ADT Security Services Simon 3 User Guide
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10 Step by Step Programming Instruc- tions Use the following instructions to access the programming buttons and programming decals. 1.Open the Control Panel Cover by pressing the plastic latch on the top of the Control Panel. When you open the cover you will immediately be prompted by the Con- trol Panel voice to use the red num- bered keys to enter your ID. 2.Enter Your Access Code. The Master access code is 1-2-3-4 when the panel is shipped. You should change it to a code known only by you. 3. The system voice will prompt you to begin with the START MENU. The START MENU is located on the left side of the upper decal. The START MENU includes the following buttons: Add Delete Cancel Te s t Clock Set Press the appropriate button. 4. After pressing a button on the START MENU the system voice will prompt you to then use the MAIN MENU.The MAIN MENU includes the following buttons: Option # Sensor/Remote Access Code Light Control Press the appropriate button. Depending on the button you pressed, the system will prompt you to continue by pressing other buttons on the panel. How to Change an Access Code 1.Open the cover of the Control Panel. 2. The panel voice prompts you to Use red numbered keys to enter 4-digit ID. Enter your master access code using the red numbered keys. 3. The panel voice prompts you to Please select from START MENU. Press the Add button on the START MENU. 4. The panel voice prompts you to Select from MAIN MENU. Press the Access Code button on the MAIN MENU. 5. The panel voice responds with Master Code, press again for next access code or DONE to select or CANCEL to quit. Press the access code button again to hear the next access code. When you hear the access code you wish to change press the DONE Button . 6.Enter 4 new numbers using the red numbered keys. 7.Close the Control Panel cover.
11 System Tests & Trouble Messages Automatic Control Panel Testing-- What the System Tests for You Your security system is able to automatically test itself for: • Power failures • Low batteries • Non-working sensors • Communication troubles with the Central Monitoring Sta- tion Trouble Messages Trouble Beeps When your security system detects one of the problems above, interior sirens sound trouble beeps rapidly six times, and then again every minute, until the trouble condition is cor- rected. If you do a status check by pressing the SYSTEM STATUS button or change the system from being armed to disarmed or disarmed to armed, the beeps will stop. If the problem is not corrected, beeps start again 4 hours later. AC Power Failure This condition occurs if your security system has been acci- dentally unplugged or if there has been an AC power outage. The backup battery will take over. If AC power is not restored within 15 seconds, the Control Panel will go dark and alert you with trouble beeps. If you press any button, the display will light and pressing SYSTEM STATUS will confirm the AC power failure. If AC power is not restored within 15 minutes, the system will call the central monitoring station (if pro- grammed by installer). System Battery Failure This condition occurs if the emergency backup battery has been drained and must be replaced. Trouble beeps will start and the SYSTEM STATUS button will light. Press the SYS- TEM STATUS button to hear the trouble message. If your AC power is not working, your security system will shut down once the battery is drained. The Control Panel battery should be replaced once a year. Call your security system dealer for replacement service. Sensor Failure This condition occurs if a sensor is not communicating with the Control Panel. Trouble beeps will start and the SYSTEM STATUS button will light. Press the SYSTEM STATUS button to hear which sensor(s) have trouble. Perform sensor tests. It may be necessary for you to call your security system dealer if the problem continues. Sensor Low Battery This condition occurs if a system sensor has a low battery. The sensor may still be communicating with the Control Panel. Trouble beeps will start and the SYSTEM STATUS button will light. Press the SYSTEM STATUS button to hear which sensor(s) have trouble. It may be necessary for you to call your security system dealer to resolve this problem. Some sensor batteries can be replaced by the homeowner. Fail-To-Communicate This condition occurs if your security system cannot commu- nicate to the central monitoring station. Your system will try to report to the central monitoring station 3 times before it tells you there is a Fail-To-Communicate problem. Trouble beeps will start and the SYSTEM STATUS button will light. Press the SYSTEM STATUS button to hear the trouble message. It will then try 5 more times to communicate. It may be neces- sary for you to call your security system dealer if the problem continues. Sensor Open This condition occurs if a door or window is open; or a system sensor has been disturbed or tampered and not reset prop- erly. For example, a Motion Sensor may be off the wall or a Door/Window Sensor cover may have been removed from the sensor. Your system will indicate this condition to you by causing the SYSTEM STATUS button to light. When you press this button, the system responds with Sensor # Name open . Correct the problem by reseatting the sensor. If this condition continues call your security system dealer. Silencing Trouble Beeps Pressing the SYSTEM STATUS button or chang- ing from armed to disarmed or disarmed to armed while the system has a trouble condition stops the trouble beeps. Trouble beeps begin again 4 hours later, in some cases, unless the trouble condition is corrected. Clearing System Status If a trouble condition is corrected, press the SYS- TEM STATUS button then disarm the system to clear system status. If the trouble condition was a low CPU battery, perform a sensor test. The SYSTEM STATUS button should turn off if all trouble condi- tions have been corrected.
12 Manual Tests--What You Need to Test As an added safeguard, there are system tests you should do yourself on a regular basis. The Control Panel cover in the lower left corner reminds you to TEST WEEKLY. Sensors You can test sensors one at a time to make sure they are sending strong signals to the Control Panel (see next page). Communication You can also test the communication between your system and the Central Monitoring Station (see next page). Testing Sensors You should test the security system at least once each week. To perform the sensor test: 1. Open the Control Panel Cover. 2. Enter your access code 3. Press the TEST button once 4. Press the DONE button The panel will voice prompt you with a list of your pro- grammed sensors that you need to test. The panel will start with sensor 1 and say Test sensor 1, sensor name. When you trip a sensor and it communicates successfully it will be removed from the list. You may trip the sensors in any order. After all sensors have been successfully tested, the Control Panel will say Sensor test complete, press DONE. Press DONE. The Control Panel will say Sensor test ok. If any of the sensors did not test successfully and you want to terminate the test, press DONE. The Control Panel will say Sensor test canceled or failure. If a sensor test fails, call your security dealer. Use the following table to trip sensors. Testing Communication Test communication with your central monitoring station at least once per week to make sure you have the proper tele- phone connection between your system and the central mon- itoring station. To perform a phone test: 1. Open the Control Panel cover. 2. Enter your access code 3. Press the TEST button twice. 4. Press the DONE button. The Control Panel will say Phone test is on twice. If the test is successful the Control Panel will say Phone test ok within 2 minutes. If the test is unsuccessful, the SYSTEM STATUS button will light and the Control Panel will say Phone commu- nication failure within 10 minutes. If a phone test fails, call your security system dealer. NOTE: If your system is not connected to a central moni- toring station, you won’t be able to perform the phone test. . Sensor Tripping Instructions SensorDo This Door/Window Open the secured door or win- dow Freeze Apply ice to the sensor. Do not allow the sensor to get wet. Glass Guard Tap the glass 3 or 4 inches from the sensor Motion Sensor Avoid the Motion Sensor’s view for 5 minutes, then enter its view Rate-of-Rise Heat DetectorRub your hands together until warm, then place one hand on the detector for 30 seconds Shock Tap the glass twice, away from the sensor. Wait at least 30 sec- onds before testing again Smoke Press and hold the test button until the system sounds trans- mission beeps Panic Buttons Press and hold the appropriate panic button(s) for 3 seconds KeyChain Touch- padPress and hold LOCK and UNLOCK simultaneously for 3 seconds Remote Handheld To u c h p a dPress and hold the 2 EMER- GENCY buttons simultaneously for 3 seconds Sensor Tripping Instructions SensorDo This
13 Your Emergency Evacuation Floor Plan Planning for Emergencies This section describes what you can do to plan ahead for an emergency: • Emergency Planning • Your Floor Plan Emergency Planning Since an emergency is always unexpected, you should develop plans to help prepare for a variety of emergency situ- ations. Periodically discuss and rehearse emergency plans to include the following: • Understand how to use your security system • Know the normal state of doors and windows; open, closed, or locked. • Escape fast! (Do not stop to pack.) • Use a different escape route if closed doors feel hot to the touch. • Crawl and hold your breath as much as possible to help reduce smoke inhalation during your escape. • Meet at a designated outdoor location. • Emphasize that no one should return to the premises if there is a fire. • Notify the fire department from a neighbor’s phone. • Emphasize that no one should enter the premises if they hear sirens in the house. • If you arrive at the premises and hear sirens, do not enter. Call for emergency assistance from a neighbor ’s phone. Your Floor Plan Use the following guidelines when drawing your floor plan: • Show all building levels. • Show exits from each room (two exits per room are rec- ommended). • Show the location of all security system components. • Show the location of any fire extinguishers.
14 Alarm System Limitations Not even the most advanced alarm system can guarantee protection against burglary, fire, or environmental problems. All alarm systems are subject to possible compromise or failure-to-warn for a variety of reasons. • If sirens are not placed within hearing range of persons sleeping or in remote parts of the premises, or if they are placed behind doors or other obstacles. • If intruders gain access through unprotected points of entry or areas where sensors have been. • If intruders have the technical means of bypassing, jamming, or disconnecting all or part of the system. • If power to sensors is inadequate or disconnected. • If freeze or any environmental sensors are not located in areas where the appropriate condition can be detected. • If smoke does not reach a Smoke Sensor. For example, Smoke Sensors cannot detect smoke in chimneys, walls, roofs, or smoke blocked by a closed door. Sensors may not detect smoke in other levels of the building. Sensors may not warn in time when fires are caused by smoking in bed, explosions, improper storage of flammables, overloaded electrical circuits, or other hazardous conditions. • If telephone lines are out of service. Telephone lines are also vulnerable to compromise by any of several means. Inadequate maintenance is the most common cause of alarm failure. Therefore, test your system at least once per week to be sure sensors, sirens, and phone communications are all working correctly. Although having an alarm system may make you eligible for reduced insurance premiums, the system is no substitute for insur- ance. WARNING: Security system devices cannot compensate you for the loss of life or property. Service If you have any questions about your security system or if you ever need service, please contact your security consultant. Company Name _____________________ Phone Number _____________________ Address _____________________ _____________________
15466-1302 Rev. C Quick Reference Table FUNCTION PRESS CONTROL PANEL REMOTE HANDHELD TOUCHPAD KEYCHAIN TOUCHPAD To arm the system -- Doors & Windows ARM Doors & Windows ARM Doors & Windows To arm the system -- Motion Sensors ARM Motion Sensors ARM Motion Sensors To arm the system -- Doors/Windows & Motion Sensors ARM Doors & Windows ARM Motion Sensors ARM Doors & Windows ARM Motion Sensors Press Twice To activate No Entry Delay ARM Doors & WindowsPress Twice ARM Doors & WindowsPress Twice Press Twice If Programmed To activate the Latchkey feature ARM Motion SensorsPress Twice ARM Motion Sensors Press Twice Press 3 Times To disarm the system Doors/Windows & Motion Sensors DISARM + Access Code DISARM + Access Code To send an alarm to the Central Monitoring Station EMERGENCYPress & hold for 3 sec- onds Press both EMERGENCY buttons. Press & hold for 3 seconds. Press & hold for 3 seconds To check the system status SYSTEM STATUS SYSTEM STATUS To set doors to Chime CHIME Doors To set Special Motion Chime CHIME Special Motion To set lights to time activated LIGHTS Time Activated To set lights to sensor activated LIGHTS Sensor Activated To open a garage door or turn on special lights