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ADDERView 4 PRO VGA MultiScreen Manual

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    10
    Channel switching by external control
    The OPTIONS port featured on every AV4PRO-VGA allows external control of\
     
    the	current	channel	either	by	the	optional	RC4	controller,	commands	sent	via	
    RS-232 serial input or by switching one of the four channel select input\
     lines. For 
    more details about the necessary RS-232 serial cable, see Appendix 2.
    OPTIONS port pinout
    The	OPTIONS	port	can	accept	either	8p8c	or	10p10c	connectors,	as	required.
    To connect a computer or device for remote control
    1	 Insert	the	8p8c	or	10p10c	connector	of	the	cable	to	the	OPTIONS port on the 
    rear panel of the unit.
    Control by RS-232 serial
    Where the external control is via RS-232 signal, ensure that the confi\
    guration 
    menu option  is set to  or  to enable RS-232 control.   
    Serial port parameter settings
    Ensure that the chosen serial port is configured to the following:
    •	 Baud	rate:		 To	match	setting	of	 option in the Configuration menu
    •	 Data	bits:		 8
    •	 Stop	bit:		 1
    •	 Parity:	 None	
    Serial port channel selection codes
      ASCII  Character Hex Decimal
    •	 Channel	1:		 ‘1’	 0x31	 49
    •	 Channel	2:		 ‘2’	 0x32	 50
    •	 Channel	3:		 ‘3’	 0x33	 51
    •	 Channel	4:		 ‘4’	 0x34	 52
    Note: As each channel is chosen using the above RS-232 commands, the 
    peripherals that will be transferred are determined by the current setti\
    ng of the 
    switching mode.
    Control by channel select input lines
    Where the external control is via the four channel select input lines of\
     the 
    OPTIONS port (see pin out opposite), ensure that the configuration m\
    enu option 
     is set to  to enable the input lines.
    The four input lines are suitable for connection to dry contacts or open\
     collector 
    style	outputs.	Connecting	an	input	line	to	GND	will	cause	the	AV4PRO-VGA	to	
    switch all of its functions to the selected channel: 
    •	 Channel	1:		 Channel	select	input	1 low
    •	 Channel	2:		 Channel	select	input	2 low
    •	 Channel	3:		 Channel	select	input	3 low
    •	 Channel	4:		 Channel	select	input	4 low
    If the input line is held low then all other switching requests by other\
     means will 
    be ignored until the line returns to a high (open) state.
    If more than one logic input is low (closed) then the lower channel nu\
    mber takes 
    priority.
    Note: The input lines have only limited protection against over voltage.\
     8p8c 10p10c  Signal
    	 	 1	 Channel	select	input	1
    	 1	 2	 5VDC	power	output	(100mA	max)
     2  3 GND reference for all signals
     3  4 RS232 (RXD) data receive
     4  5 RS232 auxiliary data transmit (reserved)
     5  6 RS232 auxiliary data receive (reserved)
     6  7 RS232 (TXD) data transmit
    	 7	 8	 Channel	select	input	2
    	 8	 9	 Channel	select	input	3
    	 	 10	 Channel	select	input	4
    1 10
    OPTIONS
    2	 Connect	the	other	end	of	the	cable	to	a	vacant	serial	port	on	the	computer	
    or to the output of the switching device.
    4
    USER
    CO
    NSOLE
    OPTIONS   
    						
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    11
    4321
    USB2.0
    SWITCHED USB 
    1
    USB  25V
    2.5A
    INDOOR USE
    ONL YUSER
    CONSOLE
    OPTIONS
    43 21
    USB2.0
    SWITCHED USB 
    1
    USB  25V
    2.5A
    INDOOR USE
    ONL YUSER
    CONSOLE
    OPTIONS
    Slave AV4PRO-VGA
    Master AV4PRO-VGA
    Master monitorSlave monitor
    Computers fitted with multiple video heads
    Serial synchronisation cable
    Synchronising multiple units
    AV4PRO-VGA units can be connected together so that they operate 
    in a synchronised manner. Thus, two AV4PRO-VGA units can be 
    made to switch two video heads in a similar manner to an AVPRO-
    VGA-DUAL. Additionally, two AVPRO-VGA-DUAL units could be 
    made to resemble an AVPRO-VGA-QUAD, while two AVPRO-VGA-
    QUAD units could be combined in order to switch up to eight video 
    heads simultaneously. 
    Whenever an AV4PRO-VGA channel is switched, it sends an RS232 
    command out on its serial interface (marked OPTIONS on the rear 
    panel). An AV4PRO-VGA will switch its channel if it receives the 
    same	command	on	its	serial	interface.	Consequently,	by	linking	the	
    serial interfaces, a master unit may be made to automatically switch 
    one or more slave units as shown in the diagram.
    It should be noted that the synchronisation cable deliberately does 
    not have the transmit pin of the Slave End connector linked to the 
    receive pin of the Master End connector. To do so would cause the 
    Slave unit to be able to switch the Master unit. This would setup 
    an endless cyclical switching sequence that would prevent the 
    AV4PRO-VGA devices from operating correctly. For more details 
    about the serial synchronisation cables, see Appendix 2.       
    						
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    12
    Managing EDID video display information
    Whenever a AV4PRO-VGA unit is powered on (or when the option  is 
    selected from the configuration menu), it will interrogate the connected 
    monitor(s) to determine whether EDID (Extended Display Identificati\
    on Data) 
    information is available. If EDID information is available, it will be c\
    opied and 
    used; otherwise a default set of data, stored within the AV4PRO-VGA, wil\
    l be 
    substituted. You can also optionally choose to prevent the unit from see\
    king 
    new EDID information and instead rely only on stored data. 
    EDID Emulation
    The AV4PRO-VGA units use our EDID Emulation feature to ensure that the 
    collected EDID information (up to two pages) is correctly supplied to \
    every 
    connected computer, whether it is currently selected or not:
    1
    2
    3
    4
    USB2.0
    SWITCHED USB 1
    USB 2
    5V
    4A
    INDOOR
    USE
    ONL Y
    USER
    CONSOLE
    OPTIONS
    V1 V2 V3 V4
    Displa y
    1
    Displa
    y
    2
    Displa
    y
    3
    Displa
    y
    4
    Computer1
    EDID
    Computer2
    EDID
    Computer3
    EDID
    Computer4
    EDID
    Refreshing EDID information during use
    You can refresh the EDID information from the connected monitor(s) 
    without the need to power cycle the AV4PRO-VGA. 
    To refresh EDID information during use
    1  Enter the Configuration menu. 
    2 Press  to enter the Functions menu
    3 Press  and then .
    4 Press  and then  to exit the menu.
    Using stored EDID information only
    You can choose to prevent the unit from interrogating the video 
    display(s) during startup. When you invoke this option, the unit will \
    only use the EDID information that it has already stored and pass this 
    on to the connected computers. To revert to interrogating the video 
    display, use the F 2 function discussed above.
    To use the stored EDID information at the power up
    1 Enter the Configuration menu. 
    2 Press  to enter the Functions menu
    3 Press  and then .
    4 Press  and then  to exit the menu.    
    						
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    13
    Configuration
    Using the configuration menu
    The configuration mode allows you to determine numerous aspects of the\
     
    AV4PRO-VGA unit capabilities.  
    To use the configuration menu
    During normal use, the seven segment display on the front panel shows th\
    e 
    number of the currently selected computer channel. From this condition, \
    enter 
    configuration mode as follows:
    1 Press and hold the front panel COMPUTER button for roughly five seconds. 
    The display will show: 
    2 On the keyboard, press the letter key for the required menu section, e.g\
    . 
     The display will show the pressed letter, e.g.      
    3 Press the number of the required setting, e.g. 
     The display will show the pressed number, e.g.  
    4 Press  to accept the setting and return to the main menu section.
     The display will show: 
    5 You can now continue with your next configuration change (go to step \
    2), 
    or exit from the configuration menu (see below).
    To exit the configuration menu and save changes
    •	 Press	 and then press  to exit and save changes.
    To exit the configuration menu without saving
    •	 Press	either	of	the	front	panel	buttons.		
     Enter the OPTIONS port Baud rate menu
     1200 (default) 	 38400
     2400  57600
    	 9600	 115200
    	 19200
     Enter the Functions menu
     Show current firmware version
     Refresh EDID information from the connected video display (default)
     Use the stored EDID at startup, do not interrogate the video display
     Reset configuration to factory defaults ( is displayed momentarily)
     Enter the Hotkey menu
    	 Ctrl	+	Alt	(default)  Alt
    	 Ctrl	+	Shift		 Left	Ctrl	+	Alt
    	 Alt	+	Shift		 Right	Ctrl	+	Alt
     Right Alt  Hotkeys disabled
      Enter the Options port behaviour menu
    	 Channel 	switching 	via 	RS-232 	serial	control	(using	the	baud	rate	set 	
    by	the	‘B’	option).	Contact	switching	via	the	Options	port	disabled. (d)
    	 Channel	switching	via	RC4	remote.	Contact	switching	disabled.
     As per  but with contact switching enabled.
     Set a new password for use with the lock mode
     Enter the Switch Mode menu
     All (default)
    	 KVM	+	Speaker
     KVM only
     Speaker only
     USB1 only
     USB2 only
     Enter the Autoscan Time Delay menu
     Autoscan disabled  15 seconds
      2 seconds  30 seconds
      5 seconds (default)  1 minute
      7 seconds  5 minutes
      Enter the User Preferences menu
     Enable mouse switching (default)
     Disable mouse switching
    	 Cycle	all	ports	(when	using	‘Hotkey	+	Tab’	or	‘Autoscan’)	(default)
    	 Cycle	only	active	ports	(when	using	‘Hotkey	+	Tab’	or	‘Autoscan’)
    You can press  
    at any point to exit 
    from an option and 
    return to the main 
    menu (  ) section.
    (default) or (d) denote 
    the default settings 
    for each group of 
    options.
    HT  
    						
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    14
    General configuration
    Changing hotkeys
    AV4PRO-VGA units use  and  as their standard hotkeys. These can be 
    changed if they clash with other software or hardware within the install\
    ation.
    To change the hotkeys 
    1 Enter the Configuration menu. 
    2 Press  to enter the Hotkey menu and then press either: 
      to choose Ctrl + Alt
      to choose Ctrl + Shift
      to choose Alt + Shift
      to choose Right Alt
    3 Press  to accept the setting and return to the main menu section.
    4 Press  and then  to exit the menu and save changes. 
    Mouse switching
    You can enable or disable mouse switching to suit your installation requ\
    irements.
    To enable/disable mouse switching 
    1 Enter the Configuration menu. 
    2 Press  to enter the User Preferences menu and then press either: 
      to Enable mouse switching
      to Disable mouse switching
    3 Press  to accept the setting and return to the main menu section.
    4 Press  and then  to exit the menu and save changes.
    OPTIONS port speed
    You can change the speed of the OPTIONS serial port.
    To change the OPTIONS port speed 
    1 Enter the Configuration menu. 
    2 Press  to enter the Baud rate menu and then press either: 
      to choose 1200 
      to choose 2400
      to choose 9600
      to choose 19200
    3 Press  to accept the setting and return to the main menu section.
    4 Press  and then  to exit the menu and save changes.
    OPTIONS port channel control behaviour
    You can determine how the OPTIONS port responds to channel control input\
    s. 
    To define the OPTIONS port behaviour
    1 Enter the Configuration menu. 
    2 Press  to enter the Options port menu and then press either:
      to allow channel switching commands to be received via RS-232 serial 
    signal through the OPTIONS port (see Appendix 2 for cable pin-out 
    details and Channel switching by external control for command 
    details). The baud rate currently set by the  option will be used for the 
    port. Switching commands via the four channel select inputs within the 
    OPTIONS port connector are disabled in this mode. Use option  if you 
    wish to enable the channel select inputs in addition to RS-232 control. \
      to allow channel switching commands to be received from the optional 
    RC4	remote	control	(see	Optional RC4 control for connection details). 
    The baud rate set by the  option is ignored and the rate used by the 
    RC4	is	automatically	imposed.	Switching	commands	via	the	four	channel	
    select inputs within the OPTIONS port connector are disabled in this mod\
    e.
      enables channel switching via RS-232 as per option . However, in this 
    mode the four channel select inputs are also enabled. 
    3 Press  to accept the setting and return to the main menu section.
    4 Press  and then  to exit the menu and save changes.
    continued
      to choose Alt
      to choose Left Ctrl + Alt
      to choose Right Ctrl + Alt
      to disable the Hotkeys
      to choose 38400
      to choose 57600
      to choose 115200  
    						
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    15
    Switching mode
    Using the configuration menu, you can define a default switching mod\
    e. 
    The	switching	mode	determines	which	peripherals	(KVM,	USB1,	USB2	and/or	
    speakers) should be moved to the next computer when it is selected usin\
    g any 
    of the standard methods. Regardless of the default switching mode set here, 
    during use you can always change the mode using either the MODE button (\
    on 
    the front panel) or using the additional hotkey press combinations.
    Note: Of the external switching methods, the RC4 remote and the RS-232 s\
    erial 
    signal inputs will switch the peripherals as defined by the currently \
    selected 
    switching mode. However, switching control initiated by the channel sele\
    ct input 
    lines will always switch all of the peripherals to the chosen channel re\
    gardless of 
    the switching mode.      
    To set the default switching mode 
    1 Enter the Configuration menu. 
    2 Press  to enter the Switch Mode menu and then press either: 
      to select All (default)
      to select KVM and speaker
      to select KVM only
      to select Speaker only
      to select USB1 only
      to select USB2 only
    3 Press  to accept the setting and return to the main menu section.
    4 Press  and then  to exit the menu and save changes.
    Miscellaneous functions
    To refresh EDID information from the monitor
    1 Enter the Configuration menu. 
    2 Press  to enter the Functions menu
    3 Press  and then .
    4 Press  and then  to exit the menu and save changes.
    To use the stored EDID information at the power up
    When you engage this mode, the unit will not interrogate the video displ\
    ay 
    during startup and will instead use the data that are stored. To revert \
    to 
    interrogating the video display, use the F 2 function discussed above. 
    1 Enter the Configuration menu. 
    2 Press  to enter the Functions menu
    3 Press  and then .
    4 Press  and then  to exit the menu and save changes. 
    To reset configuration to factory defaults
    1 Enter the Configuration menu. 
    2 Press  to enter the Functions menu
    3 Press  and then . The display will show  momentarily.
    4 Press  and then  to exit the menu and save changes.
    To show the current firmware version
    1 Enter the Configuration menu. 
    2 Press  to enter the Functions menu
    3 Press  and then .
     The display will blank for a short while and then the major number of th\
    e 
    firmware revision will be shown. The display will blank again and then\
     show 
    the first digit of the minor number. Following another blank, the seco\
    nd 
    digit of the minor number will be displayed. e.g.  1  0 
     2  equals v1.02
    4 Press  and then  to exit the menu and save changes.
    To set a new password
    1 Enter the Configuration menu. 
    2 Press  and then . The display will show 
    3  Enter a new password and then . See To lock access to the computers.
    4 Press  and then  to exit the menu and save changes.  
    						
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    16
    Performing upgrades
    The AV4PRO-VGA unit is fully upgradeable via flash upgrade. Such upgra\
    des 
    require a Windows-based computer system to be linked via the OPTIONS port. 
    Items required to perform an upgrade 
    •	 Optional	upgrade	cable	(see	Appendix 2 for pin-out specifications).
    •	 A	Windows-based	upgrade	computer	with	an	RS232	serial	port.
    •	 The	latest	version	of	the	KVM	Firmware	Uploader	and	firmware	files	for	the	
    AV4PRO-VGA unit - available from the Technical Support > Updates section 
    of the Adder Technology website (www.adder.com). 
    To use the KVM Firmware Uploader utility
    1 - Obtain and run the KVM Firmware Uploader.
     Download the latest AV4PRO-VGA unit KVM Firmware Uploader from 
    the Adder Technology website and install it on a Windows-based upgrade 
    computer that will be connected to the AV4PRO-VGA unit. The files 
    are supplied as a compressed ZIP file. Decompress the ZIP file with \
    an 
    appropriate tool such as WinZip (www.winzip.com) and copy all containe\
    d 
    files to the same folder on the upgrade computer. 
    2 - Power off the AV4PRO-VGA unit
     Remove the power supply plug from the rear panel of the unit. 
    3 - Connect the upgrade computer to the AV4PRO-VGA unit
    	 Connect	the	serial	port	of	the	upgrade	computer	to	the	OPTIONS port on the 
    rear panel of the unit using the optional upgrade cable. 
    4 - Invoke upgrade mode
      While powering on or when already powered: Press and hold the 
    COMPUTER	and	MODE	buttons	(for	up	to	ten	seconds)	until	the	numeric	
    indicator shows ‘’.  
    5 - Run the KVM Firmware Uploader utility
     From that folder, select the KVMUploader icon to run the upgrade utility\
    . 
    The KVM Firmware Uploader dialog will be displayed:
    6 - Query the AV4PRO-VGA unit
    	 Click	the	Query Unit button to confirm that communication is possible with 
    the AV4PRO-VGA unit and to establish its firmware details. If successf\
    ul, the 
    ‘Unit connected’ field should show the name of the AV4PRO-VGA un\
    it and 
    the current firmware will also be listed.
     If the application cannot contact the AV4PRO-VGA unit, re-check the 
    connection cable and click the Advanced... button to check that the correct 
    serial	port	is	being	used.	Change	the	serial	port	within	the	Advanced... 
    section, if necessary.  
    continued There is no need to adjust the computer’s serial port 
    settings as the application will do this automatically.
    4
    USER
    CO NSOLE
    OPTIONS  
    						
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    17
    Issues to consider when performing flash upgrades
    The upgrade program rewrites the internal firmware code. If the upgrad\
    e 
    process is interrupted then the unit will have invalid code and will not\
     be able 
    to operate. It is therefore good practice to ensure that the upgrade pro\
    cess 
    is always fully completed. A partial or failed upgrade may be rectifie\
    d by 
    performing another upgrade.   
    WARNING: Running faulty or partially upgraded code may have unpredictabl\
    e 
    results and may damage your AV4PRO-VGA unit or computing equipment.
    7 - Select the upgrade file to be used
     From the main KVM Firmware Uploader dialog, click the Browse... button 
    and select the upgrade file:
     AV4Pro_xxx.txt
     where xxx is the firmware version. 
     The upgrade file details will be displayed within the dialog.
     IMPORTANT: Check that the ‘Intended Target Units’ field matches \
    the 
    ‘Unit Connected’ field. If these fields do not match then you \
    may have an 
    incorrect upgrade file, check with Adder Technology Ltd before proceeding. 
    Check also that the ‘New firmware version’ is greater than the ‘\
    Current 
    firmware version’.
    Check that the ‘Intended Target Units’ field matches the ‘Unit Connected’ field.
    Check also that the ‘New firmware version’ is greater than the ‘Current firmware version’.
    8 - Commence the upgrade
     To begin the upgrade process, click the Upload Now button. The progress 
    will be shown within the dialog. Should you decide not to continue with \
    the upload at any stage, click the Abort button; response to this is usually 
    immediate, however, during an erase command, the upload will not be 
    aborted until the erase is complete (this may take a few seconds).
    9 - Cycle the power
     Disconnect the power. When the power is re-applied the AV4PRO-VGA unit 
    will operate using the new firmware.  
    						
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    18
    Operation
    Selecting a computer
    There are four main ways to switch the common peripherals to specific \
    computer channels:
    •	Using the front panel controls    
    •	Using hotkeys 
    •	Using mouse button presses 
    •	Using external switching control (RC4 remote, RS-232 or input lines)
    To select a computer using the front panel
    The front panel allows you to determine how the various peripherals are \
    switched to one or more computer channels. 
    1 Optional: If you need to selectively switch some of your peripherals, pr\
    ess 
    the MODE button repeatedly to change the switching mode:
    KVM SPKUSB1 USB2
    MODE
    MODE
    MODE
    MODE
    MODEWill switch all peripherals together
    Will switch keyboard, video, mouse and speakers
    Will switch only the keyboard, video and mouse
    Will switch only the speakers
    Will switch only USB peripheral 1
    Will switch only USB peripheral 2
     Note: If an indicator flashes, it signifies that the respective peri\
    pheral is 
    currently switched to another computer channel.   
    2	 Press	the	COMPUTER	button	repeatedly	to	select	the	required	computer	
    channel. 
    COMPUTER KVM
    V1 SPK
    V2 U
    SB1
    V3 USB2
    V4 MODEUse this button to choose which peripherals will be switched
    The KVM, SPK, USB1, and USB2 indicators show which peripherals are switched to the current computer channel OR (as you begin pressing the MODE button) the peripherals that will be switched during the next press(es) of the COMPUTER button. 
    Use this button to choose the next required computer
    Indicates the number of the currently selected computer
    Multiscreen models only - The V1 to V4 indicators show which video monitors are switched to the current computer channel.
    HT   
    						
    							
    
    
    
    
    
    19
    To select a computer using hotkeys
    Using hotkey combinations, you can quickly switch the keyboard, video 
    monitor(s), mouse and speakers and USB peripherals to any computer cha\
    nnel.
    There are two mains ways to use hotkeys: Standard and Additional.
    Standard hotkey press combinations
    The standard hotkey press combinations allow you to change channels with\
     the 
    minimum of keypresses: 
    1 Simultaneously press and hold  and  (or other hotkeys, if altered). 
    2 While still holding  and , press the number key of the required 
    channel address (or the TAB key), then release all of the keys. 
    Note: The numbers on your keyboard’s numeric keypad are not valid, us\
    e 
    only the numeral keys above the QWERTY section.
    	 The	ports	(KVM,	audio	and/or	USB)	that	are	switched	using	this	method	
    depend upon the switching mode that is currently set using the front panel 
    buttons.  
    The range of standard hotkey combinations are as follows:
    Note: If your hotkeys have been changed, substitute them for  and  in 
    the examples given here. 
        Selects channel 1
       Selects channel 2
       Selects channel 3
       Selects channel 4
       Isolates the user console from all channels   
       Selects the next channel (see note )
    What are hotkeys?
    The  and  keys when pressed in combination are called ‘hotkeys’ and 
    they signal to the AV4PRO-VGA unit that you wish to control it, rather t\
    han 
    the computer. However, if these particular hotkeys clash with another de\
    vice 
    or program, you can change them to a different combination within the 
    Configuration menu.
    Additional hotkey press combinations
    In addition to the standard hotkey press combinations (shown left), yo\
    u can also 
    add additional keypresses in order to determine which peripherals are sw\
    itched: 
    1 Simultaneously press and hold  and .
    2 Press and release a command key:
      to switch all peripherals
      to switch only the keyboard, video and mouse
      to switch only the speakers
      to switch only USB1 and USB2
    3 Press and release the required channel number ( to  using only the keys 
    above the QWERTY section).
    4 Release  and .
     The appropriate peripherals will change to the chosen channel. 
     Note: Regardless of which peripherals were switched, the front panel 
    indicators will continue to show the switching mode that was last 
    determined using the front panel controls. 
    Choosing which computers are accessed when using hot keys + tab
    The	computer	channels	that	are	visited	when	you	use	the	hot	keys	+	tab	(or	
    mouse	buttons/autoscan)	are	determined	by	a	setting	within	the	Configuration	
    menu: 
    1 Enter the Configuration menu. 
    2 Press  and then press either: 
      to choose Cycle all ports, or
      to choose Cycle only active ports
    3 Press  to accept the setting and return to the main menu section.
    4 Press  and then  to exit the menu and save changes.     
    						
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