AEG Lavamat 16820 Instruction Booklet

							41
Something not working?
Spinning starts late or the
machine does not spin
The unbalance detection If the laundry is not evenly
device that prevents distributed inside the drum
excessive vibration during at the beginning of the
spinning has cut in. spin cycle, the machine
detects this and tries to
redistribute it more evenly
by means of a few drum
rotations.
Only when the laundry is
more evenly distributed
will the spin cycle be
performed, at a lower speed,
if the laundry is not evenly
distributed.
If, after about 15 minutes,
the laundry is still tangled,
the machine will not spin.
Therefore, if the laundry is
still wet at the end of the
cycle, it is advisable to
redistribute it manually
inside the drum and to
select the spin programme.
ProblemPossible causeSolution
The machine will not dry or
the laundry is not dry
enough
The water tap is not open Open the water tap.
(E10).
The drain pump is clogged. Clean the pump.
The drying time or degree of Select the required function.
dryness has not been selected.
An appropriate drying timeSelect the appropriate
or the degree of dryness  drying time or degree 
has not been chosen. suitable for the required
degree of drying,
according to the type of
fabric (cottons or synthetics).
There is too much laundry Reduce the load.
inside the appliance.
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							Unsatisfactory washing results
If the laundry looks grey and lime scale is found in the drum 
 Too little detergent has been used.
 An unsuitable detergent has been used.
 Stubborn stains have not been treated prior to washing.
 The programme/temperature has not been correctly selected.
If grey stains remain on the laundry
 Laundry stained with ointments, grease or oil has been washed with
an insufficient amount of detergent.
 The temperature selected for the wash programme was too low.
 Fabric softener - especially the concentrated type - has come into
direct contact with the laundry. Wash these stains immediately and
pour fabric softener carefully.
Foam is still visible even after the last rinse
 Modern detergents often produce foam, even in the last rinse. How-
ever the laundry has been completely rinsed.
White residue is left on the laundry
 This is due to insoluble components in modern detergents and is
therefore not the result of insufficient rinsing. Shake or brush the
laundry. In future, it may be better to turn garments inside out before
washing them. Check the choice of detergent; try using liquid deter-
gents.
42
Something not working?
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							Technical data
Height x Width x Depth 84x60x60 cm
Depth with door opened  101.5 cm
Height adjustment  ± 10 mm approx.
Net weight 84 kg approx.
Load (depending on programme)  6 kg
Use domestic
Drum speed during washing max. 55 rpm
Drum speed during spinning 1600/1200/900/700 rpm
Water pressure 0.05-0.8 MPa
This appliance complies with the following EC directives:
- 73/23/EEC of 19.2.1973 “Low voltage directive”, including directive
93 / 68 / EEC
- 89/336/EEC of 3.5.1989 “Electromagnetic Compatibility Directive”.
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							Service &Spare Parts
If after carrying out the necessary checks there is still a fault with your
appliance please contact your local AEG Service Force Centre.
In guarantee customers should ensure that the suggested checks in
the “Troubleshooting” section have been made as the engineer will
make a charge if the fault is not a mechanical or electrical break-
down.
Please note that proof of purchase is required for in-guarantee service calls.
Service &Spare Parts
If you require a service engineer or wish to purchase spare parts, con-
tact your local AEG Service Force Centre, by telephoning:
08705 929 929
For the address of your local Service Force Centre and further 
information about Service Force, please visit the website at 
www.serviceforce.co.uk.
For Customer Service in The Republic of Ireland please contact us at the
address below: 
AEG
Electrolux Group (Ire) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Tel: + 353 (0) 1 4090754
email: [email protected]
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							Help us to help you
Please determine your type of enquiry before telephoning. When you
contact us we need to know:
1. Your name, address and post code.
2. Your telephone number.
3. Clear and concise details of the fault.
- What is the fault?
- When does the fault occur?
- Does the multi-display issue an error-message (Eand a number)?
4. The model, production number and production identification number.
5. Date of purchase.
This information can be found on the rating plate, so you have these
numbers to hand we recommed you write them below.
Prod. No.  . . . . . . . . . . . . . . . . . . . . . .
Ser.-No.   . . . . . . . . . . . . . . . . . . . . . . .
Customer care
For general enquiries regarding your AEG appliance, or further infor-
mation on AEG products please contact our Customer Care Depart-
ment at the address below or visit our website at 
www.aeg.co.uk.
Customer Care Department
AEG Domestic Appliances
55-77 High Street
Slough
Berkshire SL1 1DZ
Tel: 08705 350350*
* Calls to this number may be recorded for training purposes.
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							46
Standard Guarantee Conditions
We, AEG, undertake that if within 12 months of the date of the pur-
chase this AEG appliance or any part thereof is proved to be defective
by reason only of faulty workmanship or materials, we will, at our dis-
cretion repair or replace the same FREE OF CHARGE for labour, materi-
als or carriage on condition that:
 The appliance has been correctly installed and used only on the elec-
tricity or gas supply stated on the rating plate.
 The appliance has been used for normal domestic purposes only, and
in accordance with the manufacturers operating and maintenance
instructions.
 The appliance has not been serviced, maintained, repaired, taken
apart or tampered with by any person not authorised by us.
 All service work under this guarantee must be undertaken by a Ser-
vice Force Centre. Any appliance or defective part replaced shall
become the Companys property.
 This guarantee is in addition to your statutory and other legal rights.
 Home visits are made between 8.30am and 5.30pm Monday to Fri-
day. Visits may be available outside these hours in which case a 
premiumwill be charged.
Exclusions
This guarantee does not cover:
 Damage or calls resulting from transportation, improper use or
neglect, the replacement of any light bulbs or removable parts of
glass or plastic.
 Costs incurred for calls to put right an appliance which is improperly
installed or calls to appliances outside the United Kingdom.
 Appliances found to be in use within a commercial environment, plus
those which are subject to rental agreements.
 Products of AEG manufacture which are not marketed by AEG.
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							47
European Guarantee
If you should move to another country within Europe then your guar-
antee moves with you to your new home subject to the following qual-
ifications:
 The guarantee starts from the date you first purchased your product.
 The guarantee is for the same period and to the same extent for
labour and parts as exists in the new country of use for this brand or
range of products.
 This guarantee relates to you and cannot be transferred to another
user.
 Your new home is within the European Community (EC) or European
Free Trade Area.
 The product is installed and used in accordance with our instructions
and is only used domestically, i.e. a normal household.
 The product is installed taking into account regulations in your new
country.
Before you move please contact your nearest Customer Care centre,
listed below, to give them details of your new home. They will then
ensure that the local Service Organisation is aware of your move and
able to look after you and your appliances.
France Senlis +33 (0)3 44 62 29 29
Germany Nürnberg +49 (0)800 234 7378
Italy Pordenone +39 (0)800 11 75 11
Sweden Stockholm +46 (0)8 672 53 60
UK Slough +44 (0)1753 219899
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							Instructions for installation and electrical connection
Safety instructions for the installer
 This appliance is heavy, care should be taken when moving it.
 When unpacking the appliance, check that it is not damaged. If in
doubt, do not use it and contact the retailer.
 All internal packing must be removed before using the appliance.
Serious damage may be caused to the machine or adjacent furniture
if the protective transit devices are not completely removed. Refer to
the relevant paragraph.
 Any electrical work required to install this appliance must be carried
out by a qualified electrician or competent person.
 Any plumbing work required to install this appliance must be carried
out by a qualified plumber or competent person.
 After having installed the machine, check that it is not standing on
its electrical supply cable.
 If the appliance is placed on a carpeted floor, ensure that air can cir-
culate freely between the adjustable feet and the floor.
 The installation should comply with local water authority and build-
ing regulations requirements.
 Should the appliance power supply cable need to be replaced, this
should be carried out by our Service Force Centre.
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							Dimensions of the appliance
Front view and side view
Rear view
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Installation
Unpacking
All transit bolts and packing must be removed before using the appliance.
Using a spanner,
unscrew and remove
the 2 rear bottom
screws. Slide out the
2 plastic pins. Lay
the machine on its
back, taking care not
to squash the hoses.
This can be avoided
by placing one of
the corner packing pieces between the
machine and the floor.
Remove the polystyrene block from the
bottom of the machine and release the
two plastic bags.
Carefully slide out the left-hand bag
removing it towards the right and then
downwards.
Slide out the right-hand bag removing it towards the left and then
upwards.
The bottom cover
plate, which can
be found inside
the machine with
the instruction
book, will now
need to be fitted.
Hook the bottom
of the plate A,
into position first. Then push the other end of the plate into position.
Important! 
You can find more detailed instructions regarding the bottom cover assemblig
in its relative bag.


















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