call:  
1)
  Press the Conference  button (this automatically 
selects a new line and places the other party on hold).  2) Enter target telephone number.  
3) When the call connects, press  Conference again OR press  button to cancel the 
conference and return to original party.
The number of parties allowed in a conferen ce c
 all depends on the AltiServ system. In 
general, up to 6 parties are allowed.
To conference an incoming call when no conference is in progress:  1)
  Connect to a caller.  
2) Get incoming call whose Caller ID or Calle r Name is displayed on the LCD. Call waiting 
tone is played.  3) Press the  Enter button to answer caller and place original caller on hold.  
4) Press the 
  button  to select the original hold call.  5) Press the  Conference button to 
create a conference and join both callers.
If a conference is already in progress, to conference an incoming call:  1) Pre
 ss the Enter 
button to answer the incoming call (all other conference members remain in conference). 
2) Press the 
  button  and select one of the members in c onference (displays “ConfHold”), 
then press the  Conference button to join the incoming caller to the conference.
The user who first initiates the conference call can select the another conference member’s 
call
  and drop it from the conference. 
To drop a conference member:  1) Use the
  / buttons to select the member to 
disconnect.  2) Press the 
 button to disconnect this caller.   This feature is not available 
to other conference members, even when the conference initiator hangs up.
Configurati
on M
 enu* 1) Press Me

nu.
•Use the  /buttons to scroll to the menu item you want.
•Use thebutton or  Enter button to select a menu item or setting.
•Use the button to return to the previous menu.
Greeting* Press the Gr
 eeting button to access voice mail greetings directly.
Handset/
H
 eadset/
Speaker To switch between handset, headset and speaker, the user can go offhook, press the 
S
peaker  button or press the  Headset button.
Hold* During a call: 
P
 ress the Hold button to put the current call on hold and make a new call.
To retrieve a single call on hold:  P
 ress the Hold button.
To retrieve multiple calls on hold:  Us
 e / to select a hold call. 2) Press the  Enter 
button, OR, to retrieve the last hold call, press the  Hold button. Intercom*
Incoming Intercom: Incoming voice path is
 heard
  through the speaker, indicated by the 
button’s blinking indicator light
Outgoing Intercom:  Pr
 ess Intercom  button then the extension number.
Line Park* During a call:
 1)
  Press #51 then enter the two-digit Line Park line.
OR, press the  Lin
 e Park soft key (if configured). The LED for the  Line Park soft key will 
light and turns off when the parked call is picked up, the caller hangs up, or the call is routed 
to voice mail.
Mute While on a call with Speaker on
: 1)
  Press the Mute button.  2) To disengage mute, press 
the  Mute  button again.
Program 
Soft
  Keys* 1) Press the 
Me nu button.  2) Select PHONE SETTING, then PROGRAM KEYS, then the 
desired program key.  3) Enter the appropriate digits for the speed dial number or feature 
code.
Reboot Press * * 
3 , then the Enter button.
Redial* (Phone is onhook) 
1) P
 ress the Redial button.  2) Use / to scroll to the desired entry.  scrolls to last entry, scrolls to first entry.  3) Press  Speaker button or raise handset.
•Redial up to last 16 calls.
•Redial up to 32 digits.
Release For a connected call: 
P
 ress the Release button to hang up the call.
For incoming calls: Pre
 ss the Release  button to reject an incoming call.
Restore 
Defa
 ult 
Settings 1) Press the
 Menu b utton.  
2) Press  * *  2, then the  Enter button.
Ring Tones 1) Press the 
Menu b
 utton.  2) Select PHONE SETTI NG, and scroll to RING TONES.    
3) Select a ring tone and press the  En ter button.
Soft Key* 
   Press the appropriate soft key (buttons 1-15) to initiate one of the following functions pre-
assigne

d by the system administrator: Busy Lamp Field, AltiServ Feature Code, Admin 
Defined #, Line Park, Call Record,  Workgroup Display, User Defined #. 
Speed Dial* 1) Press the 
S
 peed Dial button.  2) Use the / buttons to scroll the list s programmed 
by the system administrator.  3) Press the  Enter button to dial a selected number.
Speaker To use the speakerphone,  p
 ress the Speaker  button.
Transfer* During a call: 
1)
  Press the Transfer button, which places the call on hold.  2) Dial the 
number you want to transfer the call to.  3) Hang up if the party answers the call.  4) If the 
party refuses the call, return to the original call by pressing the 
button.
Voice Mail* 1) Press the 
Voi
 ce Mail button.  2) Enter voice mail password (if configured in AltiAdmin).
•The Message Waiting LED light blinks when a voice mail message is waiting.
•The LCD shows the message count (only unheard messages) when onhook.
Volume To adjust volume on handset/speakerphone/headset:  1) De
 pending on which volume you 
want to adjust, take the phone offhook by lifting the handset, pressing the  Speaker button, 
or pressing the  Headset button.  2) Press the  Volume button. The device name and 
volume level appear in the LCD.  3) Press the left side of the  Volume button to decrease 
the volume; press the right side to increase the volume.
To adjust ringer volume:  1) Leave phone onhook.  2) Press the  Volume button; a sample 
ring plays and the volume level appears in the LCD.  3) Press  the left side of the  Volume 
button to decrease the volume; press the right side to increase the volume.
FunctionDescription 
						

							Configuration Menu Options
•To get to the menu, press the Menu button.
• / buttons scroll the menus and settings in the LCD display. 
•  button selects a menu item or setting. 
•The Enter button also selects a menu item or setting.
•  button returns to the previous menu.
•Press the  Release button to exit the menu.
Phone 
Setting >
Ext N
umber -  Sets the IP phone’s extension number.
> Ext P
assword  - Sets the IP phone’s extension password.
>Program Keys > Program Key [#]  - S
 ets the speed dial number or feature code for 
a selected key.
>Ring Tones -  Set
 s the desired ring tone.
> Ring Download  - Do wnloads new ring tones that may have been added to the system.
>Auto Answer  - Se
 ts whether to enable automatic answering.
>Auto Ans Ring  - Set
 s how many seconds the phone should  ring before it is automatically 
answered. Appears on menu when Auto Answer is set to Yes.
>Auto Ans Dev -  Se
 ts whether speaker or headset is  the automatic answering device. 
Appears on menu when Auto Answer is set to Yes.
> Heads
et Type - Sets which port the headset is using, RJ-9 or 2.5mm receptacle.
System >
AW Se
rver -  Sets the AltiWare server’s IP address.
>Trk Access Code -  Set s the digit required to enable a user to return an outside call from the 
Call Log.
> Hour Offset -  Se
 ts the time offset from the AltiWare Server’s time.
> TFTP Server -  S
 ets the TFTP server IP addr ess for updating the firmware. 
> Boot Download  - Used
  mainly for upgrading or troubleshooting. On the next boot, the 
phone will download the new firmware from the TFTP server, if set to Yes. After firmware 
image upgrade, this setting changes to No. 
> Emerg
ency Num -  Sets the IP phone’s emergency number. For the U.S., the emergency 
number is 911.
>Emergency GW -  Se
 ts the IP phone’s emergency gateway IP address.
>Version Info -  Displays the
  version number of the IP phone.
Network >
Enabl
e DHCP -  Sets whether Dynamic Host Configuration Protocol (DHCP) is being used 
by the IP phone to retrieve a new IP address upon boot up.
> Local
 Address  - Sets the IP phone’s local address; shows only if DHCP is disabled.
> Netwo
rk Mask -  Sets the IP phone’s network mask; shows only if DHCP is disabled.
> Gateway -  Sets the Gateway IP address.
> Enabl
e Gatekeeper  - Sets whether GateKeeper is enabled or disabled.
>GK Discovery -  Se
 ts whether GateKeeper discovery is enabled. IP phone will 
automatically find the GateKeeper. Shows only if GateKeeper is enabled.
> Enabl
e NAT -  Sets whether NAT is enabled or disabled.
>NAT Address -  Se ts the NAT server’s public IP address.
* * Feature Codes
* * 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Res tore default settings (when user is in Configuration Menu)
* * 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reboot
AltiServ Feature Codes
##   . . . . . . . . . . . . . . . . . . . . . . . . . Log in to voice mail at your own station
###    . . . . . . . . . . . . . . . . . . . Log in to voice mail at another station
AltiGen Voice Mail System Quick Features #11  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Greeting Menu
#28  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Password Menu
Making Calls #34  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dial By Name
1
#35  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Virtual Log In (Station Privilege Override)
#69  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dial Last Caller
#77  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Station Speed Dial
#88  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Speed Dial
#99  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Last Number Redial
#93   . . . . . . . . . . . . . . . . . . . . . . . . . Intercom Call 
2
Answering Calls
#29   . . . . . . . . . . . . . . . . . . . . . . . . . Individual Call Pickup (a specific station)
#30  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Call Pickup (any station ringing)
Flash 
button #31. . . . . . . . . . . . . . . . . . . . Personal Call Park
#31   . . . . . . . . . . . . . . . . . . . . . . . . . Personal Call Park Pickup
Flash 
button #41. . . . . . . . . . . . . . . . . . . . System Call Park
#41   . . . . . . . . . . . . . . . . . . . . . . . System Call Park Pickup
#51 . . . . . . . . . . . . . . . . . . Line Park Pickup
#81  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hands Free Intercom Mode
#82  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hands Free Manual Answer Mode
Call Management #26  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Station Log Out (phone must be onhook)
#27  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Station Log In (phone must be onhook)
#32  . . . . . . . . . . . . . . .  .
  . . . . Enter Account Code (before dialing)
XSFR button #32   . . . . . . . . . Enter Account Code (mid-call)
#33  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Do Not Disturb
#36  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call Forwarding
#37  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remote Call Forwarding
Other Features
#22  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feature Status Check
#25  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Station Speed Dial Setup
#38  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Outside Call Blocking (operator only)
#39  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operator Off-Line (operator only)
#44  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overhead Paging
#45  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overhead Paging by Trunk
#46  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Group Paging (for IP 710 phone users)
#55  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . List Feature Tips
#73  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Silent System Call Park
#90  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ready to receive workgroup calls
#91  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Not ready to receive workgroup calls
Flash 
button #40. . . . . . . . . . . . . . . . . . . . Transfer to AltiGen Voice Mail System
Flash button # 15 . . . . . . . . . . . . . . Transfer to Auto Attendant
Flash button # #  . . . . . . . . . . . . . . . Transfer to a User’s Voice Mail
Flash button   Flash button . . . . . . . . . Consultation
1Feature must be enabled by system administrator.2Feature available only on systems with Triton Analog Extension board.October 2012