Addonics Technologies RAID Tower V SN535E1G User Manual
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Technical Support If you need any assistance to get your unit functioning properly, please have your product information ready and contact Addonics Technical Support at: Hours: 8:30 am - 6:00 pm PST Phone: 408-453-6212 Email: http://www.addonics.com/support/query/ T E C H N O L O G I E S www.addonics.com Secure NAS R5 (SN535E1G) User Guide Firmware v87a
www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Overview 1 7 6 5 1423 5 8910 234 8 9 10 Front View SN535E1G Back View 67 11 1.Reset Button 2. HDD 3. Cipher Key Socket 4. Power 5. Drive Activity LED 6. Power 7. NAS Status 8. RAID Error 9. Drive Error 10. Power 1. Extra Connector for Direct Attach Storage 2. Power LED 3. Status LED 4. DIP Switches for RAID Setting 5. Reset 6. RJ45 Connector for LAN Connecting 7. USB Connector for Additional USB Storage 8. 40x40mm Cooling Fan 9. Power Cord Socket 10. 110 / 240 V Switch 11. 320w ATX Power Supply
www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Power Cord (U.S. Version Shown) eSATA Cable Network Cable Cipher Keys WARNING: Please remember to set the power supply to your local outlet voltage prior to plugging in the power cord. Failure to do somay damage the power supply. Power LED (next to Power Switch): glows green while unit is turned on. Power LED (on Cipher Chain Module): glows green when Cipher is unlocked. Drive Activity LED: Glows blue to indicate power, flashes magenta (blue and red) to indicate activity. HDD LED (on Cipher Chain Module): blinks to indicate RAID activity. NAS Status LED (front and rear): glows when idle, blinks to indicate the unit is booting or busy. RAID Error: glows to indicate the RAID is either degraded or offline, blinks to indicate rebuilding is in progress. Drive Error: blinks to indicate a spare drive that is rebuilding. RESET button (on Cipher Chain Module): press to activate with inserted key (or deactivate if no key is inserted). RESET button (rear, on NAS module): press and hold as described in Resetting the NAS Unit. SET button (rear, next to dipswitch): press and hold during power-up to set or reset the RAID setting. POWER LED (rear, on NAS module): indicates the NAS module is powered up. RAID Setting Dipswitch: used with SET button to define or delete a RAID array. DAS Connector: used for connecting the RAID array to an external computer. RJ45 Connector: used for connecting to 10/100/1000 Mbit network. USB Connector: used for attaching additional USB 2.0 storage to the NAS unit.
www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Installation Network Connection The Secure NAS unit is factory configured for dynamic IP addressing (DHCP client). Connect the unit to a network (router or switch) where DHCP is supported. Static IP may be assigned later after initial setup. Storage The Secure NAS unit does not support FIS switching for port multipliers,\ otherefore the installed drives must be configured as a RAID array. Externally, through the use of USB hubs, up to a total of 16 physical storage device\ s may be connected, counting the Secure NAS units RAID array. One SATA port multiplier in JBOD mode may be connected using USB; however, with more than one such port multiplier connected only one will function – othe\ rs will not be recognized at all. Each physical unit may be formatted with up to 4 individual partitions u\ sing a Master Boot Record (MBR), or up to 15 individual partitions using a GU\ ID Partition Table (GPT). Supported file systems are: FAT32, ext2, ext3, ext4, XFS, and NTFS. The NAS 4.0 unit will by far provide the best performance when using the XFS file system on the Secure NAS units RAID array. NOTE: Initializing a drive with MBR is limited to drives less than 2TB in cap\ acity with up to 4 partitions total. For drives greater than 2TB in capacity or if more tha\ n 4 partitions are desired, the drive must be initialized using a GPT boot record. Cipher key The two cipher keys have an identical, unique encryption code. One of th\ ese keys should be kept in a safe and secure location and can be sent back t\ o Addonics for duplicating additional keys. If you are down to the last ke\ y, be sure to make a back up of all the data stored inside your NAS unit prior to s\ ending the last key to Addonics. Addonics is not responsible for keys lost in the mail or for retrieval of the data inside the encrypted hard drive. IMPORTANT: There is no back door for the Cipher tower encrypted hard drives if the Cipher keys are lost or stolen. The Secure NAS units RAID Array is directly connected to the CipherChain module internally. The Cipher Key must be inserted before powering up the unit in order to configure the RAID array. During normal operation, the RAID array may only be accessed while the CipherChain module is unlocked by either \ powering up the unit or pressing the CipherChain RESET button while the Cipher Key is inserted. The POWER LED on the CipherChain module indicates the CipherChain is unlocked. If the CipherChain POWER LED is not glowing\ , the RAID array cannot be configured or accessed.
www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Drive Installation 1. Be sure all doors are unlocked, use the provided keys to unlock if ne\ eded. 2. Gently pull the lever on the door to release it. 3. Insert the drive as shown on the label inside the door: The SATA connector toward the rear, with label side to the right. The drive should slide in easily, dont force it. 4. Close the door on the drive bay. It should also give little resistance, dont force it. It can help to slightly tug the lever while snapping the door sh\ ut to make it easier. As soon as the drive is in position it will power up. 5. The drives may be locked in place if desired. Direct Attached Storage (“DAS”) Connector The Secure NAS units RAID array may be connected from the DAS connector\ directly to a computer using the eSATA cable provided. This connection can be useful for adding content directly to the RAID array. NOTE: The DAS Connector is a hardware controlled switch, activated by insertin\ g an eSATA cable into the eSATA port on the back of the Secure NAS unit. The Secure NAS units RAID array will instantly disconnect from the NAS controller inside the unit, even if th\ ere is nothing connected to the other end of the eSATA cable. DO NOT connect an eSATA cable to the DAS Connector except when using the RAID array with an external computer. RAID Configuration The Secure NAS unit does not support SATA Port Multipliers. Using the unit with more than one drive requires a RAID configuration. Using identical drives for all settings other than LARGE is strongly recommended. Creating a LARGE array using drives that have different properties will use all space on all members, and performance will match\ that of the member in use during any particular I/O operation. Creating a RAID u\ sing drives that are not all the same size will result in all members using o\ nly as much space as the smallest member. Creating a RAID using drives that have different performance will degrade the overall performance of the array. Any number of drives may be installed in the unit, the RAID Modes availa\ ble are as follows: NOTE: RAID 0 and LARGE modes are NOT recommended for use on the Secure NAS unit. Num ber of d ri ves R AID Mode 1 J B O D Mode only 2 RAID 0, 1, C LON E, LA RG E 3 RAID 0, 3, 5, C LO NE, LA RGE 4 R AID 0, 10, 3 , 5, C LON E, LA RGE 5 RAID 0, 3, 5, C LO NE, LA RGE
www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ RAID Modes The Secure NAS unit supports one drive in JBOD Mode, several types of RA\ ID and some non-RAID drive sets. Each configuration has different properties and requirements, as follows: JBOD Mode (Individual Drives) Number of drives: 1 Unit capacity: N/A Spares: no Fault tolerance: none JBOD mode may only be used with one drive installed in the Secure NAS un\ it. RAID 0 (Stripe set) Number of drives: at least 2 Unit capacity: size of each member times number of members. Spares: no Fault tolerance: none - if any member is lost all data is lost (see not\ e). RAID 0 “stripes” the file system across the array by placing “c\ hunks” of data sequentially between drives in a specific order. NOTE: Risk of data loss compared to a single drive multiplies by the num\ ber of members in a RAID 0. RAID 1 or 10 (Mirror set, Stripe of mirror sets) Number of drives: 2 (RAID 1) or 4 (RAID 10). Unit capacity: size of one member (RAID 1) or size of two members (RA\ ID 10). Spares: yes – if EZ mode is not disabled and 3 (RAID 1) or 5 (RAID\ 10) drives are present, the array will be initialized with a spare. Fault tolerance: RAID 1 can withstand the loss of one drive without losi\ ng data. RAID 10 can withstand the loss of one drive from each mirror set without\ losing data. RAID 1 works by duplicating the exact same data on two drives. RAID 10 works by using two RAID 1 sets configured as members of a RAID 0\ . Disks 1 and 2 are mirrored, disks 3 and 4 are mirrored, and the two mirr\ or sets are striped together. RAID 3 (Stripe set with dedicated parity) Number of drives: at least 3 Unit capacity: size of one member times number of members minus one. Spares: yes Fault tolerance: can withstand the loss of one drive without losing data\ . RAID 3 works by striping data for individual I/O blocks across all membe\ rs except one, which contains parity data for the stripe set computed inter\ nally by the Port Multiplier. In the event of failure, the missing information can be calculated using the parity information.
www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ RAID 5 (Stripe set with striped parity) Number of drives: at least 3 Unit capacity: size of one member times number of members minus one. Spares: yes Fault tolerance: can withstand the loss of one drive without losing data\ . RAID 5 works by striping entire I/O blocks across all members of the set\ , with each member taking turns carrying parity data computed by the Port Multi\ plier. In the event of failure, the missing information can be calculated using\ the parity information. CLONE (Mirror set) Number of drives: at least 2 Unit capacity: size of one member. Spares: yes Fault tolerance: can withstand the loss of any number of drives without \ losing data as long as at least one complete member remains online. CLONE mode \ works the same way as RAID 1, by maintaining a complete copy of the enti\ re set of data on each drive. LARGE (Spanned set) Number of drives: at least 2 Unit capacity: 100% of all drives together regardless of differences in size Spares: no Fault tolerance: cannot withstand the loss of any drives without losing \ data. However, some data may be recovered as long as the drive(s) carrying the file\ system data (boot record, directory, etc.) remain online. LARGE mode is neither a RAID nor is it a JBOD. It works by declaring the sum of all available \ space of the member drives as a single unit, without striping the data. As each member is filled, new data is stored on the next. Notes about Spare Drives To create an array with one or more spares, set or modify the RAID mode w\ hile the spares are not inserted in the RAID array. When EZ mode is enabled (SW1:2 OFF), individual drives connected when an array is present are \ considered spare. Spare drives must be equal to or larger in size than t\ he smallest member. When any type of array is defined, individual units will be considered spare. If EZ mode is disabled (SW1:2 ON), all individual drives not configure\ d as array members will be offered to the host adapter as separate units. The Secure NAS unit does not the Port Multipliers switching protocol, so this feature \ is not supported. RAID 0 and LARGE arrays are not fault-tolerant and spare drives will not\ be useful. When a spare drive is present and a fault-tolerant RAID (1, 10,\ 3, 5, or CLONE) is defined, EZ mode will automatically rebuild any available spa\ res into the array to replace a failed member. During this process, the spare drives Error LED will flicker along with the RAID Error LED until rebuilding is compl\ ete.
www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Configuring the RAID Using Dipswitches Resetting the RAID NOTE: This procedure destroys all RAID data. It should not harm individual drives or their contents; however, creating backups of all data is strongly recommended before proceeding. Be sure the port multiplier is connected to an active host before procee\ ding. The port multiplier will not complete the process if it has no host connecti\ on. 1. Power down the unit and set the dip switch to the desired RAID Mode. 2. While holding the SET button, turn the unit on. A long beep will sound from the Port Multiplier. The SET button may be released once the long beep starts. Shortly after releasing the SET button, the port multiplier should “chirp” to indicate the process is complete. If instead of a chirp the Port Multipl\ ier sounds a series of short beeps, an error has occurred during the process. Setting or Modifying the RAID Mode NOTE: Setting or modifying the RAID mode destroys all data. Be sure the port multiplier is connected to an active host before procee\ ding. The port multiplier will not complete the process if it has no host connecti\ on. 1. Follow the procedure for resetting the RAID Mode. 2. Power down the unit and set the dip switch to the desired RAID Mode. 3. While holding the SET button with a ballpoint pen, turn the unit on. A long beep will sound from the Port Multiplier. The SET button may be released once the long beep starts. Shortly afterward, the port multiplier should “chirp” to indicate \ the process is complete. If instead of a chirp the Port Multiplier sounds a series of s\ hort beeps, an error has occurred during configuration of the array. BZS Switch (SW1:1): The BZS switch is used to silence the audible alarm buzzer. The OFF position permits the audible alarm, and the ON position silences the audible alar\ m. The BZS switch has immediate effect. EZ Switch (SW1:2): The EZ (spare) switch inhibits spares when ON. When in the OFF positio\ n, all individual drives (not defined as members of an array) are considered \ spare and are not offered to the operating system. Should a RAID become degraded, when the EZ switch is in the OFF position a spare drive will be used automatically to rebuild the RAID, if present. EZ mode is determined whe\ n the unit is powered up. Changing the switch will have no effect until the unit has been re-powered. Warning: turning off the EZ switch to rebuild an array will consider any \ drives not declared array members to be eligible for rebuild as a spare.\ Rebuilding will destroy all existing data on that drive and the drive ch\ osen is not predictable. Disconnect any individual drives with valuable data \ on them before enabling EZ Mode.
www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ The NAS Controller Unit Boot Process Upon powering up the unit, the status LED will blink at first between br\ ight and dim, then remain dark for a few moments, then begin to blink between bri\ ght and dark for a while and finally settle down to glowing steadily. Once this pattern is complete the unit is ready to communicate. This process normally takes about a minute or less, but may take longer \ depending on the complexity of the configuration, storage and LAN connections. With the 240 possible file systems, booting may take severa\ l minutes or longer. Resetting the NAS Controller Should a problem arise with the NAS Controller or its configuration, the\ unit may be reset simply by turning the unit off, then back on after a few moments. If this doesnt clear the problem, the unit may be returned to its factory \ configuration by gently pressing and holding the reset button between th\ e power and LAN connectors until the Status LED blinks slowly, then rapidly. After releasing the Reset button while blinking slowly there will be no change\ s. After releasing the button once the Status LED blinks rapidly, the Status LED will continue to blink for a while, and may possibly glow steadily for a whil\ e as well. Eventually it will begin the boot process, beginning with blinking betwe\ en bright and dim. Once the boot process is complete and the LED is glowing steadi\ ly again, all settings will have been cleared and the unit is ready to comm\ unicate with all settings reset to the factory default – including the networ\ k and device name settings. If the process appears to become stuck or takes too long to complete, yo\ u can try disconnecting power, then reconnect and after the Status LED blinks bright and dark a few times, try the Reset button again. RAID Mode Switches M2, M1, M0 (SW1:3 – SW1-5) The RAID Mode switches define what type of RAID will be initialized when\ the unit is powered up while the RAID Mode button is held down, as follows: NOTES: 1. Audible Alarm is recommended at all times. 2. EZ mode has no effect when no array is defined. 3. Disabling EZ for RAID 0 and LARGE is strongly recommended. Dip sw itc h Position 1 (B ZS )1 2 (E Z) 3 (M2) 4 (M1) 5 (M0) JB O D ( Indiv idual D riv es) * FA C TO RY D EFA ULT SETTI NG OFF OFF2 OFF OFF OFF RAID 0 OFF ON3 ON ON ON RAID 1 OR 1 0 OFF OFF ON ON OFF RAID 3 OFF OFF ON OFF OFF RAID 5 OFF OFF OFF ON OFF CLO NE OFF OFF OFF ON ON LARGE OFF ON ON OFF ON
www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Once you have connected to the Web Interface, the Initial Setup page will appear: Click Next, then a dialog will appear requesting the Administrator login. The default username is admin and the password is 123456 (without the double-quote marks). Next, set a custom password for the admin account.\ The admin account name may also be changed. Initial Setup Windows: All of the Secure NAS units functions and features are configured using a Web Interface. Once the hardware is installed, access the Web Interface with a web browser on a computer attached to the same network \ by typing in “http://addnas” - this will work on most Windows systems\ . Be sure the computer accessing the NAS has the Workgroup name set to WORKGROUP. MAC: Mac users may need to determine the Secure NAS units IP address by opening a Terminal window and typing the following command: smbutil lookup addnas This utility should return the Secure NAS units IP address. Typing this address into the web browser should open the Secure NAS units Web Interface. Linux: Linux users may need to determine the Secure NAS units IP address if Windows name resolution support is not fully installed and configured, b\ y examining the DHCP servers clients table and attempting to connect to each unidentified IP address using a browser until the Secure NAS units Web Interface appears.