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ADDERLink INFINITY Manager Manual

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    INSTALLATION
    CONFIGURATION
    OPERATION
    FURTHERINFORMATION
    INDEX
    Dashboard > Backup
    You can schedule backup copies of the A.I.M. database (containing all devices, users, 
    channels and logs) to be made on a recurring basis and you can also perform backups on 
    demand, as required.
    IMPORTANT: You are strongly recommended to arrange regular scheduled 
    backups of your A.I.M. database. Adder cannot be held responsible for any loss 
    of data, however caused.
    Backup Options
    Download to your computer: If this option is checked, when you click the “Backup 
    Now” button, the backup file will be saved to the server and then will be presented as a 
    download in your browser, so that you may save a local copy of the backup file.
    Email backup: If this option is checked, a copy of the backup file will be sent to the 
    email address specified in the “Email Backup To” field. The backup file will be emailed 
    either when you click “Backup Now” and/or according to the option selected in the 
    Schedule section.
    Note: Use of the Email backup option requires a valid email address to be stored within the 
    Dashboard>Settings page.
    Note: Emailed backups are encrypted, and these backup files are automatically decrypted by 
    the A.I.M. server when they are used. 
    Schedule: Determines how often a backup should be created. There are set periods for 
    the various options:
    • Hourly backups are executed on the hour (or quarter past). 
    • Daily backups are executed at 2am (or quarter past). 
    • Weekly backups are executed every Sunday at 3am (or quarter past).
    Restore from Server
    All backups (whether initiated manually or by schedule) are saved on the server together 
    with a time-stamp of when the backup was run. If required, you can select a previous 
    backup and restore its contents. Alternatively, you can download the backup file to 
    another location.
    IMPORTANT: It is advisable to make a backup of the current state of the A.I.M. system before 
    restoring a previous backup. Restoring the contents of a backup file will overwrite ALL data in 
    the A.I.M. system, with the data within the backup file. This includes configured devices, channels, 
    users, connection logs and action logs.
    Restore from File
    Use this option to upload a backup file that you have previously downloaded or received 
    by email. This will overwrite the contents of the current A.I.M. system therefore it is 
    advisable to make a backup of the current state of the A.I.M. system before restoring a 
    previous backup.
    Archive Log to CSV File
    You can archive connection or log data to a CSV file and, at the same time, remove old 
    log data from the database.
    Click “Archive” to save a CSV file to the server.
    Download  CSV Archive
    You can download any CSV archive that was created in the archive step (described 
    above) by selecting from the archives saved on the server.
    The CSV archive can be opened in Microsoft Excel (or similar) to perform detailed 
    analysis of actions and connections within the A.I.M. system.   
    						
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    INSTALLATION
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    Dashboard > Updates
    Upgrade A.I.M.  Software
    If you have downloaded an update file for A.I.M. software, you can upload it here to the 
    A.I.M. server and A.I.M. will automatically be upgraded to the new version. Upgrade files 
    are encrypted and digitally-signed for A.I.M.-server integrity.
    Note: It is not possible to downgrade an A.I.M. server to a previous firmware version.
    Reset A.I.M. Configuration
    This option can be used to reset A.I.M. to its initial configuration, but will retain any A.I.M. 
    software updates that have been applied. All devices, channels, presets, users, groups, 
    backups, logs and uploaded firmware files will be removed. You are strongly advised to 
    download a recent backup before continuing. Two options can be ticked to carry out 
    further operations as part of the reset action:  
    • Also reset the server IP address - When ticked this will reset A.I.M. back to its Zero 
    config address. 
    • Also delete security certificates and keys - When ticked this will clear the A.I.M. of its 
    database completely and all the AdderLink Infinities will need to be factory reset in 
    order for them to be trusted and communication with A.I.M. to start up again.
    Upload New TX/RX Firmware
    Allows you to upload a firmware file to the A.I.M. server, which can then be used to 
    upgrade ALIF TX and RX units using the section right.
    Note: A.I.M. 3.3 is pre-loaded with ALIF firmware code v3.3 so that you do not need to download 
    it prior to updating ALIF units.
    Install Firmware onto Devices
    Allows you to determine the firmware file to use and which ALIF devices should be 
    upgraded. 
    Upgrading firmware globally on ALIF units
    This method allows the A.I.M. admin user to upgrade firmware on receivers and 
    transmitters, wherever they are located. 
    1 Use the “Upload New TX/RX Firmware” section to place new transmitter and/or 
    receiver firmware file(s) onto the A.I.M. server. Once uploaded, the stored firmware 
    files are listed within the relevant “Available firmware” drop-down boxes within the 
    sections below.
     Note: A.I.M. 3.3 is pre-loaded with ALIF firmware code v3.3 so that you do not need to 
    download it prior to updating ALIF units.
    2 Within the “Install Firmware onto Devices” section, choose the Device Version (ALIF 
    standard or dual model), Device Type (RX or TX) and Firmware Type (Main or Backup 
    copies). 
    3 Click the Available firmware drop-down box and select the required new firmware 
    version. 
    4 Click the “Install” button to apply the chosen firmware to the devices. 
    5 On the right side of the list, select the devices to which the firmware upgrade will be 
    applied by checking boxes next to each device. The “Select All” option makes it easy to 
    apply firmware to all devices.
    6 Click the “Upgrade Selected...” button to create a queue of devices to be upgraded. If 
    there are many devices to upgrade, this may take some time.
     The status of devices during the upgrade process should be shown in near-real time 
    on the receivers/transmitters pages and on the device’s own page. The page will show 
    whether the device is still in the queue to be upgraded or if it is in the process of 
    rebooting with the new firmware. Note that the process of applying firmware to a 
    device and enacting a reboot takes several minutes to complete.   
    						
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    INSTALLATION
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    FURTHERINFORMATION
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    Dashboard > Active Connections
    Shows only connections that are currently active within the A.I.M. network. Please refer 
    to the Connection Log page section below.
    Dashboard > Connection Log
    Shows all connections that have occurred within the A.I.M. network. The most recent 
    connections are shown at the top, and the log is paginated (the number of rows per 
    page can be set from the Dashboard > Settings page). The log can be filtered to show 
    all connections, or only currently active connections. Current connections have no “end 
    time” and a disconnect icon (  ).
    The “Audio Broadcast IP” and “Video Broadcast IP” columns show whether the audio 
    and video are being sent directly from the transmitter to the receiver or broadcast to 
    a multicast group. Direct links are denoted by the receiver’s IP address only; whereas 
    multicast broadcasts are indicated by the multicast icon (  ) and the common multicast 
    IP address (the address will be in the range specified within the “Multicast IP Address” 
    option of the Dashboard > Settings page).
    Actions that you can take within this page include:
    • Hover the mouse over the receiver, user or channel names to show more information 
    about each item.
    • Hover the mouse over the five “Info” icons to see descriptions (audio on/off; video on/
    off; USB on/off; shared/exclusive mode; serial on/off).
    • Click  to end a connection between a receiver and a channel.   
    						
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    INSTALLATION
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    Dashboard > Event Log
    This page lists events that have occurred within the A.I.M. system. A drop downlist box 
    is available at the top of the page that allows you to filter log page entries to show only 
    particular categories, as follows:
    •  All: Lists all events
    •  Admin: Lists automatic events and/or those performed by the admin user (including: 
    backup, scheduled backup, backup restored, updating A.I.M. settings, adding/removing/
    updating channels/users/devices, Active Directory Sync, Firmware upgrades, A.I.M. 
    upgrades, etc).
    •  Users: Lists events performed by regular users (including: login, logout, channel 
    connections, disconnects, etc).
    •  Login: Lists login and logout events, whether performed via the admin console or 
    receiver devices.
    •  Channel Changes: Lists only channel changes (connections & disconnects).
    •  Device Status: Lists new devices that are added to the A.I.M. network, get restarted/
    rebooted or go online/offline
    You can archive Event Log data to a CSV file via the “Archive log data” link, which jumps 
    to the relevant section within the Dashboard > Backups page.   
    						
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    INSTALLATION
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    Channels > View Channels
    This page lists all channels that currently exist within the A.I.M. system. A channel is 
    automatically created for every transmitter when it is added and configured within the 
    A.I.M. network. The new default channel for each added transmitter will inherit the name 
    of the transmitter. Such default names can be altered at any time and additionally, you can 
    also create new channels manually, if necessary.
    Within the list of channels, the Allowed Connections column indicates how each channel 
    may be accessed by users. By default, these settings are inherited from the global setting 
    (configurable within the Dashboard > Settings page), however, each channel can be 
    altered as required. The icons denote the following connection rules:
     Connection details inherited from the global setting
     Shared access
     Exclusive access
     View only
    The Channel Groups column shows to how many channel groups each channel belongs. 
    The Users column indicates how many users have permission to view each channel.
    Actions that you can take within this page include: 
    • Create a new channel: Click the “Add Channel” option.
    • Create a new channel group: Click the “Add Channel Group” option. 
    • Configure an existing channel: Click  for the required channel.
    • Delete a channel: Click  for the required channel.  
    • View a channel group: Click the “View Channel Groups” button.
    THE CHANNELS TAB
    The Channels tab provides access to all settings and options related directly to the video, 
    audio and USB streams, collectively known as channels, emanating from any number of 
    transmitters.  
    Click the CHANNELS tab to view the initial View Channels page.  
    The various other Channels pages (e.g. Add Channel, View Channel Groups, etc.) are 
    selectable within the blue section located just below the tabs.
    Search filters
    The key fields (Name, Description and Location) all provide a 
    search filter to locate particular items within long lists. Enter a full 
    or partial search string into the appropriate filter box and then 
    click  to start the search. Optionally use the  buttons to 
    invert the order of the listing. 
    The page will reload with the same pagination/sort order, but with the added search 
    filter. It’s possible to filter by several columns at once (e.g. search for all entries with 
    “mac” in the name, and “mixed” in the description). Search terms are case-insensitive. You 
    can re-sort and paginate on filtered results without losing the filters.
    To remove a filter, click the red cross next to the relevant filter, (you can also empty the 
    search box and click  again).    
    						
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    INSTALLATION
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    Channels > Add or Configure a Channel
    From the View Channels page, you can add a new channel or configure an existing 
    channel: 
    • To create a new channel: Click the “Add Channel” option.
    • To configure an existing channel: Click  for a channel.
    The Add and Configure pages are similar in content.
    Channel Name, Description and Location
    These are all useful ways for you to identify the channel and its origins. A consistent 
    naming and description policy is particularly useful in large installations. 
    Video, Audio, USB and Serial
    These drop down boxes list all of the available streams from installed transmitters. When 
    creating a channel, you can choose to take all four streams from the same transmitter or 
    from different ones, as required.
    Notes: Where necessary, channels can be created without video, audio, USB and/or serial.   
    Only one receiver can use a transmitter’s serial port at any time.  
    Allowed Connections
    This section allows you to define the types of connection that you wish to permit users 
    to make. You can define particular individual or combined connection types to suit 
    requirements. 
    Note: This setting for each channel acts as the final arbiter of whether exclusive access can 
    actually be achieved. If you deny exclusive access rights within this setting, then exclusive access 
    for any user cannot take place for this channel, regardless of settings made elsewhere.   
    • Inherit from global setting - uses the setting of the “Allowed Connection Modes” 
    option within the Dashboard > Settings page.
    • View only - allows users only to view/hear the video and audio output, the USB 
    channel is denied. 
    • Shared only - ensures that all connections are shared.  
    • View/Shared only* - denies exclusive mode to all users.
    • Exclusive only - forces all user connections to be exclusive only.
    • View/Shared & Exclusive* - allows all types of connection modes.
    * If USB is disabled, Shared mode will not be available as an option.
    Group Membership
    Groups provide a quick and easy way to manage settings for channels. By making a 
    channel part of a particular group, the channel automatically inherits the key settings of 
    that group.
    The group membership section displays existing channel groups in the left list (to which 
    the current channel does not belong) and the channel groups in the right list to which it 
    does belong. 
    To add the channel to groups: Highlight one or more (use the CTRL key if selecting 
    more than one) group names in the left list and then click  to add the name(s) to the 
    right list.
    Note: You can also include or exclude individual channels by double clicking on them. 
    To add the channel to all groups: Click  to move all group names from the left to 
    the right list.
    To remove the channel from groups: Highlight one or more (use the CTRL key if 
    selecting more than one) group names in the right list and then click  to move the 
    name(s) back to the left list.
    To remove the channel from all groups: Click  to move all group names from the 
    right to the left list.      
    Permissions
    This section allows you to determine which users and user groups should be given 
    access to this channel. Individual users and user groups are handled within separate sub-
    sections, but both use the same method for inclusion and exclusion. 
    To include one or more users (or groups): Highlight one or more (use the CTRL 
    key if selecting more than one) user/group names in the left list and then click  to add 
    them to the right list.
    To include all users (or groups): Click  to move all user/group names from the left 
    to the right list.
    To remove one or more users (or groups): Highlight one or more (use the CTRL 
    key if selecting more than one) user/group names in the right list and then click  to 
    move them back to the left list.
    To remove all users (or groups): Click  to move all user/group names from the 
    right to the left list.   
    						
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    Channels > Add or Configure Channel Group
    Channel groups allow easy permission-granting for several channels at once. Permissions 
    can be set to determine which users can access channels within a channel group. 
    From the View Channels page, you can add a new channel group or configure an existing 
    channel group: 
    • To create a new channel: Click the “Add Channel Group” option.
    • To configure an existing channel: Click “the View Channel Groups” option and then 
    click  for a group.
    The Add and Configure Channel Group pages are similar in content.
    Channel Group and Description
    These are all useful ways for you to identify the channel and its origins. A consistent 
    naming and description policy is particularly useful in large installations. 
    Channel Group Membership
    Allows you to determine which channels should be members of the group. By making 
    a channel part of the group, each channel automatically inherits the key settings of the 
    group.
    To add a channel to the group: Highlight one or more (use the CTRL key if selecting 
    more than one) channel names in the left list and then click  to add the name(s) to the 
    right list.
    Note: You can also include or exclude individual channels by double clicking on them. 
    To add all channels to the group: Click  to move all channel names from the left 
    to the right list.
    To remove a channel from the group: Highlight one or more (use the CTRL key if 
    selecting more than one) channel names in the right list and then click  to move the 
    name(s) back to the left list.
    To remove all channels from the group: Click  to move all channel names from 
    the right to the left list.      
    Permissions
    This section allows you to determine which users and user groups should be given 
    access to channels within this group. Individual users and user groups are handled within 
    separate sub-sections, but both use the same method for inclusion and exclusion. 
    To include one or more users (or groups): Highlight one or more (use the CTRL 
    key if selecting more than one) user/group names in the left list and then click  to add 
    them to the right list.
    To include all users (or groups): Click  to move all user/group names from the left 
    to the right list.
    To remove one or more users (or groups): Highlight one or more (use the CTRL 
    key if selecting more than one) user/group names in the right list and then click  to 
    move them back to the left list.
    To remove all users (or groups): Click  to move all user/group names from the 
    right to the left list.   
    						
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    INSTALLATION
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    INDEX
    THE RECEIVERS TAB
    The Receivers tab shows a paginated table of all receiver devices within the A.I.M. 
    network.   
    Click the RECEIVERS tab to view the initial View Receivers page.  
    The other Receivers pages (e.g. View Receiver Groups, Add Receiver Group, etc.) are 
    selectable within the blue section located just below the tabs.
    Receivers > View Receivers
    The table shows the following information for each receiver:
    • Name  • Online status
    • IP address  • Firmware revision of receiver unit
    • Description & Location  • Manage (admin options - see below)
    The Manage icons are as follows: 
    (Note: You can hover your mouse pointer over any icons to reveal additional information):
      Configure device: Displays the “Configure Receiver” page.
     Reboot device: Allows you to reboot or reset a unit to its factory settings. A 
    popup will ask which task you wish to carry out. A reboot is useful if a device enters 
    an unknown state. A reset will return the unit to its factory default state and reset 
    its IP address (the unit will retain any firmware updates that have been applied).
     Identify unit: Causes the LED lights to flash on the front of the selected unit. An 
    alert will be shown if the unit cannot be contacted (e.g. if it is offline).
     Delete device: This brings up two options: Delete the device which removes it from 
    the list, or Replace, where it can be replaced with new hardware of the same type. 
    The Replace option is useful if you have faulty hardware that needs swapping. This 
    means that you do not have to configure the new hardware as it will have same 
    settings as the previous AdderLink Infinity extender.
      Connect to a channel: A list of available channels is shown, along with connection 
    modes (view/shared/exclusive). The admin user can thus remotely change channel 
    on any receiver.
      Disconnect: If a receiver is currently connected to a channel, clicking the 
    disconnect icon will end the connection, regardless of who is connected. Hovering 
    over the icon will show which user is connected, which channel they are connected 
    to, and when the connection was created.
    Search filters
    The key fields (Name, Description and Location) all provide a 
    search filter to locate particular items within long lists. Enter a full 
    or partial search string into the appropriate filter box and then 
    click  to start the search. Optionally use the  buttons to 
    invert the order of the listing.
    The page will reload with the same pagination/sort order, but with the added search 
    filter. It’s possible to filter by several columns at once (e.g. search for all entries with 
    “mac” in the name, and “mixed” in the description). Search terms are case-insensitive. You 
    can re-sort and paginate on filtered results without losing the filters.
    To remove a filter, click the red cross next to the relevant filter, (you can also empty the 
    search box and click  again).    
    						
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    Receivers > Configure Receiver
    From the View Receivers page, you can configure details for a receiver: 
    • Click  for a receiver.
    Note: If the IP address of the receiver is changed, the device will need to reboot itself.
    Login Required
    • No: When selected, anyone can use a receiver terminal and connect to a channel. The 
    channels/permissions displayed to this anonymous user are those that are set for the 
    “anonymous user” that is defined within the Dashboard > Settings page.
    • Inherit from Receiver Groups: When selected, the requirement for user login will 
    be determined by the “Login Required” settings within the Receiver Groups to which 
    this unit belongs:
    • If ANY of the receiver groups (to which this receiver belongs) are set as “Login 
    Required = Yes”, this receiver will require login.
    • If ANY of the receiver groups (to which this receiver belongs) are set as “Login 
    Required = Inherit...” and the global setting is “login required = yes”, then this 
    receiver will require login.
    • If ALL receiver groups (to which this receiver belongs) are set as “Login Required = 
    No”, then this receiver will NOT require login.     
    • Ye s: When selected, a user will need to login with the username and password defined 
    in the “Users” section. They will only be allowed to login if they have been granted 
    permission to access that particular receiver.
    Receiver  OSD Alerts
    Determine the required setting for pop up OSD alerts: Inherit, No or Yes.
    The next fields are the USB settings
    Audio  Input Type
    Select the required audio input type.
    Video Compatibility Check
    This reads the EDID from the attached monitor and determines whether the monitor is 
    capable of displaying the selected video mode before connecting a channel. This prevents 
    the receiver showing a black screen and the user being locked out because a dual link 
    resolution has been selected to display on a single link monitor.
    Force 60Hz
    If enabled, the receiver frame rate is held at 60Hz regardless of the video input frame 
    rate. The Video Switching options (below) cannot be altered when this option is enabled. 
    Video switching
    Provides two options for video switching:
    • Fast Switching (default state) - Retains the same frame rate (at either 50Hz or 60Hz) 
    depending upon which video resolution was displayed first. 
    • Match Frame Rate - Follows the source frame rate and will change the frame rate every 
    time this changes even if the video resolution doesn’t change. If you have one receiver 
    switching between 1920x1080@60Hz and 1920x1080@50Hz then this setting will 
    change the frame rate from 60Hz to 50 Hz every time that you switch. 
    Receiver Keyboard Country Code
    Select the country code of the keyboard connected to the receiver.
    Group Membership
    To facilitate collective permission-granting for numerous receivers, a receiver can 
    belong to one or more receiver groups. Any permissions applied to the receiver group 
    are inherited by all receivers that are included within the receiver group. For example, 
    multiple receivers can be made available to a user by placing them all in a receiver group 
    and then granting the user permission to use that receiver group.
    Permissions
    This is hidden by default as, by default, all users have access to all receivers. You can deny 
    access to particular receivers for a user in this section. However, be aware that users 
    who are included within user groups may have access to the same receivers via their 
    groups.
    USB Settings
    See next page.   
    						
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    USB Settings
    HID only
    If enabled, allows only HID (mice and keyboards) devices to be connected to the 
    receivers.
    Disable Isochronous Endpoint Alerts
    When an isochronous USB device is connected to the receiver there will no longer be a 
    warning message. ALIF units do not support isochronous devices.
    Enable Isochronous Endpoint Attach
    Some USB devices combine many USB devices behind a USB hub. e.g a keyboard with 
    audio support. By enabling this option, devices will be allowed to connect to ALIF 
    receivers, however, the isochronous part (e.g. the audio component) of the devices will 
    not work. 
    Advanced Port 
    This section allows you to determine USB port behaviour for use with certain USB 
    devices. 
    The default is no reserved ports, Merging enabled and no feature code (or Quirk) set. 
    It is recommended that these are left at the default settings and are only changed under 
    advice from an Adder FAE.
    For each of the four USB ports on the receiver, certain rules can be applied depending 
    upon the USB device connected.
    If you have reserved USB ports on the transmitter, you can select which USB port to use 
    for a particular device. 
    You can turn off USB merging for a particular port. This will slow down switching as the 
    USB device will be enumerated every time that you switch.
    You can also enter an advanced feature if it is necessary for your USB device. The drop 
    down lists the feature codes for some known USB devices. Otherwise please contact 
    your local FAE for advice.   
    						
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