AEG Lavamat 86800 Information Manual

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Pumping heights of over 1 metre
The washing machine’s drain pump is able to pump water to a height of 
1 metre, calculated from the surface on which the appliance is installed. 
Important! If pumping height is over 1 metre malfunctions and dam-
age to the appliance may arise.
For pumping heights over 1 metre a conversion kit can be obtained. 
Please contact Service Force Centre.
 
						

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Warranty conditions
Great Britain
Standard guarantee conditions
We, AEG, undertake that if within 12 months of the date of the purchase this AEG appliance or 
any part thereof is proved to be defective by reason only of faulty workmanship or materials, we 
will, at our discretion repair or replace the same FREE OF CHARGE for labour, materials or carriage 
on condition that:
The appliance has been correctly installed and used only on the electricity or gas supply stated 
on the rating plate.
The appliance has been used for normal domestic purposes only, and in accordance with the 
manufacturers operating and maintenance instructions.
The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any 
person not authorised by us.
All service work under this guarantee must be undertaken by a Service Force Centre.  Any appli-
ance or defective part replaced shall become the Companys property.
This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available 
outside these hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
Damage or calls resulting from transportation, improper use or neglect, the replacement of any 
light bulbs or removable parts of glass or plastic.
Costs incurred for calls to put right an appliance which is improperly installed or calls to appli-
ances outside the United Kingdom.
Appliances found to be in use within a commercial environment, plus those which are subject 
to rental agreements.
Products of AEG manufacture which are not marketed by AEG.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to 
your new home subject to the following qualifications:
The guarantee starts from the date you first purchased your product.
The guarantee is for the same period and to the same extent for labour and parts as exists in 
the new country of use for this brand or range of products.
This guarantee relates to you and cannot be transferred to another user.
Your new home is within the European Community (EC) or European Free Trade Area.
The product is installed and used in accordance with our instructions and is only used domesti-
cally, i.e. a normal household.
The product is installed taking into account regulations in your new country.
Before you move please contact your nearest Customer Care centre, listed below, to give them de-
tails of your new home. They will then ensure that the local Service Organisation is aware of your 
move and able to look after you and your appliances.
France Senlis +33 (0) 3 44 62 29 29
Germany Nürnberg +49 (0) 800 234 7378
Italy Pordenone +39 (0) 800 117511
Sweden Stockholm +46 (0) 8 672 5360
UK Slough +44 (0) 1753 219899
 
						

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Service and Spare Parts
If the event of your appliance requiring service, or if you wish to pur-
chase spare parts, please contact Service Force by telephoning:
Your telephone call will be automatically routed to the Service Force 
Centre covering your post code area.
For the address of your local Service Force Centre and further informa-
tion about Service Force, please visit the website at
www. serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details 
under the heading „What to do if...“
When you contact the Service Force Centre you will need to give the 
following details:
1. Your name, address and post code.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The model and serial number of the appliance (found on the rating 
plate)
5. The purchase date.
Please note that a valid purchase re-
ceipt or guarantee documentation is 
required for in-guarantee service 
calls.
Customer Care
For general enquiries concerning 
your AEG appliance, or for further 
information on AEG products please 
contact our Customer Care Depart-
ment by letter or telephone at the 
address below or visit our website at www.aeg.co.uk.
(*) Calls may be recorded for training purposes 0870 5 929 929
Customer Care Department
AEG Domestic Appliances
55-77 High Street
Slough
Berkshire, SL1 1DZ
Tel: 08705 350350 (*)
 
						

							From the Electrolux Group. The world´s No.1 choice.
The Electrolux Group is the world´s largest producer of powered appliances for kitchen, cleaning and outdoor
use. More than 55 million Electrolux Group products (such as refrigerators, cookers, washing machines,
vacuum cleaners, chain saws and lawn mowers) are sold each year to a value of approx. USD 14 billion in more
than 150 countries around the world.
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Postfach 1036
D-90327 Nürnberg
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Subject to change without notice