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Addonics Technologies 111 Hard DriveSSD Duplicators HDUS11NB user guide web
Addonics Technologies 111 Hard DriveSSD Duplicators HDUS11NB user guide web
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www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Dev ice In fo This option is used to display the details of all hard disks connected t\ o the copy controller. 1 0-0 6. S etu p De vice In fo Press ENT and the LCD will display each hard disk information in order \ as shown below. 0 Source C H:0 Hi tach i 2 32 .9 G B S yste m I n fo T his o ption dis p la ys s yste m in fo rm atio n . 1 0-0 7. S etu p S yste m In fo F ast C opy This op tion displa ys Fast C opy. Fast Copy only cop ie s da ta o n the s ourc e d riv e to the target dri ves . Cu rr e n tly onl y supp orts FAT, FA T32, N TFS, HFS, Ext 2 a nd Ext 3 par titions. 10- 08. Setu p F ast Co py P re ss E NTand th e L CD will d isp la y the fo ll o w in g in fo .U se the U p a nd D ow n a rro w ke ys to ch oose w he unct io n cu rrent ly o n,F A T 32 , N TFS , H F S, E xt2 a n d E xt3 par tit io ns. ) Fa st C op y O n A uto St art D riv e T his opt io n is use d t o d isp lay to co py aut om atica ll y once y o u in se rt HD D o n t a rg e t p o rt. 10- 09. Setu p Auto S ta rt Dr iv e P re ss E NT to e nte r th e f oll d efa uhe U p a nd D ow n arro w ke ys to c h oo se 1 -1 1 . A uto S ta rt Dr ive Auto S tar t T imer This op tion is use d to s e t t he period of time w hen the dup li cat or s tarts c o pying automaticall y o nce you inse rt H DD on t a rget port. De fault is set at OFF, u se the arr ows to choose tim e. 10-1 0 . Setu p Auto S ta rt T im er fi ff ff Pre ss ENT to e nte r th e f ollowing figure. The default is 0. Use t he Up and Do wn a r ro w ke ys to c h oo se 5 Sec- 50 S ec. A uto S ta rt Tim er
www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Tole ran ce Siz e the source and t a rg et ca pacity . T his is to e nsure th at when the ta rget dr iv e is sma ller th a n th e sou rc e drive, t he duplicati on proc ess will not st art. 10-1 1. Set up T ole ra nce Size c h oo se 1 M B~100M B o f so urce . Tole ra nce S iz e 1 M B Boo tT ime Delay T his o p tio n is use d t o t o se t boot de la y tim e. 10 -1 2 . S etu p B o otT im e D ela y P re ss E NT to e nte r the fo ll t is 5 se c. Use the Up and D ow n a rr o w ke ys t o c h oo se 0 ~ 99 se c. Bo otT im e D ela y 5 s e c Qu ic k C om pa re T his o p tio n is use d t o se t t h e si ze o f e a ch c o m pa ris on unit. 1 0-1 3. S etu p Q uick Co mpare Press ENT to enter the following figure. The default is O. Use the Up an\ d Down arrow keys to choose 1 Byte/1K/10K/100K/1MB/10MB/100 Mbytes. (In order to improve the\ accuracy of pure data can maintain the default settings.) Q uick Co mpare fi P re ss ENT to e nte r th e f ollowing figure. The default is 0. Use t he Up and Do wn a r ro w ke ys to ff
www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Advance S etup Adv S etup offers expert users access t o m ore a dvance d sy ste m se tt in gs. T o a cce ss this op ti o n, ho ld d ow n the ES C ke y f o r t w o se conds until it a pp ea rs. 11 . A dv S etu p R ead E rro r Ski p This function sets the system to ignore any errors during the copying pr\ ocess. Normally if there is an error during copying a warning is displayed on the LCD. By using this\ function, users can also copy a HDD with errors. 11 -0 1. A dv S etu p R ead E rro r S kip U pd ate Firmware This function is used to update the system's �rmware. Download the latest version of the �rmware from the Internet at www.addonics.com. For the complete instructions, visit the �rmware update webpage or view the instructions found later in this manual. 1 1 -0 2. Adv S etu p U pd ate Fi rm ware R ead E rro r S kip Press ENT to enter the following screen. By default this option is set t\ o OFF. Use the up and down buttons to enable or disable this option. Qu ick Erase HDD T his function is used to quickly erase all data on the HDD . Please backup an\ y important data before using this function. 1 1 -0 4.A dv S etup Q uick Era se H DD Q uick Era se H DD A LL/T a rg e t C H:* Press ENT to enter the following screen. Use the Up and Down buttons to \ select the HDD to erase. C omp are Fir mw are This function is used to compare the current system �rmware version with the new version the user is upgrading to. This ensures that the downloaded �rmware is the latest version. The message Last update F/W indicates that it is the latest version. 1 1 -0 3.A dv S etu p C om par e F ir m wareS e arch in g F/ W .. . P le ase Wait ...L ast up date F/ W O K! All d ata w ill be l o st,E ra se? No P re ss EN T a ga in and th e L C D w ill p ro m pt yo u to confirm t he e ra se o pera tio n.
www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Full Er ase HDD This function is used to full erase all data on the HDD. Please backup a\ ny important data before using this function. 11 -0 5.A dv S etu p F ull E ra se H DD Q uick Era se H DD A LL /T a rg e t C H:* P re ss E N T to e nte r th e f o ll o w in g s cre en. Us e th e U p a n d D ow n b u tto ns t o s e le ct t he HD D to e ra se . A ll d ata w ill be l o st,E ra se? No P re ss EN T a ga in and th e L C D w ill p ro m pt yo u to confirm the e ra se o pera tio n. Te s t I D E 0/1 O K LCD T e st Sta rt B utto n T e st ? S D R AM Te st : 8 1 92 Kbyte s O K Fl ash Te st: OK Test Finished Once the system diagnostics have been completed the Test finished mess\ age will appear on the LCD. P re ss EN T and the system w ill b eg in t h e te st s as sh ow n be lo w . H/W D ia g no st ic Press ENT to enter the following screen. This function is used to check \ that the system is operating normally. 1 1 -0 6.A dv S etu p H /W D ia g nostic Press ENT again to enter the following screen. The LCD will cycle throug\ h the test categories as they are performed. The LCD display is tested first, the control panel i\ s tested next (requires manual operation), then followed by the systems internal diagnostics, \ hardware connection test then the RAM and SD Flash test. All test results are shown on the LCD. T\ his is a simple way to verify that the system is operating normally.
www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Pre ss ENT to e nte r th e f o ll o w in g scr een . Use th e U p a nd Do wn b utt o ns t o confit t o f a ct ory d efa ult s. L oad D efa u lt C onfi L oad D efa ult O k I f L o a d De fa ult O K , th is will b e d isp la yed o n th e L CD a s sh ow n b elo w . L o ad D efau lt P re ss ES C to r e tu rn to th e m ain m enu th en u se th e E N T bu tt o n to select. T his fu n ct io n re se ts allse ttin gs t o thei r f a ct ory d efa ult . T his fu n ct io n hel ps t he sy stem r e co ve r f r o m erro rs c a use d b y a nillega l o pe ra ti o n. 11 -0 7.A dv S etu p L o ad D efa ult B urn In This function is used to burn test the system reliability. 11 -0 9. A dv S etu p Bur n In P re ss E N T to e nte r th e fo ll o w in g scre en. Bur n In M ode C opy & Co mpare Use the Up and Down buttons to choose Compare, Async Copy & Cmp and Asyn\ c Compare, then press ENT to confirm. Cop y H PA If this function is set to ON, the system will completely copy the dat\ a in a source HDDs host protected area. 11 -0 8. A dv S etu p C op y H PA T he d efa ult is O FF . Use t h e E N T, U p a nd Dow n b u tto ns to ch ang e t h is to O n.
www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Basi c Troubl eshoot ing LCDIf the LCD blank after the device is turned on, check that the power cab\ le is properly connected and that the power supply is on. Error MessageWhen the system is running a copy operation or hardware diagnostics, if \ the operation is manually terminated by pressing ESC an error message will be shown by the LCD. This may lead to an illegal operation and cause the device to stop reminding. If this happen\ s, the device must be restarted. Hard DiskIf unable to read the hard disk please check that the data and power cab\ les are properly connected. KeysIf pressing the keys on the front panel produces no response from the sy\ stem, the keys may have malfunctioned. Please check the control panel to see if the wiring has c\ ome loose. Firmware UpgradeThe device can be updated to new versions of firmware through CD/DVD-ROM\ . If unable to update the firmware, check that the firmware was downloaded correctly. A failed firmware upgrade may cause the duplicator to become inoperable. If the system is working \ normally, do not attempt this operation. If the system is already experiencing problems, please c\ ontact your distributor for repairs. Startup/ShutdownDo not suddenly turn o the power while the system is performing an opera\ tion. After shutting down normally, wait a moment (usually around 2 seconds) before starting the system \ again so it can run its self-diagnostics. About Copy HPAThe HPA (Host Protected Area) is a hidden data region defined in ATA/ATAPI-4. This area is not usually accessible to software. The SATA HDD Duplicate Controller supports the copying of data from this hidden area. Drive is locked (cannot be initialized after the SECURE ERASE or OVERWRITE) 1. Place drive in the source slot 2. Execute PreScan function for 1 minute 3. Press ESC key until you see User Abort on the LCD screen 4. Now remove the drive from the duplicator and connect it to your syste\ m, the HDD should be recognized and be able to initialize again
www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST) Phone: 408-453-6212 Email: www.addonics.com/support/query/ Error Messages Li st NO # Er ro r M essa ge s Descr iptio n Applie d to 1 Sou rce Driv e No t E xist ! during o pera tin g C op y, A sy nc Copy, Compare, A sy nc Compare, PreScan, S ou rce ,S o urce S iz e, Copy S iz e , To le r a nce S iz e 2 User A bo rt! Cance l o pe ra tin g 3 No Driv e E xist op era tin g De vice Inf o 4 X S pa ce N otE noug h T a rg e t D riv e S pace N ot E nou gh W hen s o urce ca pacit y is sm all t h an ta rg e t C op y, Co mpare 5 X S pace Not Enough T a rg et D riv e Fail! W hen s o urce ca pacit y is sm all t h an ta rg e t A sy nc Copy, Async Compare 6 PreSca n Fa il du rin g co py o r b ad sector o n H D D P re S can Source 7 S ou rce Driv e Re ad Fail! conn ect io n o n so urce p o rt d u rin g copy o r b ad se cto r o n so urce H DD Co py, A sy nc Copy, Compare 8 Ta rg et Driv e W rit e Fail! conn ect io n o n targ e t por t d u rin g copy Co py 9 Ta rg et Driv e Read Fail! conn ect io n o n targ e t por t d u rin g co mparin g Co mpare 1 0 Ta rg e t D riv e F ail! conne cti on on ta rg e t po rt dur ing a syn c co mparin g A sy nc Copy, Async Compare 1 1 Ta rget Drive not Exist! op era tin g Ov erw rit e 1 2 One p ass O ne p ass failed! L ose SATA co nn ect io n o n S ATA p o rt d u rin g O ve rw rite O ve rw rite 1 3 3 p ass pass 1 f ailedLose SATA co nn ect io n o n S ATA p o rt d u rin g O ve rw rite Ov erw rit e 1 4 7 p ass 5220 .2 2-M pass 1 f ailed L ose SATA co nn ect io n o n S ATA p o rt d u rin g O ve rw rite O ve rw rite If y o u h e ar t h e w arn in g sig nal w hil e the co pyin g f unct io n is exe cu tin g ( a bee p e ve ry 5 se cond s) , the L C D scr een w ill d isp la y t h e p ro ble m st atu s; y o u m ay p re ss any but to n to re tu rn to the c op y p ro gre ss scr een . L o se ta rg e tS ATA L o se ta rg e tS ATA L o se ta rg e tS ATA L o se ta rg e tS ATA L o se SATA connection No H DD exist durin g A ny f u n ct io n an d any tim e No sour ce H DD exist No H DD exist durin g
www.addonics.com Phone: 408-573-8580 Fax: 408-573-8588 Email: http://www.addonics.com/sales/query/ CONTACT US Firmware Upd ate Procedu re(Requires one hand drive containing the firmware file): 1. Create a 50MB HDD partition with FAT/FAT32 NTFS files system on any SATA hard drive. 2. Download the firmware and unzip the file to .BIN file format. 3. Copy the.BIN file onto the 50 MB partition of the HDD. 4. Insert this drive to the Source slot of the duplicator. For subsystem connect the drive to the Source SATA port. 5. Select “Firmware Update” function under the “Setup” or “\ Adanced Setup” menu and press ENT to do the update. To access the “Advanced Setup,” hold onto the ESC button for 5 seconds. The new option will appear. 6. Once completed, it will reboot and show you the new firmware version.\ Notes: S ECURE ER ASE - HDD duplicato r se nds a WIPE OVERW RITE - The re are three opt ions: One pass, 3 pass es a nd 7 pas ses 522 0.22- M. T he d uplicato r wri tes a string of pattern over the entir e d is k o n e time, thr ee times o r s even t imes . ( 5 220. 22 -M is t he DoD s ta n da rd for dr ive saniti za tio n) P le ase note tha t som e dri ves may be come lock ed an d can not be in itia liz e d a fte r the SEC U RE E RASE o r O VER W RITE . Shou ld this hap pe n, u se the follo w ing pr ocedu re s to unlock the d rive: 1. Pla ce drive in th e source slot 2. Exe cut e Pre Scan function for 1 min ute 3. P ress E SC key u ntil you s ee U se r A bor t on t he LC D s cre e n 4. Now r em ove th e d rive from the d upli cat or and con nect it to you r system, th e HDD shoul d b e r ecogni zed a nd be a ble to in itia lize agai n