Alcatel OneTouch A3922CC User Manual

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12.3 Call settings
You can access a number of items with this option:
my numbers
Type in or modify your telephone number and confirm. Your telephone 
number is usually written on your SiM card. 
Billing
You can access different items with this option:
last call cost/ 
Total cost/m ax 
cost/Reset cost/ 
Price per unit •  
You can view the last, max or total cost of 
charged calls, modify it or reset it and enter the 
cost of a call in the currency of your choice.
Call timer •		You can view the total duration of last call, 
outgoing calls, received calls or reset duration.
GPRs counter •	Management of data usage volume (in kilobytes).
Call time 
reminder •	
Sets reminder time.
Call waiting
Activate/deactivate the notification of a second incoming call by a beep. 
Call forwarding
Activate, cancel or verify status of call forwarding to voicemail or to a 
specified number. The following configurations are possible:
•  unconditional: systematic forwarding of all your calls. The 
 icon is 
displayed.
•  Conditional: if your line is busy, if you don’t answer or if you are outside 
the network range.
Call barring
You can activate or deactivate the call barring for outgoing and incoming 
calls. The various options are:
Outgoing calls The following configurations are possible:
•	all calls All outgoing calls are barred.
•	 International 
calls Outgoing international calls 
are barred.
•	 International 
except home Outgoing international calls 
except those to your country 
of subscription are barred.
•	 all calls 
except sIm 
card All outgoing calls except those 
stored in SiM card are barred.
Incoming calls
The following configurations are possible:
•	all calls All incoming calls are barred.
•	 Roaming incoming calls are barred 
when you are abroad.
•	 all calls   
except sIm  
card All incoming calls except 
those stored in SiM card are 
barred.
Cancel all
Deactivate all call barring.
Change PasswordChange the original activating call barring 
password. 
						

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Caller ID
Activate/deactivate CLiR.
auto redial
You can activate or deactivate the automatic callback of your party for calls 
that do not get through the first time.
12.4 airplane mode
Activate/Deactivate Airplane mode as needed.
12.5 security settings
PIN locked The SiM card protection code is requested 
each time the phone is powered on if this code 
is activated.
Change PIN Change PiN code.
Change PIN2A protection code for certain SiM card features 
(Billing/Cost/FDN, etc.) will be requested if 
PiN2 is activated and you attempt to access 
features. Select to update code with a new one 
(between 4 and 8 digits).
Phone locked Protection code is requested each time the 
phone is powered on if this code is activated.
Change password Activate phone password.
Fixed dialed number Allows the phone to be "locked" so that it can 
only dial certain numbers, or numbers with 
certain prefixes. To activate this function, PiN2 
code is mandatory.
12.6 Networks settings
Network selection
select network
•	The choice of network connection is left up to 
the user.
search mode •	Network connection can be switched between 
"manual" and "auto".
service selection
Select communication system service.
GPRs connection 
(1)
When needed •	GPRS mode active depending on connection 
requirements.
always •	GPRS mode continuously active.
GPRs international roaming
GPRS data services can be used while roaming  overseas.
12.7 Connectivity
A set of profile settings for messaging (MMS...) and Web connection.
12.8 GPs settings
Select to get data from server.
12.9 Text phone
Activate/Deactivate TTY  mode.
(1) Depending on network availability. 
						

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13  making The most of Your 
mobile .................................
13.1 Webcam (1)
You can use your phone as a webcam for instant messaging on your PC.
• Connect your phone to PC via uSB cable.
•   Go to "my computer" folder on your PC and find uSB video device 
(under Scanners & Cameras).
(1)  The using of webcam may vary according to the operating system of your PC.
14  accessories  ........................
The latest generation of Alcatel GSM mobile phones offers a built-in 
handsfree feature that allows you to use the telephone from a distance, 
placed on a table for example.
Standard  ChargerBattery
 Only use your mobile phone with Alcatel batteries, chargers and 
accessories. 
						

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15 Troubleshooting .................
Before contacting the service center, you are advised to follow the 
instructions below:
•	You are advised to fully charge (  ) the battery for optimal operation.
•	 Avoid storing large amounts of data in your phone as this may affect its 
performance.
Carry out the following checks:
my phone is frozen or cannot switch on 
•	Check the battery contacts, remove and reinstall your battery, then turn 
your phone on 
•	 Check the battery power level, charge for at least 20 minutes
•	 if it still does not work, please use user Data Format to reset the phone
my phone has not responded for several minutes
•	 Restart your phone by pressing and holding the 
 key
•	 Remove the battery and re-insert it, then restart the phone
my phone turns off by itself
•	 Check whether your phone is locked when not in use, and make sure you don't 
accidentally turn off your phone when locking it by pressing the power key
•	 Check the battery charge level
my phone cannot charge properly
•	 Make sure you are using an Alcatel battery and the charger from the box
•	 Make sure battery contact is clean and that battery is inserted properly 
before plugging in the charger.
•	 Make sure that your battery is not completely discharged; if the battery 
power is empty for a long period of time, it may take around 20 minutes to 
display the battery charger indicator on the screen
•	 Make sure charging is carried out under normal conditions (0°C (32°F) to 
+40°C (104°F))
•	 When abroad, check that the voltage input is compatible my phone cannot connect to a network or “No service” is displayed
•	
Try connecting in another location
•	 Verify the network coverage with your operator
•	 Check with your operator that your SiM card is valid
•	 Try selecting the available network(s) manually (see page 66)
•	 Try connecting at a later time if the network is overloaded
my phone cannot connect to the Internet
•	 Check that the iMEi number (press *#06#) is the same as the one printed 
on your warranty card or box
•	 Make sure that the internet access service of your SiM card is available
•	 Check your phone's internet connecting settings
•	 Make sure you are in a place with network coverage
•	 Try connecting at a later time or another location
Invalid sIm card
•	 Make sure the SiM card has been correctly inserted (see page 14)
•	 Make sure the chip on your SiM card is not damaged or scratched
•	 Make sure the service of your SiM card is available
unable to make outgoing calls
•	 Make sure you have dialed a valid number and press 
 key 
•	 For international calls, check the country and area codes
•	 Make sure your phone is connected to a network, and the network is not 
overloaded or unavailable
•	 Check your subscription status with your operator (credit, SiM card valid, 
etc.)
•	 Make sure you have not barred outgoing calls (see page 64)
•	 Make sure that your phone is not in flight mode
unable to receive incoming calls
•	 Make sure your phone is switched on and connected to a network (check 
for overloaded or unavailable network)
•	 Check your subscription status with your operator (credit, SiM card valid, 
etc.)
•	 Make sure you have not forwarded incoming calls (see page 64)
•	 Make sure that you have not barred certain calls
•	 Make sure that your phone is not in flight mode 
						

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The caller’s name/number does not appear when a call is received
•	Check that you have subscribed to this service with your operator
•	 Your caller has concealed his/her name or number
I cannot find my contacts
•	 Make sure your SiM card is not broken
•	 Make sure your SiM card is inserted properly
•	 import all contacts stored in SiM card to phone
The sound quality of the calls is poor
•	 You can adjust the volume during a call by pressing the navigation key
•	 Check the network strength 
•	Make sure that the receiver, connector or speaker on your phone is clean
I am unable to use the features described in the manual
•	 Check with your operator to make sure that your subscription includes this 
service
•	 Make sure this feature does not require an Alcatel accessory
When I select a number from my contacts, the number cannot be 
dialed
•	 Make sure that you have correctly recorded the number in your file
•	 Make sure that you have selected the country prefix when calling a foreign 
country
I am unable to add a contact in my contacts
•	 Make sure that your SiM card contacts are not full; delete some files or save 
the files in the phone contacts (i.e. your professional or personal directories)
my callers are unable to leave messages on my voicemail
•	 Contact your network operator to check service availability
I cannot access my voicemail
•	 Make sure your operator’s voicemail number is correctly entered in "my 
numbers"
•	 Try later if the network is busy I am unable to send and receive mms
•	
Check your phone memory availability as it might be full
•	 Contact your network operator to check service availability and check MMS 
parameters (see page 30)
•	 Verify the server center number or your MMS profile with your operator
•	 The server center may be swamped, try again later
The flickering 
 icon is displayed on my standby screen
•	 You have saved too many short messages on your SiM card; delete some of 
them or archive them in the phone memory
sIm card PIN locked
•	 Contact your network operator to obtain the PuK code (Personal 
unblocking Key)
I am unable to download new files
•	 Make sure there is sufficient phone memory for your download
•	 Select the microSD card as the location to store downloaded files
•	 Check your subscription status with your operator
The phone cannot be detected by others via Bluetooth
•	 Make sure that Bluetooth is turned on and your phone is visible to other 
users (see page 56)
•	 Make sure that the two phones are within Bluetooth’s detection range
How to make your battery last longer
•	 Make sure you follow the complete charge time (minimum 3 hours)
•	 After a partial charge, the battery level indicator may not be exact. Wait for 
at least 20 minutes after removing the charger to obtain an exact indication
•	 Switch on the backlight upon request
•	 update news and weather information on manual demand, or increase their 
auto-check interval
•	 Deactivate Bluetooth when not in use 
						

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TCT Mobile Limited reserves 
the right to alter material or technical  specification without prior notice.
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