ADT Security Services Power864 User Manual

							Using Advanced Functions: Identifying Trouble Conditions
17
Identifying 
Trouble 
ConditionsYour system continuously checks for a number of possible trouble conditions. If 
one of these trouble conditions occur:
• the Trouble indicator will be ON until the trouble is fixed
 the keypad will beep twice every 10 seconds until you press any key
 if AC power is lost, the Trouble LED will flash and the keypad buzzer will not 
sound
NOTE: A Trouble condition reduces the level of security your system is 
designed to provide. Call your installing company for service.
Viewing Troubles with an LCD5500Z keypad
1. Press  . The keypad will display “View Trouble < > “Trouble Message””.
2. Use the   keys to scroll through the troubles present on the system. 
3. If the keypad shows a “*” beside the trouble message, more information is 
available. Press   to see the rest of the trouble message. 
3. To exit trouble viewing, press  .
Viewing Troubles With a PC55XXZ or LCD5501Z Keypad
1. Press  . On PC55XXZ keypads, one or more zone lights will turn ON, to 
indicate which trouble conditions are present. On the LCD5501Z keypad, one 
or more of the eight trouble/programming indicators will turn ON:
Indicator Type Of Trouble
1 Service required. Call your installation company for service. Press 
[1] and one or more of the indicators corresponding to the fol-
lowing system troubles will turn ON:
1.Low Battery 5.General System Supervisory
2.Bell Circuit Trouble 6.Not used
3.General System Trouble 7.PC520X Low Battery
4.General System Tamper 8.PC520X AC Failure
2AC power lost. 
3 Telephone line trouble. 
4 The system has failed to communicate with the central station.
5 Zone fault. Press [5]. On PC55XXZ keypads, the zone light(s) cor-
responding to the zones with faults will turn ON, provided the 
corresponding zone light is available on the keypad. On 
LCD5501Z keypads, the keypad display will scroll through the 
numbers of zones with faults.
6 Zone tamper. Press [6]. On PC55XXZ keypads, the zone light(s) 
corresponding to the tampered zones will turn ON, provided the 
corresponding zone light is available on the keypad. On 
LCD5501Z keypads, the keypad display will scroll through the 
numbers of tampered zones. 
						

							18
Zone Light Type Of Trouble
7 Low zone battery. This trouble is generated when a wireless 
device has a low battery. This trouble only applies if you have 
wireless devices installed on your system. Press [7] one, two, or 
three times to view which devices are experiencing battery fail-
ure. The following will occur:
Keypad beeps: Keypad displays:
Press [7] 1 Zones with low batteries 
Press [7] again 2 Hand held keypads with low batteries 
Press [7] again 3 Wireless keys with low batteries.
8 Loss of time on system clock. To set the system time, follow the 
instructions in 
“Setting the Time and Date” on page 22.
2. To exit trouble viewing, press  .
Viewing the 
Event Buffer 
from an 
LCD5500Z 
KeypadThe event buffer will show you a list of the last 256 events that have occurred on 
your system. You must use an LCD5500Z keypad to view the event buffer.
1. Press   [master code]. 
2. To select Event Buffer viewing, press  . 
3. The keypad will display the event number, partition or area, and the time and 
date. Press   to switch between this information, and the event details. 
4. Use the   keys to scroll through the events in the buffer. 
5. To exit event buffer viewing, press  .
Te s t i n g  Yo u r  
System
Testing Your Keypad Sounder and Siren 
The System Test provides several system tests, and a two-second check of the key-
pad sounder and bell or siren. 
1. Press  [Master Code] .
2. The following will occur: 
- The system activates all keypad sounders and bells or sirens for two seconds -
- All keypad lights turn ON.
-  LCD5500Z keypads will light all pixels 
- The ‘Ready’, ‘Armed’, and ‘Trouble’ LED’s will flash for the duration of the test
3.  To exit the function menu, press  . 
Testing Your Entire System
Test your system every week. Should the system fail to function properly, call your 
installation company immediately for service. 
NOTE: Perform system tests during off-peak hours, such as early morning 
or late evening.  
						

							Using Advanced Functions: Allowing Computer Access to Your System
19
1. If remote monitoring is enabled and the ‘No Alarm/Restore Communication 
During Walk Test’ option is not enabled, inform the central station that you are 
testing your system.
2. Press   and close all zones to return the system to the Ready state.
3. Perform an System test by following the steps in the previous section.
4. To test the zones, activate each detector in turn (e.g. open each door/window 
or walk in motion detector areas). 
LCD5500Z keypads
 will display the following message when each zone 
(detector) is activated: “Secure System Before Arming < >”, or “Secure System 
or Enter Code”. Use the   keys to view which zones are open. The mes-
sage will disappear when the zones are closed.
On an LCD5501Z keypad
, the display says “Open” when any zone (detector) 
is activated. To see which zones are open, press  . The keypad will scroll the 
numbers of all open zones.
On a PC55XXZ keypad
, the zone light turns ON when the zone (detector) is 
activated. The zone light turns OFF when the zone is closed (i.e. door or win-
dow closed).
5. If the system has any fire zones, activation will cause the alarm to sound in a 
pulsed mode. To silence the alarm, press  . To reset the smoke detectors, 
press . 
CAUTION: Do not use an open flame or burning materials to test a smoke 
or heat detector. Contact your installer for information on safe methods of 
testing detectors.
6. During the last 5 minutes of the Walk Test, all keypads will sound 5 beeps at 
ten second intervals until the Walk Test times out or the timer is refreshed with 
a zone violation.
7. When testing is complete call and advise the central station, if remote monitor-
ing is enabled. If the system fails to function properly, contact your installer.
NOTE: Some features described above will not be functional unless 
enabled by your installer. Ask your installer which features are functional 
on your system.
Allowing 
Computer 
Access to Your 
SystemFrom time to time, your installer may need to send information to or retrieve infor-
mation from your security system. Your installer will do this by having a computer 
call your system over the telephone line. You may need to prepare your system to 
receive this “downloading” call. To do this:
1. Press   [Master code]   at any keypad. This allows downloading for a 
limited period of time. During this time, the system will answer incoming 
downloading calls. 
For more information on this feature, please ask your installer. 
						

							20
Tu r n i n g  t h e  
Door Chime 
On or OffIf your installer has enabled the door chime feature, your system keypads will 
sound a tone, or beeps whenever designated doors or windows are opened or 
closed. Your installer has programmed which doors and windows will activate the 
door chime.
1. Press   to turn the door chime feature ON 
The keypad will beep 3 times.
2. Press   again to turn the door chime feature OFF 
The keypad will sound one long beep. 
						

							21
Section 5: Customizing Your System
This section describes how to customize your system to your needs. Refer to this 
section for detailed instructions on: programming access codes, setting the time 
and date, and adjusting the keypad sounders and lights. 
Programming 
Access CodesThe master code (code 40) can be used to program system options, arm and dis-
arm the system and program other access codes. You can program up to 32 addi-
tional access codes (01 through 32). You can change or program access codes at 
both PC55XXZ and LCD keypads. Other access codes, such as system supervisory 
and duress codes, are available. Contact your installer for more information.
LCD5500Z Keypads
1. Press   to enter the function list.
2. Use the   keys to scroll to “Press (*) for  Access Codes”.
3. Press  . The keypad will display “(*) to Edit User Code 01P”.
4. Scroll to the code you want to program using the   keys. If there is a let-
ter “P” beside the code number (e.g. [01P]), that code has already been pro-
grammed. If there is no “P”, then no code is programmed for that access code 
number. If an access code already exists for the code number you select, it will 
be replaced by the new code.
5. To select a code for editing, press  . The keypad will display “Enter New Code 
< >”. 
6. Enter the new [code]. All codes must be four digits unless otherwise indicated 
by your installer. Enter digits 0 through 9 only. Once the code has been entered, 
the keypad will beep 3 times. NOTE: 
Do not use the factory default or obvious 
codes such as [1111] or [1234]. The keypad will display “(*) to Edit User Code 
01P”.
7. To exit access code programming, press  .
8. Record your new codes on the “System Information” page in this booklet. 
PC55XXZ and LCD5501Z Keypads
1. Press   [Master Code]. The Program indicator flashes.
2. Enter the two-digit number of the access code you want to program (01-32 for 
access codes, 40 for master code). If an access code already exists for the code 
number you have selected, it will be replaced by the new code.
3. Enter the new [code]. Access codes must be four digits unless otherwise indi-
cated by your installer. Enter digits 0 through 9 only. NOTE: 
Do not use the fac-
tory default or obvious codes such as [1111] or [1234]. 
4.  To exit access code programming, press  .
5.  Record your new codes on the “System Information” page in this booklet.  
						

							22Erasing a code:
1. Press  [Master Code]
2. Enter the number of the code you want to erase [01 to 32]. The Master code 
cannot be erased. 
3. To erase the code, press  .
4. To exit access code programming, press  .
Setting the 
Time and DateYou should make sure that your system has the correct time and date. This is 
important for the auto-arm feature to function correctly, and for accurate report-
ing of events.
1.  Press   [Master Code]  . 
2.  The keypad will now accept 10 consecutive digits:
 Enter the Time in Hours and Minutes using the 24-Hour format (00:00 to 
23:59).
 Enter the Date in Months, Days and Years (MM DD YY).
4. To exit programming, press  .
NOTE: If you have an LCD keypad, your installer may have programmed 
your system to display the time and date while the keypad is idle. If this is 
the case, you can press the  key to clear the date and time display.
Changing the 
LCD5500Z 
Display 
LanguageYou can change the language displayed on the LCD5500Z keypad.
1.  Press and hold both of the   keys together. 
2.  The keypad will enter Language Selection mode. Scroll to the language you 
want the keypad to display.
3.  To select a language and restart the keypad, press  .
Changing 
LCD5500Z 
Display 
Brightness/
ContrastYou can change the brightness and contrast of the LCD display on LCD5500Z key-
pads.
1. Press  [Master code]. 
2. Use the   keys to scroll to either Brightness Control or Contrast Control.
3. Press   to select the setting you want to adjust.
4. A) “Brightness Control”: There are10 different backlighting levels. Use the   
 keys to scroll to the desired level.
B) “Contrast Control”: There are 10 different display contrast levels. Use the 
 keys to scroll to the desired contrast level. 
5. To exit, press  . 
						

							Customizing Your System: Changing Keypad Sounder Loudness
23
Changing 
Keypad 
Sounder 
LoudnessYou can select from 21 different keypad sounder tones for LCD and PC55XXZ key-
pads
From an LCD5500Z keypad:
1.  Press   [Master Code].
2.  Use the   keys to scroll to the message “Select Option  Buzzer Con-
trol”. 
3.  Press   to select. 
4.  Use the   keys to scroll to the desired keypad sound level.
5.  To exit, press  . 
From a PC55XXZ or LCD5501Z keypad:
Press and hold the   key until the desired keypad sounder level is reached. 
						

							24
Section 6: Fire Safety
Read this section carefully for important information about fire safety.
Household 
Fire Safety 
AuditMost fires occur in the home. To minimize this danger, we recommend that a 
household fire safety audit is conducted and a fire escape plan is developed.
1. Are all electrical appliances and outlets in a safe condition? Check for frayed 
cords, overloaded lighting circuits, etc. If you are uncertain about the condition 
of your electrical appliances or household service, have a professional evaluate 
these units.
2. Are all flammable liquids stored safely in closed containers in a well-ventilated 
cool area? Cleaning with flammable liquids should be avoided.
3. Are fire hazardous materials (matches) well out of reach of children?
4. Are furnaces and wood burning appliances properly installed, clean and in 
good working order? Have a professional evaluate these appliances.
Fire Escape 
PlanningThere is often very little time between the detection of a fire and the time it 
becomes deadly. It is thus very important that a family escape plan be developed 
and rehearsed.
1. Every family member should participate in developing the escape plan.
2. Study the possible escape routes from each location within the house. Since 
many fires occur at night, special attention should be given to the escape 
routes from sleeping quarters.
3. Escape from a bedroom must be possible without opening the interior door. 
Consider the following when making your escape plans:
 Make sure that all border doors and windows are easily opened. Ensure that 
they are not painted shut, and that their locking mechanisms operate smoothly.
 If opening or using the exit is too difficult for children, the elderly or handi-
capped, plans for rescue should be developed. This includes making sure that 
those who are to perform the rescue can promptly hear the fire warning signal.
 If the exit is above the ground level, an approved fire ladder or rope should be 
provided as well as training in its use.
 Exits on the ground level should be kept clear. Be sure to remove snow from 
exterior patio doors in winter; outdoor furniture or equipment should not block 
exits.
 Each person should know of a predetermined assembly point where everyone 
can be accounted for i.e.: across the street or at a neighbor’s house. Once 
everyone is out of the building, call the Fire Department. 
						

							Fire Safety: Fire Escape Planning
25
 A good plan emphasizes quick escape. Do not investigate or attempt to fight 
the fire, and do not gather belongings or pets as this wastes valuable time. 
Once outside, do not re-enter the house. Wait for the fire department.
 Write the fire escape plan down and rehearse it frequently so that should an 
emergency arise, everyone will know what to do. Revise the plan as conditions 
change, such as the number of people in the home, or if there are changes to 
the building’s construction.
 Make sure your fire warning system is operational by conducting weekly tests 
(see 
“Testing Your System” on page 18). If you are unsure about system opera-
tion, contact your installing dealer.
 We recommend that you contact your local fire department and request further 
information on fire safety and escape planning. If available, have your local fire 
prevention officer conduct an in-house fire safety inspection. 
						

							26
Section 7: Glossary
Access codeA 4- or 6-digit code that allows access to arming, disarming and other system 
functions.
AlarmWhen a zone is violated (e.g. a smoke detector detects smoke, a motion detector 
senses movement, a door with a contact is opened), it will trigger an alarm.
Intrusion (burglary) alarm:
 An alarm triggered by an intrusion detector (e.g. 
motion detectors, glassbreak detectors, door/window contacts). Usually occurs 
when the system is armed.
Fire alarm:
 An alarm triggered by fire, smoke or heat detectors. Fire alarms may 
be triggered at any time, whether the system is armed or not.
Audible exit 
faultA feature that warns you of an improper exit (e.g. door not completely shut) when 
you attempt to arm your system. Helps to prevent false alarms.
Away armingArming the system so that all the zones (border and interior) are turned on. (Used 
when everyone is away from the premises.)
Bypassing 
zonesWhen you bypass a zone, the detector for that zone will no longer monitor activity 
in the zone and will not be able to trigger an alarm.
Central 
StationIf remote monitoring is enabled, your system will send alarms, troubles and emer-
gency messages to the central station. The central station will then notify authori-
ties in your area, if necessary.
DetectorA part of the system that can detect problems and report them to the control 
panel (e.g. a motion detector can tell the control panel if there is movement in a 
zone).
Emergency 
MessageA message sent to the central station when one of the pairs of emergency keys      
(  ) is pressed and held for two seconds. Your installer must program these 
keys, or they will not work.
Entry delayA timer programmed by your installer. It starts when you enter an armed area of 
the system. You must enter an access code to disarm the system before the timer 
runs out, or else an alarm will be triggered.
Away