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Alcatel OneTouch Idol 2S User Manual

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    Set time
    Touch to open a dialog where you can manually set the phone’s time.
    Select time zone 
    Touch to open a dialog where you can set the phone’s time zone.
    Use 24-hour format 
    Mark the checkbox to display the time using 24-hour clock format.
    Choose date format 
    Touch  to  open  a  dialog  where  you  can  select  the  format  for  displaying 
    dates.
    11�5�2 Accessibility
    You use the Accessibility settings to configure any accessibility plug-ins you have installed on your phone.
    TalkBack
    When Talkback  is  on,  your  device  provides  spoken  feedback  to  help  blind and lowvision users. 
    Magnification gestures
    Touch to turn on/ off the Magnification gestures.
    Large text
    Mark the checkbox to enlarge the screen text.
    Speak passwords
    Mark the checkbox to speak passwords while you typing.
    Accessibility shortcut
    Touch to turn on/ off the Accessibility shortcut.
    Text-to-speech output
    Please refer to "Preferred engine/Speech rate/Listen to an example" setting before.
    Touch & hold delay
    Touch to adjust the duration of touch and hold delay. This function enables  your  phone  to  differ  touch  and  touch  &  hold,  which  may  avoid  incorrect operations.
    Enhance web accessibility
    Touch to open a dialog which asks you to install scripts from Google which makes their web content more accessible. Touch Allow to confirm.
    11�5�3 Regulatory & safety
    Touch to view product information.
    11�5�4 Quick start
    Mark the checkbox to shorten boot time. 
    						
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    11�5�5 About phone
    This  contains  information  about  things  ranging  from  Legal  information, Model  number,  Firmware  version,  Baseband  version,  Kernel  version,  Build number to those listed below:
    System updates
    Touch to check for system updates.
    Status 
    This  contains  the  status  of  the  Battery  status,  Battery  level,  My  phone number, Network, Signal strength, etc.
    Legal information
    Touch to view legal information.
    12  
    Making the most of your 
    phone ����������������������������������
    12�1 Smart Suite
    •	Contacts
    Allow  you  to  back  up  contact  entries  so  that  you  don't  have  to  worry about losing, breaking, switching phones or changing service providers.
    •	Messages
    Free  you  from  painstakingly  inputting  text  on  the  keypads. All  of  your messages are easily accessible and well-organized.
    •	Photos
    Allow  you  to  easily  import  photos  from  your  PC  or  the  handset  and organize them in different albums for better management.
    •	Videos
    Allow  you  to  insert  video  files  from  your  PC  for  playback  and  then upload them to a handset folder.
    •	Music
    Allow  you  to  quickly  search  for  your  favourites  in  your  PC,  manage the  ultimate  Library,  and  enjoy  the  easiest  digital  jukebox  in  your  own mobile way. 
    •	Application 
    Allow  you  to  import  downloaded  mobile  applications  and  have  them installed into your handset upon synchronization. 
    						
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    •	Backup
    Allow  you  to  back  up  your  contacts,  messages,  calendar,  photos  and applications, then import the backup files to your phone.
    Supported Operating Systems
    Windows XP/Vista/Windows 7.
    12�2 OVER-THE-AIR SOFTWARE UPDATE 
    CAPABLE
    Using  the  OVER-THE-AIR  SOFTWARE  UPDATE  CAPABLE  tool  you  can update your phone's software.
    To access System updates, please touch the Menu key from the Home screen,  then Settings\About  phone\System  updates.  Touch Check for updates, and the phone will search for the latest software. If you want to update the system, please touch the button Download, after it is done please touch Install to complete the upgrade. Now your phone's software will be the latest version.
    You should turn on data connection before searching for updates. Settings for  auto-check  intervals  and  reminders  about  upgrades  are  also  available once you restart the phone.
    If you have chosen auto-check, when the system discovers the new version, dialog will pop up to choose download or ignore, the notification also will show in status bar.
    13 Limited warranty �������������� 
    TCT  Mobile  (US),  Inc.  warrants  to  the  original  retail  purchaser  of  this wireless  device  that  should  this  product  or  part  thereof  during  normal consumer  usage  and  condition  be  proven  to  be  defective  in  material  or workmanship  that  results  in  product  failure  within  the  first  twelve  (12) months from the date of purchase as shown on your original sales receipt from an authorized sales agent.  Such defect(s) will be repaired or replaced (with  new  or  rebuilt  parts)  at  the  company’s  option  without  charge  for parts or labor directly related to the defect(s). 
    Batteries,  power  adapters,  and  other  accessories  sold  as  in  box  items  are also  warranted  against  defects  and  workmanship  that  results  in  product failure within the first twelve (12) months period from the date of purchase as  shown  on  your  original  sales  receipt.    Such  defect(s)  will  be  repaired or  replaced  (with  new  or  rebuilt  parts)  at  the  company’s  option  without charge for parts or labor directly related to the defect(s). 
    The  limited  warranty  for  your  wireless  device  will  be  voided  if  any  of  the following conditions occur: 
    •	Non-compliance  with  the  instructions  for  use  or  installation,  or  with technical  and  safety  standards  applicable  in  the  geographical  area  where your phone is used;
    •	Connection to any equipment not supplied or not recommended by TCT Mobile (US), Inc.;
    •	Modification  or  repair  performed  by  individuals  not  authorized  by TCT Mobile (US), Inc. or its affiliates; 
    •	Changes  to  the  device  operating  system  by  the  user  or  third  party applications;
    •	Acts  of  god  such  as  inclement  weather,  lightning,  power  surges,  fire, humidity,  infiltration  of  liquids  or  foods,  chemical  products,  crash,  high voltage, corrosion, oxidation; 
    						
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    •	Removal  or  altering  of  the  wireless  device’s  event  labels  or  serial numbers (IMEI);
    •	Damage  from  exposure  to  water  or  other  liquids,  moisture,  humidity, excessive  temperatures  or  extreme  environmental  conditions,  sand, excess dust and any condition outside the operating guidelines;
    •	Defects  in  appearance,  cosmetic,  decorative  or  structural  items  such  as framing and non-operative parts;
    •	Damage as result of physical abuse regardless of cause. 
    •	Rooted devices.
    There  are  no  express  warranties,  whether  written,  oral  or  implied,  other than  this  printed  limited  warranty  or  the  mandatory  warranty  provided by  your  jurisdiction.  In  no  event  shall TCT  Mobile  (US),  Inc.  or  any  of  its affiliates  be  liable  for  incidental  or  consequential  damages  of  any  nature whatsoever, including but not limited to commercial loss, to the full extent those  damages  can  be  disclaimed  by  law.  Some  states  do  not  allow  the exclusion or limitation of incidental or consequential damages, or limitation of  the  duration  of  implied  warranties,  so  the  preceding  limitations  or exclusions may not apply to you.
    14 Accessories  �����������������������
    The  latest  generation  of  ALCATEL  ONETOUCH  mobile  phones  offers a  built-in  handsfree  feature  that  allows  you  to  use  the  telephone  from a  distance,  placed  on  a  table  for  example.  For  those  who  prefer  to  keep their conversations confidential, an earpiece is also available known as the headset.
    1. Charger
    2. USB cable
    3 Fly headset
    4 SIM tool
    5 QG
    Only  use  your  telephone  with  the  ALCATEL  ONETOUCH batteries, chargers and accessories in your box. 
    						
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    15 Troubleshooting �����������������
    Before  contacting  the  service  centre,  you  are  advised  to  follow  the instructions below:
    •	You are advised to fully charge (  ) the battery for optimal operation.
    •	Avoid  storing  large  amounts  of  data  in  your  phone  as  this  may  affect  its performance.
    •	Use  Factory  data  reset  and  the  upgrade  tool  to  perform  phone formatting  or  software  upgrading  (to  reset  factory  data,  hold  down  the Power key and the Volume up key at the same time). ALL User phone data: contacts, photos, messages and files, downloaded applications will be lost permanently. It is strongly advised to fully backup the phone data and profile via Smart Suite before doing formatting and upgrading. 
    and carry out the following checks:
    My phone cannot be switched on or is frozen 
    •	When the phone cannot be switched on, charge for at least 20 minutes to  ensure  the  minimum  battery  power  needed,  then  try  to  switch  on again.
    •	When  the  phone  falls  into  a  loop  during  power  on-off  animation  and the  user  interface  cannot  be  accessed,  press  and  hold  the Volume  down key to enter Safe Mode. This eliminates any abnormal OS booting issues caused by 3rd party APKs.
    •	If neither method is effective, please reset the phone using the Power key and the Volume up key, (holding both together).
    My phone has not responded for several minutes
    •	Restart your phone by pressing and holding the Power key more then 9s.
    My phone turns off by itself
    •	Check that your screen is locked when you are not using your phone, and make sure the Power key is not mis-contacted due to unlocked screen.
    •	Check the battery charge level.
    My phone cannot charge properly
    •	Make  sure  you  are  using  an ALCATEL  ONETOUCH  charger  from  the box.
    •	Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen.
    •	Make  sure  charging  is  carried  out  under  normal  conditions  (0°C  to +40°C).
    •	When abroad, check that the voltage input is compatible.
    My  phone  cannot  connect  to  a  network  or  “No  service”  is displayed
    •	Try connecting in another location.
    •	Verify the network coverage with your operator.
    •	Check with your operator that your SIM card is valid.
    •	Try  selecting  the  available  network(s)  manually  (see  “11�1�7  More ���\Mobile networks”)
    •	Try connecting at a later time if the network is overloaded.
    My phone cannot connect to the Internet
    •	Check  that  the  IMEI  number  (press  *#06#)  is  the  same  as  the  one printed on your warranty card or box.
    •	Make sure that the internet access service of your SIM card is available.
    •	Check your phone's internet connecting settings.
    •	Make sure you are in a place with network coverage.
    •	Try connecting at a later time or another location. 
    						
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    Invalid SIM card
    •	Make sure the SIM card has been correctly inserted (see “Inserting or removing the SIM card”).
    •	Make sure the chip on your SIM card is not damaged or scratched.
    •	Make sure the service of your SIM card is available.
    Unable to make outgoing calls
    •	Make sure you have dialed a valid number and have touched  .
    •	For international calls, check the country and area codes.
    •	Make sure your phone is connected to a network, and the network is not overloaded or unavailable.
    •	Check  your  subscription  status  with  your  operator  (credit,  SIM  card valid, etc.).
    •	Make sure you have not barred outgoing calls.
    •	Make sure that your phone is not in flight mode.
    Unable to receive incoming calls
    •	Make  sure  your  phone  is  switched  on  and  connected  to  a  network (check for overloaded or unavailable network).
    •	Check  your  subscription  status  with  your  operator  (credit,  SIM  card valid, etc.).
    •	Make sure you have not forwarded incoming calls.
    •	Make sure that you have not barred certain calls.
    •	Make sure that your phone is not in flight mode.
    The caller’s name/number does not appear when a call is received
    •	Check that you have subscribed to this service with your operator.
    •	Your caller has concealed his/her name or number.
    I cannot find my contacts
    •	Make sure your SIM card is not broken.
    •	Make sure your SIM card is inserted properly.
    •	Import all contacts stored in SIM card to phone.
    The sound quality of the calls is poor
    •	You  can  adjust  the  volume  during  a  call  by  pressing  the Volume  Up/Down key.
    •	Check the network strength  .
    •	Make  sure  that  the  receiver,  connector  or  speaker  on  your  phone  is clean.
    I am unable to use the features described in the manual
    •	Check with your operator to make sure that your subscription includes this service.
    •	Make  sure  this  feature  does  not  require  an  ALCATEL  ONETOUCH accessory.
    When  I  select  a  number  from  my  contacts,  the  number  cannot be dialed
    •	Make sure that you have correctly recorded the number in your file.
    •	Make  sure  that  you  have  selected  the  country  prefix  when  calling  a foreign country.
    I am unable to add a contact in my contacts
    •	Make sure that your SIM card contacts are not full; delete some files or save  the  files  in  the  phone  contacts  (i.e.  your  professional  or  personal directories).
    My callers are unable to leave messages on my voicemail
    •	Contact your network operator to check service availability. 
    						
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    I cannot access my voicemail
    •	Make  sure  your  operator’s  voicemail  number  is  correctly  entered  in "Voicemail number".
    •	Try later if the network is busy.
    I am unable to send and receive MMS
    •	Check your phone memory availability as it might be full.
    •	Contact  your  network  operator  to  check  service  availability  and  check MMS parameters.
    •	Verify the server centre number or your MMS profile with your operator.
    •	The server centre may be swamped, try again later.
    SIM card PIN locked
    •	Contact  your  network  operator  to  obtain  the  PUK  code  (Personal Unblocking Key).
    I am unable to connect my phone to my computer
    •	Install Smart Suite.
    •	Check that your USB driver is installed properly.
    •	Open  the  Notification  panel  to  check  if  the  Smart  Suite  Agent  has activated.
    •	Check  that  your  computer  meets  the  requirements  for  Smart  Suite Installation.
    •	Make sure that you’re using the right cable from the box.
    I am unable to download new files
    •	Make sure there is sufficient phone memory for your download.
    •	Select the microSD card as the location to store downloaded files.
    •	Check your subscription status with your operator.
    The phone cannot be detected by others via Bluetooth
    •	Make sure that Bluetooth is turned on and your phone is visible to other users (see “6�3 Connecting to Bluetooth devices”).
    •	Make sure that the two phones are within Bluetooth’s detection range.
    How to make your battery last longer
    •	Make sure you follow the complete charge time (minimum 3 hours).
    •	After a partial charge, the battery level indicator may not be exact. Wait for  at  least  20  minutes  after  removing  the  charger  to  obtain  an  exact indication.
    •	Adjust the brightness of screen as appropriate.
    •	Extend the email auto-check interval for as long as possible.
    •	Update  news  and  weather  information  on  manual  demand,  or  increase their auto-check interval.
    •	Exit  background-running  applications  if  they  are  not  being  used  for  a long time.
    •	Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
    The  phone  will  become  warm  following  prolonged  calls,  game playing, internet surfing or running other complex applications� 
    •	This  heating  is  a  normal  consequence  of  the  CPU  handling  excessive data.  Ending  above  actions  will  make  your  phone  return  to  normal temperatures. 
    						
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    16 Specifications
    ProcessorQualcomm® 8926 Quad core 1.2G Hz
    PlatformAndroid™ 4.3
    MemoryROM: 8 GB
    RAM: 1 GB
    Dimensions (LxWxT)136.5*69.7*7.45 mm
    WeightAround 126 grams with battery
    Display5-inch QHD touchscreen with 1280 x 720  resolution
    NetworkLTE: 
    B1/2/4/7/17 
    UMTS: 
    Quad-band 850/900/1900/2100 MHz
    GSM: 
    Quad-band 850/900/1800/1900 MHz
    (Band frequency and data speed are operator dependent.)
    GPSAssisted GPS/Glonass GPS
    Connectivity•	Bluetooth BT4.0,LE
    •	Wi-Fi IEEE 802.11 b/g/n
    •	3.5 mm audio jack
    •	Micro-USB
    Camera•	8.0 megapixel color back camera
    •	1.3 megapixel color front camera
    Audio supported formatsMP3, MIDI, FLAC, Vorbis, AAC, AAC+, eAAC+, AMR, MP2, PCM/WAV
    Video supported formatsH.264, H.263, MPEG-4, XVID, VP8, MPEG-2
    Battery•	Rechargeable Li-polymer battery
    •	Capacity: 2150 mAh
    Expansion SlotmicroSD™ memory card  (Availability of microSD card depends on market)
    Special Features•	G-sensor
    •	Light Sensor
    •	Proximity Sensor
    •	E-Compass
    Note:    Specifications are subject to change without notice. 
    						
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    ALCATEL is a trademark of Alcatel-Lucent 
    and is used under license by  
    TCT Mobile Limited.
    © Copyright 2014 TCT Mobile Limited 
    All rights reserved
    TCT Mobile Limited reserves  
    the right to alter material  
    or technical specification  
    without prior notice.
    All  "Signature"  ringtones  embedded  in  this  phone  have  been  composed, arranged and mixed by NU TROPIC (Amar Kabouche).
    English - DCA60Y101AAB 
    						
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