ADDERView 4 PRO VGA MultiScreen Manual
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10 Channel switching by external control The OPTIONS port featured on every AV4PRO-VGA allows external control of\ the current channel either by the optional RC4 controller, commands sent via RS-232 serial input or by switching one of the four channel select input\ lines. For more details about the necessary RS-232 serial cable, see Appendix 2. OPTIONS port pinout The OPTIONS port can accept either 8p8c or 10p10c connectors, as required. To connect a computer or device for remote control 1 Insert the 8p8c or 10p10c connector of the cable to the OPTIONS port on the rear panel of the unit. Control by RS-232 serial Where the external control is via RS-232 signal, ensure that the confi\ guration menu option is set to or to enable RS-232 control. Serial port parameter settings Ensure that the chosen serial port is configured to the following: • Baud rate: To match setting of option in the Configuration menu • Data bits: 8 • Stop bit: 1 • Parity: None Serial port channel selection codes ASCII Character Hex Decimal • Channel 1: ‘1’ 0x31 49 • Channel 2: ‘2’ 0x32 50 • Channel 3: ‘3’ 0x33 51 • Channel 4: ‘4’ 0x34 52 Note: As each channel is chosen using the above RS-232 commands, the peripherals that will be transferred are determined by the current setti\ ng of the switching mode. Control by channel select input lines Where the external control is via the four channel select input lines of\ the OPTIONS port (see pin out opposite), ensure that the configuration m\ enu option is set to to enable the input lines. The four input lines are suitable for connection to dry contacts or open\ collector style outputs. Connecting an input line to GND will cause the AV4PRO-VGA to switch all of its functions to the selected channel: • Channel 1: Channel select input 1 low • Channel 2: Channel select input 2 low • Channel 3: Channel select input 3 low • Channel 4: Channel select input 4 low If the input line is held low then all other switching requests by other\ means will be ignored until the line returns to a high (open) state. If more than one logic input is low (closed) then the lower channel nu\ mber takes priority. Note: The input lines have only limited protection against over voltage.\ 8p8c 10p10c Signal 1 Channel select input 1 1 2 5VDC power output (100mA max) 2 3 GND reference for all signals 3 4 RS232 (RXD) data receive 4 5 RS232 auxiliary data transmit (reserved) 5 6 RS232 auxiliary data receive (reserved) 6 7 RS232 (TXD) data transmit 7 8 Channel select input 2 8 9 Channel select input 3 10 Channel select input 4 1 10 OPTIONS 2 Connect the other end of the cable to a vacant serial port on the computer or to the output of the switching device. 4 USER CO NSOLE OPTIONS
11 4321 USB2.0 SWITCHED USB 1 USB 25V 2.5A INDOOR USE ONL YUSER CONSOLE OPTIONS 43 21 USB2.0 SWITCHED USB 1 USB 25V 2.5A INDOOR USE ONL YUSER CONSOLE OPTIONS Slave AV4PRO-VGA Master AV4PRO-VGA Master monitorSlave monitor Computers fitted with multiple video heads Serial synchronisation cable Synchronising multiple units AV4PRO-VGA units can be connected together so that they operate in a synchronised manner. Thus, two AV4PRO-VGA units can be made to switch two video heads in a similar manner to an AVPRO- VGA-DUAL. Additionally, two AVPRO-VGA-DUAL units could be made to resemble an AVPRO-VGA-QUAD, while two AVPRO-VGA- QUAD units could be combined in order to switch up to eight video heads simultaneously. Whenever an AV4PRO-VGA channel is switched, it sends an RS232 command out on its serial interface (marked OPTIONS on the rear panel). An AV4PRO-VGA will switch its channel if it receives the same command on its serial interface. Consequently, by linking the serial interfaces, a master unit may be made to automatically switch one or more slave units as shown in the diagram. It should be noted that the synchronisation cable deliberately does not have the transmit pin of the Slave End connector linked to the receive pin of the Master End connector. To do so would cause the Slave unit to be able to switch the Master unit. This would setup an endless cyclical switching sequence that would prevent the AV4PRO-VGA devices from operating correctly. For more details about the serial synchronisation cables, see Appendix 2.
12 Managing EDID video display information Whenever a AV4PRO-VGA unit is powered on (or when the option is selected from the configuration menu), it will interrogate the connected monitor(s) to determine whether EDID (Extended Display Identificati\ on Data) information is available. If EDID information is available, it will be c\ opied and used; otherwise a default set of data, stored within the AV4PRO-VGA, wil\ l be substituted. You can also optionally choose to prevent the unit from see\ king new EDID information and instead rely only on stored data. EDID Emulation The AV4PRO-VGA units use our EDID Emulation feature to ensure that the collected EDID information (up to two pages) is correctly supplied to \ every connected computer, whether it is currently selected or not: 1 2 3 4 USB2.0 SWITCHED USB 1 USB 2 5V 4A INDOOR USE ONL Y USER CONSOLE OPTIONS V1 V2 V3 V4 Displa y 1 Displa y 2 Displa y 3 Displa y 4 Computer1 EDID Computer2 EDID Computer3 EDID Computer4 EDID Refreshing EDID information during use You can refresh the EDID information from the connected monitor(s) without the need to power cycle the AV4PRO-VGA. To refresh EDID information during use 1 Enter the Configuration menu. 2 Press to enter the Functions menu 3 Press and then . 4 Press and then to exit the menu. Using stored EDID information only You can choose to prevent the unit from interrogating the video display(s) during startup. When you invoke this option, the unit will \ only use the EDID information that it has already stored and pass this on to the connected computers. To revert to interrogating the video display, use the F 2 function discussed above. To use the stored EDID information at the power up 1 Enter the Configuration menu. 2 Press to enter the Functions menu 3 Press and then . 4 Press and then to exit the menu.
13 Configuration Using the configuration menu The configuration mode allows you to determine numerous aspects of the\ AV4PRO-VGA unit capabilities. To use the configuration menu During normal use, the seven segment display on the front panel shows th\ e number of the currently selected computer channel. From this condition, \ enter configuration mode as follows: 1 Press and hold the front panel COMPUTER button for roughly five seconds. The display will show: 2 On the keyboard, press the letter key for the required menu section, e.g\ . The display will show the pressed letter, e.g. 3 Press the number of the required setting, e.g. The display will show the pressed number, e.g. 4 Press to accept the setting and return to the main menu section. The display will show: 5 You can now continue with your next configuration change (go to step \ 2), or exit from the configuration menu (see below). To exit the configuration menu and save changes • Press and then press to exit and save changes. To exit the configuration menu without saving • Press either of the front panel buttons. Enter the OPTIONS port Baud rate menu 1200 (default) 38400 2400 57600 9600 115200 19200 Enter the Functions menu Show current firmware version Refresh EDID information from the connected video display (default) Use the stored EDID at startup, do not interrogate the video display Reset configuration to factory defaults ( is displayed momentarily) Enter the Hotkey menu Ctrl + Alt (default) Alt Ctrl + Shift Left Ctrl + Alt Alt + Shift Right Ctrl + Alt Right Alt Hotkeys disabled Enter the Options port behaviour menu Channel switching via RS-232 serial control (using the baud rate set by the ‘B’ option). Contact switching via the Options port disabled. (d) Channel switching via RC4 remote. Contact switching disabled. As per but with contact switching enabled. Set a new password for use with the lock mode Enter the Switch Mode menu All (default) KVM + Speaker KVM only Speaker only USB1 only USB2 only Enter the Autoscan Time Delay menu Autoscan disabled 15 seconds 2 seconds 30 seconds 5 seconds (default) 1 minute 7 seconds 5 minutes Enter the User Preferences menu Enable mouse switching (default) Disable mouse switching Cycle all ports (when using ‘Hotkey + Tab’ or ‘Autoscan’) (default) Cycle only active ports (when using ‘Hotkey + Tab’ or ‘Autoscan’) You can press at any point to exit from an option and return to the main menu ( ) section. (default) or (d) denote the default settings for each group of options. HT
14 General configuration Changing hotkeys AV4PRO-VGA units use and as their standard hotkeys. These can be changed if they clash with other software or hardware within the install\ ation. To change the hotkeys 1 Enter the Configuration menu. 2 Press to enter the Hotkey menu and then press either: to choose Ctrl + Alt to choose Ctrl + Shift to choose Alt + Shift to choose Right Alt 3 Press to accept the setting and return to the main menu section. 4 Press and then to exit the menu and save changes. Mouse switching You can enable or disable mouse switching to suit your installation requ\ irements. To enable/disable mouse switching 1 Enter the Configuration menu. 2 Press to enter the User Preferences menu and then press either: to Enable mouse switching to Disable mouse switching 3 Press to accept the setting and return to the main menu section. 4 Press and then to exit the menu and save changes. OPTIONS port speed You can change the speed of the OPTIONS serial port. To change the OPTIONS port speed 1 Enter the Configuration menu. 2 Press to enter the Baud rate menu and then press either: to choose 1200 to choose 2400 to choose 9600 to choose 19200 3 Press to accept the setting and return to the main menu section. 4 Press and then to exit the menu and save changes. OPTIONS port channel control behaviour You can determine how the OPTIONS port responds to channel control input\ s. To define the OPTIONS port behaviour 1 Enter the Configuration menu. 2 Press to enter the Options port menu and then press either: to allow channel switching commands to be received via RS-232 serial signal through the OPTIONS port (see Appendix 2 for cable pin-out details and Channel switching by external control for command details). The baud rate currently set by the option will be used for the port. Switching commands via the four channel select inputs within the OPTIONS port connector are disabled in this mode. Use option if you wish to enable the channel select inputs in addition to RS-232 control. \ to allow channel switching commands to be received from the optional RC4 remote control (see Optional RC4 control for connection details). The baud rate set by the option is ignored and the rate used by the RC4 is automatically imposed. Switching commands via the four channel select inputs within the OPTIONS port connector are disabled in this mod\ e. enables channel switching via RS-232 as per option . However, in this mode the four channel select inputs are also enabled. 3 Press to accept the setting and return to the main menu section. 4 Press and then to exit the menu and save changes. continued to choose Alt to choose Left Ctrl + Alt to choose Right Ctrl + Alt to disable the Hotkeys to choose 38400 to choose 57600 to choose 115200
15 Switching mode Using the configuration menu, you can define a default switching mod\ e. The switching mode determines which peripherals (KVM, USB1, USB2 and/or speakers) should be moved to the next computer when it is selected usin\ g any of the standard methods. Regardless of the default switching mode set here, during use you can always change the mode using either the MODE button (\ on the front panel) or using the additional hotkey press combinations. Note: Of the external switching methods, the RC4 remote and the RS-232 s\ erial signal inputs will switch the peripherals as defined by the currently \ selected switching mode. However, switching control initiated by the channel sele\ ct input lines will always switch all of the peripherals to the chosen channel re\ gardless of the switching mode. To set the default switching mode 1 Enter the Configuration menu. 2 Press to enter the Switch Mode menu and then press either: to select All (default) to select KVM and speaker to select KVM only to select Speaker only to select USB1 only to select USB2 only 3 Press to accept the setting and return to the main menu section. 4 Press and then to exit the menu and save changes. Miscellaneous functions To refresh EDID information from the monitor 1 Enter the Configuration menu. 2 Press to enter the Functions menu 3 Press and then . 4 Press and then to exit the menu and save changes. To use the stored EDID information at the power up When you engage this mode, the unit will not interrogate the video displ\ ay during startup and will instead use the data that are stored. To revert \ to interrogating the video display, use the F 2 function discussed above. 1 Enter the Configuration menu. 2 Press to enter the Functions menu 3 Press and then . 4 Press and then to exit the menu and save changes. To reset configuration to factory defaults 1 Enter the Configuration menu. 2 Press to enter the Functions menu 3 Press and then . The display will show momentarily. 4 Press and then to exit the menu and save changes. To show the current firmware version 1 Enter the Configuration menu. 2 Press to enter the Functions menu 3 Press and then . The display will blank for a short while and then the major number of th\ e firmware revision will be shown. The display will blank again and then\ show the first digit of the minor number. Following another blank, the seco\ nd digit of the minor number will be displayed. e.g. 1 0 2 equals v1.02 4 Press and then to exit the menu and save changes. To set a new password 1 Enter the Configuration menu. 2 Press and then . The display will show 3 Enter a new password and then . See To lock access to the computers. 4 Press and then to exit the menu and save changes.
16 Performing upgrades The AV4PRO-VGA unit is fully upgradeable via flash upgrade. Such upgra\ des require a Windows-based computer system to be linked via the OPTIONS port. Items required to perform an upgrade • Optional upgrade cable (see Appendix 2 for pin-out specifications). • A Windows-based upgrade computer with an RS232 serial port. • The latest version of the KVM Firmware Uploader and firmware files for the AV4PRO-VGA unit - available from the Technical Support > Updates section of the Adder Technology website (www.adder.com). To use the KVM Firmware Uploader utility 1 - Obtain and run the KVM Firmware Uploader. Download the latest AV4PRO-VGA unit KVM Firmware Uploader from the Adder Technology website and install it on a Windows-based upgrade computer that will be connected to the AV4PRO-VGA unit. The files are supplied as a compressed ZIP file. Decompress the ZIP file with \ an appropriate tool such as WinZip (www.winzip.com) and copy all containe\ d files to the same folder on the upgrade computer. 2 - Power off the AV4PRO-VGA unit Remove the power supply plug from the rear panel of the unit. 3 - Connect the upgrade computer to the AV4PRO-VGA unit Connect the serial port of the upgrade computer to the OPTIONS port on the rear panel of the unit using the optional upgrade cable. 4 - Invoke upgrade mode While powering on or when already powered: Press and hold the COMPUTER and MODE buttons (for up to ten seconds) until the numeric indicator shows ‘’. 5 - Run the KVM Firmware Uploader utility From that folder, select the KVMUploader icon to run the upgrade utility\ . The KVM Firmware Uploader dialog will be displayed: 6 - Query the AV4PRO-VGA unit Click the Query Unit button to confirm that communication is possible with the AV4PRO-VGA unit and to establish its firmware details. If successf\ ul, the ‘Unit connected’ field should show the name of the AV4PRO-VGA un\ it and the current firmware will also be listed. If the application cannot contact the AV4PRO-VGA unit, re-check the connection cable and click the Advanced... button to check that the correct serial port is being used. Change the serial port within the Advanced... section, if necessary. continued There is no need to adjust the computer’s serial port settings as the application will do this automatically. 4 USER CO NSOLE OPTIONS
17 Issues to consider when performing flash upgrades The upgrade program rewrites the internal firmware code. If the upgrad\ e process is interrupted then the unit will have invalid code and will not\ be able to operate. It is therefore good practice to ensure that the upgrade pro\ cess is always fully completed. A partial or failed upgrade may be rectifie\ d by performing another upgrade. WARNING: Running faulty or partially upgraded code may have unpredictabl\ e results and may damage your AV4PRO-VGA unit or computing equipment. 7 - Select the upgrade file to be used From the main KVM Firmware Uploader dialog, click the Browse... button and select the upgrade file: AV4Pro_xxx.txt where xxx is the firmware version. The upgrade file details will be displayed within the dialog. IMPORTANT: Check that the ‘Intended Target Units’ field matches \ the ‘Unit Connected’ field. If these fields do not match then you \ may have an incorrect upgrade file, check with Adder Technology Ltd before proceeding. Check also that the ‘New firmware version’ is greater than the ‘\ Current firmware version’. Check that the ‘Intended Target Units’ field matches the ‘Unit Connected’ field. Check also that the ‘New firmware version’ is greater than the ‘Current firmware version’. 8 - Commence the upgrade To begin the upgrade process, click the Upload Now button. The progress will be shown within the dialog. Should you decide not to continue with \ the upload at any stage, click the Abort button; response to this is usually immediate, however, during an erase command, the upload will not be aborted until the erase is complete (this may take a few seconds). 9 - Cycle the power Disconnect the power. When the power is re-applied the AV4PRO-VGA unit will operate using the new firmware.
18 Operation Selecting a computer There are four main ways to switch the common peripherals to specific \ computer channels: • Using the front panel controls • Using hotkeys • Using mouse button presses • Using external switching control (RC4 remote, RS-232 or input lines) To select a computer using the front panel The front panel allows you to determine how the various peripherals are \ switched to one or more computer channels. 1 Optional: If you need to selectively switch some of your peripherals, pr\ ess the MODE button repeatedly to change the switching mode: KVM SPKUSB1 USB2 MODE MODE MODE MODE MODEWill switch all peripherals together Will switch keyboard, video, mouse and speakers Will switch only the keyboard, video and mouse Will switch only the speakers Will switch only USB peripheral 1 Will switch only USB peripheral 2 Note: If an indicator flashes, it signifies that the respective peri\ pheral is currently switched to another computer channel. 2 Press the COMPUTER button repeatedly to select the required computer channel. COMPUTER KVM V1 SPK V2 U SB1 V3 USB2 V4 MODEUse this button to choose which peripherals will be switched The KVM, SPK, USB1, and USB2 indicators show which peripherals are switched to the current computer channel OR (as you begin pressing the MODE button) the peripherals that will be switched during the next press(es) of the COMPUTER button. Use this button to choose the next required computer Indicates the number of the currently selected computer Multiscreen models only - The V1 to V4 indicators show which video monitors are switched to the current computer channel. HT
19 To select a computer using hotkeys Using hotkey combinations, you can quickly switch the keyboard, video monitor(s), mouse and speakers and USB peripherals to any computer cha\ nnel. There are two mains ways to use hotkeys: Standard and Additional. Standard hotkey press combinations The standard hotkey press combinations allow you to change channels with\ the minimum of keypresses: 1 Simultaneously press and hold and (or other hotkeys, if altered). 2 While still holding and , press the number key of the required channel address (or the TAB key), then release all of the keys. Note: The numbers on your keyboard’s numeric keypad are not valid, us\ e only the numeral keys above the QWERTY section. The ports (KVM, audio and/or USB) that are switched using this method depend upon the switching mode that is currently set using the front panel buttons. The range of standard hotkey combinations are as follows: Note: If your hotkeys have been changed, substitute them for and in the examples given here. Selects channel 1 Selects channel 2 Selects channel 3 Selects channel 4 Isolates the user console from all channels Selects the next channel (see note ) What are hotkeys? The and keys when pressed in combination are called ‘hotkeys’ and they signal to the AV4PRO-VGA unit that you wish to control it, rather t\ han the computer. However, if these particular hotkeys clash with another de\ vice or program, you can change them to a different combination within the Configuration menu. Additional hotkey press combinations In addition to the standard hotkey press combinations (shown left), yo\ u can also add additional keypresses in order to determine which peripherals are sw\ itched: 1 Simultaneously press and hold and . 2 Press and release a command key: to switch all peripherals to switch only the keyboard, video and mouse to switch only the speakers to switch only USB1 and USB2 3 Press and release the required channel number ( to using only the keys above the QWERTY section). 4 Release and . The appropriate peripherals will change to the chosen channel. Note: Regardless of which peripherals were switched, the front panel indicators will continue to show the switching mode that was last determined using the front panel controls. Choosing which computers are accessed when using hot keys + tab The computer channels that are visited when you use the hot keys + tab (or mouse buttons/autoscan) are determined by a setting within the Configuration menu: 1 Enter the Configuration menu. 2 Press and then press either: to choose Cycle all ports, or to choose Cycle only active ports 3 Press to accept the setting and return to the main menu section. 4 Press and then to exit the menu and save changes.