Alpatronix Bluetooth Headphone HX101 User Manual

							  11 your  computer  or  laptop  from  sleep  mode,  you  can  reconnect  the headset by selecting it from the list of trusted devices. c. Make  sure  the  headphone  volume  AND  your  streaming  device  volumes are both  turned  up.  The  HX101 is  programmed  to  control  the  volume  of  your device directly, but some devices do not allow this, meaning the volume of the device and the headset may have to be controlled separately. d. Make sure the HX101 is within the operating range of your streaming device. While  the  normal  Bluetooth  range  is  30ft  (10m),  the  range  may significantly decrease if there are obstructions between the device and the HX101. e. Some mobile devices only support one connected device at a time. Make sure your device is not connected to any other Bluetooth device. 5. Problem:   My headphone is fully charged and turned on, but cannot play music. Solution:   Most  Bluetooth  issues  are  resolved  if  you  re-pair  the  HX101 and  your streaming device. This should not happen frequently. Once paired, the HX101 should easily  search  and  pair  automatically  with  your device  when  turned  on.  If  you experience  increased  issues  with  your device,  contact  Alpatronix  Customer  Service for assistance. 6. Problem:   My mobile device cannot find the HX101. Solution:   Make sure the HX101 is charged and in pairing mode. See “Step III. Pair your  headphones  to  your  device(s)”  for  instructions  on  how  to put  the  HX101 in pairing mode. Note:  Sometimes  when  a  device  is  connected  to  too  many  Bluetooth  devices,  it cannot  search  and  find  additional  devices  effectively.  If  you  have  too  many  devices on  your  trusted  device  list,  or  if  your  mobile  device  is  actively  connected  to  many other  Bluetooth  devices,  try disconnecting  other  devices  before  searching  for  the HX101. 7. Question:   Do I need to pair the HX101 with my streaming device every time I use it? Answer:   No.  The  HX101 only  needs  to  be  paired  for  the  first  time.  After  first  time pairing,  simply  turn  the  headphone  on,  and  it  will  automatically  search  for  the  last trusted device and pair with it if it is within range. 8. Problem:   There  is  some noise  coming  from  the  headphone  when  placing  a phone/Skype call. Solution:   The sound quality of your calls may be affected by several factors: a. Weak mobile signal b. Distance between the HX101 and your mobile device c. Internet speed (if using Skype, Facetime, etc.)  Extend the life of your HX101 The HX101 is built to last. There are steps you can take to ensure your device operates to the maximum length of time possible: 1. The HX101 is NOT waterproof. Avoid any contact with moisture. Do not submerge in water,  and  avoid  any  water/moisture/sweat  splash. Moisture  damage  is NOT  
						

							  12 supported by manufacturer’s warranty, and can expose you to risk of electric shock, device overheating, or explosion.  2. Do not store in a wet/damp environment. Keep the HX101 in a dry environment.  3. Avoid exposure to direct heat, extreme cold, or sunlight for prolonged periods.  4. For  long-term  storage,  keep  the  HX101 in  its carrying  case to  avoid  damage  from weather,  dust,  etc.  Charge  the  battery  at  least  every  6  months  to  ensure  maximum battery life.  5. If  the  headset  has  not  been  used  for  a  long  time  (more  than  2  months),  charge  the battery first before operation.  6. Please  don’t  attempt  to replace  the  built-in  battery  of  your  device.  This  will  cause permanent damage and void the manufacturer’s warranty.  7. Do not attempt to disassemble the headset. It will damage the device, and voids the manufacturer’s warranty.  8. The  HX101 is  designed  to  operate  in  temperatures  of  40° - 95°F  (5° - 35° Celsius). Please  avoid  exposure  to  freezing  or  hot  temperatures.  Do  not  place  in  fire  or puncture the casing.  9. Avoid  bending  or  twisting  the  HX101.  This  may  cause  permanent  deformation.  Only fold the headset from the designated joints. 10. Avoid  drops  from  significant  heights  or  on  hard  surfaces.  If  there  are  any  visible damages to the body of the headset, discontinue use and contact Alpatronix for help. Please  note  that  damage  to  internal  circuitry  of  the  device or  the  battery  may  cause risk of electric shock or battery explosion.  11. Listening  to  music  at  maximum  volume for  prolonged  periods  of  time can  be damaging to your ear and expose you to increased risk of tinnitus, hearing damage, or hearing loss. Please listen at a reasonable volume.  12. Please only use the included USB cable, or other high quality branded cables in the market. Also  only  use  high  quality  branded  wall  and  car  chargers. Avoid  using generic, low quality cables and chargers as they may damage your HX101 and your streaming device.  13. Avoid  contact  with  dust  and  dirt.  This  is  a  general  rule  of  thumb  for  any  electronic device, unless it is declared to be dustproof.  14. Clean the HX101 only with a clean, soft, and dry fabric. Only use industry approved screen  cleaners  if  necessary.  Avoid using  any  water,  detergents,  or  other  liquids for  
						

							  13 cleaning the device, even in the form of a wet cloth.  15. Do not dispose the headset in trash. Batteries and plastic material can be harmful to the  environment  and  can  be  recycled  to  avoid  environmental  impact.  Please  only dispose  of  this  device  at  your  nearest hazardous waste  collection  facility.  Contact your local hazardous waste authority for more information.            Alpatronix Customer Service If there is any problem with this device’s performance, please contact Alpatronix Customer Service  prior to  returning  the  product.  While  defects  and  shipping  damages  are  rare,  they sometimes  do  happen  and  we  will make  every  effort  to  replace  your  product  as  fast  as possible. We apologize for any inconvenience in advance. All  Alpatronix  products  come  with  a  1-year  manufacturer’s  warranty  to  protect  you  beyond normal return periods against any defects in material or workmanship. Alpatronix  Customer  Service  Department  may  be  reached  by  email  at [email protected] or  by  phone  at  (888)  407 - 7515  (option  2#).  Customer  service hours are 9am - 5pm, Monday - Friday (Pacific Time).       Feature Specification: Bluetooth edition Bluetooth V4.1 + AptX Transmit Range 30ft (10m) Frequency Response 20Hz - 20KHz Status Indication LED indicator Compatible Products and Protocols Devices: Most Bluetooth products: All Apple desktops, laptops, iPads, iPhones, and iPods (Bluetooth enabled). All Android smartphones. Most other Bluetooth smartphones, tablets, and computers. Protocols: HSP, HFP, A2DP, AVRCP Charging USB interface Charge Time 2-3 hours Playback time About 24 hours Standby time (paired with mobile standby) More than 900 hours  
						

							  14  Alpatronix is a registered trademark of Saritek Technical Solutions, Inc. P.O. Box 17070 Anaheim, CA 92817 United States of America         Bluetooth name and logo are registered trademarks of Bluetooth SIG. All other brands are registered trademarks of their respective owners.