Alcatel OneTouch Idol 2S User Manual
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119120 Set time Touch to open a dialog where you can manually set the phone’s time. Select time zone Touch to open a dialog where you can set the phone’s time zone. Use 24-hour format Mark the checkbox to display the time using 24-hour clock format. Choose date format Touch to open a dialog where you can select the format for displaying dates. 11�5�2 Accessibility You use the Accessibility settings to configure any accessibility plug-ins you have installed on your phone. TalkBack When Talkback is on, your device provides spoken feedback to help blind and lowvision users. Magnification gestures Touch to turn on/ off the Magnification gestures. Large text Mark the checkbox to enlarge the screen text. Speak passwords Mark the checkbox to speak passwords while you typing. Accessibility shortcut Touch to turn on/ off the Accessibility shortcut. Text-to-speech output Please refer to "Preferred engine/Speech rate/Listen to an example" setting before. Touch & hold delay Touch to adjust the duration of touch and hold delay. This function enables your phone to differ touch and touch & hold, which may avoid incorrect operations. Enhance web accessibility Touch to open a dialog which asks you to install scripts from Google which makes their web content more accessible. Touch Allow to confirm. 11�5�3 Regulatory & safety Touch to view product information. 11�5�4 Quick start Mark the checkbox to shorten boot time.
121122 11�5�5 About phone This contains information about things ranging from Legal information, Model number, Firmware version, Baseband version, Kernel version, Build number to those listed below: System updates Touch to check for system updates. Status This contains the status of the Battery status, Battery level, My phone number, Network, Signal strength, etc. Legal information Touch to view legal information. 12 Making the most of your phone ���������������������������������� 12�1 Smart Suite • Contacts Allow you to back up contact entries so that you don't have to worry about losing, breaking, switching phones or changing service providers. • Messages Free you from painstakingly inputting text on the keypads. All of your messages are easily accessible and well-organized. • Photos Allow you to easily import photos from your PC or the handset and organize them in different albums for better management. • Videos Allow you to insert video files from your PC for playback and then upload them to a handset folder. • Music Allow you to quickly search for your favourites in your PC, manage the ultimate Library, and enjoy the easiest digital jukebox in your own mobile way. • Application Allow you to import downloaded mobile applications and have them installed into your handset upon synchronization.
123124 • Backup Allow you to back up your contacts, messages, calendar, photos and applications, then import the backup files to your phone. Supported Operating Systems Windows XP/Vista/Windows 7. 12�2 OVER-THE-AIR SOFTWARE UPDATE CAPABLE Using the OVER-THE-AIR SOFTWARE UPDATE CAPABLE tool you can update your phone's software. To access System updates, please touch the Menu key from the Home screen, then Settings\About phone\System updates. Touch Check for updates, and the phone will search for the latest software. If you want to update the system, please touch the button Download, after it is done please touch Install to complete the upgrade. Now your phone's software will be the latest version. You should turn on data connection before searching for updates. Settings for auto-check intervals and reminders about upgrades are also available once you restart the phone. If you have chosen auto-check, when the system discovers the new version, dialog will pop up to choose download or ignore, the notification also will show in status bar. 13 Limited warranty �������������� TCT Mobile (US), Inc. warrants to the original retail purchaser of this wireless device that should this product or part thereof during normal consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt from an authorized sales agent. Such defect(s) will be repaired or replaced (with new or rebuilt parts) at the company’s option without charge for parts or labor directly related to the defect(s). Batteries, power adapters, and other accessories sold as in box items are also warranted against defects and workmanship that results in product failure within the first twelve (12) months period from the date of purchase as shown on your original sales receipt. Such defect(s) will be repaired or replaced (with new or rebuilt parts) at the company’s option without charge for parts or labor directly related to the defect(s). The limited warranty for your wireless device will be voided if any of the following conditions occur: • Non-compliance with the instructions for use or installation, or with technical and safety standards applicable in the geographical area where your phone is used; • Connection to any equipment not supplied or not recommended by TCT Mobile (US), Inc.; • Modification or repair performed by individuals not authorized by TCT Mobile (US), Inc. or its affiliates; • Changes to the device operating system by the user or third party applications; • Acts of god such as inclement weather, lightning, power surges, fire, humidity, infiltration of liquids or foods, chemical products, crash, high voltage, corrosion, oxidation;
125126 • Removal or altering of the wireless device’s event labels or serial numbers (IMEI); • Damage from exposure to water or other liquids, moisture, humidity, excessive temperatures or extreme environmental conditions, sand, excess dust and any condition outside the operating guidelines; • Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative parts; • Damage as result of physical abuse regardless of cause. • Rooted devices. There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your jurisdiction. In no event shall TCT Mobile (US), Inc. or any of its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to commercial loss, to the full extent those damages can be disclaimed by law. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you. 14 Accessories ����������������������� The latest generation of ALCATEL ONETOUCH mobile phones offers a built-in handsfree feature that allows you to use the telephone from a distance, placed on a table for example. For those who prefer to keep their conversations confidential, an earpiece is also available known as the headset. 1. Charger 2. USB cable 3 Fly headset 4 SIM tool 5 QG Only use your telephone with the ALCATEL ONETOUCH batteries, chargers and accessories in your box.
127128 15 Troubleshooting ����������������� Before contacting the service centre, you are advised to follow the instructions below: • You are advised to fully charge ( ) the battery for optimal operation. • Avoid storing large amounts of data in your phone as this may affect its performance. • Use Factory data reset and the upgrade tool to perform phone formatting or software upgrading (to reset factory data, hold down the Power key and the Volume up key at the same time). ALL User phone data: contacts, photos, messages and files, downloaded applications will be lost permanently. It is strongly advised to fully backup the phone data and profile via Smart Suite before doing formatting and upgrading. and carry out the following checks: My phone cannot be switched on or is frozen • When the phone cannot be switched on, charge for at least 20 minutes to ensure the minimum battery power needed, then try to switch on again. • When the phone falls into a loop during power on-off animation and the user interface cannot be accessed, press and hold the Volume down key to enter Safe Mode. This eliminates any abnormal OS booting issues caused by 3rd party APKs. • If neither method is effective, please reset the phone using the Power key and the Volume up key, (holding both together). My phone has not responded for several minutes • Restart your phone by pressing and holding the Power key more then 9s. My phone turns off by itself • Check that your screen is locked when you are not using your phone, and make sure the Power key is not mis-contacted due to unlocked screen. • Check the battery charge level. My phone cannot charge properly • Make sure you are using an ALCATEL ONETOUCH charger from the box. • Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen. • Make sure charging is carried out under normal conditions (0°C to +40°C). • When abroad, check that the voltage input is compatible. My phone cannot connect to a network or “No service” is displayed • Try connecting in another location. • Verify the network coverage with your operator. • Check with your operator that your SIM card is valid. • Try selecting the available network(s) manually (see “11�1�7 More ���\Mobile networks”) • Try connecting at a later time if the network is overloaded. My phone cannot connect to the Internet • Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box. • Make sure that the internet access service of your SIM card is available. • Check your phone's internet connecting settings. • Make sure you are in a place with network coverage. • Try connecting at a later time or another location.
129130 Invalid SIM card • Make sure the SIM card has been correctly inserted (see “Inserting or removing the SIM card”). • Make sure the chip on your SIM card is not damaged or scratched. • Make sure the service of your SIM card is available. Unable to make outgoing calls • Make sure you have dialed a valid number and have touched . • For international calls, check the country and area codes. • Make sure your phone is connected to a network, and the network is not overloaded or unavailable. • Check your subscription status with your operator (credit, SIM card valid, etc.). • Make sure you have not barred outgoing calls. • Make sure that your phone is not in flight mode. Unable to receive incoming calls • Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network). • Check your subscription status with your operator (credit, SIM card valid, etc.). • Make sure you have not forwarded incoming calls. • Make sure that you have not barred certain calls. • Make sure that your phone is not in flight mode. The caller’s name/number does not appear when a call is received • Check that you have subscribed to this service with your operator. • Your caller has concealed his/her name or number. I cannot find my contacts • Make sure your SIM card is not broken. • Make sure your SIM card is inserted properly. • Import all contacts stored in SIM card to phone. The sound quality of the calls is poor • You can adjust the volume during a call by pressing the Volume Up/Down key. • Check the network strength . • Make sure that the receiver, connector or speaker on your phone is clean. I am unable to use the features described in the manual • Check with your operator to make sure that your subscription includes this service. • Make sure this feature does not require an ALCATEL ONETOUCH accessory. When I select a number from my contacts, the number cannot be dialed • Make sure that you have correctly recorded the number in your file. • Make sure that you have selected the country prefix when calling a foreign country. I am unable to add a contact in my contacts • Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories). My callers are unable to leave messages on my voicemail • Contact your network operator to check service availability.
131132 I cannot access my voicemail • Make sure your operator’s voicemail number is correctly entered in "Voicemail number". • Try later if the network is busy. I am unable to send and receive MMS • Check your phone memory availability as it might be full. • Contact your network operator to check service availability and check MMS parameters. • Verify the server centre number or your MMS profile with your operator. • The server centre may be swamped, try again later. SIM card PIN locked • Contact your network operator to obtain the PUK code (Personal Unblocking Key). I am unable to connect my phone to my computer • Install Smart Suite. • Check that your USB driver is installed properly. • Open the Notification panel to check if the Smart Suite Agent has activated. • Check that your computer meets the requirements for Smart Suite Installation. • Make sure that you’re using the right cable from the box. I am unable to download new files • Make sure there is sufficient phone memory for your download. • Select the microSD card as the location to store downloaded files. • Check your subscription status with your operator. The phone cannot be detected by others via Bluetooth • Make sure that Bluetooth is turned on and your phone is visible to other users (see “6�3 Connecting to Bluetooth devices”). • Make sure that the two phones are within Bluetooth’s detection range. How to make your battery last longer • Make sure you follow the complete charge time (minimum 3 hours). • After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication. • Adjust the brightness of screen as appropriate. • Extend the email auto-check interval for as long as possible. • Update news and weather information on manual demand, or increase their auto-check interval. • Exit background-running applications if they are not being used for a long time. • Deactivate Bluetooth, Wi-Fi, or GPS when not in use. The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications� • This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperatures.
133134 16 Specifications ProcessorQualcomm® 8926 Quad core 1.2G Hz PlatformAndroid™ 4.3 MemoryROM: 8 GB RAM: 1 GB Dimensions (LxWxT)136.5*69.7*7.45 mm WeightAround 126 grams with battery Display5-inch QHD touchscreen with 1280 x 720 resolution NetworkLTE: B1/2/4/7/17 UMTS: Quad-band 850/900/1900/2100 MHz GSM: Quad-band 850/900/1800/1900 MHz (Band frequency and data speed are operator dependent.) GPSAssisted GPS/Glonass GPS Connectivity• Bluetooth BT4.0,LE • Wi-Fi IEEE 802.11 b/g/n • 3.5 mm audio jack • Micro-USB Camera• 8.0 megapixel color back camera • 1.3 megapixel color front camera Audio supported formatsMP3, MIDI, FLAC, Vorbis, AAC, AAC+, eAAC+, AMR, MP2, PCM/WAV Video supported formatsH.264, H.263, MPEG-4, XVID, VP8, MPEG-2 Battery• Rechargeable Li-polymer battery • Capacity: 2150 mAh Expansion SlotmicroSD™ memory card (Availability of microSD card depends on market) Special Features• G-sensor • Light Sensor • Proximity Sensor • E-Compass Note: Specifications are subject to change without notice.
135 ALCATEL is a trademark of Alcatel-Lucent and is used under license by TCT Mobile Limited. © Copyright 2014 TCT Mobile Limited All rights reserved TCT Mobile Limited reserves the right to alter material or technical specification without prior notice. All "Signature" ringtones embedded in this phone have been composed, arranged and mixed by NU TROPIC (Amar Kabouche). English - DCA60Y101AAB