AEG S 75628 Sk User Manual

							31Solutions To Common Problems
BEFORE YOU CALL . . .
If you experience a problem with your refrigerator or notice a product behavior or
condition you do not understand, you can usually avoid a call to your service
representative by referring to this section for an answer. Beginning with the
following table, this information includes common problems, causes, and
suggested solutions.
Running Your Refrigerator 
Problem Cause  Correction  
Compressor does not run. 
• Cooling system is turned Off. 
 
• Refrigerator is in defrost cycle. 
 
 
• Plug at wall outlet is disconnected. 
• House fuse blown or tripped circuit 
breaker. 
• Power outage. • Turn cooling system On. See earlier section for 
location of cooling system On/Off button. 
• This is normal for a fully automatic defrost 
refrigerator. The defrost cycle occurs periodically, 
lasting about 30 minutes. 
• Ensure plug is tightly pushed into outlet. 
• Check/replace fuse. Reset circuit breaker. 
 
• Check house lights. Call local Electric Company. 
  
Refrigerator runs too much 
or too long. • Room or outside weather is hot. 
 
• Refrigerator has recently been 
disconnected for a period of time. 
• Automatic ice maker is operating. 
 
• Doors are opened too frequently or 
too long. 
• Refrigerator/freezer door may be 
slightly open. 
 
• Freezer control is set too cold 
(control found in fresh food section). 
• Fresh food/freezer gasket is dirty, 
worn, cracked, or poorly fitted. • It’s normal for the refrigerator to work longer under 
these conditions. 
• It takes 8-12 hours for the refrigerator to cool down 
completely. 
• Ice maker operation causes refrigerator to run 
slightly more. 
• Warm air entering the refrigerator causes it to run 
more. Open doors less often. 
• Ensure refrigerator is level. Keep food and 
containers from blocking door. See Problem section 
Opening/ Closing of Doors/ Drawers. 
• Set freezer control to warmer setting until refrigerator 
temperature is satisfactory. Allow 24 hours for 
temperature to stabilize. 
• Clean or change gasket. Leaks in door seal will 
cause refrigerator to run longer in order to maintain 
desired temperatures. 
  
Compressor does not run. 
• Electronic control system keeps the 
refrigerator at a constant  
temperature. • This is normal. Refrigerator goes on and off to keep 
temperature constant. 
  
Digital temperature displays 
are flashing. • Electronic control system has 
detected a performance problem. • Call  your Electrolux service representative, who can 
interpret any messages or number codes flashing on 
the digital displays.  
     
 
 
						

							32Solutions To Common Problems
Temperatures Are Too Cold 
Problem Cause Correction  
Freezer temperature too cold. 
Refrigerator temperature is 
satisfactory. 
 
• Freezer control is set too 
cold. • Set freezer control to a warmer setting. Allow 24 hours for 
temperature to stabilize.  
Refrigerator temperature too 
cold. Freezer temperature is 
satisfactory. 
 
• Refrigerator control is set 
too cold. • Set refrigerator control to a warmer setting. Allow 24 hours 
for temperature to stabilize.  
Food stored in drawers freezes.  • Refrigerator control is set 
too cold. • See solution above.  
Food stored in Meat Keeper  
freezes (some models). • Meat Keeper temperature 
control is set too cold. • Adjust Meat Keeper temperature control to a lower setting. 
Meat should be stored at a tempeature just below the 
freezing point for maximum fresh storage time. It is normal 
for ice crystals to form due to the moisture content of meat.  
    
Temperatures Are Too Warm 
Problem Cause Correction  
Freezer/Refrigerator temperature 
is too warm. • Doors are opened too 
frequently or too long. 
• Door is slightly open. • Warm air enters the refrigerator whenever the door is 
opened. Open the door less often. 
• See Problem section Opening/Closing Of Doors/Drawers.  
  
Freezer temperature is too warm. 
Refrigerator temperature is 
satisfactory. 
 
• Freezer control is set too 
warm. • Set freezer control to a colder setting. Allow 24 hours for 
temperature to stabilize.  
Refrigerator temperature is too 
warm. Freezer temperature is 
satisfactory. 
 
• Refrigerator control is set 
too warm. • Set refrigerator control to a colder setting. Allow 24 hours 
for temperature to stabilize.  
Temperature in the Meat Keeper 
is too warm (some models). • Meat Keeper temperature 
control is set too warm. • Adjust Meat Keeper temperature control to a colder 
setting.  
    
Water/Moisture/Frost Inside Refrigerator 
Problem Cause Correction  
Moisture collects on inside of 
refrigerator walls. • Weather is hot and 
humid. 
• Door is slightly open. 
• Door is opened too often 
or too long. 
• Open containers. 
 
• The rate of frost buildup and internal sweating increases. 
 
• See Problem section Opening/Closing Of Doors/Drawers. 
• Open door less often. 
 
• Keep containers covered.  
Water collects on bottom side of 
drawer cover. • Vegetables contain and 
give off moisture. • Moisture on the bottom side of the cover is not unusual.  
• Move humidity control (some models) to lower setting. 
  
Water collects in bottom of 
drawer. • Washed vegetables and 
fruit drain while in the 
drawer. • Dry items before putting them in the drawer. Water 
collecting in bottom of drawer is normal.  
    
 
 
						

							33Solutions To Common Problems
Water/Moisture/Frost Outside Refrigerator 
Problem Cause  Correction  
Moisture collects on outside 
of refrigerator or between 
doors. • Weather is humid. 
 
• Door is slightly open, causing cold air 
from inside refrigerator to meet warm 
air from outside. • This is normal in humid weather. When humidity is 
lower, the moisture should disappear. 
• See Problem section Opening/Closing Of 
Doors/Drawers.  
     
Automatic Ice Maker 
Problem Cause  Correction  
Ice maker is not making any 
ice. • Ice maker power switch is Off. 
• Water supply is not connected to 
refrigerator. 
• Household water line valve is not 
open. 
• Freezer is not cold enough. 
• Valve on cold water pipe is clogged 
or restricted by foreign material. If 
valve is of the self-piercing type, it 
may not have created a sufficiently 
sized hole in tube for water to pass 
through). 
• Check to see if the water dispenser 
is dispensing water. 
• W ater filter is not completely seated. • Turn on power switch. 
• Connect water supply (see Installation Instructions). 
 
• Turn on household water line valve. 
 
• See Problem section Temperatures Are Too Warm. 
• Turn off household water line valve. Remove valve. 
Ensure that valve is not a self-piercing valve. Clean 
valve. Replace valve if necessary.  
 
 
 
• If not, the ice & water filter cartridge is clogged or 
restricted, and must be replaced. 
• Push firmly until the water filter snaps into place. 
  
Ice maker is not making 
enough ice. • Ice maker is producing less ice than 
you expect. 
 
• Freezer is not cold enough. 
• Household water line valve is not 
completely open. 
• Check to see if water dispenser is 
dispensing slower than normal. 
 
• Ice maker should produce approximately 1.8-2.2 kg 
of ice every 24 hours. Express Ice should produce 
up to 2.7 pounds of ice every 24 hours. 
• See Problem section Temperatures Are Too Warm. 
• Turn on household water line valve. 
 
• If it is, replace the ice & water filter cartridge.  
Ice maker will not stop 
making ice. • Ice maker wire signal arm is being 
held down by some item in the 
freezer. • Move item and release wire signal arm. Remove any 
ice cubes frozen together over wire signal arm. 
  
Ice maker is not separating 
the ice cubes. • Ice cubes are not being used 
frequently enough. 
• Ice cubes are hollow or smaller than 
normal. • Remove and shake ice bin to separate cubes. 
 
• The ice & water filter cartridge may be clogged. 
Replace filter cartridge. 
  
Ice has bad odor and taste. 
• Ice has picked up odor or flavor from 
strong food stored in refrigerator or 
freezer. 
• Water running to ice maker has poor 
taste or odor. 
• Ice not used frequently enough. • Cover foods tightly. Discard stale ice. Ice maker will 
produce fresh supply. 
 
• Add filter to water supply line. Consult a water 
purifying company. 
• Discard stale ice.  
 
 
						

							34Solutions To Common Problems
Ice Dispenser 
Problem Cause  Correction  
Dispenser will not 
dispense ice. • Water supply is not connected. 
• Ice storage container is empty. 
 
• Freezer temperature is set too warm. 
 
 
• Household water line valve is not 
open. 
 
• Freezer door is not closed. 
• Ice dispensing arm has been held in 
for more than 4-5 minutes. • Connect water supply. 
• When the first supply of ice is dropped into the container, 
the dispenser should operate. 
• Turn freezer control to a higher setting so that ice cubes 
will be made. When first supply of ice is made, dispenser 
should operate. 
• Open household water line valve. Allow sufficient time for 
the ice to be made. When ice is made, the dispenser 
should operate. 
• Ensure freezer door is closed. 
• Motor is overloaded. Motor overload protector will reset in 
approximately 3 minutes. Ice can then be dispensed. 
  
Ice dispenser is 
jammed. • Ice has melted and frozen around 
auger due to infrequent use, 
temperature fluctuations, and/or 
power outages. 
• Ice cubes are jammed between ice 
maker and back of ice container. 
• Ice cubes are frozen together. 
 
• Ice cubes are hollow or smaller than 
normal. • Remove ice container, thaw, and empty the contents. 
Clean container, wipe dry, and replace in proper position. 
When new ice is made, dispenser should operate. 
 
• Remove ice cubes that are jamming the dispenser. 
 
• Use the dispenser often so that cubes do not freeze 
together. 
• The ice & water filter cartridge could be clogged. Replace 
the filter cartridge. Dispensing system operates best at 1.4-
6.9 bar water pressure. Well water pressures should fall 
within this range.  
     
Water Dispenser 
Problem Cause  Correction  
Dispenser will not 
dispense water. • Water supply is not connected. 
• Household water line valve is not 
open. 
• Freezer door is not closed. 
• Ice & water filter cartridge is clogged. 
• Front filter not fully installed, if 
equipped • Connect water supply. 
• Open household water line valve. See Problem section Ice 
Maker Is Not Making Ice. 
• Ensure that freezer door is closed. 
• Replace filter cartridge. 
• Push filter in until you hear a “click”. Filter should be flush 
with cabinet. 
  
Water has an odd 
taste and/or odor. • Water has been in the tank for a 
period of time. 
• Unit not properly connected to cold 
water line. 
• Tubing used in the household water 
supply and installation may affect 
water taste and odor. 
• Water has a high mineral content. 
 
• Draw and discard 10-12 glasses of water to freshen the 
supply and completely rinse out the tank. 
• Connect unit to cold water line that supplies water to the 
kitchen faucet. 
• For best results, use copper tubing for water connections. 
 
 
• Contact water treatment plant for help. 
  
Water pressure is 
extremely low. • Cut-off and cut-on pressures are too 
low (well systems only). 
• Reverse osmosis system is in 
regenerative phase. • Have someone turn up the cut-off and cut-on pressure on 
the water pump system (well systems only). 
• It is normal for a reverse osmosis system to be below 1.4 
bar during the regenerative phase.   
     
 
 
						

							35Solutions To Common Problems
O dors In Refrigerator 
Problem Cause  Correction  
Interior is dirty. 
• Interior needs to be cleaned. 
• Food with strong odors is in refrigerator. • See Care & Cleaning Tips. 
• C over food tightly.  
     
Opening/Closing Of Doors/Drawers 
Problem Cause  Correction  
D oor(s) w ill not close. 
• Door was closed too hard, causing other 
door to open slightly. 
• Refrigerator is not level. It rocks on the 
floor when moved slightly. 
 
• Refrigerator is touching a wall or cabinet. • Close both doors gently. 
 
• Ensure floor is level and solid, and can adequately 
support the refrigerator. Contact a carpenter to 
correct a sagging or sloping floor. 
• Ensure floor is level and solid, and can adequately 
support the refrigerator. Contact a carpenter to 
correct a sagging or sloping floor.  
Drawers are difficult to 
move. • Food is touching shelf on top of drawer. 
• Track that drawers slide on is dirty. • Keep less food in drawer. 
• Clean drawer, runners, and tracks. See Care & 
Cleaning Tips.  
     
Light Bulb Is Not O n 
Problem Cause  Correction  
Light bulb is not on. 
• Light bulb is burned out. 
 
• Freezer light switch is stuck. 
 
• No electric current is reaching refrigerator. 
• Control system has disabled lights 
because magnet mounted behind dairy 
compartment (in fresh food door) has 
been removed. 
• Control system has disabled lights 
because one or both doors were left open 
too long. • See Replacing Light Bulbs in Care and Cleaning 
section. 
• Release light switch located inside freezer 
com partment. 
• See Problem section, Running Your Refrigerator. 
• Reinstall magnet. 
 
 
 
• Close and reopen door(s) to enable lights.