ADDERView CATx 1000 Manual
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0 Power switching configuration Power switch configuration comprises two main steps:• Configure the POWER CONTROL serial port to the same speed as used by the power switch box(es) via the configuration menu. • Configure power ON and OFF strings for each relevant host computer. For each power port there needs to be a valid ‘Power ON string’ and similarly an appropriate ‘Power OFF string’. In each case, the strings are a short sequence of characters that combine a port address and a power on or off value. If a particular computer has more than one power input (and thus requires an equivalent number of power ports to control them), collections of strings can be combined to switch all of the required ports together as a group. To configure the power sequences for each host computer 1 Select the on-screen menu in one of two ways: • By simultaneously pressing and then releasing , or • By pressing the middle and right buttons of a three button mouse. Note: The mouse switching option is usable only if the ‘Mouse Switching’ option is enabled. See Global preferences for more details. If the login screen is displayed, enter a valid password. 2 Press to select ‘More menus’. 3 Highlight the ‘Functions’ option and press to select. 4 Highlight the ‘Power Control’ option and press to select. 5 As appropriate, highlight either the ‘Edit Power ON String’ or the ‘Edit Power OFF String’ options to display a screen similar to the one shown below: Power control sequences Note: The settings given below are for the EPS-S8 power switch - other p\�ower switches may require different settings. Please refer to your power swit\�ch documentation for details about codes required by other power switches. The structure of each power sequence (OFF and ON) is as follows: Pxy=z\0D Where: x is the switch box number, y is the power port number, z is ‘0’ for OFF or ‘1’ for ON, and \0D represents Enter (or Carriage return). Example 1 To switch ON port 5 of switch box 2, the code would be as follows: • Power sequence: P25=1\0D Example 2 To switch OFF port 8 of switch box 3, the code would be as follows: • Power sequence: P38=0\0D For details about operating this feature, see Power switching (via configuration menu) within the Operation chapter. To control two or more ports simultaneously You can control up to four power ports using a single sequence. This is done using the same command structure as shown above, plus a delay command, for each port. Immediately following a port command, insert the characte\�rs ‘\*’ before the next port command, and so on up to four ports. For instance, to switch on ports 1 and 2 in the first power switch, the command line wo\�uld be: P11=1\0D\*P12=1\0D PowerString[ASCII] EditPowerONString1 P12=1\0D PowerString[HEX] 5031323D315C3044 Stringsapplyto Computer:Computer8 Port: 08 Enter-SaveEsc-Quit F2-NextString F1-ASCII/HexToggle 6 Enter the required codes either within the upper ASCII section or the middle HEX section (use to change between them). The required codes are explained in ‘Power control sequences’ opposite. 7 Press to store the details and exit from the screen.
Performing upgrades The AdderView CATx 1000 units are fully upgradeable via flash upgrades, as are the individual Computer Access Modules that are used to link all host computers. Such upgrades require a Windows-based computer system to be linked via the OPTIONS port. Upgrading AdderView CATx 1000 units and CAMs The KVM Firmware Uploader utility is available from the Adder Technology website (www.adder.com) and allows you to check the current revision of the AdderView CATx 1000 unit firmware as well as every Computer Access Module connected to it. Items required to use the upgrade utility • Optional serial upgrade cable (see Appendix 2 for pin-out specifications). • A Windows-based upgrade computer with an RS232 serial port. • The latest version of the KVM Firmware Uploader and firmware files for the AdderView CATx 1000 - available from the Technical Support > Updates section of the Adder Technology website (www.adder.com). To use the KVM Firmware Uploader utility 1 - Obtain and run the KVM Firmware Uploader. Download the latest AdderView CATx 1000 KVM Firmware Uploader from the Adder Technology website and install it on a Windows-based upgrade computer that will be connected to the AdderView CATx 1000 unit. The files are supplied as a compressed ZIP file. Decompress the ZIP file with an appropriate tool such as WinZip (www.winzip.com) and copy all contained files to the same folder on the upgrade computer. 2 - Power off the AdderView CATx 1000 Remove the power supply plug from the rear panel of the unit. 3 - Connect the upgrade computer to the AdderView CATx 1000 Connect the upgrade computer to the OPTIONS port on the rear panel of the AdderView CATx 1000 unit using the supplied upgrade cable. Set the configuration of the computer’s serial port to: 19200 baud, 8 data bits, no parity, 1 stop bit. 4 - Power on the AdderView CATx 1000 and invoke upgrade mode Use a straightened out paper clip to press and hold the reset button (small hole adjacent to the front panel connector). Reconnect power and wait for three seconds before releasing. The UPG indicator should illuminate to show that the AdderView CATx 1000 is ready to be upgraded. 5 - Run the KVM Firmware Uploader utility From that folder, select the KVMUploader icon to run the upgrade utility. The KVM Firmware Uploader dialog will be displayed: 6 - Query the AdderView CATx 1000 unit Click the Query Unit button to confirm that communication is possible with the AdderView CATx 1000 and to establish the firmware details of the main unit and all connected CAMs. Note: The computer to which each CAM is connected must be powered before the respective CAM can be accessed. Note: AdderView CATx 1000 units in lower levels of cascade links (and their respective CAMs) cannot be queried or upgraded while remaining in the cascade arrangement. If the application cannot contact the AdderView CATx 1000, re-check the connection cable and click the Advanced... button to check that the correct serial port is being used. Change the serial port within the Advanced section, if necessary. continued
9 - Commence the upgrade To begin the upgrade process, click the Upload Now button. The progress will be shown within the dialog. Should you decide not to continue with \� the upload at any stage, click the Abort button; response to this is usually immediate, however, during an erase command, the upload will not be aborted until the erase is complete (this may take a few seconds). 10 - Cycle the power Disconnect the power. When the power is re-applied the AdderView CATx 1000 will operate using the new firmware. Issues to consider when performing flash upgrades The upgrade program rewrites the AdderView CATx 1000 firmware code. If the upgrade process is interrupted then the AdderView CATx 1000 will have invalid code and will not be able to operate. It is therefore good practice to ensure that the upgrade process is always fully completed. A partial or failed upgrade may be rectified by performing another upgrade. If the upgrade process is interrupted accidentally then you should press and release the front panel reset button without re-powering the unit. Running faulty or partially upgraded code may have unpredictable results and may damage your AdderView CATx 1000 or computing equipment. WARNING: Running faulty or partially upgraded code may have unpredictable\� results and may damage your AdderView CATx 1000 or computing equipment. The results of the unit query will be displayed in the Device/Dongle Selectio\�n dialog: The type and firmware revision of each discovered CAM will be displayed alongside the port number to which it is connected. 7 - Select the items to be upgraded Using the Device/Dongle Selection dialog you can determine which items should receive a firmware upgrade: • Use the Program / Verify Main Unit option to include or exclude the AdderView CATx 1000 unit itself. • Use the Select All CAMs option to upgrade every discovered CAM. • Use the Select All USB / PS2 / Sun CAMs options to upgrade only CAMs of a certain type. • Use the individual port options to select particular CAM devices to upgrade. When the required options have been selected, click OK. Note: Approximate upgrade times are: AdderView CATx 1000 unit = 4½ minutes; each selected CAM = 20 seconds. 8 - Select the upgrade file to be used From the main KVM Firmware Uploader dialog, click the Browse... button and select the upgrade file: AV1000_x.xx.txt where x.xx is the firmware version. The upgrade file details will be displayed within the dialog. IMPORTANT: Check that the ‘Intended Target Units’ field matches the ‘Unit Connected’ field. If these fields do not match then you \�may have an incorrect upgrade file, check with Adder Technology Ltd before proceeding. Check also that the ‘New firmware version’ is greater than the ‘\�Current firmware version’. Check that the ‘Intended Target Units’ field matches the ‘Unit Connected’ field. Check also that the ‘New firmware version’ is greater than the ‘Current firmware version’.
ADDERVIEWCATx1000 UserName: Password: Esc-ScrSave ADDERVIEWCATx1000 ComputerPort Computer1 01 Computer2 02 Computer3 03 Computer4 04 Computer5 05 Computer6 06 Computer7 07 Computer8 08 UserStatus ADMINSHAREDUSE F1-MoremenusF3-Find Esc-QuitF4-Logout This column shows the AdderView CATx 000 address for each computer. If you wanted to select ports using the hotkey method, these are addresses that you would enter. Default names for each computer port Your Login nameLink status of your user port Enter your Login name here Selecting a computer There are three main ways for local and remote users to select a specific computer channel: • Using hotkeys (as described below) – this is a good method if you continually access a small number of computers. • Using the on-screen menu – this is the best method when there are many connected computers. • Using mouse buttons – this is a good method for cycling between a small number of computers. For all methods (if the confirmation box option is enabled), when the required port is selected, a pop up message will be displayed to confirm the co\�mputer name or number, and its status. Alternatively, an error message explaining why a connection is not possible (press to cancel the latter type of message). To select a computer using hotkeys 1 Simultaneously press and hold and . Note: The and keys when pressed in combination are called ‘hotkeys’ and they signal to the AdderView CATx 1000 that you wish to control it, rather than the computer. However, if these particular hotkeys clash with another device or program, then your administrator may change\� them to a different combination. If the combination fails to work, then please contact the system administrator for details. 2 While still holding and , press the first numeral of the required port address, then: • If the port address is a single character, release all of the keys. • If the port address is two or more characters, release the first numeral key and press the second – repeat this procedure until all of the port address numerals have been entered, then release and . Note: The numbers on your keyboard’s numeric keypad are not valid, use only the numeral keys above the QWERTY section. Note: If your user port does not have authorisation to view the selected\� port then an ‘Insufficient user rights’ messages will be displayed. continued If the above login prompt is not displayed, you are either already logged in to the AdderView CATx 000 unit, or the security features have not been implemented. In such cases see ‘To view this menu at any time’ below. Operation Local and remote user access Local users (directly connected) and remote users (via an Adder X100/X200 extender) gain access to the AdderView CATx 1000 unit in exactly the same way. To gain access as a local or remote user: 1 From a local or remote keyboard, press any key to display the login prompt: 2 Enter your username and password. Providing you have the correct permissions, the screen will display the main menu, showing you a list of computers for which you have permission to access: To view this menu at any time: Press and hold the hotkeys (usually and ), then press and finally release all three keys. Note: The and keys when pressed in combination are called ‘hotkeys’ and they signal to the AdderView CATx 1000 that you wish to control it, rather than the host computer. However, if these particular hotkeys clash with another device or program, then your administrator may change them to a differen\�t combination. If the combination fails to work, then please contact your system administrator for details. These indicators show which systems are currently accessible (green) or inaccessible (red). HT
Standard hotkeys The range of hotkey combinations are as follows: Note: If your hotkeys have been changed, substitute them for and in the examples given here. Selects port 1 Selects port 2 • • • • then Selects port 10 Note: When entering multiple digit addresses as above or for even longer cascaded computers, keep and pressed down until all other numbers have been entered. Selects the next available port Selects autoscan mode where each (authorised) port is displayed for a period determined by the administrator. To cancel autoscan mode, simply select any fixed channel using any of the suggested methods. Switches off the video signal – this will cause a power saving monitor to enter its standby mode. To awaken the monitor, simply select any fixed channel using any of the suggested methods. Logs out the current user (if security is enabled) or selects port 0 to disable the video signal (if security is disabled). & , , or Moves the currently displayed on-screen menu around the screen. To select a computer using the on-screen menu 1 Select the on-screen menu in one of two ways: • By simultaneously pressing and then releasing , or • By pressing the middle and right buttons of a three button mouse. Note: The mouse switching option is usable only if the ‘Mouse Switching’ option is enabled. See Global preferences for more details. At this point, depending on the security settings and the current log in situation, one of two things will be displayed, either the login screen, or the Selection menu: 2 Use the and keys (or the scroll wheel of an IntelliMouse) to highlight the required computer name. Alternatively (for large configurations), press to perform an alphabetical search for a particular port name. Note: If security has been enabled then only computers to which the curr\�ent user port has permission will be displayed. 3 Press to select the highlighted port. ADDERVIEWCATx1000 ComputerPort Computer1 01 Computer2 02 Computer3 03 Computer4 04 Computer5 05 Computer6 06 Computer7 07 Computer8 08 UserStatus ADMINSHAREDUSE F1-MoremenusF3-Find Esc-QuitF4-Logout The Selection Menu – here you can select computers by name.
To select a computer using mouse buttons Note: This procedure works only with three-button or IntelliMouse device\�s and only if the ‘Mouse Switching’ option has been enabled by your admi\�nistrator. 1 Hold down the middle button (or scroll wheel) of the mouse. 2 Click the left mouse button to select the next computer port. When the correct port is reached, release the middle button. Note: If security has been enabled then only computers to which you have\� permission will be displayed. To select a computer using mouse buttons – Advanced method 1 Select the on-screen menu by pressing the middle and right buttons of a three button mouse. 2 Use the scroll wheel to highlight the required computer port. 3 Then, select either: • Shared Use - press the left mouse button - This standard method allows other users to view the same computer port. Control of the port is given to one user at a time, on a first-come, first-served basis and\� is relinquished after a certain period of inactivity. • Escape without selecting a port – press the right mouse button. User arbitration - simultaneous local and remote users During operation, if both the local and remote user consoles are both connected and being used, the connected video monitors will both continuously receive the output from the selected host system. Control of the selected host system (and switching operations) is arbitrated by the AdderView CATx 1000 on a first come, first served basis. In the idle state, control is available to both users and their keyboard indicators both show the current Num Lock, etc. conditions of the host system. At the moment that a key is pressed or a mouse is moved, the keyboard and mouse of the other user are temporarily locked-out (the video images remain). The keyboard indicators of the locked-out user then begin to flash to confirm their status After a period of inactivity (determined by the User Timeout option in Global Preferences) from the user currently in control, the modules return to their idle condition and re-instate the keyboard indicators of the locked-out user.
Selecting cascaded computers The AdderView CATx 1000 is not limited to sharing just eight or sixteen computers. By joining numerous AdderView CATx 1000 products together in a tree-like or cascade arrangement, it is possible for each user port to view many more computers. Although you can use exactly the same selection methods to choose any computer, you are strongly recommended to use the on screen menu method for the following reasons:• The on screen menu – this method displays the names of each computer in alphabetical order and also allows you to search for them by name, press – a useful feature in a long list. This really is the best way to access a large number of computers. • The mouse method – this method is fine for small numbers of computers but can take too long to reach the required computer in an extensive configuration. • The hotkey method – depending on their position within the connection structure, each computer can have an address up to four digits long which can be difficult to remember and laborious to type. Logging in and out The AdderView CATx 1000 features a straightforward security system that helps to prevent unauthorised access to some, or all connected computers. If the security option has been selected by your administrator then you \�will be asked to enter a User Name and Password when you first access a user port. When you have finished using the computer, it is then good practice to logout, forcing any other users to authenticate themselves prior to use. Note: If the security option has not been enabled then no login is requi\�red. To log in to the AdderView CATx 000 1 If it is not already displayed, move the mouse or press any key to display the log in screen. 2 Enter your designated User Name and press . 3 Enter your designated Password and press . If both entries are correct then the selected port will be displayed. Note: If either the User Name or Password are incorrect, the entries wil\�l be cleared to allow another attempt. To log out from the AdderView CATx 000 Either: • Press and at any time to log out. or 1 Select the on-screen menu in one of two ways: • By simultaneously pressing and then releasing . Note: The and hotkeys may have been changed. If the combination fails to work, then please contact the system administrator \� for details, or • By pressing the middle and right buttons of a three button mouse. 2 Press . You will be logged out and the login window will be re-displayed.
The reminder banner As many computer screen layouts can appear very similar, the AdderView CATx 1000 provides a reminder banner option that indicates which computer port you are currently viewing. The banner is usually displayed at the top of the screen, using white lettering and transparent background. You can:• Move the banner • Change the banner colours, and/or • Disable the banner To move the reminder banner 1 While viewing a computer port, press and hold and . Note: The and hotkeys may have been changed. If the combination fails to work, then please contact the system administrator for details.\� 2 Press the , , and keys to move the banner to the required position. To change banner colours or disable the banner 1 Select the on-screen menu in one of two ways: • By simultaneously pressing and then releasing , or • By pressing the middle and right buttons of a three button mouse. If you are not already logged in, do so now. 2 Press to select ‘More menus’. 3 Highlight the ‘User Preferences’ option and press to select. 4 Select the required option: • To disable the banner – highlight ‘Reminder Banner’ and press until ‘DISABLED’ is shown. • To change colours – highlight ‘Reminder Colour’ and press until the desired colour combination is displayed. 5 Press to save the settings. Press twice more to return to the computer port and view your changes. The confirmation box The AdderView CATx 1000 provides the option of a confirmation box that is displayed on screen for three seconds after a computer is selected. The confirmation box indicates the current user port and your user name, the selected computer and the connection status. You can enable or disable the confirmation box, as required. To enable/disable the confirmation box 1 Select the on-screen menu in one of two ways: • By simultaneously pressing and then releasing , or • By pressing the middle and right buttons of a three button mouse. If you are not already logged in, do so now. 2 Press to select ‘More menus’. 3 Highlight the ‘User Preferences’ option and press to select. 4 Highlight the ‘Confirmation Box’ option and press to select ‘ENABLED’ or ‘DISABLED’, as required. 5 Press to save the settings. Press twice more to return to the computer port and view your changes.
User preferences and functions In addition to customising the reminder banner as described earlier, you can also: • Change the colour of the on screen menu, • Select the screen saver style, • Restore mouse operation, or • Perform power control functions. All of these options are discussed within Appendix 1. Power switching (via configuration menu) When used in conjunction with optional power switch boxes, the AdderView CATx 1000 allows you complete remote control over the connected computers. The primary function of the power switching option is to remotely power down and reset computers that are failing to respond. To switch a computer on or off 1 Select the on-screen menu in one of two ways: • By simultaneously pressing and then releasing , or • By pressing the middle and right buttons of a three button mouse. If you are not already logged in, do so now. 2 Switch to the computer port that needs to be switched on or off. Note: If the computer is still responding, try to shut it down normally before attempting a power switch operation. 3 Display again the on screen menu and press to select ‘More menus’. 4 The ‘Functions’ option should be highlighted, press . 5 Highlight ‘Power Control’ and press . 6 Highlight either ‘Switch Computer ON’ or ‘Switch Computer OFF’\� as necessary and press . A warning message with two options will be displayed. 7 Press to confirm or to confirm and exit. The latter option clears the menu so that, if required, you can be ready to enter any escape sequences that are needed by the computer (to access its BIOS setup area), during the bootup sequence.
Further information This chapter contains a variety of information, including the following:\�• Getting assistance - see right • Appendices • Appendix 1 - Configuration menus • Appendix 2 - Cable specifications • Safety information • Warranty • Radio frequency energy statements Getting assistance If you are still experiencing problems after checking the list of solutions in the Troubleshooting section then we provide a number of other solutions: • Adder Technology website – www.adder.com Check the Support section of our website for the latest solutions and dr\�iver files. • Email – [email protected] • Fax in the UK: 0 00 in the US: + • Phone in the UK: 0 00 in the US: + HT