ADT Security Services PremisePro User Manual

							7
Disarming (Turning Off /Unsetting)
Enter your access code to disarm anytime the system is armed (i.e. Armed ( ) indicator is on).  The keypad will
beep if you walk through the entry door.  Enter your code within _____ seconds to avoid an alarm condition
(please check with your installer to have this time programmed).
Disarming Error
If your code is invalid, the system will not disarm and a 2-second error tone will sound. If this happens, press 
and try again. 
Stay Arming (Partially Turning On / Part Setting)
Stay arming will bypass the interior protection (i.e. motion sensors) and arm the perimeter of the system (i.e.
doors and windows). Close all sensors (i.e. stop motion and close doors). The Ready ( ) indicator should be on.
Ask your alarm company if this function is available on your system.
Press and hold the Stay key for 2 seconds and/or enter your Access Code and do not leave the premises (if your
installer has programmed this button).  During the setting state (exit delay active), the Armed ( ) and Ready ( )
indicators will turn on, and the keypad will sound one beep every three seconds. 
When the exit delay is completed, the alarm system is armed/set and this is indicated on the keypad as follows:
the Ready ( ) indicator will turn off, the Armed ( ) indicator will remain on and the keypad will stop sounding.
The Armed ( ) indicator and Bypass or System indicator will turn on. The system will automatically bypass certain
interior sensors (i.e. motion sensors).
NOTE: For SIA FAR listed panels, the Stay Arming Exit Delay will be twice as long as the Away Arming Exit Delay.
Night Arming
To fully arm the system when it has been armed in Stay Mode, press [][1] at any keypad.  All interior zones will
now be armed except for devices programmed as Night Zones. 
Night zones are only armed in Away mode, this permits limited movement within the premises when the system is
fully armed. Ensure that your installer has provided you with a list identifying zones programmed as night zones.
When the interior zones have been activated (i.e., (*)(1) you must enter your access code to disarm the system to
gain access to interior areas that have not been programmed as night zones.
Silent Exit Delay
If the system is armed using the STAY button (Programmable Function Key) or using the No Entry Arming
method ( [access code]), the audible progress annunciation (keypad buzzer) will be silenced and the exit
time will be doubled for that exit period only.
Remote Arming and Disarming
The system can be armed and/or disarmed using the remote control device (wireless key) model DSC WS4939.
When arming the system by using the Arm button on the wireless key, the system will acknowledge the command
by sounding a single bell squawk and when disarming using the Disarm button on the wireless key the system will
acknowledge the command by sounding two bell squawks that can be heard from the exterior of the premises.
Emergency Keys
Press the   (F),  (A) or   (P) key for 2 seconds to generate a Fire, Auxiliary or Panic alarm. The keypad sounder
will beep indicating that the alarm input has been accepted and transmission to the central station is underway.
Ask your alarm company if the emergency keys are available on your system.
NOTE: The Fire keys can be disabled by the installer.  
						

							8
When Alarm Sounds
The system can generate 2 different alarm sounds:
Continuous Siren = Intrusion (Burglary Alarm)
Temporal / Pulsed Siren = Fire Alarm
Intrusion (Burglar) Alarm Continuous Siren
 If you are unsure of the source of the alarm approach with caution ! If the alarm was accidental,
enter your Access Code to silence the alarm. Call your central station to avoid a dispatch.
Fire Alarm Pulsed Siren
Follow your emergency evacuation plan immediately! 
If the fire alarm was accidental (i.e. burned toast, bathroom steam, etc.), enter your Access Code to silence the
alarm. Call your central station to avoid a dispatch. Ask your alarm company if your system has been equipped
with fire detection.
To reset the detectors, see the Sensor Reset section.
Time & Date Programming
Press  , plus your Master Access Code or press the time programming function key (programmed by your
installer). 
Press   to select Time and Date. 
When using the PK5500/LCD5500, use the  scroll keys to find the menu option and press  to select.
Enter the time in 24-hr format (HH:MM), followed by the date (MM:DD:YY). Press   to exit programming.
NOTE: If you have an LCD keypad, your installer may have programmed your system to display the time and date 
while the keypad is idle. If this is the case, you can press the  key to clear the date and time display.
Bypassing Zones
Use the zone bypassing feature when you need access to a protected area while the system is armed, or when a
zone is temporarily out of service, but you need to arm the system. Bypassed zones will not be able to sound an
alarm. Bypassing zones reduces the level of security. If you are bypassing a zone because it is not working, call a
service technician immediately so that the problem can be resolved and your system returned to proper working
order. Ensure that no zones are unintentionally bypassed when arming your system.
Zones cannot be bypassed once the system is armed. Bypassed zones are automatically cancelled each time the
system is disarmed and must be bypassed again, if required, before the next arming.
NOTE: For security reasons, your installer has programmed the system to prevent you from bypassing certain zones 
(e.g., smoke detectors).
Bypassing Zones with a PK5500/LCD5500 keypad
Start with disarming the system. 
1. Press   to enter the function menu. The keypad will display “Press 
 for < > Zone Bypass”.
2. Press   or  , then your [access code] (if required). The keypad will display “Zone Search < >  Zone Name”.
3. Enter the two-digit number of the zone(s) to be bypassed (01-64). 
You can also use the   keys to find the zone to be bypassed, and then press   to select the zone. 
The keypad will display “Zone Search < > “Zone Name?”. “B” will appear on the display to show that the zone is
bypassed.  If a zone is open (e.g., door with door contact is open), the keypad will display “Zone Search < >
“Zone Name” O”. If you bypass the open zone, a “B” will replace the “O”. 
						

							9
4. To unbypass a zone, enter the two-digit number of the zone(s) to be bypassed (01-64).  You can also use the  
 keys to find the zone, and then press   to select the zone.  The “B” will disappear from the dis-
play to show that the zone is no longer bypassed.
5. To exit bypassing mode and return to the Ready state, press  . 
Bypassing Zones with a PK5501/LCD5501Z keypad
Start with disarming the system
1. Press   , then your [access code] (if required).
2. Enter the two-digit number of the zone(s) to be bypassed (01-64). 
3. To unbypass a zone, enter the two-digit number of the zone (01-64). 
4. To exit bypassing mode and return to the Ready state, press  .
Activating All Bypassed Zones
To activate all bypassed zones:
1. Press   , then your [access code] (if necessary).
2. Press . 
3. To exit bypassing mode and return to the Ready state, press  .
Recalling Bypassed Zones
To recall the last set of bypassed zones:
1. Press   , then your [access code] (if necessary).
2. Press . 
3. To exit bypassing mode and return to the Ready state, press  .
Bypass Groups
A Bypass Group is a selection of zones programmed into the system. If you bypass a group of zones on a regular
basis, you can program them into the Bypass Group, so that you do not have to bypass each zone individually
every time. One Bypass Group can be programmed on each partition.
To program a Bypass Group:
1. Press  , then your [access code] (if necessary). 
2. Enter the two-digit numbers (01-64) of the zones to be included in the Bypass Group. On PK5500/LCD5500 
keypads, you can also use the   keys to find the zone to be included in the bypass group, and then 
press   to select the zone. 
3. To save the selected zone into the group, press  . 
4. To exit bypassing mode and return to the Ready state, press  .
To select a Bypass Group when arming the system:
1. Press  , then your [access code] (if necessary).
2. Press  . The next time the system is armed, the zones in this group will be bypassed.
3. To exit bypassing mode and return to the Ready state, press  . 
NOTE: Bypass Groups are only recalled if the system is armed/disarmed after programming the bypass group.
NOTE: This feature is not to be used in UL Listed installations. 
						

							10
Trouble Conditions
When a trouble condition is detected, the Trouble ( ) or System indicator will turn on, and the keypad will beep
every 10 seconds. Press the   key to silence the beeps. Press   to view the trouble condition. The Trouble
( ) or System indicator will flash. The corresponding trouble will be represented by numbers 1-8.
 
Trouble Menu Acknowledgement
If the Arming Inhibit for All Troubles features is enabled, Trouble Menu Acknowledgement may be used. To use
this feature while in the Trouble Menu ( ), press   to acknowledge and override the existing troubles, so
the system can be armed. An override event will also be generated and logged, thus identifying the user. To over-
ride open zones, use the Zone Bypass feature ( ). 
Alarm Memory
When an alarm occurs, the Memory or System indicator (and Fire indicator, if applicable) will turn on. 
To view which sensor(s) generated the alarm, press . The Memory or System indicator and corresponding
sensor number will flash (i.e. sensor 3).
For the PK5500/LCD5500 keypad use the  scroll keys to view the sensors in alarm memory.
Press   to exit. To clear the memory, arm and disarm the system.
If an alarm sounded while armed, the keypad will automatically go to alarm memory when you disarm the sys-
tem. In this instance, you should approach with caution, as the intruder may still be within the building/premises.
Door Chime (Entry/Exit Beeps)
To turn the door chime function on or off, press and hold the Chime key for 2 seconds or press  . 
Access Code Programming
In addition to the Master Access Code, you can program up to 32 additional User Access codes. Press  , plus
your Master Access Code. The Program or System indicator will begin to flash, and the Armed ( ) indicator will
turn on.
Enter the 2-digit number to be programmed (i.e. 06 for user access code 6; enter 40 for the Master Access Code).  
When using the PK5500/LCD5500, use the  keys to find the specific code and press  to select.  Enter the
new 4-digit access code, or press  to erase it. When programming is complete, enter another 2-digit code to
program or press   to exit. 
LED/
DIGITTrouble Condition Comments Action
1Service Required 
(Press [1] for more infor-
mation)(1) Low Battery (2) Bell Circuit (3) System Trouble (4) System Tamper 
(5) Module Supervision (6) RF Jam Detected (7) PC5204 Low Battery 
(8) PC5204 AC FailureCall for service
2
Loss of AC PowerIf the building and/or neighbourhood has lost electrical power, the 
system will continue to operate on battery for several hours.Call for service
3Telephone Line Fault The system has detected that the telephone line is cut. Call for service
4 
Failure to CommunicateThe system attempted to communicate with the monitoring station, 
but failed. This may be due to Trouble 3.Call for service
5 
Sensor (or Zone) FaultThe system is experiencing difficulties with one or more sensors on 
the system.Call for service
6
Sensor (or Zone) TamperThe system has detected a tamper condition with one or more sen-
sors on the system.Call for service
7 Sensor (or Zone) Low 
BatteryIf the system has been equipped with wireless sensors, one or more 
has reported a low battery condition.Call for service
8 
Loss of Time & DateIf complete power was lost (AC and Battery), the time and date will 
need to be re-programmed.Re-program Time 
& Date (page 8) 
						

							11
For systems using multiple partitions/areas, access codes can be assigned to specific or multiple partitions/areas.
Please contact your alarm company for details.
The minimum number of variations of access codes (key) is 27027 when 37, 6-digit user codes are used. For SIA
Installations, duplicate or duress codes derived from user codes +/- 1 digit are not allowed. 
The access codes have programmable attributes which allow zone bypassing, remote access using the
ESCORT5580TC or one-time use activation. 
Access Codes
[][5][Master Code] (when disarmed)
The [
][5] User’s Programming command is used to program additional access codes.
User Codes (Access Codes 1-32)
Master Code (Access Code 40)
  - The Master Code can only be changed by the Installer, if programmed.
Supervisor Codes (Access Codes 41 & 42) - These codes are always valid when entering the   User Code
Programming section. However, these codes can only program additional codes which have equal or lesser
attributes. Once programmed, the Supervisor Codes receive the Master Code’s attributes.  These attributes are
changeable.  
Duress Codes (Access Codes 33 & 34) - Duress codes 33 and 34 are standard User Codes that will transmit the
Duress Reporting Code whenever the code is entered to perform any function on the system. 
NOTE: Duress codes are not valid when entering [
][5], [][6] or [][8] sections.
NOTE: No codes can be programmed as a duplicate of another code. 
NOTE: Duress codes cannot be programmed as a duplicate or as a “Code + 1”.
User Code Attributes
1. The default attributes of a new code will be the attributes of the code used to enter   whether it is a new 
code or an existing code being programmed. 
2. System Master (Code 40) has Partition Access for all partitions, as well as Attributes 3-4 ON by default. 
NOTE: These attributes are not changeable.
Inherent Attributes (all codes except installer and maintenance)
Arm / Disarm - Any Access Code with Partition Access enabled will be valid for arming and disarming that partition.
Command Outputs ([][7][1], [][7][2], [][7][3], and [][7][4]) - If these outputs require Access Code entry, any
Access Code with Partition Access will be valid for performing the [
][7][1-4][Access Code] functions on that parti-
tion.
Programmable Attributes ([][5][Master/Supervisor Code][9][Code])
1. For Future Use
2. For Future Use
3. Zone Bypassing Enabled
4. ESCORT Access
5. Downlook Remote Trigger to Phone Number 1
6. Downlook Remote Trigger to Phone Number 2
7. Bell Squawk upon Arming/Disarming
8. One Time Use Code
NOTE: Attributes 5 and 6 cannot be enabled on the same access code. 
						

							12
Bell Squawk Attribute
This attribute is used to determine whether an access code should generate an arming/disarming Bell Squawk
upon entry of the code for Away arming.  The Wireless Keys with access codes associated with them may gener-
ate Arming/Disarming Bell squawks. If desired, this option may be used with codes that are manually entered.
Please contact your installer to have this programmed.
NOTE: The Master Code cannot use the Bell Squawk attribute, but is required to enable it for other codes.  
NOTE: This feature cannot prevent the Arm/Disarming squawks from being generated if an access code assigned to 
a WLS Key is manually entered at a keypad.
Partition Assignment Mask
In order to accommodate Access Code Partition Assignment for the multiple partitions found on this product the
user must enter [
][5][Master Code][8][Code number to be change] (ex. [][5][1234][8][Code 03].  Under this sec-
tion, each bit represents the corresponding partition’s access (i.e. Bit 4 represents Partition 4 access).
The Master Code has access to all partitions, and cannot be modified.
Partition Assignment Mask ([
][5][Master/Supervisor Code][8][Code])
1. Partition One Access
2. Partition Two Access
3. Partition Three Access
4. Partition Four Access
5. Partition Five Access
6. Partition Six Access
7. Partition Seven Access
8. Partition Eight Access
Notes on Access Codes and Programming
1. There will still be 37 codes if option selected for 6-digit access codes.
- [
][5][MASTER CODE] [01 to 32, 33, 34, 40, 41, 42] to program access codes
- [
][5][MASTER CODE][8] enters the Partition Assignment Mode [01 to 32, 33, 34, 41, 42] to edit access code 
partition assignments
- [
][5][MASTER CODE][9] Enters the Attribute Mode [01 to 32, 33, 34, 41, 42] to edit access code Attributes.
2. The Master Code’s attributes cannot be changed.
3. When a new code is programmed in   it will be checked against all other codes in the system. If a dupli-
cate code is found, an error tone is given and the code is returned to what it was before it was changed.  This 
applies to both 4 and 6-digit codes.
Erasing an Access Code
To erase a code, select the code and enter   as the first digit. If   is entered, the system will delete the code
immediately and the user will be returned to select another code.
User Function Commands
First disarm the system then enter  [Master Code]
The   command is used to gain access to the following list of Master functions of the system.  
[1]  Time and Date         
Enter 4 digits for 24 Hour System Time (HH-MM).  Valid entries are 00-23 for the hour and 00-59 for minutes. 
Enter 6 digits for the Month, Day and Year (MM-DD-YY)  
						

							13
[2]  Auto-arm Control                 
Pressing [2] while in the User Function menu will enable (3 beeps) or disable (one long beep) the Auto-arm fea-
ture, by partition. With this feature enabled, the panel will automatically arm in the Away mode (Stay Away zones
active) at the same time each day.  The auto-arm time is programmed with the [
][6][Master Code][3] command.
[3]  Auto-arm Time                     
The system can be programmed to arm at a programmed time each day, per partition.  
Upon entry of this section, enter 4 digits for the 24-hour Auto-arm time for each day of the week.  
At the selected auto-arm time, the keypad buzzers will sound for a programmed amount of time (programmable
by the installer only) to warn that an auto-arm is in progress. The bell can also be programmed to squawk once
every 10 seconds during this warning period. When the warning period is complete, the system will arm with no
exit delay and in the Away Mode.
Auto-arming can be cancelled or postponed by entering a valid access code only, during the programmed warn-
ing period.  Auto-arming will be attempted at the same time the next day. When the auto-arming process is can-
celled or postponed, the Auto-arm Cancellation Reporting Code will be transmitted (if programmed).
If arming is inhibited by one of the following, the Auto-arm Cancellation transmission will be communicated.
- AC / DC Inhibit Arm
- Latching System Tampers
- Zone Expander Supervisory Fault
[4]  System Test                        
The system’s Bell Output (2s), Keypad Lights and Communicator are tested. This test will also measure the panel’s
standby battery.
[5]  Enable DLS / Allow System Service  
If enabled, the installer will be able to access Installer Programming by DLS. In case of DLS access this provides a
window where rings will be detected by the panel. The DLS window will remain open for 6hrs, during which time
the installer will be able to enter DLS an unlimited number of times.  After the 6-hr window has expired, Installer’s
Programming will be unavailable again until the window is re-opened.  
[6]  User Call-up             
If enabled by the Installer, the panel will make 1 attempt to call the downloading computer.  The downloading
computer must be waiting for the panel to call before downloading can be performed.
[7]  Music Input On/Off               
If enabled on the PC5936 Audio Interface Module, the user can turn Background Music on or off. 
[8]  User Walk Test (For Europe only)
This test allows the user to verify operation of system detectors and notifies the central station that a Walk Test is
in progress. 
Note: Fire zones, the F key, and 2-wire Smoke detectors are excluded from this test. Violation of these zones will 
cause the system to exit the walk test then generate and transmit  alarm condition to the central station.
1. Press   to enable Walk Test. The system will notify the Central Station that a walk test has begun.
2. Violate all each detector (zone) in sequence. A squawk will occur at the keypad and the violation will be 
recorded in the Event Buffer.
3. Restore zones. Press   to end the Walk Test. The system will notify the Central Station that the walk 
test has been terminated.
Note:  If a zone is not violated within 15 minutes of activating the Walk Test, the system will automatically exit the 
Walk Test and resume normal operation. 
6
6 
						

							14
Changing Brightness/Contrast
PK5500/LCD5500 keypads
When this option is selected, the keypad will allow you to scroll through 10 different brightness/contrast levels.
1. Press  [Master code]. 
2. Use the   keys to scroll to either Brightness Control or Contrast Control.
3. Press   to select the setting you want to adjust.
4. a) ‘Brightness Control’: There are multiple backlighting levels. Use the   keys to scroll to the desired level.
b) ‘Contrast Control’: There are 10 different display contrast levels. Use the   keys to scroll to the 
desired contrast level. 
5. To exit, press  .
PK5501 keypads
When this option is selected, the keypad will allow you to scroll through 4 different backlighting levels.  A level of
0 disables the backlighting.
1. Press  [Master Code].
2. Use the   key to move through the 4 different backlighting levels.  
3. The level is automatically saved when you press   to exit.
Changing the Buzzer Level
PK5500/LCD5500 keypads
When this option is selected, the keypad will allow you to scroll through 21 different buzzer levels.  A level of 00
disables the buzzer.
1. Press [Master Code].
2. Use the   keys to scroll to Buzzer Control.
3. There are 21 different levels, use the   keys to scroll to the desired level.
PK5501 keypads
1. Press  [Master Code].
2. Use the   key to move through the 21 different buzzer levels.  
3. The level is automatically saved when you press   to exit.
Label Programming
PK5500/LCD5500 keypads
When this option is selected, the keypad will allow you to program labels representing zones, partitions, and
command outputs. Also, special labels can be added to show when the system fails to arm or when you disarm
after an alarm has occurred.
1. Press  [Master Code].
2. Use the   keys to scroll to Edit Labels.
3. Use the   keys to select the label type you want to edit.
4. Use the   keys to select the individual label you want to edit.
5. Use the arrow keys ( ) to move the underline bar underneath the letter to be changed. 
6. Press the number keys [1] to [9] corresponding to the letter you require. The first time you press the number 
the first letter will appear. Pressing the number key again will display the next letter. 
						

							15
Refer to the following chart:
[1] - A, B, C, 1 [6] - P, Q, R, 6
[2] - D, E, F, 2 [7] - S, T, U, 7
[3] - G, H, I, 3 [8] - V, W, X, 8
[4] - J, K, L, 4 [9] - Y, Z, 9,0
[5] - M, N, O, 5 [0] - Space
7. When the required letter or number is displayed use the arrow keys ( ) to scroll to the next letter.
8. When you are finished programming the Zone Label, press the key, scroll to “Save,” then press  .
9. Continue from Step 2 until all Labels are programmed.
Viewing the Event Buffer from a PK5500/LCD5500 Keypad
The event buffer will show you a list of the last 500 events that have occurred on your system. You must use an 
LCD keypad to view the event buffer.
1. Press  [Master Code]. 
2. To select Event Buffer viewing, press  . 
3. The keypad will display the event number, partition or area, and the time and date. Press   to switch 
between this information and the event details. 
4. Use the   keys to scroll through the events in the buffer. 
5. To exit event buffer viewing, press  .
PK5500 Global Status Screen
When the keypad is loaned to global mode (pressing and holding the   key), you will see a Global Partition Sta-
tus screen. This shows basic status for up to 8 partitions, depending on the configuration of your system.  The
screen looks similar to the example shown below.
1 2 3 4 5 6 7 8
A R ! N - - - -
Each partition is identified by a number.  Below each number is the current status of that partition.
A - Partition is Armed
N - Partition is Not Ready to Arm
R - Partition is Ready to Arm
! - Partition is in Alarm
- - Partition is Not Enabled
Sensor Reset
Certain sensors, after having detected an alarm condition, require a Reset to exit the alarm condition (i.e. glass
break sensors, smoke detectors, etc.). Ask your alarm company if this function is required on your system. 
To reset the detectors, press and hold the Reset key for 2 seconds or press  .
If a sensor fails to reset, it may still be detecting an alarm condition. If the sensor reset is successful, the alarm is
cancelled. If unsuccessful, the alarm will reactivate or continue. 
						

							16
Testing Your System
NOTE: If you are going to perform a System Test, call your Monitoring Station to inform them when you begin and 
also when you end the test.
Testing Your Keypad Sounder and Siren 
The System Test provides several system tests, and a two-second check of the keypad sounder and bell or siren. 
1. Press  [Master Code] .
2. The following will occur: 
- The system activates all keypad sounders and bells or sirens for two seconds.  All keypad lights turn ON.
-  PK5500/LCD5500 keypads will light all pixels 
- The Ready, Armed, and Trouble LED’s will flash for the duration of the test
3.  To exit the function menu, press  . 
Testing Your Entire System
All smoke detectors in this installation must be tested by your smoke detector installer or dealer once a year to
ensure they are functioning correctly. It is the user’s responsibility to test the system weekly (excluding smoke
detectors).  Ensure you follow all the steps in the ‘Testing Your System’ section above.
NOTE: Should the system fail to function properly, call your installation company for service immediately. 
1. Prior to testing, ensure that the system is disarmed and the Ready light is on.
2. Press   and close all zones to return the system to the Ready state.
3. Perform a System Test by following the steps in the previous section.
4. To test the zones, activate each detector in turn (e.g., open each door/window or walk in motion detector 
areas). 
PK5500/LCD5500 keypads will display the following message when each zone (detector) is activated: 
“Secure System Before Arming < >”, “Secure System or Enter Code” or “Secure or Arm System”. Use the 
 keys to view which zones are open. The message will disappear when the zones are closed.
PK5501/LCD5501Z keypads, the display says “Open” when any zone (detector) is activated. To see which 
zones are open, press  . The keypad will scroll the numbers of all open zones.
NOTE: Some features described above will not be functional unless enabled by your installer.  Ask your installer which 
features are functional on your system.
Walk Test Mode
The installer can initiate a Walk Test mode for the system. While in Walk Test mode, The Ready, Armed, and Trou-
ble LEDs will flash to indicate that Walk Test is active. When the system automatically terminates the Walk Test
modes, it will annunciate with an audible warning (5 beeps every 10 seconds), beginning five minutes prior to the
termination of the test.
Allowing Computer Access To Your System
From time to time, your installer may need to send information to or retrieve information from your security sys-
tem. Your installer will do this by having a computer call your system over the telephone line. You may need to
prepare your system to receive this ‘downloading’ call. To do this:
1. Press   [Master code]   at any keypad. This allows downloading for a limited period of time. During 
this time, the system will answer incoming downloading calls. 
For more information on this feature, please ask your installer.