Alpha Tool.Com.HK Limited Polisher VSP120 User Manual
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29 ALPHA® TOOL REPAIR SERVICE For more information concerning Alpha® tool repair service, please contact the Alpha® repair centers listed below: COMPANY HEADQUARTERS: Alpha Professional Tools® 103 Bauer Drive Oakland, NJ 07436 Hours of Operation : 8:30 a.m. – 5:00 p.m. EST Telephone Number: 201-337-3343 Toll-Free Number: 800-648-7229 wArrANTY Limited Warranty of Alpha® Wet Polisher for the USA and Canada ONLY! Alpha Professional Tools ® warrants this product against defects in material and workmanship for a period of 180 days from the date of original retail purchase (proof of purchase required). If Alpha Professional Tools® receives notice of such defects during the warranty period, our obligation assumed under this warranty is limited to the repair or replacement of parts, without charge. This warranty does not apply to tool accessories. For Warranty Claims: Send complete tool with all your information and details of the problem to your nearest Alpha ® Repair Center, transportation prepaid. Do not send tool accessories.
i APPENDIX A FrEQUENTLY ASKED QUESTiONS Q. What applications is the Alpha® VSP-120 recommended for? A. The Alpha ® VSP-120 is recommended for wet polishing, wet core drilling, profiling and grinding. Q. What is the warranty for this VSP-120? A. Alpha Professional Tools ® warranties the VSP-120 against defects in material and workmanship for a period of 180 days from the date of original retail purchase (proof of purchase required). Please complete the warranty registration card upon receipt and mail immediately for prompt warranty service. Our obligation assumed under this warranty is limited to the repair or replacement of parts without charge. The warranty does not apply to tool accessories. The warranty for repairs is 30 days on the parts and labor. Q. Does the VSP-120 have a maintenance program? A. Alpha Professional Tools ® does not offer any type of maintenance program. However, we do recommend periodic checking and/or replacement of the carbon brushes for extended service life. if you should hear or detect unusual noise during the operation of the VSP-120, we recommend that you send it in to our repair department for some preventative maintenance. Q. What is the RPM of the VSP-120? A. This polisher is a variable speed polisher with an rPM range of 500 – 2,800. Q. What shall I do if my VSP-120 breaks down and I need to complete the job immediately? A. This largely depends upon the time frame involved. The first step would be to check and replace the carbon brushes. Alpha Professional Tools ® has two warranty service centers and can turn your tool repair around in a 3-5 day period. Please contact Alpha® for information or send tool to your nearest regional repair center. For additional information or alternative solutions please contact our tool repair department.
ii Q. The GFCI is tripping frequently. What I can I do? A. if the GFCi is tripping frequently, there could be several problems. water is getting inside the polisher. Dry the tool with compressed air and try to prevent water from getting into the polisher.The voltage drops due to sharing the same power source in a work area. Too much force is applied to the tool. Back-off on the pressure. The outlet may be loose. Make sure the power cord plug is tightly inserted in the power outlet. Contact Alpha Professional Tools® tool repair department for further advice. Q. If my VSP-120 breaks down, whom should I contact for repair? A. Contact the dealer where you purchased the tool or Alpha Professional Tools ® directly at 800-648-7229. Q. Can I use my VSP-120 as a wet cutting tool with a diamond blade? A. No. The VSP-120 only has a 2,800 no load rPM rating. This is not enough rPM for cutting applications with a diamond blade. it is unsafe to use the VSP-120 as a cutting tool. Do not attempt to cut with the VSP-120. Q. Can I use my VSP-120 for dry polishing applications? A. No. The VSP-120 is designed for wet use only. Alpha® recommends using our A wP-158/214 for dry polishing applications. Q. How can I get the parts list and schematic for the VSP-120? A. There are several ways to obtain information such as this from Alpha Professional Tools ®. it is available on our website www.alpha-tools. com or by contacting our Tool Dept Help Desk at 800-648-7229. Q. What is the proper RPM for polishing Engineered Stone? A. Any rPM range on this polisher will work for polishing engineered stone. Using slower rPM together with the Alpha® Ceramica EX will provide the optimum polish on engineered stone material. Q. What is the largest diameter accessory that the VSP-120 will accept? A. The VSP-120 will accept accessories up to 5”. Do not attempt to use accessories larger than 5” for safety reasons. in addition, large accessories require more torque than the VSP-120 can provide. Operating the VSP-120 under these conditions will result in overheating failure.
iii Q. Can I use the VSP-120 for drilling applications such as faucet holes? A. Yes. The VSP-120 can be used with Alpha® Core Bits to drill faucet mounting holes. we recommend using the provided C-Handle attachment and a template. Q. How many gallons of water does the Alpha® VSP-120 use per minute? A. The Alpha® VSP-120 has a throughput of approximately 1.1 gallons per minute with the water valve fully open. HELPFUL HINTS 1. If your VSP-120 does not start, check the carbon brushes for proper seating. 2. If the VSP-120 does not re-start, check and reset the GFCI. 3. Avoid dragging the VSP-120 on top of stone surfaces. The aluminum body may leave marks on the surface. 4. The C-Shape handle attached to the polisher is highly recommended for more stability of the polisher during certain applications such as: surface polishing, core drilling and profiling.
iv PRODUCT REGISTRATION CARD Model No. Serial No. Company Name: _____________________________________________ Name: ______________________________________________________ Address: ____________________________________________________ City: _______________________State: ________Zip: _______________ Telephone: __________________________________________________ Purchase Date: ______________________________________________ Dealer’s Name: _________________________________ Note: Serial & Model Number must be included for proper registration. (800) 648-7229 Register online at: www.alpha-tools.com/productregistration.aspx Mail or Fax to: Alpha Professional Tools ® 103 Bauer Drive, Oakland, NJ 07436 Fax: 800-286-0114 Photocopy of product registration form will be accepted.
Copyright © 2013 Alpha Professional Tools. All rights reserved. 103 Bauer Drive, Oakland, NJ 07436 • 800-648-7229 • Fax: 800-286-01 14 www.alpha-tools.com Assembled in China Last revised: 12/2013