ADT Security Services BHS 1200 User Manual
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USING THE KEYPAD’S EMERGENCY BUTTONS: 1.If you are home when a police, medical or fire emergency arises you may press the appropriate button on the keypad. The system does not have to be on to use these features. 2. The fire button is designated by the following symbol , the medical button is designated by , and the police button is designated by . (Certain emergency buttons are not available to commercial customers or in some areas.) 3. If the fire or police buttons are pushed, the system’s siren will sound. If the medical button is pushed, the keypad will beep but the siren will not sound. 4. After receiving a signal from the emergency button, the Brink’s Home Security operator will call your home to verify the alarm. If you wait for the operator to call, you will have the opportunity to explain your emergency. If you leave or do not answer the return call, or if your phone is busy Brink’s will contact the emergency agency designated by the signal you sent. If you have accidentally pressed an emergency button, follow the procedures described in this manual. 911 SERVICE: If your community provides 911 Service and you are able to reach a phone, Brink’s recommends that you call the 911 operator before using emergency buttons on the keypad. This normally gives you the fastest access to the emergency agency. After calling 911 you may use the emergency buttons to report to Brink’s Home Security. 10
USING SYSTEM OPTIONS The system has five options: BYPASS, DOOR CHIME, AUXILIARY CODES, ALARM MEMORY, and TEST. You may select any option by pressing and holding for 3 seconds the button that corresponds with the option you want. 1 = Bypass 3 = Auxiliary Code 5 = Test Communications 2 = Door Chime 4 = Memory 6 = Test Sensor If you select a feature in error, you may cancel the selection by pressing CANCEL. BYPASS This option allows you to bypass a trouble zone or a specific zone of your choice. When bypassed, the system ignores the specified zone. 1. Press and hold the “1” key for 3 seconds. All the keypad’s lights will go off. 2. Enter the zone number. The zone light will go on when you enter the number. 3. The system can then be turned on by pressing ON. The BYPASS option can also be used with the Door Chime option described below. The green ready light will flash on and off until the system is turned off. NOTE: The BYPASS feature is automatically canceled when the system is turned off with a valid user code. DOOR CHIME This feature is used when the system is off to let you know when a protected door or window has been opened. When a door or window is opened, you are alerted by a beep from the keypad. 1. Press and hold the “2” key for 3 seconds. 2. The keypad will beep. 3. Press CANCEL to turn off this feature, or it will automatically be canceled when the system is turned on. 11
ADDING AUXILIARY CODES This feature allows you to add up to six extra codes to turn the system on and off. You can use auxiliary codes when you want to allow someone access to your home, but you do not want to give them your master code. For example, auxiliary codes can be given to houseguests, housekeepers, housesitters, etc. 1. Press and hold the “3” key for 3 seconds. 2. Enter the user master code. 3. Press 1-6 (You have six “slots” in which to program auxiliary codes.) 4. Select 1 as the user identification for the first auxiliary code you choose. (The next auxiliary code user identification would be 2, and so on, up to a maximum of six auxiliary codes.) 5. Enter any user code of your choice. 6. The keypad will beep to confirm the system accepted the new code. You may test the code by turning the system on and off with the new auxiliary code. DELETING AUXILIARY CODES 1. Press and hold the “3” key for 3 seconds. 2. Enter the user master code. 3 Enter the user identification number (1-6) for the auxiliary code you wish to delete. 4.DO NOT ENTER THE AUXILIARY CODE; instead, press CANCEL to delete the code. 5. You will receive a confirmation beep from the keypad. 6. You may verify that the code was deleted by turning the system on and trying to turn it off with the code you deleted. If it was deleted, it will not turn the system off. VIEWING ALARM MEMORY 1. Press and hold the “4” key for 3 seconds. 2. The zone number of any alarms in memory will light up for 5 seconds then reset. 12
TESTING THE BRINK’S SYSTEM TRANSMISSION AND SIREN TEST NOTICE: Your Protective Service Agreement requires that you test the system each week. 1. Press and hold the “5” key for 3 seconds. 2. A test signal will be sent to the Brink’s Monitoring Center. 3. When the test signal is successfully received at the Brink’s Monitoring Center, the keypad will beep, and the siren will sound a short blast. (If the test signal is not successfully received at the Brink’s Monitoring Center, the trouble light will be on. Call Brink’s Customer Service at 1-800-445-0872. Customer Service is available 24 hours a day, sevsn days a week.) NOTE: You will not receive a call from the Brink’s Monitoring center when you use this feature. TESTING THE DOOR AND WINDOW SENSORS You can test the door and window sensors without sending alarm signals to the Brink’s Monitoring Center. 1. Close all protected doors and windows. 2. Check the green ready light to see if on. (if you cannot get the READY indication, call Brink’s Customer Service.) 3. Press and hold the “2” key for 3 seconds. 4. The keypad will beep. 5 Open and close each protected door and window one at a time. The keypad will give a short tone to indicate that sensor is working. (Make a note of each sensor that does not cause the keypad to give the tone and call Brink’s Customer Service.) 6. When all doors and windows have been tested, press CANCEL to exit the door chime mode. NOTE: Door chime is automatically canceled when the system is turned on. 13
TESTING THE MOTION DETECTOR You can test the motion detector without sending alarm signals to the Brink’s Monitoring Center. 1. Make sure there is no movement in the area protected by motion detector. 2. Press and hold the “6” key for 3 seconds. 3. All zone lights will flash rapidly. 4. Walk through the protected area. If your motion is detected, the siren will give a short blast. (If your motion was not detected, call Brink’s Customer Service. A service call may need to be scheduled to adjust the motion detector.) 5. When you are finished testing the motion detector, exit the sensor test mode by pressing CANCEL. NOTE: If the CANCEL key is not pressed, the SENSOR TEST is automatically canceled in five minutes. TESTING THE SMOKE DETECTOR (Optional Feature) The smoke detector can be tested without sending alarm signals to the Brink’s Monitoring Center. Call Brink’s Customer Service at 1-800-445-0872 for assistance in testing the smoke detector. CAUTION: Do not attempt to test the smoke detector with canned smoke, heat, or flame. These methods may damage the smoke detector. 14
Trouble Messages NO AC POWER INDICATION 1. The power light will flash. 2. The system is currently working on the back up battery because the electrical source to the system has been interrupted. 3. If you have a power outage, the system will work on back up battery for four to six hours. When power is restored, the system will automatically switch back to the electrical source. The battery will recharge within 24 hours. 4. If you have power to your home, check the transformer to verify it is still plugged into the electrical source. (See page 3 item 6 for description of transformer.) 5. If the transformer is plugged in, check your electrical breaker box to confirm that all the breakers are in the ON position. If you have fuses, check the fuse panel to see if any have blown. 6. If the breakers are all in the ON position, unplug the transformer. (May require removing the retainer screw from the outlet cover.) Plug in a small appliance to determine if the electrical outlet is working properly. 7. If the outlet is not working, call your electrician to repair it. You may power the system from a working outlet by plugging the transformer into an extension cord that is plugged into the working outlet. When the faulty outlet is repaired, plug the transformer back into the outlet. 8. If the outlet is working, call Brink’s Customer Service a1-800-445-0872 for assistance. Customer Service is available 24 hours a day, seven days a week. LOW BATTERY INDICATION 1. The TROUBLE light will be flashing. Press and hold the “9” key for 3 seconds. The zone 1 light will be on. 2. The keypad will beep every fifteen seconds. 3. Press CANCEL to silence the beep for 24 hours. 4. If the power has been off in your home, but is now restored, you do not need to do anything. The battery will recharge within 24 hours. a. If the trouble message appears again after 24 hours, the battery is not recharging properly. b. Call Brink’s Customer Service at 1–800-445-0872 for assistance. 15
TROUBLE ON FIRE ZONE INDICATION 1. If you accidentally trip the smoke/heat detector cancel the alarm byentering a valid user code immediately followed by CANCEL. 2.You must clear all smoke, dust, steam etc. from the smoke detector. Failure to do so will cause the alarm to trip again. 3. The system will automatically try to reset when a valid user code is entered. If it fails to reset, the alarm will sound again NOTE: This trouble condition only affects the smoke/heat detector. All other devices will work normally. COMMUNICATION PROBLEM INDICATION IMPORTANT NOTICE: Converting your phone to a DSL (Digital Subscriber Line) service or other high speed data line could affect the ability of the Brink’s Home Security system to transmit alarm signals. If you have switched to DSL or other high speed line service, you should immediately test the Brink’s system’s transmission capability by following the directions in this manual. If the transmission is not successful, call Brink’s Customer Care at 1-800-445-0872. It may be necessary for Brink’s to install a filter provided by your DSL company in connection with Brink’s control panel. Note that although installation of the filter will generally allow communication, due to the nature of DSL service the Brink’s system will not be able to communicate if your telephone is in use or otherwise off the hook. 1. The TROUBLE light will be on. Press and hold the “9” key for 3 seconds the zone 2 light will be on. This indicates the system was unable to communicate a signal over the telephone line to the Brink’s Monitoring Center. 2. The keypad will beep every fifteen seconds. 3. Press CANCEL to stop the beeping for 24 hours. 4. Take the following action to determine if the problem is being caused by the alarm system or the telephone Service: a. Check your telephone for dial tone. b. If there is no dial tone: 1) Unplug the dialer cable from the RJ-Block. (See page 5, item 7 for description of dialer cable and RJ-Block.) This disconnects the Brink’s alarm system from your telephone line. The RJ-Block is located on the side of the panel or inside of the panel. 2) If there is now a dial tone, call Brink’s Customer Service at 1-800- 445-0872 for assistance. Customer service is available 24 hours a day seven days a week. 3) If the telephone is still not working properly, the problem is not the alarm system. PLUG THE DIALER CABLE BACK INTO THE RJ- BLOCK. Notify your local telephone company for service. Until the telephone service is restored, no alarm signal can be sent to Brink’s Monitoring Center, but the system will still work within your home. It is very important to resolve this problem quickly to ensure your home continues to be monitored. 16
Cleaning the Smoke Detector (Optional Feature) If you had a smoke/heat detector installed, you will need to clean it every three months. It may also be necessary to clean it after it has been tripped by smoke or dust. To clean the smoke detector, vacuum the smoke detector vents using a crevice attachment without removing the cover. Should this cleaning process trip a smoke/heat detector alarm, perform the following steps: 1. The siren will sound. Cancel the alarm by entering a valid user code immediately followed by the CANCEL button. 2. The keypad may start beeping and the TROUBLE light will be on. Finish vacuuming the smoke detector. 3. When you have finished vacuuming the smoke detector, check the keypad to see if it is still beeping and the TROUBLE light is on, wait 5 minutes for the system to reset. 4. The beeping can be silenced for 24 hours by pressing the CANCEL key. 5. If after 30 minutes the detector fails to reset, the TROUBLE light will be on and the keypad will beep. Call Brink’s Customer Service at 1-800-445-0872 for assistance. Customer Service is available 24 hours a day, 7 days a week. NOTE: Every two years you should contact Brink’s Customer Service to schedule service of the smoke detectors. A more thorough cleaning and testing of the smoke/heat detector can be done at this time. (If you have purchased an extended service plan, there is no charge for this service call.) 17
Emergency Evacuation Plans An emergency evacuation plan should be established for an actual fire alarm condition. For example, the following steps are recommended by the National Fire Protection Association and can be used as a guide for establishing this plan for homes or commercial buildings. 1. Draw up a floor plan of your premises. Show windows, doors, stairs, and rooftops that can be used for escape. Indicate each room’s escape routes. Determine two means of escape from each room. One will be the door leading to the normal exit from the premises. The other may be a window that opens easily. An escape ladder may have to be located near the window if there is a long drop to the ground below. 2. Set a meeting place outdoors for a headcount of all occupants. Practice escape procedures. For increased home safety, sleep with the bedroom door closed. It will increase your escape time. If you suspect fire, test the door. If it feels hot, the hall is already too hot to enter. If you think it is safe, brace your shoulder against the door and open it cautiously. Be ready to slam the door if smoke or heat rush in. Practice escaping to the outdoors and meeting at an assigned spot. Call the fire department from a neighbor’s phone. 18
NOTE: After having the alarm system installed, please contact your local fire and police departments to find out if an alarm permit is required. Early warning fire detection is best achieved by fire detection equipment installed in all rooms and areas of the household as follows: a smoke detector installed in each separate sleeping area (vicinity of, but outside of the bedrooms), and heat and smoke detectors in living rooms, dining rooms, bedrooms, kitchens, hallways, attics, furnace rooms, closets, utility, and storage rooms, basements, and attached garages. This equipment should be installed in accordance with the National Fire Protection Association’s Standard 72. For additional information write: National Fire Protection Association 1 Battery March Park Quincy, Massachusetts 02269 California residents may also write: California State Fire Marshal 7171 Bowing Drive, Suite 600 Sacramento, California 95823 19