Alcatel OneTouch Fierce 2 User Manual
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121122 13 12 Month Limited Warranty ................. TCT Mobile (US), Inc. warrants to the original retail purchaser of this wireless device that should this product or part thereof during normal consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt from an authorized sales agent. Such defect(s) will be repaired or replaced (with new or rebuilt parts) at the company’s option without charge for parts or labor directly related to the defect(s). Batteries, power adapters, and other accessories sold as in box items are also warranted against defects and workmanship that results in product failure within the first twelve (12) month period from the date of purchase. This warranty extends to products purchased and sold within the United States. The limited warranty for your wireless device will be voided if any of the following conditions occur: • Non-compliance with the instructions for use or installation, or with technical and safety standards applicable in the geographical area where your phone is used; • Connection to any equipment not supplied or not recommended by TCT Mobile (US), Inc.; • Modification or repair performed by individuals not authorized by TCT Mobile (US), Inc. or its affiliates; • Changes to the device operating system by the user or third party applications; • Acts of god such as inclement weather, lightning, power surges, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation; • Removal or altering of the wireless device’s event labels or serial numbers (IMEI); • Damage from exposure to water or other liquids, moisture, humidity, excessive temperatures or extreme environmental conditions, sand, excess dust and any condition outside the operating guidelines; • Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative parts; • Damage as result of physical abuse regardless of cause. There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your jurisdiction. In no event shall TCT Mobile (US), Inc. or any of its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to commercial loss, to the full extent those damages can be disclaimed by law. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you. How to obtain Support: Contact the customer care center by calling (855-368-0829) or going to (http://www.alcatelonetouch.com/usa/). We have placed many self-help tools that may help you to isolate the problem and eliminate the need to send your wireless device in for service. In the case that your wireless device is no longer covered by this limited warranty due to time or condition, you may utilize our out of warranty repair options. How to obtain Hardware Service within the terms of this warranty: Create a user profile (alcatel.finetw. com) and then create an RMA for the defective device. Ship the device with a copy of the original proof of purchase (e.g. original copy of the dated bill of sale, invoice) with the owner's return address (No PO Boxes accepted), wireless carrier’s name, alternate daytime phone number, and email address with a complete problem description. Only ship the device. Do not ship the SIM card, memory cards, or any other accessories such as the power adapter. You must properly package and ship the wireless device to the repair center. TCT Mobile (US), Inc. is not responsible for devices that do not arrive at the service center or are damaged in transit. Insurance is recommended with proof of delivery. Upon receipt, the service center will verify the warranty conditions, repair, and return your device to the address provided in the RMA. Check the warranty repair status by going online with the RMA number on web portal.
123124 14 Troubleshooting ...................................... Before contacting the service center, you are advised to follow the instructions below: • You are advised to fully charge ( ) the battery for optimal operation. • Avoid storing large amounts of data in your phone as this may affect its performance. • Use Factory data reset and the upgrade tool to perform phone formatting or software upgrading (to reset factory data, hold down the P ower key and the Volume up key at the same time). ALL User phone data: contacts, photos, messages and files, downloaded applications will be lost permanently. and carry out the following checks: My phone is frozen or cannot be switched on • Check the battery power level, charge for at least 20 minutes. • If it still does not work, please reset the phone using the Power key and the Volume up ke y. My phone has not responded for several minutes • Restart your phone by pressing and holding the Pow e r ke y. My phone turns off by itself • Check that your screen is locked when you are not using your phone, and make sure the Pow e r key is not mis-contacted due to unlocked screen. • Check the battery charge level. My phone cannot charge properly • Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen. • Make sure charging is carried out under normal conditions (0°C (32°F) to +40°C (104°\ F)). • When abroad, check that the voltage input is compatible. My phone cannot connect to a network or “No service” is displayed • Try connecting in another location. • Verify the network coverage with your operator. • Check with your operator that your SIM card is valid. • Try selecting the available network(s) manually (see “11.1.7 Mobile networks”) • Try connecting at a later time if the network is overloaded. My phone cannot connect to the Internet • Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box. • Make sure that the internet access service of your SIM card is available. • Check your phone's Internet connecting settings. • Make sure you are in a place with network coverage. • Try connecting at a later time or another location. Invalid SIM card • Make sure the SIM card has been correctly inserted (see “Inserting or removing the SIM card”). • Make sure the chip on your SIM card is not damaged or scratched. • Make sure the service of your SIM card is available. Unable to make outgoing calls • Make sure you have dialed a valid number and have touched . • For international calls, check the country and area codes. • Make sure your phone is connected to a network, and the network is not overloaded or unavailable. • Check your subscription status with your operator (credit, SIM card valid, etc.). • Make sure you have not barred outgoing calls. • Make sure that your phone is not in airplane mode. Unable to receive incoming calls • Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network). • Check your subscription status with your operator (credit, SIM card valid, etc.). • Make sure you have not forwarded incoming calls. • Make sure that you have not barred certain calls. • Make sure that your phone is not in airplane mode. The caller’s name/number does not appear when a call is received • Check that you have subscribed to this service with your operator. • Your caller has concealed his/her name or number.
125126 I cannot find my contacts • Make sure your SIM card is not broken. • Make sure your SIM card is inserted properly. • Import all contacts stored in SIM card to phone. The sound quality of the calls is poor • You can adjust the volume during a call by pressing the Volume Up/Down ke y. • Check the network strength . • Make sure that the receiver, connector or speaker on your phone is clean. I am unable to use the features described in the manual • Check with your operator to make sure that your subscription includes this service. • Make sure this feature does not require an ALCATEL ONETOUCH accessory. When I select a number from my contacts, the number cannot be dialed • Make sure that you have correctly recorded the number in your file. • Make sure that you have selected the country prefix when calling a foreign country. I am unable to add a contact in my contacts • Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories). My callers are unable to leave messages on my voicemail • Contact your network operator to check service availability. I cannot access my voicemail • Make sure your operator’s voicemail number is correctly entered in "Voicemail number". • Try later if the network is busy. I am unable to send and receive MMS • Check your phone memory availability as it might be full. • Contact your network operator to check service availability and check MMS parameters (see “4.1.3 Adjust message settings”). • Verify the server center number or your MMS profile with your operator. • The server center may be swamped, try again later. SIM card PIN locked • Contact your network operator to obtain the PUK code (Personal Unblocking Key). I am unable to connect my phone to my computer • Check that your USB driver is installed properly. • Check that you have marked the checkbox of USB debugging (See 11.19 Developer options) • Make sure that you’re using the right cable from the box. I am unable to download new files • Make sure there is sufficient phone memory for your download. • Check your subscription status with your operator. The phone cannot be detected by others via Bluetooth • Make sure that Bluetooth is turned on and your phone is visible to other users (see “6.3 Connecting to Bluetooth devices”). • Make sure that the two phones are within Bluetooth’s detection range. How to make your battery last longer • Make sure you follow the complete charge time (minimum 2.5 hours). • After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication. • Switch on the backlight upon request. • Extend the email auto-check interval for as long as possible. • Update news and weather information on manual demand, or increase their auto-check interval. • Exit background-running applications if they are not being used for a long time. • Deactivate Bluetooth, Wi-Fi, or GPS when not in use. The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications. • This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperatures.
127128 Safety and Use. .................................................We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. EXPOSURE TO RADIO FREQUENCY SIGNALSYour wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. In August 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for handheld wireless phones. Those guidelines are consistent with the safety standards previously set by both U.S. and international sta ndards bodies: ANSI C95.1 (1992) * NCRP Report 86 (1986) * ICNIRP (1996) * Those standards were based on comprehensive and periodic evaluations of the relevant scientific literature. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed the available body of research to develop the ANSI Standard (C951). The d esign of your phone complies with the FCC guidelines (and those standards). 1: American National Standards Institute. 2: National Council on Radiation Protection and Measurements. 3: International Commission on Nonionizing Radiation Protection. ANTENNA SAFETYUse only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could impair call quality, damage the phone, or result in violation of FCC regulations. Please contact your local dealer for replacement antenna. Do not use the phone with a damaged antenna. If a damaged antenna comes into contact with the skin, a minor burn may result. Please contact your local dealer for replacement antenna. DRIVING SAFETYTalking on the phone while driving is extremely dangerous and is illegal in some states. Remember, safety comes first. Check the laws and regulations on the use of phones in the areas where you drive. Always obey them. Also, if using your phone while driving, please: • Give full attention to driving. Driving safely is your first responsibility. • Use hands-free operation, if available. • Pull off the road and park before making or answering a call, if driving conditions so require. If you must use the phone while driving, please use one-touch, speed dialing, and auto answer modes. An airbag inflates with great force. DO NOT place objects, including both installed or portable wireless equipment, in the area over the airbag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result. WARNING: Failure to follow these instructions may lead to serious personal injury and possible property damage. ELECTRONIC DEVICESYour wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. Most modern electronic equipment is shielded from RF energy. However, certain electronic equipment may not be shielded against the RF signals from your wireless phone. Therefore, use of your phone must be restricted in certain situations. PACEMAKERSThe Health Industry Manufacturers Association recommends that a minimum separation of six (6”) inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research. Persons with pacemakers: • ALWAYS keep the phone more than six inches from your pacemaker when the phone is turned on. • Do not carry the phone in a breast pocket. • Use the ear opposite the pacemaker to minimize the potential for interference. • If you have any reason to suspect that interference is taking place, turn your phone OFF immediately. HEARING AIDSSome digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your service provider (or call the customer service line to discuss alternatives). OTHER MEDICAL DEVICESIf you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your phone OFF in healthcare facilities when any regulations posted in these areas instruct you to do so. Hospitals or healthcare facilities may be using equipment that could be sensitive to external RF energy. VEHICLESRF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle. POSTED FACILITIESTurn your phone OFF where posted notices so require.OTHER SAFETY GUIDELINES AIRCRAFT FCC regulations prohibit using your phone while in the air. Turn your phone OFF before boarding an aircraft. Always request and obtain prior consent and approval of an authorized airline representative before using your phone aboard an aircraft. Always follow the instructions of the airline representative whenever using your phone aboard an aircraft, to prevent any possible interference with airborne electronic equipment. BLASTING AREASTo avoid interfering with blasting operations, turn your phone OFF when in a “blasting area” or in areas posted: “Turn off two-way radio.” Obey all signs and instructions.
129130 POTENTIALLY EXPLOSIVE ATMOSPHERES Turn your phone OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas such as gas stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle’s engine. PRECAUTIONSYour Handheld Portable Telephone is a high quality piece of equipment. Before operating, read all instructions and cautionary markings on (1) USB AC Adapter (2) Battery. Failure to follow the directions below could result in serious bodily injury and/or property damage due to battery liquid leakage, fire or rupture. • DO NOT use this equipment in an extreme environment where high temperature or high humidity exists. • DO NOT abuse the equipment. Avoid striking, shaking or shocking. When not using, lay down the unit to avoid possible damage due to instability. • DO NOT expose this equipment to rain or spilled beverages. • DO NOT use unauthorized accessories. • DO NOT disassemble the phone or its accessories. If service or repair is required, return unit to an authorized cellular service center. If unit is disassembled, the risk of electric shock or fire may result. • DO NOT short-circuit the battery terminals with metal items etc. SAFETY INFORMATION FOR FCC RF EXPOSURE WARNING! READ THIS INFORMATION BEFORE USING CAUTIONS In August 1996 the Federal Communications Commission (FCC) of the United States with its action in Report and Order FCC 96-326 adopted an updated safety standard for human exposure to radio frequency electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both U.S. and international standards bodies. The design of this phone complies with the FCC guidelines and these inte\ rnational standards. BODY-WORN OPERATIONThis device was tested for typical body-worn operations with the back of the phone kept 1.5 cm. from the body. To maintain compliance requirements, use only belt-clips, holsters or similar accessories that maintain a 1.5 cm separation dista\ nce between the user’s Body and the back of the phone, including the antenna. The use of belt-clips, holsters and similar accessories should not contain metallic components\ in its assembly. The use of accessories that do not satisfy these requirements may not comply with FCC RF exposure requirements, and should be avoided. For more information about RF exposure, please visit the FCC website at http://www.fcc.gov SAR INFORMATION THIS MODEL PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. * Tests for SAR are conducted with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. The highest SAR value for this model phone when tested for use at the ear is 0.776 W/Kg and when worn on the body is 1.464 W/Kg, as described in this user guide, is 1.166 W/Kg. (Body-worn measurements differ among phone models, depending upon available accessories and FCC requirements). While there may be differences between the SAR levels of various cellphones and at various positions, they all meet the government requirement for RF exposure. For body-worn operation, the cellphone meets FCC RF exposure guidelines provided that it is used with a non-metallic accessory with the handset at least 10 mm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/ oet/ea after searching on JYCBLADE. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) web-site at http://www.ctia.org. * In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. HEARING AID COMPATIBILITY (HAC) FOR WIRELESS TELECOMMUNICATIONS DEVICES OUR COMMITMENT We believe that all of our customers should be able to enjoy the benefits of digital wireless technologies. We are committed to providing a selection of compatible devices for our customers who wear hearing aids. THIS PHONE HAS A HAC RATING OF M4/T4. Reference ANSI C63.19-2011 FCC ID: RAD475 WHAT IS HEARING AID COMPATIBILITY? The Federal Communications Commission has implemented rules and a rating system designed\ to enable people who wear hearing aids to more effectively use these wireless telecommunications devices. The standard for compatibility of digital wireless phones with hearing aids is set forth in American National Standard Institute (ANSI) standard C63.19. There are two sets of ANSI standards with ratings from one to four (four being the best rating): an “M” rating for reduced interference making it easier to hear conversations on the phone when using the hearing aid microphone, and a “T” rating that enables the phone to be used with hearing aids ope\ rating in the telecoil
131132 mode thus reducing unwanted background noise.HOW WILL I KNOW WHICH WIRELESS PHONES ARE HEARING AID COMPATIBLE?The Hearing Aid Compatibility rating is displayed on the wireless phone box. A phone is considered Hearing Aid Compatible for acoustic coupling (microphone mode) if it has an “M3” or “M4” rating. A digital wireless phone is considered Hearing Aid Compatible for inductive coupling (telecoil mode) if it has a “T3” or “T4” rating. This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider about its return and exchange policies and for information on hearing aid compatibility. HOW WILL I KNOW IF MY HEARING AID WILL WORK WITH A PARTICULAR DIGITAL WIRELESS PHONE? You’ll want to try a number of wireless phones so that you can decide which works the best with your hearing aids. You may also want to talk with your hearing aid professional about the extent to which your hearing aids are immune to interference, if they have wireless phone shielding, and whether your hearing aid has a HAC rating. FOR MORE INFORMATION ABOUT HEARING AIDS AND DIGITAL WIRELESS PHONE • FCC Hearing Aid Compatibility and Volume Control – http://www.fcc.gov/cgb/dro/hearing.html • Hearing Loss Association of America – http://www.hearingloss.org/learn/cellphonetech.asp • CTIA – http://www.accesswireless.org/Disability-Categories/Hearing.aspx • Gallaudet University, RERC – http://tap.gallaudet.edu/voice FDA CONSUMER UPDATE U.S. FOOD AND DRUG ADMINISTRATION - CENTER FOR DEVICES AND RADIOLOGICAL HEALTH CONSUMER UPDATE ON WIRELESS PHONES 1. Do wireless phones pose a health hazard? The available scientific evidence does not show that any health problems are associated with using wireless phones. There is no proof, however, that wireless phones are absolutely safe. Wireless phones emit low levels of radiofrequency energy (RF) in the microwave range while being used. They also emit very low levels of RF when in the idle mode. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low level RF that does not produce heating effects causes no known adverse health effects. Many studies of low level RF exposures have not found any biological effects. Some studies have suggested that some biological effects may occur, but such findings have not been confirmed by additional research. In some cases, other researchers have had difficulty in reproducing those studies, or in determining the reasons for inconsistent results. 2. What is FDA’s role concerning the safety of wireless phones? Under the law, FDA does not review the safety of radiation-emitting consumer products such as wireless phones before they can be sold, as it does with new drugs or medical devices. However, the agency has authority to take action if wireless phones are shown to emit radiofrequency energy (RF) at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of wireless phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists. Although the existing scientific data do not justify FDA regulatory actions, FDA has urged the wireless phone industry to take a number of steps, including the following: • Support needed research into possible biological effects of RF of the type emitted by wireless phones; • Design wireless phones in a way that minimizes any RF exposure to the user that is not necessary for device function; and • Cooperate in providing users of wireless phones with the best possible information on possible effects of wireless phone use on human health. FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level. The following agencies belong to this working group: • National Institute for Occupational Safety and Health • Environmental Protection Agency • Federal Communications Commission • Occupational Safety and Health Administration • National Telecommunications and Information Administration The National Institutes of Health participates in some inter-agency working group activities, as well. FDA shares regulatory responsibilities for wireless phones with the Federal Communications Commission (FCC). All phones that are sold in the United States must comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA and other health agencies for safety questions about wireless phones. FCC also regulates the base stations that the wireless phone net works rely upon. While these base stations operate at higher power than do the wireless phones themselves, the RF exposures that people get from these base stations are typically thousands of times lower than those they can get from wireless phones. Base stations are thus not the subject of the safety questions discussed in this document. 3. What kinds of phones are the subject of this update? The term “wireless phone” refers here to hand-held wireless phones with built-in antennas, often called “cell,” “mobile,” or “PCS” phones. These types of wireless phones can expose the user to measurable radiofrequency energy (RF) because of the short distance between the phone and the user’s head. These RF exposures are limited by Federal Communications Commission safety guidelines that were developed with the advice of FDA and other federal health and safety agencies. When the phone is located at greater distances from the user, the exposure to RF is drastically lower because a person’s RF exposure decreases rapidly with increasing distance from the source. The so-called “cordless phones,” which have a base unit connected to the telephone wiring in a house, typically operate at far lower power levels, and thus produce RF exposures far below the FCC safety limits. 4. What are the results of the research done already? The research done thus far has produced conflicting results, and many studies have suffered from flaws in their research methods. Animal experiments investigating the effects of radiofrequency energy (RF) exposures characteristic of wireless phones have yielded conflicting results that often cannot be repeated in other laboratories. A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. However, many of the studies that showed increased tumor development used animals that had been genetically engineered or treated with cancer-causing chemicals so as to be predisposed to develop cancer in the absence of RF exposure. Other studies exposed the animals to RF for up to 22 hours per day. These conditions are not similar to the conditions under which people use wireless phones, so we don’t know with certainty what the results of such studies mean for human health. Three large epidemiology studies have been published since December 2000. Between them, the studies investigated any possible association between the use of wireless phones and primary brain cancer, glioma, meningioma, or acoustic neu-roma, tumors of the brain or salivary gland, leukemia, or other cancers. None of the studies demonstrated the existence of any harmful health effects from wireless phone RF exposures. However, none of the studies can answer questions about long-term exposures, since the average period of phone use in these studies was around three years. 5. What research is needed to decide whether RF exposure from wireless phones poses a health risk? A combination of laboratory studies and epidemiological studies of people actually using wireless phones would provide some of the data that are needed. Lifetime animal exposure studies could be completed in a few years. However, very large numbers of animals would be needed to provide reliable proof of a cancer promoting effect if one exists. Epidemiological studies can provide data that is directly applicable to human populations, but 10 or more years’ follow-up may be needed to provide answers about some health effects, such as cancer. This is because the interval between the time of exposure to a cancer-causing agent and the time tumors develop - if they
133134 do -may be many, many years. The interpretation of epidemiological studies is hampered by difficulties in measuring actual RF exposure during day-to-day use of wireless phones. Many factors affect this measurement, such as the angle at which the phone is held, or which model of phone is used. 6. What is FDA doing to find out more about the possible health effects of wireless phone RF? FDA is working with the U.S. National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address important questions about the effects of exposure to radiofrequency energy (RF). FDA has been a leading participant in the World Health Organization International Electromagnetic Fields (EMF) Project since its inception in 1996. An influential result of this work has been the development of a detailed agenda of research needs that has driven the establishment of new research programs around the world. The Project has also helped develop a series of public information documents on EMF issues. FDA and the Cellular Telecommunications & Internet Association (CTIA) have a formal Cooperative Research and Development Agreement (CRADA) to do research on wireless phone safety. FDA provides the scientific oversight, obtaining input from experts in government, industry, and academic organizations. CTIA-funded research is conducted through contracts to independent investigators. The initial research will include both laboratory studies and studies of wireless phone users. The CRADA will also include a broad assessment of additional research needs in the context of the latest research developments around the world. 7. How can I find out how much radiofrequency energy exposure I can get by using my wireless phone? All phones sold in the United States must comply with Federal Communications Commission (FCC) guidelines that limit radiofrequency energy (RF) exposures. FCC established these guidelines in consultation with FDA and the other federal health and safety agencies. The FCC limit for RF exposure from wireless telephones is set at a Specific Absorption Rate (SAR) of 1.6 watts per kilogram (1.6 W/kg). The FCC limit is consistent with the safety standards developed by the Institute of Electrical and Electronic Engineering (IEEE) and the National Council on Radiation Protection and Measurement. The exposure limit takes into consideration the body’s ability to remove heat from the tissues that absorb energy from the wireless phone and is set well below levels known to have effects. Manufacturers of wireless phones must report the RF exposure level for each model of phone to the FCC. The FCC website (http://www.fda.gov (under “c” in the subject index, select Cell Phones > Research)) gives directions for locating the FCC identification number on your phone so you can find your phone’s RF exposure level in the online listing. 8. What has FDA done to measure the radiofrequency energy coming from wireless phones? The Institute of Electrical and Electronic Engineers (IEEE) is developing a technical standard for measuring the radiofrequency energy (RF) exposure from wireless phones and other wireless handsets with the participation and leadership of FDA scientists and engineers. The standard, “Recommended Practice for Determining the Spatial-Peak Specific Absorption Rate (SAR) in the Human Body Due to Wireless Communications Devices: Experimental Techniques,” sets forth the first consistent test methodology for measuring the rate at which RF is deposited in the heads of wireless phone users. The test method uses a tissue-simulating model of the human head. Standardized SAR test methodology is expected to greatly improve the consistency of measurements made at different laboratories on the same phone. SAR is the measurement of the amount of energy absorbed in tissue, either by the whole body or a small part of the body. It is measured in watts/kg (or milliwatts/g) of matter. This measurement is used to determine whether a wireless phone complies with safety guidelines. 9. What steps can I take to reduce my exposure to radiofrequency energy from my wireless phone? If there is a risk from these products—and at this point we do not know that there is—it is probably very small. But if you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your exposure to radiofrequency energy (RF). Since time is a key factor in how much exposure a person receives, reducing the amount of time spent using a wireless phone will reduce RF exposure. • If you must conduct extended conversations by wireless phone every day, you could place more distance between your body and the source of the RF, since the exposure level drops off dramatically with distance. For example, you could use a headset and carry the wireless phone away from your body or use a wireless phone connected to a remote antenna. Again, the scientific data do not demonstrate that wireless phones are harmful. But if you are concerned about the RF exposure from these products, you can use measures like those described above to reduce your RF exposure from wireless phone use. 10. What about children using wireless phones? The scientific evidence does not show a danger to users of wireless phones, including children and teenagers. If you want to take steps to lower exposure to radiofrequency energy (RF), the measures described above would apply to children and teenagers using wireless phones. Reducing the time of wireless phone use and increasing the distance between the user and the RF source will reduce RF exposure. Some groups sponsored by other national governments have advised that children be discouraged from using wireless phones at all. For example, the government in the United Kingdom distributed leaflets containing such a recommendation in December 2000. They noted that no evidence exists that using a wireless phone causes brain tumors or other ill effects. Their recommendation to limit wireless phone use by children was strictly precautionary; it was not based on scientific evidence that any health hazard exists. 11. What about wireless phone interference with medical equipment? Radiofrequency energy (RF) from wireless phones can interact with some electronic devices. For this reason, FDA helped develop a detailed test method to measure electromagnetic interference (EMI) of implanted cardiac pacemakers and defibrillators from wireless telephones. This test method is now part of a standard sponsored by the Association for the Advancement of Medical instrumentation (AAMI). The final draft, a joint effort by FDA, medical device manufacturers, and many other groups, was completed in late 2000. This standard will allow manufacturers to ensure that cardiac pacemakers and defibrillators are safe from wireless phone EMI. FDA has tested hearing aids for interference from handheld wireless phones and helped develop a voluntary standard sponsored by the Institute of Electrical and Electronic Engineers (IEEE). This standard specifies test methods and performance requirements for hearing aids and wireless phones so that that no interference occurs when a person uses a “compatible” phone and a “compatible” hearing aid at the same time. This standard was approved by the IEEE in 2000. FDA continues to monitor the use of wireless phones for possible interactions with other medical devices. Should harmful interference be found to occur, FDA will conduct testing to assess the interference and work to resolve the problem. 12. Where can I find additional information? For additional information, please refer to the following resources: • FDA web page on wireless phones (http://www.fda.gov/Radiation-EmittingProducts/RadiationEmittingProductsandProcedures/ HomeBusinessandEntertainment/CellPhones/default.htm) • Federal Communications Commission (FCC) RF Safety Program (http://www.fcc.gov/oet/rfsafety) • International Commission on Non-Ionizing Radiation Protection (http://www.icnirp.de) • World Health Organization (WHO) International EMF Project (http://www.who.int/peh-emf/en/) • National Radiological Protection Board (UK) (http://www.hpa.org.uk/radiation/) AVOID POTENTIAL HEARING LOSSProlonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientific research suggests that using portable audio devices, such as portable music players and cellular telephones, at high volume settings for long durations may lead to permanent noise-induced hearing loss. This includes the use of headphones (including headsets, earbuds and Bluetooth® or other wireless devices). Exposure to very loud sound has also been associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to sound and distorted hearing. Individual susceptibility to noise-induced hearing loss and other poten\ tial hearing problems varies. The amount of sound produced by a portable audio device varies depending on the nature of the sound, the device, the device settings and the headphones. You should follow some commonsense recommendations when using any portable audio device: • Set the volume in a quiet environment and select the lowest volume at which you can hear adequately. • When using headphones, turn the volume down if you cannot hear the people speaking near you or if the person sitting next to you can hear what you are listening to. • Do not turn the volume up to block out noisy surroundings. If you choose to listen to your portable device in a noisy environment, use noise-cancelling headphones to block out background environmental noise. • Limit the amount of time you listen. As the volume increases, less time is required before your hearing could be affected. • Avoid using headphones after exposure to extremely loud noises, such as concerts, that might cause temporary hearing loss. Temporary
135136 hearing loss might cause unsafe volumes to sound normal. • Do not listen at any volume that causes you discomfort. If you experience ringing in your ears, hear muffled speech or experience any temporary hearing difficulty after listening to your portable audio device, discontinue use and consult your doctor. YOU CAN OBTAIN ADDITIONAL INFORMATION ON THIS SUBJECT FROM THE FOLLOWING SOURCES: AMERICA ACADEMY OF AUDIOLOGY 11730 Plaza American Drive, Suite 300 Reston, VA 20190 Voice: 800-AAA-2336 Email: [email protected] Internet: http://www.audiology.org NATIONAL INSTITUTE ON DEAFNESS AND OTHER COMMUNICATION DISORDERS NATIONAL INSTITUTES OF HEALTH: 31 Center Drive, MSC 2320 Bethesda, MD USA 20892-2320 Voice: (301) 496-7243 Email: [email protected] Internet: http://www.nidcd.nih.gov/health/hearing CENTERS FOR DISEASE CONTROL AND PREVENTION1600 Clifton Rd. Atlanta, GA 30333, USA Voice: 800-CDC-INFO (800-232-4636) Internet: http://www.cdc.gov/niosh/topics/noise/default.html FCC COMPLIANCE INFORMATIONThis device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received. Including interference that may cause undesired operation. INFORMATION TO THE USERThis equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful Interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful Interference to radio communications. However, there is no guarantee that interference will not occur in a particular Installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. • Connect the equipment into an outlet of a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for assistance. CAUTION: Changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Connecting of peripherals requires the use of grounded shielded signal cables. INFORMATION ABOUT SAFEGUARDING HANDSETSWe encourage customers to take appropriate measures to secure their handsets and invite them to take advantage of the features available on this handset to help secure it from theft and/or other unauthorized access and use. This handset has a locking function (e.g., user-defined codes or patterns) that can serve as a first line of defense against unauthorized use or access to stored information. Your service provider may also offer remote locking and wiping capabilities as an additional service against theft, contact your service provider for availability of this service. LICENSES The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCT Mobile Limited and its affiliates is under license. Other trademarks and trade names are those of their respective owners. ONETOUCH 7040T Bluetooth® Declaration ID D022419 The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance. Google, the Google logo, Android, the Android logo, Google SearchTM, Google MapsTM, GmailTM, YouTube, Android Market, Google Latitude TM and Hangout TM are trademarks of Google Inc. You have purchased a product which uses the open source (http://opensource.org/) programs mtd, msdosfs, netfilter/iptables and initrd in object code and other open source programs licensed under the GNU General Public License and Apache License. We will provide you with a complete copy of the corresponding source codes upon request within a period of three years from the distribution of the product by TCT. You may download the source codes from http:// sourceforge.net/projects/alcatel/files/. The provision of the source code is free of charge from internet. For more information on using this phone or to view frequently asked questions, please visit www.alcatelonetouch.com.