Aleratec DVD CD RoboRacer LS Duplex WinMac User Guide
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www.aleratec.com35 Glossary Guide Rod A clear alignment rod. Four are placed on the top of the 280111 to keep the stack of discs in place. The short rods are for disc stacks of around 50, and the long rods are for 100 disc stacks. Image (Image File) An image file is used to duplicate an entire disc and contains not only the data files of a disc but also other data such as boot code, structures, and other items. Image Recorder Is a virtual device used to copy the source data into an image file. Install Shield Wizard (Installer) Is an easy to use software application that manages and runs the installation of other software. ISO ISO stands for International Organization for Standardization, this an archive file of an optical disc. LightScribe Disc LightScribe media is special disc media that allows a LightScribe DVDR W drive to laser burn a label on the label side of a LightScribe disc. Nero Cover Designer Is a Nero application that is only used for creating labels. Nero Express Essentials Is the wizard that allows the user to easily access the multiple burning functions of the Nero software. NRG Nero Image File is a proprietary file format used by Nero Express for disc burning.
www.aleratec.com36 Glossary Output Bin An translucent holder that receives the finished discs. It is similar to the cover of a disc spindle cover (cakebox). Output Bin Holder This is the black plastic hoop that is placed into the left side of the RoboRacer. There are two slot positions available, one for the upper drive and one for the lower drive disc output. The Output bin is placed inside this hoop. Output Disc Position This is the middle height position (position 1) of the drive tray, this guides a disc into the output bin. Print Quality There are three standard levels of darkness (contrast) available. In Nero, the lower quality (Draft) will have the lightest appearance and take the least amount of time to create. The highest quality (Best) will produce the darkest label but will also take the most time to print. Reject Disc Position This position is the lowest position the motor arm will move to (position 2). It will allow the drive tray to fall completely down, causing any disc in the drive tray to be discarded. Source Drive Is the drive location where the original disc media to be copied is placed. Spindle (Media Spindle) A media spindle is for efficient storage of a stack discs so they are easily accessed without disrupting the stack.
www.aleratec.com37 Technical Support After reading this User Guide, if you need additional assistance with this product, please contact Aleratec Technical Support. Our technical staff will be happy to assist you, but they may need your help to better assist you. Calling Aleratec Technical Support without all the necessary information can be both time consuming and frustrating. Therefore, please try to have the following information ready before calling: 1. Part Number - the part number is located on the bottom of the DVD/CD RoboRacer LS Duplex Win/Mac. 2. Serial Number - the serial number is located on the back of the DVD/ CD RoboRacer LS Duplex Win/Mac. 3. Troubles - your questions about the DVD/CD RoboRacer LS Duplex Win/Mac. Please provide enough information about your problems so our technical staff can recreate and diagnose it. Technical Support Addresses and Phone\o Num\fers XBy e-mail: [email protected] XBy Telephone: 1-818-678-0484 Technical Support Group can be reached 8:00 AM to 5:00 PM, Pacific Time, Monday through Friday, excluding U.S. holidays. Please try to call from a phone near your computer system. XAccess is available 24 hours a day, 365 days a year, via: The World Wide Web at: www.aleratec.com FAX at: 1-818-678-0483
www.aleratec.com38 Service and Support Aleratec, Inc., Lim\oited Warranty This Limited Warranty covers defects encountered in the course of normal use of this product and does not apply to damage from improper use, abuse, accidents, unauthorized service, or inadequate packaging when shipping the product to Aleratec, Inc. Aleratec, Inc. provides the following limited warranty for this product only if the product was originally purchased for use, not re-sale, from Aleratec, Inc., an Aleratec, Inc. authorized dealer or distributor, or any other Aleratec, Inc. approved reseller for this product. This product is warranted to be free from defects in workmanship and material for a period of one year from the date of your original purchase. If the product fails during normal and proper use within the warranty period, Aleratec, Inc. will, at its option, repair or replace the product at no cost (except shipping and insurance). This limited warranty does not include service to repair damage from improper installation, accident, disaster, misuse, abuse, or modifications to the subsystem, or by any other causes unrelated to defective materials or workmanship.
www.aleratec.com39 Service and Support Please NOTE: This Warranty is valid only within the United States and Puerto Rico, and applies only to products that are new and unopened on the date of purchase. For areas outside the United States and Puerto Rico, contact the authorized dealer from whom you purchased this product to determine which warranty, if any, applies. THIS LIMITED WARRANTY CONSTITUTES YOUR SOLE AND EXCLUSIVE REMEDY, AND THE SOLE AND EXCLUSIVE LIABILITY OF ALERATEC, INC., AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OF ITEMS FOR A PARTICULAR PURPOSE. Your sole remedy shall be repair or replacement, with new or refurbished components, as provided in this Limited Warranty. Aleratec, Inc. shall not be liable for any direct, indirect, special incidental products or consequential damages, including, but not limited to, any loss of data or loss of profits or business, regardless of the form of action or theory of liability resulting from any defect in, or use of, this product (even if Aleratec, Inc. has been advised of the possibility of such damages). In any event, the liability of Aleratec, Inc. under this Limited Warranty, for damages to you or any third party, regardless of the form of action or theory of liability, shall not exceed the purchase price you paid for this product. Some states do not allow limitations of the disclaimer of implied warranties, the period an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the exclusions and limitations stipulated in this Limited Warranty may not apply to you. This Limited Warranty gives you specific legal rights, and you may have other rights which vary from state to state.
www.aleratec.com40 Service and Support To O\ftain Warranty Service: You must ship your subsystem to the authorized dealer where your subsystem was purchased within the one year warranty period and no later than thirty days after discovery of claimed defect, whichever occurs first. In either case, you must provide proof of original purchase before any warranty service can be performed. Products and parts provided as a result of warranty service may be other than new but will be in good working order and become your property at the time of exchange. At the same time, the exchanged products or parts become the property of Aleratec, Inc. When shipping the subsystem for service, you agree to insure the Duplicator, to prepay shipping charges, and to use the original shipping container or equivalent. Any service outside the scope of this limited warranty shall be at Aleratec, Inc.’s or its Authorized Service Provider’s rates and terms then in effect. This warranty gives you specific legal rights; you may also have other rights which vary from state to state.
www.aleratec.com41 Technical Support FAX Back Form Aleratec, Inc. Technical Support Fa\b \oBack Form Please record the following information to help expedite any warranty claim: Model No.: _____________Serial No.: ____________________________ Date Purchased: _______________________________________________ Place of Purchase: ______________________________________________ To: Technical Support Group FAX: 1-818-678-0483 FROM: _____________________FAX: ____________________________ E-MAIL: ____________________________________________________ RE: ________________________TEL: ____________________________ DATE: _______________# OF PAGES: ____________________________ I am experiencing the following problems with my DVD/CD RoboRacer LS Duplex Win/Mac: _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ By answering these questions, your problem will be solved more rapidly. Make copies as necessary. You can reach us electronically at: www.aleratec. com on the internet. NOTE: Please store \oand track the incl\ouded software, regi\ostration codes and parts carefully\o. Requests for replac\oement software, reg\oistration codes, and/or parts \omay incur a fee.
Docu\fent\bNu\fber:\b9399068_ENG_Rev.\bC\b\bCopyright\b©\b2011 Specifications\bsubjec\ut\bto\bchange\bwithout\bnoti\uce.\b Aleratec,\bInc. 9851\bOwens\fouth\bAvenue Chatsworth,\bCA\b91311\u\bU.S.A. www.aleratec.com