Aleratec 18 Bluray DVD CD Tower Duplicator SA User Guide

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Menu Overview
Menu Overview
1.	Copy
This menu will guide you to make BD/DVD/CD copies. Before you enter this 
menu to copy, please make sure you have selected the correct Source drive. 
2.	Test
This menu will guide you to make a simulation of the copying process. During 
this simulation process, all write-once recordable discs such as (BD-R, DVD-R, 
CD-R) will be reusable. The purpose of performing such simulation is to ensure 
error free duplication.
*Warning: Due to the physical limitation of BD and DVD+R/RW, you 
can not perform this procedure if your recordable discs are BD or 
DVD+R/RW  recordable format. If you do so, you will encounter 
failure messages.
Warning: If you are using CD-RW/DVD-RW discs as your blanks 
media during the simulation, all of the content inside those discs will 
be erased permanently.
3.	Compare
This menu will guide you to perform a bit-by-bit comparison between the 
Master Reading Source and all the copied discs inside the Writer Tray. The 
purpose of the Compare function is to ensure that all of your copies have 
exactly same information as your Master Reading Source.
4.	Test	+	Copy
This menu will guide you to perform a simulation of the copying process. If 
everything passes the simulation, the copying process will be performed. If 
there’s an error encountered during the simulation, an error message will be 
displayed and the copying process will not be initiated.  
						

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Menu Overview
5.	 Copy	+	Compare
This menu will guide you to make copies and automatically perform a bit-by-
bit comparison between the Master Reading Source and all the copied discs 
inside the Writer Tray.
6.	 Select	Burn	Speed
This menu will guide you to adjust the duplication speed in various duplication 
modes. 
7.	 Select	Source
This menu will guide you to set the Master Reading Source. 
8.	 Erase
This menu will guide you to erase your rewriteable discs in the Writer Tray. 
There are two options to erase your rewriteable discs:
a. Full Erase: It will erase the entire disc which will make it impossible to be 
recovered.
b. Quick Erase: It will erase the index of the rewriteable disc, not the data 
section.
9.	 Hard	Drive	Setup
This menu will guide you to perform various Hard Drive related operations 
such as Loading, Renaming, or Deleting your images. 
10.	 Mix	Audio	Tracks
This menu will guide you through the “Mix Audio Tracks” feature. This feature 
helps you combine audio tracks from various CDs into a single customize audio 
CD.   
						

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Menu Overview
11.	 Setup
11.1 Language
This setting allows you to choose which language you prefer to navigate 
this duplicator. Current supported languages are Spanish, and English.
11.2 Auto Start
This setting allows you to choose Auto, Full or Off.
When full is selected this feature will allow the duplicator to copy 
automatically once your Master Disc and all of the Writer Trays of the 
duplicator are filled with recordable media.
When it is Off, the copy process requires you to press ENT button to 
confirm the duplication.
If , for example, your duplicator has detected 3 blank discs on a 4 target 
or higher duplicator and doesn’t detect any additional blank discs for 30 
seconds, the duplication will be started automatically.
In order for this feature to take effect, you need to be inside the operation 
menu such as COPY, TEST, TEST+COPY, COPY+COMPARE, etc.
11.3 Read Error Skip
Normally, when the duplicator encounters a reading error while reading 
your Master Disc, all the duplication will be aborted and all the recordable 
media will be ruined. However, if you believe that your Master Disc has 
a small, insignificant error due to physical damages, you can enable the 
setting to allow the duplicator to skip any read error* it has encountered.
*This function will not fix the error; it will only skip it to make the rest of 
the data readable.  
						

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Menu Overview
14.	Setup - continued
11.4 CD Writing Mode
This setting allows you to select which mode you can duplicate a CD 
with. There are two different modes, “Disc at Once” and “Track at Once”. 
Unless you understand completely what they mean, we strongly suggest 
you to set it as “Disc at Once”.
11.5 Max Audio, VCD & CDG Speed
This setting allows you to adjust the maximum duplication speed for 
Audio and Video CD. Audio CD’s and Video CD’s do not have internal 
error checking capability, so duplicating at too high a speed may cause 
frequent errors. 
11.6 Buzzer
This setting allows you to choose whether you want to hear a beep when 
you press a button or when a task has been completed.
11.7 Startup Menu
This setting allows you to choose which menu you see first when the 
duplicator is powered on.
11.8 Screen Saver
This setting allows you to enable the Screen Saver feature or not. By enabling 
this feature, a screen saver will be displayed when your duplicator has been idle 
for a long period of time.
11.9 Duplication Mode
To simplify the Hard Drive loading and copying process a feature called “Load 
and Copy”, and “On the Fly” is introduced under the category “Duplication 
Mode”.
This feature reduces the “Duplication from Hard Drive” process to a single step!
11.10 Counter
This option allows you to enable/disable the Counter feature by turning this 
feature ON or OFF. This feature will notify you how many discs have been 
copied and how many discs are left to complete your project.  
						

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Menu Overview
11.11 DVD+R High Compatibility Mode
This feature allows you to enable/disable the DVD+R High Compatibility 
Mode feature by turning this feature ON or OFF. The purpose of this 
feature is to increase the compatibility of DVD+R media with a broader 
range of DVD Video players. This process will increase the amount of 
time required to duplicate your disc(s).
11.12 ISRC
This option allows you to enable/disable copying ISRC code of the 
Audio CD. ISRC is the serial# of the audio tracks that uniquely identifies 
the song in that audio track. This ISRC code is commonly found in 
commercial Audio CD and rarely seen on the home made Audio CDs. By 
enabling this feature, the duplication performance will be lowered.
11.13 Disable Drives
This feature allows you to disable certain drives/trays when those drives/
trays are producing high failure rates or not functioning properly.
11.14 USB Connection
This feature allows you to turn on/off the USB port on the back of 
your duplicator. This option will allow a Writer on the duplicator to be 
controlled by a PC. This feature will only be visible if the supported USB 
Connection were installed.
*Please note that system will be restarted when this setting is changed.
11.15 Overburn (CDs Only)
This feature allows you to burn a few MB more than the standard capacity of the 
target CD (e.g. 75 minutes of recording time vs. 74 minutes). The default setting 
is OFF.
12.	 Utilities
12.1 Disc Info
This feature will identify your blank recordable Media’s format, capacity, 
manufacture ID as well as the Media’s certified writing speed. This 
function (Disc Info) can be found in the “Utility” menu. 
Note: This feature only applies to media in the recording trays.  
						

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Menu Overview
12.	 Utilities - continued 
12.2 Prescan
This feature allows you to scan and detect any bad sectors existing in the 
Master Disc. It is recommended that you perform a Prescan before starting 
the duplication task for all Master Discs. Approximately 50% of failures 
reported by the duplicator are caused by errors in the Master Disc which 
the Reader couldn’t overcome. When this kind of failure occurs, it tends to 
waste all of your blank recordable medias. 
12.3 System Info
By entering this menu, you will be able to see the many specification of 
your duplicator such as the firmware version, CPU type, RAM capacity. You 
can check the specifications by pressing UP or DOWN button.
12.4 Device Info
By entering this menu, you will be able to see the information for devices 
built inside your duplicator. That information includes but limited to 
manufacture, model number, etc.
12.5 Load Default
This function will reset all of the options back to manufacture’s default. You 
can perform this function if your duplicator is acting abnormal. You need to 
perform “Shutdown” and restart the system in order for this to take effect.
12.6 Update Firmware
This function will update the software of your duplicator. To update, 
you need to insert manufacture Certified Update CD into the Reader and 
select this function by pressing ENT button. We strongly suggest you to 
not upgrade your duplicator’s firmware unless your duplicator is getting 
unstable.
12.7 Save
This function will save all the settings you’ve modified since last time the 
system is booted.  
						

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Menu Overview
13.	 Manage	Accounts
This feature allows the administrator the ability to:
 ▪Create user accounts and passwords to prevent unauthorized use of this 
duplicator.
 ▪View existing user account lists
 ▪Edit existing user account information, including name and password.
 ▪Delete existing user account(s).
 ▪Enable/Disable this feature.
14.	 Autocopy
This function will allow the system to operate under the “Autocopy” mode 
for ease of operation. 
15.	 Shutdown
This function will make sure it is safe to turn off your duplicator. Once 
you see “Ready to Power OFF” message, then you can safely turn of f the 
machine via Power Switch. Turning off your duplicator without perform 
this function will increase the risk of damaging your duplicator.  
						

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Troubleshooting
1.	No	display	on	LCD	or	the	unit	does	not	operate	when	the	power 	is	on.
 ▪Check the power cable connection and the power outlet.
 ▪Make sure the power voltage matches the voltage of your power outlet.
 ▪If the duplicator was stored in a location where the temperature dropped 
below 32°F (0°C) within the past 24 hours, leave the duplicator in a warm 
room with temperatures at least 65°F (19°C) for 4 hours prior to powering 
it on.
2.	Cannot	read	source	disc.
 ▪Check the format of the master BD/DVD/CD or the master BD/DVD/CD 
itself for damage.
 ▪Your Master Disc may be copy protected. Normally, most of the BD/
DVD and some of the CD you have purchase from stores have been copy 
protected.
 ▪Use the Writers to read your Master Disc by selecting one of writers as 
the Master Reading Source (Please refer to the tutorial: Select	the	Source	
drive”). if it works, make a copy of your Master Disc and treat the copy as 
the new master. Then set the Source back to the drive and try again.
3.	Buttons	do	not	function.
 ▪The duplicator may still be busy with a task. Give it a moment and press 
it again. If it still doesn’t work, turn off the machine, and then restart the 
machine after one minute.
4.	Copy	completed	but	the	copies	are	not	readable	/	executable?
 ▪Use the “COMPARE” feature to check the copied disc.
 ▪Based on our experience, the quality of your media plays a big role on this 
part. Try to use high quality media to prevent such problems.
 ▪Please use another BD/DVD/CD player/ROM to test the copied media. 
Sometimes, your BD/DVD/CD Player/ROM may not be compatible with 
recordable BD/DVD/CD disc.
5.	The	failure	rate	is	high.
 ▪Lower the “write speed” and try again. Please refer to the tutorial: “Select 
Burn Speed.”
 ▪Quality of blank disc may be poor.
 ▪Quality of your Master Disc may be poor.
6.	Do	I	need	to	upgrade	my	duplicator’s	firmware?
 ▪Unless your system is getting unstable, we strongly suggest not upgrading 
your duplicator’s firmware. Please contact our Tech Support if your system 
is getting unstable.  
						

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Troubleshooting
7.	Cannot	boot-up	or	fails	to	upgrade	firmware.
 ▪Contact our Tech Support.
8.	Can	I	load	data	directly	from	my	computer 	to	my	duplicator’s	Hard	Drive?
 ▪No, your duplicator’s Hard Drive has a unique file system that computers 
will not recognize. Thus, you can’t perform any read/write operations to the 
Hard Drive from your computer.
9.	How	do	I	reset	my	duplicator	back	to	default?
a. Use UP or DOWN arrow button to navigate to the following screen.
b. Press ENT to enter Utility Menu. You will see the following display:
c. Use UP or DOWN arrow button to navigate to the following screen.
d. Press ENT to enter Load Default Menu. You will see the following display:
e. Press ENT to confirm and you system will be loaded back to default. Once 
the operation is complete, you will see the following display:
f. You need to perform “Shutdown” and restart the system in order for this to 
take effect.
Aleratec 1.0012. Utilities
Utilities1. Disc Info
Utilities5. Load Default
Load DefaultPress OK to continue
Utilities5. Load Default                      
						

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Troubleshooting
Error Codes
Typically the system will show an error message and error code if a problem occurs. 
Please reference the below diagram for a description of the error codes and the 
recommend solution:
Error CodeError MessageRecommendation
200Master Disc EmptyBlank Disc is in the Source Tray. Make sure thesource is properly selected and double check theMaster Disc.
201Bad MasterThe Master Disc is not recognized by the SourceTray. Please eject and reload the Master Disc ordouble check the Master Disc for quality.
202To targets!There is no blank disc(s) recognized by the system.Please make sure the blanks disc(s) is properlyplaced in the recording tray(s).
203Burner Mixed or Firmware Version Mixed
The writers carry different model/version. Theyare required to be identical for proper duplication.Contact our Tech Support for detail.
204Targets & Master Not Compatible!The Master Disc is a different format than the blank disc(s). The format between the Master Disc and blank must be the same.
205Targets Not Blank!The blank media you’ve inserted are not blank.Check your blank media’s quality.
206Targets & Master Size Mismatch!The size of your Master Disc and the copied discdoesn’t match. This error usually occurs during theCompare process. Double check the master and thecopied disc.
207Targets M Code Mixed!The blank discs you’ve placed are not identical.Please make sure they have the same brand andspeed to ensure proper duplication.
208Targets are not RW discs!The media you are trying to erase are not RWmedia. ONLY RW media is able to be erased.
209Master Disc is CSS Protected!Your Master Disc is Copy Protected. You can notcopy this type of disc.
210Bad Discs!The Blank media you are using are not beingrecognized by the Writers.
211This format can not be tested!The blank media you’ve inserted does not supportTEST function You need to use either CD-R orDVD-R/RW media to perform TEST function.
212DVD is not supported!The system does NOT support DVD format.