Alcatel One Touch Pop 2 User Manual

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•	Finally, touch  to send�•	If  you  do  not  want  to  send  the  mail  right  away,  you  can  touch  the Menu and Save draft keys or touch the Back key to save a copy. 
7 Getting connected �������
To  connect  to  the  Internet  with  this  phone,  you  can  use  GPRS/EDGE/3G/4G networks or Wi-Fi, whichever is most convenient.
7�1 Connecting to the Internet
7�1�1 GPRS/EDGE/3G/4GThe first time you turn on your phone with your SIM card inserted, it  will  automatically  configure  your  network  service:  GPRS,  EDGE, 3G or 4G. To  check  the  network  connection  you  are  using,  touch  the Menu  key  from  the  Home  screen,  then  touch Settings\More ���\Mobile networks, and touch Access Point Names or Network operators.
7�1�2 Wi-FiUsing Wi-Fi,  you  can  connect  to  the  Internet  when  your  phone  is within range of a wireless network. Wi-Fi can be used on your phone even without a SIM card inserted.To turn Wi-Fi on and connect to a wireless network•	Touch the Menu key from the Home screen, then touch Settings.•	Touch the switch  beside Wi-Fi to turn on/off Wi-Fi.•	Touch Wi-Fi. The detailed information of detected Wi-Fi networks is displayed in the Wi-Fi networks section.•	Touch  a Wi-Fi  network  to  connect.  If  the  network  you  selected  is secured, you are required to enter a password or other credentials (you can contact the network operator for details). When finished, touch Connect.
7�2 Browser ��������������������������������������
Using the Browser, you can enjoy surfing the Web.To  access  this  feature,  touch  the  Application  tab  from  the  Home screen, then select Browser.To go to a web pageOn  the  Browser  screen,  touch  the  URL  box  at  the  top,  enter  the address of the web page, and then confirm. 
7�3 Connecting to a computer(1)
With  the  USB  cable,  you  can  transfer  media  files  and  other  files between your microSD card/internal storage and the computer. To connect/disconnect your phone to the computer:To connect:•	Use  the  USB  cable  that  came  with  your  phone  to  connect the  phone  to  a  USB  port  on  your  computer. You  will  receive  a notification that the USB is connected.•	Open  the  Notification  panel  and  touch USB  connected,  then make a selection in the dialog that opens to confirm that you want to transfer files.To disconnect (for mass storage):•	Open the Notification panel and touch USB connected.•	Touch to cancel USB mass storage  in the dialog that opens.Before  using  MTP,  make  sure  that  the  driver  (Windows Media Player 11 or higher version) has been installed.
(1)  You can change your default connection mode via Settings\Storage\the Menu key\USB computer connection. Some operations which are available under mass storage are not usable under MTP and PTP. 
						

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To  locate  data  you  have  transferred  or  downloaded  in  your microSD card:•	Touch  to open the applications list.•	Touch File Manager.All data you have downloaded is stored in the File Manager. Here you  can  view  media  files  (videos,  photos,  music  and  others),  rename files, install applications into your phone, etc.
7�4 Sharing your phone's mobile data connectionYou  can  share  your  phone's  mobile  data  connection  with  a  single computer via USB cable (USB tethering) or with up to eight devices at once by turning your phone into a portable Wi-Fi hotspot.To turn on USB tethering or Portable Wi-Fi hotspot•	Touch the Menu key from the Home screen.•	Touch Settings\More���\Tethering & portable hotspot.•	Mark  the  checkbox  of USB  tethering  or Portable  Wi-Fi hotspot to activate this function. 
These functions may incur additional network charges from your  network  operator.  Extra  fees  may  also  be  charged  in roaming areas. 
8  Find my location using 
GPS satellites ����������������
To  activate  your  phone’s  global  positioning  system  (GPS)  satellite receiver:•	Touch the Menu key from the Home screen.•	Touch Settings\Location access.•	Touch  the   switch  beside Access  to  my  location  to turn on.You can then open Maps to find your location:
Use  your  phone’s  GPS  satellite  receiver  to  pinpoint  your  location within  an  accuracy  as  close  as  several  meters  (“street  level”). The process  of  accessing  the  GPS  satellite  and  setting  your  phone's precise  location  for  the  first  time  will  require  up  to  5  minutes. You will  need  to  stand  in  a  place  with  a  clear  view  of  the  sky  and  avoid moving. After this, GPS will only need 20-40 seconds to identify your precise location.
9  Data backup �����������������
This  phone  enables  you  to  back  up  your  phone’s  settings  and  other application data to Google Servers, with your Google Account. If  you  replace  your  phone,  the  settings  and  data  you’ve  backed  up are  restored  onto  the  new  phone  the  first  time  you  sign  in  with your Google Account. To activate this function:•	Touch the Menu key from the Home screen.•	Touch Settings\Backup and reset\Back up my data.When  this  function  is  activated,  a  wide  variety  of  settings  and  data is  backed  up,  including  your Wi-Fi  passwords,  bookmarks,  a  list  of the  applications  you’ve  installed,  the  words  you’ve  added  to  the dictionary  used  by  the  onscreen  keyboard,  and  most  of  the  settings that you configure with the Settings application. If you deactivate this option,  you  stop  backing  up  your  settings,  and  any  existing  backups are deleted from Google Servers. 
						

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10 Factory data reset
To activate factory data reset:•	Touch the Menu key from the Home screen.•	Touch Settings\Backup and reset\Factory data reset�•	Touch the Reset phone.Resetting the phone will erase all of your personal data from internal phone  storage,  including  information  about  your  Google  Account, any  other  accounts,  your  system  and  application  settings,  and  any downloaded  applications.  If  you  reset  the  phone  in  this  way,  you’re prompted  to  re-enter  the  same  kind  of  information  as  when  you first started Android.When you are unable to power on your cellphone, you can perform a factory data reset by pressing the Power key and the Volume up key at the same time until the screen lights up.
11  
Applications & 
Internal storage �����
11�1 ApplicationsWith  this  phone,  some  built-in  Google  applications  and  other  third party applications are available for your convenience.With the built-in applications, you can•	Communicate with friends.•	Exchange messages or emails with friends.•	Track your location, view traffic situations, search for locations and get navigation information to your destination.•	Download  more  applications  from  the  Google  Play  Store  and more.For  more  information  about  these  applications,  please  check  the online user manual at: www.alcatelonetouch.com.
11�2 Internal storageTouch Settings\Storage  to  display  the  amount  of  internal  phone storage  used  by  the  operating  system,  its  components,  applications (including those you downloaded), permanent and temporary data.If a warning message comes up saying that phone memory is  limited,  you  are  required  to  free  up  space  by  deleting some unwanted applications, downloaded files, etc.
12   
Making the most 
of your phone ���������
You  can  download  software  upgrades  for  free  from  the  website  (www.alcatelonetouch.com). 
12�1 Smart SuiteSmart Suite includes:•	ContactsAllows  you  to  back  up  contact  entries  so  that  you  don't  have to  worry  about  losing,  breaking,  switching  phones  or  changing service providers.•	MessagesFrees  you  from  painstakingly  inputting  text  on  the  keypads. All  of your messages are easily accessible and well-organized.•	CalendarAllows you to sync events freely between your phone and Outlook and create and edit new events from a PC.•	PhotosAllows  you  to  easily  import  photos  from  your  PC  or  the  handset and organize them in different albums for better management.•	VideosAllows you to insert video files from your PC for playback and then upload them to a handset folder. 
						

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•	MusicQuickly  search  for  your  favorite  songs  on  your  PC,  manage  the ultimate  Library,  and  enjoy  the  easiest  digital  jukebox  in  your own way. •	Application Allows  you  to  import  downloaded  mobile  applications  and  have them installed into your handset upon synchronization.•	BackupAllows  you  to  back  up  your  contacts,  messages,  calendar,  photos and applications, then import the backup files to your phone.Supported Operating SystemsWindows XP/Vista/Windows 7/Windows 8.
12�2 UpgradeYou  can  use  the  Mobile  Upgrade  tool  or  FOTA  Upgrade  tool  to  update your phone's software.
12�2�1 Mobile UpgradeDownload  Mobile  Upgrade  from  the  ALCATEL  ONETOUCH website  (www.alcatelonetouch.com)  and  install  it  on  your  PC. Launch  the  tool  and  update  your  phone  by  following  the  step  by step  instructions  (refer  to  the  User  Guide  provided  together  with the tool). Your phone’s software will now have the latest software. 
All personal information will be permanently lost following the  update  process.  We  recommend  you  backup  your personal data using Smart Suite before upgrading.
12�2�2 FOTA UpgradeUsing the FOTA Upgrade tool you can update your phone's software.To  access System  updates,  please  touch  the Menu  key  from  the Home  screen,  then Settings\About  phone\System  updates. Touch Check for updates, and the phone will search for the latest software. If you want to update the system, please touch the button Download,  after  it  is  done  please  touch Install  to  complete  the upgrade. Now your phone's software will be the latest version.You  should  turn  on  data  connection  before  searching  for  updates. Settings  for  auto-check  intervals  is  also  available  once  you  restart the phone.
If  you  have  chosen  auto-check,  when  the  system  discovers  the new  version,  dialog  will  pop  up  to  choose  download  or  ignore,  the notification also will show in status bar.
Safety and use  ����������������������
We  recommend  that  you  read  this  chapter  carefully  before  using your  phone.  The  manufacturer  disclaims  any  liability  for  damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.
• TRAFFIC SAFETY:Given  that  studies  show  that  using  a  mobile  phone  while  driving  a vehicle  constitutes  a  real  risk,  even  when  the  hands-free  kit  is  used (car  kit,  headset...),  drivers  are  requested  to  refrain  from  using  their mobile when the vehicle is not parked.When  driving,  do  not  use  your  phone  and  headphone  to  listen to  music  or  the  radio.  Using  a  headphone  can  be  dangerous  and forbidden in some areas.When switched on, your phone emits electromagnetic waves that can interfere  with  the  vehicle’s  electronic  systems  such  as ABS  anti-lock brakes or airbags. To ensure that there is no problem:-   
do  not  place  your  phone  on  top  of  the  dashboard  or  within  an airbag deployment area,-  
check  with  your  car  dealer  or  the  car  manufacturer  to  make  sure that  the  dashboard  is  adequately  shielded  from  mobile  phone RF energy.
• CONDITIONS OF USE:You  are  advised  to  switch  off  the  telephone  from  time  to  time  to optimise its performance.Switch the phone off before boarding an aircraft.Switch  the  phone  off  when  you  are  in  health  care  facilities,  except in  designated  areas. As  with  many  other  types  of  equipment  now  in regular use, mobile telephones can interfere with other electrical or electronic devices, or equipment using radio frequency.Switch  the  phone  off  when  you  are  near  gas  or  flammable  liquids. Strictly  obey  all  signs  and  instructions  posted  in  a  fuel  depot,  petrol station, or chemical plant, or in any potentially explosive atmosphere. 
						

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When the phone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump, etc. In particular when using the phone, you should hold it against the ear on the opposite side to the device, if any. To  avoid  hearing  impairment,  pick  up  the  call  before  holding  your phone to your ear. Also move the handset away from your ear while using  the  “hands-free”  mode  because  the  amplified  volume  might cause hearing damage.Do not let children use the phone and/or play with the telephone and accessories without supervision.When replacing the cover please note that your phone may contain substances that could create an allergic reaction.Always  handle  your  phone  with  care  and  keep  it  in  a  clean  and dust-free place.Do  not  allow  your  phone  to  be  exposed  to  adverse  weather  or environmental  conditions  (moisture,  humidity,  rain,  infiltration  of liquids, dust, sea air, etc.). The manufacturer’s recommended operating temperature range is -10°C to +45°C. At  over  45°C  the  legibility  of  the  phone’s  display  may  be  impaired, though this is temporary and not serious. Emergency  call  numbers  may  not  be  reachable  on  all  cellular networks. You  should  never  rely  only  on  your  phone  for  emergency calls.Do  not  open,  dismantle  or  attempt  to  repair  your  mobile  phone yourself.Do not drop, throw or bend your mobile phone.Do not use the phone if the glass made screen, is damaged, cracked or broken to avoid any injury. Do not paint it.Use  only  batteries,  battery  chargers,  and  accessories  which  are recommended by TCL Mobile Ltd. and its affiliates and are compatible with your phone model. TCL Mobile Ltd. and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.Remember  to  make  back-up  copies  or  keep  a  written  record  of  all important information stored in your phone.Some  people  may  suffer  epileptic  seizures  or  blackouts  when exposed  to  flashing  lights,  or  when  playing  video  games.  These seizures  or  blackouts  may  occur  even  if  a  person  never  had  a previous  seizure  or  blackout.  If  you  have  experienced  seizures  or blackouts, or if you have a family history of such occurrences, please consult  your  doctor  before  playing  video  games  on  your  phone  or enabling a flashing-lights feature on your phone. 
Parents  should  monitor  their  children’s  use  of  video  games  or other  features  that  incorporate  flashing  lights  on  the  phones.  All persons  should  discontinue  use  and  consult  a  doctor  if  any  of  the following  symptoms  occur:  convulsion,  eye  or  muscle  twitching, loss of awareness, involuntary movements, or disorientation. To limit the  likelihood  of  such  symptoms,  please  take  the  following  safety precautions:-  
Do  not  play  or  use  a  flashing-lights  feature  if  you  are  tired  or need sleep.-  
Take a minimum of a 15-minute break hourly.-   
Play in a room in which all lights are on.-  
Play at the farthest distance possible from the screen.-  
If  your  hands,  wrists,  or  arms  become  tired  or  sore  while  playing, stop and rest for several hours before playing again.-  
If  you  continue  to  have  sore  hands,  wrists,  or  arms  during  or  after playing, stop the game and see a doctor.When you play games on your phone, you may experience occasional discomfort  in  your  hands,  arms,  shoulders,  neck,  or  other  parts of  your  body.  Follow  the  instructions  to  avoid  problems  such as  tendinitis,  carpal  tunnel  syndrome,  or  other  musculoskeletal disorders.PROTECT YOUR HEARINGTo  prevent  possible  hearing  damage,  do  not  listen  at high  volume  levels  for  long  periods.  Exercise  caution when  holding  your  device  near  your  ear  while  the loudspeaker is in use.
• PRIVACY:Please  note  that  you  must  respect  the  laws  and  regulations  in  force in  your  jurisdiction  or  other  jurisdiction(s)  where  you  will  use  your mobile  phone  regarding  taking  photographs  and  recording  sounds with  your  mobile  telephone.  Pursuant  to  such  laws  and  regulations, it  may  be  strictly  forbidden  to  take  photographs  and/or  to  record the  voices  of  other  people  or  any  of  their  personal  attributes,  and duplicate  or  distribute  them,  as  this  may  be  considered  to  be  an invasion  of  privacy.  It  is  the  user's  sole  responsibility  to  ensure  that prior  authorisation  be  obtained,  if  necessary,  in  order  to  record private or confidential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your mobile phone (including  the  operator)  disclaim  any  liability  which  may  result  from the improper use of the mobile phone. 
						

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• BATTERY:Before  removing  the  battery  from  your  mobile  phone,  please  make sure  that  the  mobile  phone  is  switched  off.  Observe  the  following precautions for battery use:-  Do  not  attempt  to  open  the  battery  (due  to  the  risk  of  toxic fumes and burns).- Do not puncture, disassemble or cause a short-circuit in a battery,- Do not burn or dispose of a used battery in household rubbish or store it at temperatures above 60°C.Batteries  must  be  disposed  of  in  accordance  with  locally  applicable environmental regulations. Only use the battery for the purpose for which  it  was  designed.  Never  use  damaged  batteries  or  those  not recommended by TCT Mobile Limited and/or its affiliates.This  symbol  on  your  telephone,  the  battery  and  the accessories  means  that  these  products  must  be  taken  to collection points at the end of their life:-  Municipal  waste  disposal  centres  with  specific  bins  for     these types of equipment- Collection bins at points of sale. They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.In European Union countries:These collection points are accessible free of charge.All  products  with  this  sign  must  be  brought  to  these  collection points.In non European Union jurisdictions:Items  of  equipment  with  this  symbol  are  not  to  be  thrown  into ordinary bins if your jurisdiction or your region has suitable recycling and  collection  facilities;  instead  they  are  to  be  taken  to  collection points for them to be recycled.CAUTION:  RISK  OF  EXPLOSION  IF  BATTERY  IS  REPLACED BY  AN  INCORRECT  TYPE.  DISPOSE  OF  USED  BATTERIES ACCORDING TO THE INSTRUCTIONS.
• CHARGERSMains  powered  chargers  will  operate  within  the  temperature  range of: 0°C to 40°C.The  chargers  designed  for  your  mobile  phone  meet  with  the standard  for  safety  of  information  technology  equipment  and  office equipment  use. They  are  also  compliant  to  the  ecodesign  directive 2009/125/EC.  Due  to  different  applicable  electrical  specifications,  a charger  you  purchased  in  one  jurisdiction  may  not  work  in  another jurisdiction. They should be used for this purpose only.
• RADIO WAVES:Proof  of  compliance  with  international  standards  (ICNIRP)  or  with European  Directive  1999/5/EC  (R&TTE)  is  required  of  all  mobile phone models before they can be put on the market. The protection of  the  health  and  safety  for  the  user  and  any  other  person  is  an essential requirement of these standards or this directive.THIS  DEVICE  MEETS  INTERNATIONAL  GUIDELINES  FOR EXPOSURE TO RADIO WAVESYour mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) recommended by international guidelines. The guidelines  were  developed  by  an  independent  scientific  organization (ICNIRP)  and  include  a  substantial  safety  margin  designed  to  assure the safety of all persons, regardless of age and health.The  radio  wave  exposure  guidelines  use  a  unit  of  measurement known  as  the  Specific Absorption  Rate,  or  SAR. The  SAR  limit  for mobile devices is 2 W/kg. Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. The highest SAR values under the ICNIRP guidelines for this device model are:
Maximum SAR for this model and conditions under which it was recorded�
Head SARLTE Band 3+Wi-Fi0.626 W/kg
Body-worn SARGSM 900+Wi-Fi0.828 W/kg
During  use,  the  actual  SAR  values  for  this  device  are  usually  well below the values stated above. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power  of  your  mobile  device  is  automatically  decreased  when  full power is not needed for the call. The lower the power output of the device, the lower its SAR value.Body-worn SAR testing has been carried out at a separation distance of  1.0  cm.  To  meet  RF  exposure  guidelines  during  body-worn operation,  the  device  should  be  positioned  at  least  this  distance away from the body.  If  you  are  not  using  an  approved  accessory  ensure  that  whatever product  is  used  is  free  of  any  metal  and  that  it  positions  the  phone the indicated distance away from the body.  
						

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Organizations  such  as  the  World  Health  Organization  and  the US  Food  and  Drug  Administration  have  stated  that  if  people  are concerned  and  want  to  reduce  their  exposure  they  could  use  a hands-free  device  to  keep  the  phone  away  from  the  head  and  body during phone calls, or reduce the amount of time spent on the phone.For more information you can go to www.alcatelonetouch.comAdditional information about electromagnetic fields and public health are available on the following site: http://www.who.int/peh-emf.Your  telephone  is  equipped  with  a  built-in  antenna.  For  optimal operation, you should avoid touching it or degrading it.As  mobile  devices  offer  a  range  of  functions,  they  can  be  used  in positions  other  than  against  your  ear.  In  such  circumstances  the device will be compliant with the guidelines when used with headset or  USB  data  cable.  If  you  are  using  another  accessory  ensure  that whatever  product  is  used  is  free  of  any  metal  and  that  it  positions the phone at least 1.0 cm away from the body.
• Regulatory informationThe following approvals and notices apply in specific regions as noted. 
						

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• LICENCES
microSD Logo is a trademark.
The  Bluetooth®  word  mark  and  logos  are  owned  by the  Bluetooth  SIG,  Inc.  and  any  use  of  such  marks by  TCL  Mobile  Ltd.  and  its  affiliates  is  under  license. Other  trademarks  and  trade  names  are  those  of  their respective owners. 
ALCATEL ONETOUCH 5042D
Bluetooth Declaration ID D023683
The  Wi-Fi  Logo  is  a  certification  mark  of  the  Wi-Fi Alliance.
Google,  the  Google  logo,  Android,  the  Android  logo, Google  SearchTM,  Google  MapsTM,  GmailTM,  YouTube, Google  Play  Store,  Google  LatitudeTM  and  HangoutsTM are trademarks of Google Inc.
The Android  robot  is  reproduced  or  modified  from  work  created and  shared  by  Google  and  used  according  to  terms  described  in the  Creative  Commons  3.0 Attribution  License  (the  text  will  show when you touch and hold Google legal in Settings\About phone\Legal information). (1)You  have  purchased  a  product  which  uses  the  open  source  (http://opensource.org/)  programs  mtd,  msdosfs,  netfilter/iptables and  initrd  in  object  code  and  other  open  source  programs  licensed under the GNU General Public License and Apache License.We  will  provide  you  with  a  complete  copy  of  the  corresponding source  codes  upon  request  within  a  period  of  three  years  from  the distribution of the product by TCT.You  may  download  the  source  codes  from  http://sourceforge.net/projects/alcatel/files/.  The  provision  of  the  source  code  is  free  of charge from internet.
(1) May not be available in all countries.
General information �����������
•	Internet address: www.alcatelonetouch.com•	Hot  Line  Number: see “TCT  Mobile  Services”  leaflet  or  go  to our website.•	Address: Room  1910-12A, Tower  3,  China  HK  City,  33  Canton Road, Tsimshatsui, Kowloon, Hong Kong•	Eletronic  labeling  (Elabel)  path: Touch  Setting/Regulatory &  safety or  input  "*#07#",  you  can  find  more  information  about labeling.(1)On our website, you will find our FAQ (Frequently Asked Questions) section. You  can  also  contact  us  by  e-mail  to  ask  any  questions  you may have. An  electronic  version  of  this  user  guide  is  available  in  English  and other languages according to availability on our server:www �alcatelonetouch�comYour  telephone  is  a  transceiver  that  operates  on  GSM  in quad-band  (850/900/1800/1900MHz), UMTS  in  quad-band (850/900/1900/2100MHz), LTE in five-band (B1/B3/B7/B8/B20).
This equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The entire copy of the  Declaration  of  Conformity  for  your  telephone  can  be  obtained through our website: www.alcatelonetouch.com.
Protection against theft(2)
Your telephone is identified by an IMEI (phone serial number) shown on  the  packaging  label  and  in  the  phone’s  memory. We  recommend that  you  note  the  number  the  first  time  you  use  your  telephone  by entering * # 0 6 # and keep it in a safe place. It may be requested by the police or your operator if your telephone is stolen. This number allows  your  mobile  telephone  to  be  blocked  preventing  a  third person from using it, even with a different SIM card.
(1) It depends on countries.(2) Contact your network operator to check service availability. 
						

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DisclaimerThere  may  be  certain  differences  between  the  user  manual description  and  the  phone’s  operation,  depending  on  the  software release of your telephone or specific operator services.TCL  Mobile  Ltd.    shall  not  be  held  legally  responsible  for  such differences,  if  any,  nor  for  their  potential  consequences,  which responsibility shall be borne by the operator exclusively.This  handset  may  contain  materials,  including  applications  and software  in  executable  or  source  code  form,  which  is  submitted  by third  parties  for  inclusion  in  this  handset  (“Third  Party  Materials”). All third party materials in this handset are provided “as is”, without warranty  of  any  kind,  whether  express  or  implied,  including  the implied warranties of merchantability, fitness for a particular purpose or  use/third  party  application,  interoperability  with  other  materials or  applications  of  the  purchaser  and  non-infringement  of  copyright. The  purchaser  undertakes  that TCL  Mobile  Ltd.    has  complied  with all quality obligations incumbent upon it as a manufacturer of mobile devices  and  handsets  in  complying  with  Intellectual  Property  rights. TCL  Mobile  Ltd.    will  at  no  stage  be  responsible  for  the  inability  or failure  of  the Third  Party  Materials  to  operate  on  this  handset  or  in interaction with any other devices of the purchaser. To the maximum extent  permitted  by  law,  TCL  Mobile  Ltd.  disclaims  all  liability  for any  claims,  demands,  suits  or  actions,  and  more  specifically  –  but not limited to – tort law actions, under any theory of liability, arising out  of  the  use,  by  whatever  means,  or  attempts  to  use,  such Third Party  Materials.  Moreover,  the  present Third  Party  Materials,  which are  provided  free  of  charge  by TCL  Mobile  Ltd.  ,  may  be  subject  to paid  updates  and  upgrades  in  the  future; TCL  Mobile  Ltd.    waives any  responsibility  regarding  such  additional  costs,  which  shall  be borne exclusively by the purchaser. The availability of the applications may  vary  depending  on  the  countries  and  the  operators  where  the handset is used; in no event shall the list of possible applications and software provided with the handsets be considered as an undertaking from TCL  Mobile  Ltd.  ;  it  shall  remain  merely  as  information  for  the purchaser. Therefore, TCL  Mobile  Ltd.    shall  not  be  held  responsible for  the  lack  of  availability  of  one  or  more  applications  wished  for by  the  purchaser,  as  its  availability  depends  on  the  country  and  the operator  of  the  purchaser. TCL  Mobile  Ltd.    reserves  the  right  at any  time  to  add  or  remove Third  Party  Materials  from  its  handsets without  prior  notice;  in  no  event  shall  TCL  Mobile  Ltd.    be  held responsible by the purchaser for any consequences that such removal may have on the purchaser regarding the use or attempt to use such applications and Third Party Materials.
Warranty ������������������������������
Your phone is warranted against any defect or malfunctioning which may  occur  in  conditions  of  normal  use  during  the  warranty  period of  twelve  (12)  months(1)  from  the  date  of  purchase  as  shown  on your original invoice.Batteries(2) and accessories sold with your phone are also warranted against any defect which may occur during the first six (6) months(1) from the date of purchase as shown on your original invoice.In case of any defect of your phone which prevents you from normal use  thereof,  you  must  immediately  inform  your  vendor  and  present your phone with your proof of purchase.If  the  defect  is  confirmed,  your  phone  or  part  thereof  will  be  either replaced or repaired, as appropriate. Repaired phone and accessories are entitled to a one (1) month warranty for the same defect. Repair or replacement may be carried out using reconditioned components offering equivalent functionality.This  warranty  covers  the  cost  of  parts  and  labor  but  excludes  any other costs.This  warranty  shall  not  apply  to  defects  to  your  phone  and/or accessory due to (without any limitation):1)   
Non-compliance  with  the  instructions  for  use  or  installation,  or with  technical  and  safety  standards  applicable  in  the  geographical area where your phone is used,2)  
Connection to any equipment not supplied or not recommended by TCL Mobile Ltd. ,3)  
Modification or repair performed by individuals not authorised by TCL Mobile Ltd. or its affiliates or your vendor,4)  Modification,  adjustment  or  alteration  of  software  or  hardware performed by individuals not authorized by TCL Mobile Ltd. 5)  
Inclement weather, lightning, fire, humidity, infiltration of liquids or foods,  chemical  products,  download  of  files,  crash,  high  voltage, corrosion, oxidation…
(1) The warranty period may vary depending on your country.(2) The  life  of  a  rechargeable  mobile  phone  battery  in  terms  of conversation  time  standby  time,  and  total  service  life,  will  depend on  the  conditions  of  use  and  network  configuration.  Batteries  being considered  expendable  supplies,  the  specifications  state  that  you should obtain optimal performance for your phone during the first six months after purchase and for approximately 200 more recharges. 
						

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Your  phone  will  not  be  repaired  in  case  labels  or  serial  numbers (IMEI) have been removed or altered.There  are  no  express  warranties,  whether  written,  oral  or  implied, other than this printed limited warranty or the mandatory warranty provided by your country or jurisdiction.In  no  event  shall  TCL  Mobile  Ltd.  or  any  of  its  affiliates  be  liable for  indirect,  incidental  or  consequential  damages  of  any  nature whatsoever, including but not limited commercial or financial loss or damage, loss of data or loss of image to the full extent those damages can be disclaimed by law.Some  countries/states  do  not  allow  the  exclusion  or  limitation of  indirect,  incidental  or  consequential  damages,  or  limitation  of the  duration  of  implied  warranties,  so  the  preceding  limitations  or exclusions may not apply to you.
Troubleshooting�������������������
Before  contacting  the  service  centre,  you  are  advised  to  follow  the instructions below:•	You  are  advised  to  fully  charge  (   )  the  battery  for  optimal operation.•	Avoid  storing  large  amounts  of  data  in  your  phone  as  this  may affect its performance.•	Use Factory data reset and the upgrade tool to perform phone formatting or software upgrading (to reset factory data, hold down the Power key  and  the Volume  up  key  at  the  same  time). ALL User phone data: contacts, photos, messages, files, and downloaded applications  will  be  permanently  lost.  It  is  strongly  advised  to  fully backup  the  phone  data  and  profile  via  Smart  Suite  before  doing formatting or upgrading. and carry out the following checks:My phone cannot be switched on or is frozen•	Check the battery contacts, remove and reinstall your battery, then turn your phone on.•	When  the  phone  cannot  be  switched  on,  charge  for  at  least  20 minutes  to  ensure  the  minimum  battery  power  needed,  then  try to switch on again.•	When  the  phone  falls  into  a  loop  during  power  on-off  animation and  the  user  interface  cannot  be  accessed,  press  and  hold  the Volume down key to enter Safe Mode. This eliminates any abnormal OS booting issues caused by 3rd party APKs.
•	If  neither  method  is  effective,  please  reset  the  phone  using  the Power key and the Volume up key, (holding both together).My phone has not responded for several minutes•	Restart  your  phone  by  pressing  and  holding  the Power  key  for more than 9s.•	Remove and re-install the battery, then restart the phone.My phone turns off by itself•	Check  that  your  screen  is  locked  when  you  are  not  using  your phone,  and  make  sure  the Power  key  is  not  mis-contacted  due to unlocked screen.•	Check the battery charge level.My phone cannot charge properly•	Make  sure  you  are  using  the  ALCATEL  ONETOUCH  charger included in the box.•	Make sure your battery is inserted properly and clean the battery contact  if  it’s  dirty.  It  must  be  inserted  before  plugging  in  the charger.•	Make  sure  that  your  battery  is  not  completely  discharged;  if  the battery  power  is  empty  for  a  long  time,  it  may  take  around  20 minutes to display the battery charger indicator on the screen.•	Make  sure  charging  is  carried  out  under  normal  conditions  (0°C to +40°C).•	When abroad, check that the voltage input is compatible.My  phone  cannot  connect  to  a  network  or  “No  service” is displayed•	Try connecting in another location.•	Verify the network coverage with your operator.•	Check with your operator that your SIM card is valid.•	Try selecting the available network(s) manually.•	Try connecting at a later time if the network is overloaded.My phone cannot connect to the Internet•	Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box.•	Make  sure  that  the  internet  access  service  of  your  SIM  card  is available.•	Check your phone's Internet connecting settings.•	Make sure you are in a place with network coverage.•	Try connecting at a later time or another location.