ADT Security Services Vista 20SE User Manual
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N7527V2 6/97 S S e e c c u u r r i i t t y y S S y y s s t t e e m m Users Manual VISTA-20 SE /VISTA-20HW SE ¨
– 3 – TABLE OF CONTENTS SYSTEM OVERVIEW................................ .................... 4 General................................ ................................ ...... 4 A Partitioned System................................ ................ 4 Zones................................ ................................ ........ 4 Burglary Protection ................................ ................. 5 Security Codes................................ ......................... 5 Fire Protection................................ .......................... 6 Alarms................................ ................................ ....... 6 Memory of Alarm................................ ...................... 6 Phone Access & Voice Response........................... 6 ENTRY/EXIT DELAYS................................ .................. 7 General Information................................ .................. 7 Exit Alarms................................ ................................ 8 COMMON ZONE OPERATION..................................... 8 ABOUT THE KEYPADS................................ ................ 9 FUNCTIONS OF THE KEYPADS................................ 12 CHECKING FOR OPEN ZONES................................ . 14 ARMING PERIMETER ONLY (STAY)......................... 15 ARMING PERIMETER ONLY (INSTANT)................... 16 ARMING ALL PROTECTION (AWAY)........................ 17 ARMING ALL PROTECTION (MAXIMUM)................. 18 DISARMING AND SILENCING ALARMS................... 19 Memory of Alarm................................ .................... 20 BYPASSING PROTECTION ZONES.......................... 21 Quick Bypass................................ ......................... 22 Displaying Bypassed Zones................................ .. 22CHIME MODE................................ .............................. 23 PANIC KEYS................................ ............................... 24 USING DEVICE COMMANDS..................................... 25 PAGING FEATURE................................ ..................... 26 SECURITY CODES................................ ..................... 27 General................................ ................................ .... 27 Babysitter Code................................ ...................... 27 Duress Code................................ ........................... 27 Quick Arming................................ .......................... 27 To Add or Change A User................................ ...... 28 To Delete A User................................ ..................... 28 TESTING THE SYSTEM................................ .............. 29 TROUBLE CONDITIONS................................ ............ 31 FIRE ALARM SYSTEM................................ ............... 33 NFPA RECOMMENDATIONS..................................... 34 EMERGENCY EVACUATION................................ ...... 35 MAINTAINING YOUR SYSTEM................................ .. 36 QUICK GUIDE TO SYSTEM FUNCTIONS.................. 38 SUMMARY OF AUDIBLE NOTIFICATION................. 40 GLOSSARY................................ ................................ . 41 INSURANCE CREDIT REQUEST FORM.................... 47 INDEX................................ ................................ .......... 50
– 4 – SYSTEM OVERVIEW General Congratulations on your ownership of an Ademco Partitioned Security System. Youve made a wise decision in choosing it, for it represents the latest in security protection technology today. Ademco is the worlds largest manufacturer of security systems and millions of premises are protected by Ademco systems. This system offers you three forms of protection: burglary, fire and emergency. Your system consists of at least one keypad which provides control of system operation, and includes various sensors which provide perimeter and interior burglary protection, plus smoke or combustion detectors designed to provide early warning in case of fire. The system uses microcomputer technology to monitor all protection zones and system status, display appropriate information on the keypad(s) used with the system, and initiate appropriate alarms. Your system may also have been programmed to automatically send alarm or status messages over the phone lines to a central alarm monitoring station. A Partitioned SystemSimply stated, a partitioned system is a single physical alarm system that provides independent areas of protection intended for use by independent users. For the most part, you need not know about other users and their structure in the system, but from time to time, you may see display messages which indicate the system is in use by another user. Do not be concerned, this is normal. A partitioned system may also have a common zone area, which is an area shared by users of both partitions. Refer to the COMMON ZONE OPERATION section for details on using this feature. ZonesYour systems sensing devices have been assigned to various zones. For example, the sensing device on your Entry/Exit door may have been assigned to zone 01, sensing devices on windows in the master bedroom to zone 02, and so on. These numbers will appear on the display, along with a description for that zone (if programmed), when an alarm or trouble condition occurs.
– 5 – SYSTEM OVERVIEW Burglary ProtectionYour system provides four modes of burglary protection: STAY , AWAY , INSTANT and MAXIMUM, and allows you to BYPASS selected zones while leaving the rest of the system armed . You must turn on or arm the burglary protection portion of your system before it will sense burglary alarms. The system also provides a CHIME mode, for alerting users to the opening of protected doors and windows while the system is disarmed. Refer to the other sections of this manual for procedures for using these features. The following table lists the four different arming modes and the results of each. Arming Features For Each Arming Mode ModeExit Delay Entry Delay Perimeter Armed Interior ArmedAWAY Yes Yes Yes YesSTAY Yes Yes Yes NoINSTANT Yes No Yes NoMAXIMUM Yes No Yes Yes Security Codes At the time of installation, you were assigned a personal four-digit security code, known only to you. You must enter the security code when arming and disarming the system, and when performing other system functions. As an additional safety feature, other users who do not have a need to know your code can be assigned different security codes. Refer to the SECURITY CODES section for procedures on adding security codes to the system. Fire Protection The fire protection portion of your security system (if used) is always active and will sound an alarm if a fire condition is detected. Refer to the FIRE ALARM SYSTEM section for important information concerning fire protection, smoke detectors and planning emergency exit routes from the premises.
– 6 – SYSTEM OVERVIEW Alarms When an alarm occurs, both the keypad and external sounders will sound, and the keypad will display the zone(s) causing the alarm. If your system is connected to a central monitoring station, an alarm message will also be sent. To stop the alarm sounding, simply disarm the system. Memory of Alarm When an alarm condition occurs, the keypad displays the number(s) of the zone(s) that caused the problem, and displays the type of alarm (ex. FIRE, ALARM). It remains displayed until it is cleared by disarming the system (see DISARMING THE SYSTEM section). Phone Access & Voice Response CapabilityYour system may include a voice module that will permit you to access the system via a Touch-tone phone, either on-premises or by call-in when away. The phone access feature will enable you to do the following: •Receive synthesized voice messages over the telephone regarding the status of the security system.•Arm and disarm the system and perform most function commands via the telephone, with voice confirmation provided after each command entry. Complete information regarding the use of this feature is provided in a separate manual entitled PHONE ACCESS USERS GUIDE, which accompanies the voice module. Paging Feature If the paging feature has been programmed for your system, your pager will respond to certain conditions as they occur in your system. Your pager will display code numbers indicating the type of condition that has occurred. Refer to the PAGING FEATURE section later in this manual for detailed information.
– 7 – ENTRY/EXIT DELAYS General InformationYour system has preset time delays, known as exit delay and entry delay. Whenever you arm your system, exit delay gives you time to leave through the designated exit door without setting off an alarm. Exit delay begins immediately after entering any arming command, and applies to all modes of arming protection. If programmed, a slow beeping will sound throughout the exit delay period. Entry Delays give you time to disarm the system when you re-enter through the designated entrance door. But you must disarm the system before the entry delay period ends, or an alarm will occur. The keypad beeps during the entry delay period, reminding you to disarm the system. There are two entry delays (if programmed). The first is for your primary entrance and the second can be used for a secondary entrance, where a longer delay is required to walk to the keypad to disarm the system. You can also arm the system with no entry delay at all by using either INSTANT or MAXIMUM arming modes. These modes provide greater security while on the premises or while away for extended periods of time. See your installer for your delay times. Partition 1Exit Delay: seconds Entry Delay 1: seconds Entry Delay 2: seconds Partition 2Exit Delay: seconds Entry Delay 1: seconds Entry Delay 2: seconds
– 8 – ENTRY/EXIT DELAYS Exit Alarms To minimize false alarmssent to the alarmmonitoring company,your system may havebeen pro grammed forthis feature. Ask yourinstaller if Exit Alarm isactive for your system. Exit Alarm Active Whenever you arm the system, the exit delay begins. If an entry/exit door or interior zone is faulted when the exit delay ends (e.g., exit door left open), the system sounds an alarm and starts the entry delay timer. If you disarm the system before the entry delay ends, the alarm sound stops and the message CANCELLED ALARM or CA is displayed on the keypad, along with a zone number indicating the faulted zone. No message is sent to the alarm monitoring company. To clear the exit alarm condition, the open zone must be made intact; to clear the display, enter your code plus OFF. If you do not disarm the system before the entry delay ends, and an entry/exit door or interior zone is still open, the alarm sound continues and an exit alarm message is sent to the alarm monitoring company. The message EXIT ALARM or EA is displayed on the keypad, along with a zone number indicating the faulted zone. To stop the alarm, the system must be disarmed (your code plus OFF); to clear the display, enter your code plus OFF a second time. An “exit alarm” also results if an entry/exit door or interior zone is faulted within two minutes after the end of the exit delay. COMMON ZONE OPERATION Ask your installer if a commonzone was assigned. Your system may have been set up to use a common zone, which is an area shared by users of both partitions, such as a foyer or lobby. If so, please note the following: • The common zone will sound and report alarms only when both partitions are armed. If only one partition is armed, the system ignores faults on the common zone. • Either partition may arm its system if the common zone is faulted, but once armed, the other partition will not be able to arm unless the common zone is first bypassed or the fault is corrected. • Faults on the common zone are displayed on keypads in both partitions. • Either partition can clear and restore the common zone after an alarm.
– 9 – ABOUT THE KEYPADS General IMPORTANT: If the key -pad beeps rapidly uponentering the premises, itindicates that an alarmhas occurred duringyour ab sence and anintruder may still be onthe premises. LEAVEIMMEDIATELY andCONTACT THE POLICEfrom a nearby safelocation. Your keypads allow you to control all system functions. The keypads feature a telephone style (digital) keypad and a Liquid Crystal Display (LCD) which shows the nature and location of all occurrences. The keypads also feature a built-in sounder which will sound during alarms and troubles. The keypads also beep during certain system functions, such as during entry/exit delay times, in CHIME mode, and when depressing any of the keys (to acknowledge the key press). There are two basic types of keypads – a Fixed-Word keypad and an Alpha key- pad (both described below). These keypads are available in two styles, shown as style A and style B, either of which may have been used in your system. Although different in appearance, both styles are functionally the same. Style B keypads have a flip-down cover which can be removed, if desired. 2-Line Alpha Keypad 2-line Alpha keypads feature a 2-line, 32-character alphanumeric LCD which can display system messages in friendly English. These keypads can also be programmed with custom zone descriptors. The screen displays depicted in this manual are those that typically appear on a 2-line Alpha keypad. 1-Line Alpha Keypad1-line Alpha keypads feature a 16-character alphanumeric LCD which can display system messages in friendly English. Messages are the same as those for 2-line Alpha keypads, but are displayed one line at a time. To view the second line of the message, simply press the # key. To return to the first line, press the # again, or wait 3 seconds. After pressing the # key, wait at least 3 seconds before entering a command. Fixed-Word Keypad Fixed-Word keypads are functionally identical to Alpha keypads, but the LCD display uses pre-designated words to identify the nature and location of occurrences.
– 10 – ABOUT THE KEYPADS READY ARMED PANIC OFF AWAY STAYMAX TEST BYPASSINSTANT CODE CHIMEREADY1 2 36 5 4 89 70 * # ARMEDREADY PANIC OFF AWAY STAYMAX TEST BYPASSINSTANT CODE CHIMEREADY1 2 36 5 4 89 70 * # ALARM CHECK FIREAWAY STAY INSTANT BYPASSNO AC CHIME BAT NOT READY ARMED READY ABC 00ALARM FIRE AWAYBYPASSSTAYCHECK INSTANTNO AC NOT READY CHIME BAT OFF AWAY STAY MAX TEST BYPASS INSTANT CODE CHIME READY PANIC12 3 456* 9 8 7 # 0 6139 ALPHA KEYPAD 6127/6128 6137FIXED-WORD KEYPADS