ADDERLink XDVI PRO DL KVM Extender Manual
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10 CONTENTS INTRODUCTION INSTALLATION OPERATION FURTHER INFORMATION Operation Power and activity indicators Each module provides two indicators to confirm power status and also feedback about the various input signals: GENERAL USE In use, the X-DVIPRO-DL modules should be transparent - the system and its peripherals should operate exactly as normal, the only difference being that they are now up to 50 meters apart. Video display (EDID) information Extended Display Identification Data (or EDID) is an industry standard scheme which allows video displays to declare their capabilities to the computer’s video adapter circuitry, allowing the latter to optimize their outputs accordingly. Since the widespread adoption of the scheme, video adapters have become increasingly dependent on receiving relevant EDID information during start-up, before they will output anything more than a rudimentary video signal. Each time that the remote module is powered on, it attempts to read the EDID information from the connected DVI video monitor. If the attempt is successful, the information is transferred to the local module and stored within non-volatile memory. This information is then made available to the computer’s video adapter when required. HDMI 1.3a operation Using optional HDMI to DVI converter cables (Adder part number: VSCD11), the AdderLink X-DVIPRO-DL can support HDMI video and audio up to the 165MHz clock rate (1920 x 1080 at 60Hz, 24-bit color). Eight channels of HDMI audio are supported with sample sizes of 16, 20 or 24-bits at 32KHz, 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, or 192kHz (simultaneously with the jack audio). Note: The High-bandwidth Digital Content Protection (HDCP) and Consumer Electronics Control (CEC) schemes are not supported. Local module Remote module Green: • On when power is present. Yellow: • On when a valid single link DVI video input signal is being received from the computer. • Blinks (mostly on with short off periods) when a valid dual link DVI video input signal is being received from the computer. • Flashes if no valid DVI signal is being received from the computer. • Off if the CATx link cable is disconnected. Green: • On when power is present. Yellow: • On when a valid single link DVI video input signal is being received from the local module. • Blinks (mostly on with short off periods) when a valid dual link DVI video input signal is being received from the local module. • Flashes if the CATx link is present but no valid DVI video signal is being received from the local module. • Off if the CATx link cable is disconnected. HT
11 CONTENTS INTRODUCTION INSTALLATION OPERATION FURTHER INFORMATION This chapter contains a variety of information, including the following: • Troubleshooting - see right • Getting assistance • Appendix A - Cables for use with digital extenders • Safety information • Warranty • Radio frequency energy statements Further information TROUBLESHOOTING If you experience problems when installing or using the X-DVIPRO-DL modules, please check through this section for a possible solution. If your problem is not listed here and you cannot resolve the issue, then please refer to the Getting assistance section. No video image is displayed on the remote monitor • Check the yellow indicators on the local and remote modules while no keys are pressed on the keyboard and no mouse movements are being made: LOCAL: If the yellow indicator is flashing*, then the video feed to the local module is not valid. Try connecting a DVI monitor (preferably using the same DVI link cable as used with the local module) directly to the computer and check for a correct image. REMOTE: If the yellow indicator is flashing*, then the video feed via the link cable is not valid. If the link cable is long, try using a short link cable temporarily to check for basic operation. If the yellow indicators are off, then the link cable is not properly connected. • Check that both the local and remote ends of the extender are X-DVIPRO-DL variants. The single link X-DVIPRO modules are not compatible with X-DVIPRO-DL. Only single link resolutions are displayed • Check that the video cables connected to the local and remote modules are both specifically dual link types. Video blanking is occurring on the remote display screen • Check that the correct type and length of link cable is being used. Please see the cable advice given on page 2 and also in Appendix A. * Take care not to confuse the flash and blink codes used by the yellow indicators: • A flash is when the yellow indicator shows a regular on/off cycle every second, to warn that there’s a video feed problem. • A blink is when the yellow indicator is mostly on with short off periods, to confirm that a valid dual link video signal is present. HT
12 CONTENTS INTRODUCTION INSTALLATION OPERATION FURTHER INFORMATION GETTING ASSISTANCE If you are still experiencing problems after checking the information contained within this guide, then we provide a number of other solutions: • Online solutions and updates – www.adder.com/support Check the Support section of the adder.com website for the latest solutions and firmware updates. • Adder Forum – forum.adder.com Use our forum to access FAQs and discussions. • Technical support – www.adder.com/contact-support-form For technical support, use the contact form in the Support section of the adder.com website - your regional office will then get in contact with you.
13 CONTENTS INTRODUCTION INSTALLATION OPERATION FURTHER INFORMATION APPENDIX A - Cables for use with digital extenders Introduction The demands of extending high resolution DVI and HDMI digital video signals are considerable and mean that it is not possible to use Cat5e cabling to ac\ hieve the maximum extension distance of 50 meters. The large video bandwidth involved means that to achieve the best possible performance from digital extenders, it is vital that the correct cabling is chosen. There are three important factors to consider when choosing a cable for use with digital extenders. IMPORTANT: Please remember that even though they use network-style cables, the link ports of the modules are NOT Ethernet ports and must not be connected to network switches or any other devices. Types of cable Twisted pair cables can have either solid or stranded conductors. Solid cables come in bulk spools and are often referred to as infrastructure or bulk cabling. They are less flexible than stranded cables but have less attenuation. These cables are typically run throughout a building and terminate at the rear of a wall plate. Types of RJ45 connector For each type of cable there is also an associated RJ45 connector. It is important that the correct type of connector is used for the type of cabling. Insulation displacement RJ45 connectors are designed to work with solid conductor cables while insulation piercing RJ45 connectors are designed to work with stranded conductor cables. Stranded cabling is found in patch cables and is intended to connect the front of the wall plate to the extender or computer using RJ45 connectors. They need to be more flexible because the cabling gets disconnected and connected constantly. For a digital extender application, solid conductor cables give a better performance as these allow for a higher bandwidth and have less attenuation. Ideally a thickness of 22 AWG should be used. SolidStranded The teeth of the insulation displacement connectors are designed to straddle and hug the sides of the solid center conductor of the cable. The teeth of the insulation piercing connectors penetrate the middle of the cable and nest in between the stranded wires. If insulation piercing connectors are used on solid core cable then the connection will not be stable as the teeth will try to but are unable to penetrate the solid center conductor. The teeth will then slide off the solid core and not make a stable contact. Types of shielding The third and final factor in determining the cable to be used in digital extension is shielding. The shielding protects the cable from two types of interference, internal crosstalk and external interference. Internal crosstalk is the interference between the different pairs inside the cable. External interference is any interference that comes from outside the cable. This is caused by many things; proximity to mobile phones, bundling cables together or running them over lighting fixtures. Internal crosstalk is most detrimental to digital extension as the signals cannot b\ e recovered after experiencing crosstalk. You are left with a black screen. The most common type of shielding is Screened/Unshielded Twisted Pair (S/UTP). This has an overall shield and will protect the signal from external interference. However it does not provide any protection from crosstalk. The next type of shielding is Shielded Twisted Pair (STP). This has four individual shields, one for each data pair. This is good for protecting the signal from internal crosstalk but does not provide an overall shield to protect against external interference. If you combine the two types of shielding together you have Screened/Shielded Twisted Pair (S/STP). This is also sometimes referred to as Shielded/Foil Twisted Pair (S/FTP). This has four individual shields, one for each pair and an overall shield. S/STP is the best cable to protect against any interference and is the cable choice to be used for digital KVM extension. Insulation displacementInsulation piercing
14 CONTENTS INTRODUCTION INSTALLATION OPERATION FURTHER INFORMATION Adder recommends We recommend the following two types of cable: Patch Cables Daetwyler 7702P flex This is stocked by Adder with the following part number VSCAT7-50. This is a 50m length of Daetwyler 7702P terminated with HRS TM31P RJ45 connectors. CU 7702 4P flex Flexible data cable S/FTP Cat.7 AWG26 1 Inner conductor: AWG26 bare copper wire, stranded 2 Wire: 0.99 mm Ø 3 Screen pair: Alu PETP foil 4 Screen: Tinned braided copper 5 Sheath: FR/PVC grey RAL 7035 1 Inner Conductor: AWG23 bare copper wire 2 Wire: 1.5 mm Ø 3 Screen Pair: Alu PETP foil 4 Screen: Tinned braided copper 5 Outer Sheath: FRNC/LSOH orange RAL 2003 Bulk Cables Daetwyler 7120 with Harting RJ Industrial 10G RJ45 connectors. CU 7120 Data cable S/FTP Cat.7A AWG 23
15 CONTENTS INTRODUCTION INSTALLATION OPERATION FURTHER INFORMATION RADIO FREQUENCY ENERGY A Category 6a (or better) twisted pair cable must be used to connect the units in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. All other interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. European EMC directive 2004/108/EC This equipment has been tested and found to comply with the limits for a class A computing device in accordance with the specifications in the European standard EN55022. These limits are designed to provide reasonable protection against harmful interference. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception. However, there is no guarantee that harmful interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment on and off, the user is encouraged to correct the interference with one or more of the following measures: (a) Reorient or relocate the receiving antenna. (b) Increase the separation between the equipment and the receiver. (c) Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. (d) Consult the supplier or an experienced radio/TV technician for help. FCC Compliance Statement (United States) This equipment generates, uses and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a class A computing device in accordance with the specifications in Subpart J of part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment. Operation of this equipment in a residential area may cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. Canadian Department of Communications RFI statement This equipment does not exceed the class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le règlement sur le brouillage radioélectriques publié par le ministère des Communications du Canada. WARRANTY Adder Technology Ltd warrants that this product shall be free from defects in workmanship and materials for a period of two years from the date of original purchase. If the product should fail to operate correctly in normal use during the warranty period, Adder will replace or repair it free of charge. No liability can be accepted for damage due to misuse or circumstances outside Adder’s control. Also Adder will not be responsible for any loss, damage or injury arising directly or indirectly from the use of this product. Adder’s total liability under the terms of this warranty shall in all circumstances be limited to the replacement value of this product. If any difficulty is experienced in the installation or use of this product that you are unable to resolve, please contact your supplier. SAFETY INFORMATION • For use in dry, oil free indoor environments only. • Do not use to link between buildings. • Ensure that the twisted pair interconnect cable is installed in compliance with all applicable wiring regulations. • Do not connect the CATx link interface (RJ45 style connector) to any other equipment, particularly network or telecommunications equipment. • Warning – the power adapter contains live parts. • No user serviceable parts are contained within the power adapter - do not dismantle. • Plug the power adapter into an earthed socket outlet close to the unit that it is powering. • Replace the power adapter with a manufacturer approved type only. • Do not use the power adapter if the power adapter case becomes damaged, cracked or broken or if you suspect that it is not operating properly. • If you use a power extension cord with the units, make sure the total ampere rating of the devices plugged into the extension cord do not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all the devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating. • The units and power supplies can get warm in operation – do not situate them in an enclosed space without any ventilation. • The units do not provide ground isolation and should not be used for any applications that require ground isolation or galvanic isolation.
16 CONTENTS INTRODUCTION INSTALLATION OPERATION FURTHER INFORMATION www.ctxd.com Documentation by: © 2014 Adder Technology Limited All trademarks are acknowledged. Part No. MAN-X-DVIPRO-DL-ADDER • Release 1.0a Web: www.adder.com Contact: www.adder.com/contact-details Support: forum.adder.com