ADDERLink X2 MultiScreen Manual
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20 Image controls - sharpness and brightness (continued) To use the image controls 1 Simultaneously, press the hotkeys (by default, and ) along with to enter configuration mode. The three keyboard indicators (‘Num Lock’, ‘Caps Lock’ and ‘Scroll Lock’) will now begin to flash in sequence. The speed of the sequence indicates the level of the sharpness adjustment currently applied: the slower the rate\ , the lower the level of sharpness being applied. 2 [OPTIONAL STEP] By default, your sharpness and brightness adjustments ar\ e applied equally to all of the video channels. However, if required, you \ can select individual channels and adjust them separately. To select video channels: Using the numeric keys of the main keyboard (not the keypad keys), press the number of the video channel to adjust. When\ a numeric key is pressed, all three of the keyboard indicators will illumi\ nate for a moment before continuing with their flashing sequence. 3 While viewing the displayed high contrast screen image, use the followin\ g keys to adjust the controls: Sharpness: for fine adjustment, for coarse adjustment. There are 255 sharpness levels (one coarse step jumps 10 levels). To autoset sharpness: Press to make the module calculate and apply an automatic compensation level - you can use this as a starting point for your fine tuning. Note: If the monitor goes blank and switches off (due to oversetting the sharpness adjustment) press the Home key to restore. Brightness: for adjustment. There are 255 brightness levels. Sharpnessincrease (coarse) Sharpnessdecrease (coarse) Sharpnessincrease (fine) Sharpnessdecrease (fine) Brightnessincrease Brightnessdecrease Restore default sharpness and brightnesssettings Exit image controls and save settings 4 When no shadows are visible and the displayed images on all video channe\ ls have crisp edges, press to exit configuration mode and permanently save all settings. The new compensation settings will be stored, even when power is removed\ or if a complete reset is initiated. These settings should not require f\ urther changes unless the cabling arrangements are altered. To reset all image controls to their default states 1 Enter configuration mode (if you are already in image control mode, p\ ress the key to ensure that all channels are selected). 2 Press the Home key 3 Press to exit configuration mode. Re-select all channels Select video channel 1 Select video channel 3 (MS4 model only) Select video channel 2 Select video channel 4 (MS4 model only) Note: Use the main keyboard numeric keys, NOT the keypad keys on the right hand side. If the image controls cannot provide a crisp image If, after adjusting the image controls, one or more screen images remain fuzzy or have coloured shadows you may need to use the Skew adjustment feature. Please see the next section for details. Note: When entering configuration mode, all video channels are automatically selected. You can change the video channel at any time.
21 Skew adjustment The twisted pair cabling supported by the X2 Multi Screen modules (category 5, or higher) consists of four pairs of cables. Three of these pairs are u\ sed by the modules to convey red, green and blue video signals to the remote video monitor. Due to the slight difference in twist rate between these three pairs, the red, green and blue video signals may not arrive at precisely the same time. This is visible as separate colour shadows on high contrast screen images. This effect is particularly apparent when using higher screen resolutions and some types of category 5e cables. In this situation, the modules provide internal skew adjustment that can help to rectify the situation. The skew adjustment works by delaying or advancing the timing of any of the red, green or blue colour\ signals so that they are all delivered to the monitor at precisely the same time\ . For best results a test pattern generator is available free of charge from t\ he Adder website (see right) and this should be displayed when using skew adjus\ tment. See next page for skew adjustment details The Adder test pattern generator showing its RGB crosses. In this case, the green signal can be seen out of line with the other two colours. To obtain and run the free Adder test pattern generator 1 Visit www.adder.com. 2 Click the PRODUCTS heading and then choose Management Software. 3 From the list of software utilities, choose the ADDER Test Pattern Generator option. 4 Click the Downloads tab and choose the ADDER Test Pattern Generator option to download the utility. 5 Unzip the downloaded file and run the TESTpatterns.exe file. 6 Click the SKEW option.
22 The Adder test pattern generator showing its RGB crosses. In this case, the green signal can be seen out of line with the other two colours. To use skew adjustment 1 Display the test pattern. See To obtain and run the free Adder test pattern generator. The screen will show a series of fine red, green and blue crosses which should all be in line, vertically and horizontally. Skew affects the horizontal placement of the colours and using this pattern it is much easier to discover which, if any, colours are being adversely affected by the twisted pair cable run. 2 Simultaneously, press the hotkeys (by default, and ) along with to enter configuration mode. The three keyboard indicators (‘Num Lock’, ‘Caps Lock’ and ‘Scroll Lock’) will now begin to flash in sequence. 4 Press the and keys to retard or advance the timing of the selected colour channel respectively. On screen you will see a change in the posi\ tion of the selected colour crosses in relation to the other two. Num Loc k Caps Loc k Scroll Loc k Num Lock Caps Loc k Scroll Loc k Num Loc k Caps Loc k Scroll Loc k Advance colour timing Retard colour timing Restoredefault skewsettings Exit image controls and save settings 5 When the selected colour crosses are correctly positioned, press to exit that colour channel. The keyboard indicators will return to flash\ ing in sequence. 6 If required, repeat steps 4 to 6 to select and adjust any colour channel\ until the vertical lines of the red, green and blue crosses are all aligned. 7 When all colours are correctly aligned, press to exit configuration mode and permanently save all settings. Note: Once you have made a skew adjustment, it may be necessary to re- adjust the image controls to attain an optimum screen image. 3 As appropriate, press either the R, G or B keyboard keys to select the appropriate colour channel. Corresponding keyboard indicators will flash rapidly to show which channel is currently selected for adjustment: Num Lock for Red, Caps Lock for Green and Scroll Lock for Blue.
23 Miscellaneous settings The following are configuration settings within the modules that are n\ ot covered in other sections of this guide. These can be achieved once within confi\ guration mode by pressing the indicated keys: Report X2 Multi Screen firmware version - Before initiating this command, ensure that the system is running an app\ lication that can display typed keys as screen characters - e.g. a word processor\ or Windows Notepad. The current firmware version will be written to th\ e application in the form of the letter ‘V’ followed by three number\ s - for example V201 means version 2.01. Reset all configuration options to default states - Returns all user configurable options to the settings that are install\ ed at manufacture. The password will be cleared, however, any current image co\ ntrol settings or skew adjustments will not be reset.
24 Further information Troubleshooting If you experience problems when installing or using the X2 Multi Screen \ modules, please check through this section for a possible solution. If y\ our problem is not listed here and you cannot resolve the issue, then please\ refer to the ‘Getting assistance’ section. Video image at the REMOTE module is distorted or shadows appear to the right of displayed objects. Adjustments are required to compensate for the length of the twisted pai\ r cable being used. If video problems persist: • Please refer to the ‘Image controls - sharpness and brightness’ section in the ‘Special Configuration’ chapter. • If the overall video image is ‘fuzzy’ and/or has coloured shadows you may need to make skew adjustments. This procedure allows you to finely tun\ e the red, green and blue video signal timings to overcome most colour separation problems. Please refer to the ‘Skew adjustment’ section\ in the ‘Special Configuration’ chapter. No video image is received at the REMOTE module. • Check that the power/activity indicators are lit on the LOCAL and REMOTE modules - if they are not, then there is a power problem. The MS2 LOCAL \ module gains its power either from the computer’s keyboard socket or \ by using an optional power adapter. The MS4 LOCAL module requires power from its supplied power adapter. When keys are pressed or the mouse is moved, check that the indicators flicker – if they do not respond then there could be a twisted pair\ link problem or a problem with one of the modules. • Check that multiple link cables are correctly connected only between the corresponding ports on the LOCAL and REMOTE modules and do not cross over to other ports. • Check that each link cable is wired correctly as per the diagram in the ‘Skew adjustment’ section in the ‘Special Configuration’ chapter. • If possible, try using an alternative twisted pair link connection between the modules. Ensure that all of the link cables are of the same length and h\ ave the same twist characteristics - it is not possible to adjust only one v\ ideo channel, they are all adjusted together. • If the sharpness control is set too high, the monitor may not be able to display a picture. Try reinstating the factory default sharpness setting\ s. Please refer to the ‘Image controls - sharpness and brightness’ se\ ction in the ‘Special Configuration’ chapter. • Temporarily disconnect the video link to the LOCAL module, connect a monitor directly to the computer video port and check for a correct vide\ o image output. The keyboard indicators are flashing between the Caps Lock and the Num Lock/Scroll Lock and the computer does not respond to any key- board or mouse inputs. • The modules are currently locked and require a valid password to be entered. Please refer to the section ‘Locking and unlocking the syste\ m’ for details. Power is applied via the power supply but the REMOTE module opera- tion has stopped. • Each module has an internal automatic cut-out fuse to protect against power surges. To reset, remove power from the module for one second and \ then reconnect. The on-screen mouse pointer does not respond to mouse movements • The mouse connection may have been interrupted. Either, reboot the system and re-power the REMOTE module power supply, or try using the mouse restoration command. Please refer to the ‘Hot plugging and mous\ e restoration’ section in the ‘Special Configuration’ chapter. Sound from the microphone cannot be heard or is very quiet • Check the setting of LOCAL switch 3 - if a microphone is connected at the REMOTE module, the switch should be set OFF. Sound input from the stereo line input is distorted (‘tinny’ soun\ ding) and only one channel is working • Check the setting of LOCAL switch 3 - if a stereo line input is connected at the REMOTE module, the switch should be set ON. SECT 5
25 Safety information • For use in dry, oil free indoor environments only. • Do not use to link between buildings. • Ensure that the twisted pair interconnect cable is installed in compliance with all applicable wiring regulations. • Do not connect the CATx link interface (RJ45 style connector) to any other equipment, particularly network or telecommunications equipment. • Warning – the power adapter contains live parts. • No user serviceable parts are contained within the power adapter - do not dismantle. • Plug the power adapter into a socket outlet close to the module that it is powering. • Replace the power adapter with a manufacturer approved type only. • Do not use the power adapter if the power adapter case becomes damaged, cracked or broken or if you suspect that it is not operating properly. • If you use a power extension cord with the extenders, make sure the total ampere rating of the devices plugged into the extension cord do not exce\ ed the cord’s ampere rating. Also, make sure that the total ampere ratin\ g of all the devices plugged into the wall outlet does not exceed the wall outlet\ ’s ampere rating. • Do not attempt to service the modules yourself. • The modules and power supplies can get warm in operation – do not situate them in an enclosed space without any ventilation. • The modules do not provide ground isolation and should not be used for any applications that require ground isolation or galvanic isolation. Warranty Adder Technology Ltd warrants that this product shall be free from defects in workmanship and materials for a period of two years from the date of ori\ ginal purchase. If the product should fail to operate correctly in normal use \ during the warranty period, Adder will replace or repair it free of charge. No liab\ ility can be accepted for damage due to misuse or circumstances outside Adder’s co\ ntrol. Also Adder will not be responsible for any loss, damage or injury arisin\ g directly or indirectly from the use of this product. Adder’s total liability u\ nder the terms of this warranty shall in all circumstances be limited to the replacemen\ t value of this product. If any difficulty is experienced in the installation \ or use of this product that you are unable to resolve, please contact your supplier. Getting assistance If you are still experiencing problems after checking the information co\ ntained within this guide, then we provide a number of other solutions: • Online solutions and updates – www.adder.com/support Check the Support section of the adder.com website for the latest soluti\ ons and firmware updates. • Adder Forum – forum.adder.com Use our forum to access FAQs and discussions. • Technical support – www.adder.com/contact-support-form For technical support, use the contact form in the Support section of th\ e adder.com website - your regional office will then get in contact with\ you.
26 Products in the X2-Series range The following related X2-Series items are also available: • X2-Gold Extender (part code: X2-Gold) This pair of modules allow you to extend keyboard, video and mouse signa\ ls as well as microphone, stereo speaker and single RS232 serial channel up\ to 200 metres. • X2-Silver Extender (part code: X2-Silver) As per the X2-Gold with the exception of the audio extension facility. • X2 Extender (part code: X2) As per the X2-Silver with the exception of the skew adjustment feature. • Dual Video Transmitter (part code: XDVT) Allows one system to be controlled from two locations or permits a secon\ d video channel to be sent to a remote location. Used in conjunction with \ two X2-Silver or X2 Remote modules. • Rack mount chassis (part code: RMK-CHASSIS) This 19” chassis allows multiple X2-Series modules to be neatly arran\ ged within a standard cabinet. Securing plates and screws are supplied separ\ ately for each X2-Series module for use with the rack mount chassis. • Power distribution module (part code: X-PDM4) Provides power for up to four X2-Series modules to reduce mains power socket requirements. • Rack mount securing plates • for X2-Gold modules (part code: X-RMK-GOLD) • for X2-Silver modules (part code: X-RMK-SILVER) • for X2 modules (part code: X-RMK) • single slot blanking plate (part code: X-RMK-BLANK) • quad slot blanking plate (part code: X-RMK-BLANK4) Cables These extra cables are available for use when connecting X2 modules to s\ ystems and peripherals: • Serial cable - 9 way male to 9 way female D-type, 2 metres (part code: CAB9M/9F-2M) • Video cable - 2 metres (part code: VSC18)
27 Emissions and Immunity A Category 5 (or better) twisted pair cable must be used to connect th\ e X2 modules in order to maintain compliance with radio frequency energy emis\ sion regulations and ensure a suitably high level of immunity to electromagne\ tic disturbances. All other interface cables used with this equipment must be shielded in \ order to maintain compliance with radio frequency energy emission regulations \ and ensure a suitably high level of immunity to electromagnetic disturbances\ . The extender does not provide any extra error checking on the RS232 seri\ al port signals and so to ensure a suitably high level of immunity in electrical\ ly noisy installations, an RS232 protocol with bit error correction or a shielded\ CATx cable should be used. European EMC directive 89/336/EEC This equipment has been tested and found to comply with the limits for a class A computing device in accordance with the specifications in the European standard EN55022. These limits are designed to provide reasonable protection against harmful interference. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordan\ ce with the instructions may cause harmful interference to radio or television r\ eception. However, there is no guarantee that harmful interference will not occur \ in a particular installation. If this equipment does cause interference to ra\ dio or television reception, which can be determined by turning the equipment o\ n and off, the user is encouraged to correct the interference with one or \ more of the following measures: (a) Reorient or relocate the receiving ante\ nna. (b) Increase the separation between the equipment and the receiver. (c) Co\ nnect the equipment to an outlet on a circuit different from that to which the\ receiver is connected. (d) Consult the supplier or an experienced radio/TV tech\ nician for help. FCC Compliance Statement (United States) This equipment generates, uses and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance wi\ th the manufacturer’s instructions, may cause interference to radio communic\ ation. It has been tested and found to comply with the limits for a class A com\ puting device in accordance with the specifications in Subpart J of part 15 of FCC rules, which are designed to provide reasonable protection against such interfe\ rence when the equipment is operated in a commercial environment. Operation of\ this equipment in a residential area may cause interference, in which case th\ e user at his own expense will be required to take whatever measures may be necess\ ary to correct the interference. Changes or modifications not expressly ap\ proved by the manufacturer could void the user’s authority to operate the equip\ ment. Canadian Department of Communications RFI statement This equipment does not exceed the class A limits for radio noise emissi\ ons from digital apparatus set out in the radio interference regulations of the C\ anadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioé\ lectriques dépassant les limites applicables aux appareils numériques de la classe A presc\ rites dans le règlement sur le brouillage radioélectriques publié par le m\ inistère des Communications du Canada.
28 www.ctxd.com Documentation by: © 2014 Adder Technology Limited All trademarks are acknowledged. Part No. ADD0058 • Release 1.1a Web: www.adder.com Contact: www.adder.com/contact-details Support: forum.adder.com