ADDERLink INFINITY dual 2020 Manual v30
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AdderLink Infinity and Infinity dual User Guide(1002, 2000, 2002 & 2020) Experts in Connectivity Solutions .90 ([tenViRn 00360052004F00580057004C005200510056
INSTALLATION 1 CONFIGURATION OPERATION FURTHERINFORMATION INDEX Introduction Welcome ................................................................................................................2 ALIF features .........................................................................................................3 Firmware version 3.3 (or greater) ...................................................................4 AdderLink Infinity (1002) unit features ...........................................................5 AdderLink Infinity dual unit features ...............................................................6 Supplied items - ALIF 1002 ................................................................................7 Supplied items - ALIF dual ..................................................................................8 Optional extras .....................................................................................................9 Installation Connections ........................................................................................................10 Mounting ..............................................................................................................10 TX video link .................................................................................................11 TX audio links ...............................................................................................12 TX USB link ...................................................................................................12 TX AUX (serial) port ..................................................................................13 TX power in ..................................................................................................13 TX/RX high speed links ..............................................................................14 TX/RX Management port ..........................................................................15 RX video display ...........................................................................................16 RX microphone & speakers .......................................................................17 RX USB devices ............................................................................................17 RX AUX (serial) port ..................................................................................18 RX power in ..................................................................................................18 Configuration Initial configuration ............................................................................................19 Manual factory reset ....................................................................................19 AdderLink Infinity browser-based configuration utility .......................20 Performing an upgrade ......................................................................................21 Options switches ................................................................................................21 Operation Front panel indicators .......................................................................................22 Further information Getting assistance ..............................................................................................23 Appendix A - Transmitter (TX) unit configuration pages ..........................24 Appendix B - Receiver (RX) unit configuration pages ...............................31 Appendix C - Tips for success when networking ALIF units ....................39 Appendix D - Troubleshooting ........................................................................41 Appendix E - Glossary ......................................................................................43 Appendix F - Cable pinouts, video modes and general specifications ...46 Appendix G - Fiber modules and cables .......................................................47 Appendix H - Mounting options .....................................................................48 Warranty ..............................................................................................................51 Safety information ..............................................................................................51 Radio frequency energy ....................................................................................52 Index Contents
INSTALLATION 2 CONFIGURATION OPERATION FURTHERINFORMATION INDEX Introduction WELCOME Thank you for choosing the AdderLink Infinity (aka ALIF) family of high capacity digital extenders/switches. By encoding high quality DVI video, digital audio and USB data into Internet Protocol (IP) messages, ALIF units offer flexible ways to link peripherals and systems via standard networks. This guide covers the ALIF 1002 and ALIF dual (2002T, 2000R and 2020) models, all of which can transfer single link DVI video, digital audio and USB signals across your network. The ALIF dual 2002T, 2000R and 2020 models can also handle a second single link DVI video stream; while 2002T and 2000R models can additionally transfer one very high resolution Dual Link DVI video connection (or two single link DVI streams). The capabilities are summarized below: Model ALIF ALIF dual ALIF dual ALIF dual VNC 1002 T/R 2020 T/R 2002T / 2000R 2112T Primary video Single link Single link Dual link Dual link Secondary video x Single link Single link Single link VNC support x x x Yes Note: The ALIF dual VNC (2112T) unit is covered by a separate user guide. ALIF 1002 and all ALIF dual variants both provide a choice of link connections. Each supports both copper-based Gigabit Ethernet cabling as well as Fiber Channel over Ethernet (FCoE). These can be used in parallel to provide up to 2 Gigabit connection speeds with the added benefit of link redundancy that can maintain operation in the event of a failed connection. Additionally, all ALIF dual models also benefit from a Management port that makes configuration even more straightforward. ALIF units promote sharing; you can arrange for a limitless number of screens and speakers, distributed anywhere across the network, to receive video and audio. You can also switch between any number of transmitter units using a single screen, keyboard and mouse in order to monitor a potentially vast collection of remote systems. Mixing ALIF dual units with the original ALIF 1000 series ALIF dual (2000 series) are complimentary to the original ALIF (1000 series) models which do not support dual DVI channels or fiber optic linking. It is possible to mix ALIF and ALIF dual transmitters and receivers on a network. However, whenever the two types are cross connected, the extra abilities of the ALIF dual units will be temporarily disabled. The newer ALIF 1002 models now include the ability for a second Gigabit Ethernet or Fiber Channel over Ethernet connection as per the ALIF dual models. ALIF 1002 units can be mixed with all ALIF dual units without any loss of functionality. One-to-one configurationThe simplest configuration links one RX unit to a single TX unit, either by a direct link or over much greater distances via a high speed network. In both cases, Gigabit cable linking and/or fiber can be used. When both are deployed, connection speeds of up to 2 Gigabits are possible. ALIF and A.I.M. Where multiple ALIF units are used on a network, we have developed the AdderLink Infinity Management (A.I.M.) server to allow comprehensive and secure central control of all transmitters, receivers and users. When using an A.I.M. server to configure ALIF units, it is vital that all ALIF units that you wish to locate and control are set to their factory default settings. Otherwise they will not be located by the A.I.M. server. If necessary, perform a factory reset on each ALIF unit. Please also see Appendix C - Tips for success when networking ALIF units www.adder .com AdderLinkADM ADM USR USRUNC UNCETH1 ETH1 ETH2 ETH2 PWR PWR MANAGEMENT SERVER One-to-many configurationUsing multicast techniques, an unlimited number of receivers* can receive video and audio data streams from a single TX unit. * A maximum of thirteen concurrent USB inputs (via multiple RX units) are permitted to a single TX unit.
INSTALLATION 3 CONFIGURATION OPERATION FURTHERINFORMATION INDEX ALIF FEATURES AFZ lossless codec The AFZ compression scheme is primarily focused on improving the performance for “natural” images (i.e. photographs and movies) and is automatically selected whenever there is a benefit to do so. The AFZ codec is lossless and is very low latency (a small fraction of a frame delay). It generally achieves 50% improvement (in compression) over the RLE scheme for any areas of the screen that consist of images, gradients, shadows etc., elements commonly found in modern desktop environments. To maintain compatibility with non AFZ -enabled transmitters and receivers there is an automatic switching method which will revert back to RLE compression when an ALIF (1000) receiver is connected to the newer ALIF 1002 series or ALIF dual (2000 series). Magic Eye (anti-dither support added) The Magic Eye feature increases performance and reduces network traffic when ALIF units are used with Apple Macs and other host computers that have dithered video output. It also improves performance if the video source is noisy (e.g. from a VGA-to-DVI converter). Dithering is a technique used by some graphics cards to improve perceived image quality by continuously varying the color of each pixel slightly. This gives the illusion of more shades of color than the display can really reproduce, and smooths the appearance of gradually shaded areas in images. Unfortunately dithering is an issue for KVM extenders such as ALIF because it makes the image appear to be changing all the time even when it is static, thus creating much more network data than can be carried by a Gigabit Ethernet. The result is a reduction in video frame rate, which the user sees as slow mouse response. Magic Eye works by ignoring small variations in the video from frame to frame. It is enabled by default as it is not obvious to the user that his poor mouse behaviour is caused by dithering. In most cases Magic Eye is invisible, but it can produce slight color inaccuracies on the monitor. For full color accuracy, Magic Eye can be disabled (within the transmitter video configuration page) for video sources which are not dithered or noisy. Transport Layer Security (TLS) ALIF 1002 and ALIF dual units support the industry standard Transport Layer Security (TLS) protocol. This offers protection against eavesdropping and tampering by third parties when data are transferred between ALIF transmitters and receivers across networks (and also between ALIF units and AIM servers). New feature: AFZ+ codec AFZ+ compliments the existing AFZ codec by providing greater compression for increased speed where pixel perfect results are not the primary focus. The transmitter video configuration page allows you to choose the required compression mode. Choices are: • ‘Pixel perfect’ - only uses pixel perfect AFZ, • ‘Adaptive’ - guarantees frame rate, builds to pixel perfect, • ‘Smoothest video’ - forces the maximum compression, or • ‘Advanced’ - allows you to choose the mode: • ‘AFZ only (pixel perfect), • ‘AFZ+ Minimum compression’, • ‘AFZ+ Middle compression’, or • ‘AFZ+ Maximum compression’.
INSTALLATION 4 CONFIGURATION OPERATION FURTHERINFORMATION INDEX Teaming operation The units have dual network interface ports that can be used in parallel to produce important benefits: • Improved connection speeds up to 2 Gigabits per second, and • Important link redundancy that can maintain operation in the event of a failed connection. Teaming offers immediate speed improvements in a one-to-one arrangement... ...and also in multicast installations: FIRMWARE VERSION 3.3 (or greater) IMPORTANT: Please read this section completely before attempting installation or upgrades. The basic rule for A.I.M.-controlled installations is: If firmware version 3.3 (or greater) is to be used anywhere in an A.I.M.-controlled AdderLink Infinity installation, then it must be used everywhere. For ALIF installations that do not use A.I.M. servers, it is possible to mix ALIF firmware revisions, however, for best results you are recommended to upgrade all ALIF units to v3.3 (or greater). Important upgrade notes • Always upgrade the A.I.M. server(s) to v3.3 (or greater) before attempting to upgrade (or add) AdderLink Infinity units at or above v3.3* – you will then be prompted to upgrade the AdderLink Infinity units. • ALIF1002 units are only available with firmware starting at v3.3 (and cannot be downgraded), so if you add one or more ALIF1002 units to your installation, it is mandatory to upgrade A.I.M. to v3.3 or greater (earlier A.I.M. firmware versions have no knowledge of the new product). • ALIF2020 units are only available with firmware starting at v3.4 (and cannot be downgraded), so if you add one or more ALIF2020 units to your installation, it is mandatory to upgrade A.I.M. to v3.3 or greater (earlier A.I.M. firmware versions have no knowledge of the new product). • If an AdderLink Infinity unit at v3.3 or greater is added, but you don’t want to upgrade your A.I.M. server; simply upload the current firmware from your A.I.M. server to the AdderLink Infinity unit in order to downgrade it. This is not possible on ALIF1002 and/or ALIF2020 units. * If you add an AdderLink Infinity unit at or above v3.3 to an earlier version of A.I.M. and then upgrade A.I.M. to v3.3 or greater, the AdderLink Infinity unit will not operate after the upgrade. To rectify this, you will need to delete the record from the A.I.M. database and factory reset the AdderLink Infinity unit before it will reacquire.
INSTALLATION 5 CONFIGURATION OPERATION FURTHERINFORMATION INDEX IndicatorsThese six indicators clearly show the key aspects of operation: • NET On when valid network link is present. • SER On when the AUX (serial) port is enabled and active. • AUD On when audio is enabled and active. • USB On when USB is enabled and active. • DV I On when DVI video is enabled and active. • PWR Power indicator. IndicatorsThese six indicators clearly show the key aspects of operation: • NET On when valid network link is present. • SER On when the AUX (serial) port is enabled and active. • AUD On when audio is enabled and active. • USB On when the USB link with the connected PC is active. • DV I On when a video input signal from the PC is detected. • PWR Power indicator. ADDERLINK INFINITY (1002) UNIT FEATURES The ALIF 1002 units are housed within durable, metallic enclosures with most connectors situated at the rear panel - the Ethernet ports are situated on the front panels. The smart front faces also feature the operation indicators. ALIF 1002 transmitter - frontALIF 1002 receiver - front System (Gigabit Ethernet) port ALIF 1002 receiver - rearALIF 1002 transmitter - rear Audio line in/out AUX (serial) port USB port Options switches(further details) Pow e r inputVideo inputAudio line in/out USB portsPow e r inputVideo outputAUX (serial) port Teaming portTeaming portSystem (Gigabit Ethernet) port Options switches(further details)
INSTALLATION 6 CONFIGURATION OPERATION FURTHERINFORMATION INDEX Management port IndicatorsThese six indicators clearly show the key aspects of operation: • NET On when valid network link is present. • SER On when the AUX (serial) port is enabled and active. • AUD On when audio is enabled and active. • USB On when USB is enabled and active. • DV I On when DVI video is enabled and active. • PWR Power indicator. IndicatorsThese six indicators clearly show the key aspects of operation: • NET On when valid network link is present. • SER On when the AUX (serial) port is enabled and active. • AUD On when audio is enabled and active. • USB On when the USB link with the connected PC is active. • DV I On when a video input signal from the PC is detected. • PWR Power indicator. ADDERLINK INFINITY DUAL UNIT FEATURES The ALIF dual units are housed within durable, metallic enclosures with most connectors situated at the rear panel - the Ethernet ports are situated on the front panels. The smart front faces also feature the operation indicators. ALIF dual (2002 and 2020) transmitter - frontALIF dual (2000 and 2020) receiver - front System (Gigabit Ethernet) port DVI-D-2 5V 4A DVI-D-1AU X COMPUTER ON2 1 INDOOR USE ONL YOPTIONS 12 DV I-D-1 5V 2.5A DVI-D-2 INOUT ALIF dual (2000 and 2020) receiver - rearALIF dual (2002 and 2020) transmitter - rear Primary video input Audio line in/out AUX (serial) port USB port Options switches(further details) Pow e r inputSecondary video input Audio line in/out USB portsPow e r inputSecondary video output Primary video output AUX (serial) port Teaming portTeaming portManagement portSystem (Gigabit Ethernet) port Options switches(further details) 2020 version only2020 version only
INSTALLATION 7 CONFIGURATION OPERATION FURTHERINFORMATION INDEX Combined DVI-D and USB cable (1.8m) Power adapter (20W) and country-specific power cord SUPPLIED ITEMS - ALIF 1002 Audio cable 2m (3.5mm stereo jacks) ALIF transmitter (1002T) package Power adapter (20W) and country-specific power cord ALIF receiver (1002R) package Information wallet containing: Four self-adhesive rubber feetQuick start guideSafety document Information wallet containing: Four self-adhesive rubber feetQuick start guideSafety document ALIF1002T unit ALIF1002R unit
INSTALLATION 8 CONFIGURATION OPERATION FURTHERINFORMATION INDEX Combined DVI-D and USB cable (1.8m) Power adapter (20W) and country-specific power cord SUPPLIED ITEMS - ALIF DUAL 2 x Audio cable 2m (3.5mm stereo jacks) ALIF dual transmitter (2002T/2020T) package Power adapter (20W) and country-specific power cord ALIF dual receiver (2000R/2020R) package Information wallet containing: Four self-adhesive rubber feetQuick start guideSafety document Information wallet containing: Four self-adhesive rubber feetQuick start guideSafety document ALIF2002T or ALIF2020T unit ALIF2000R or ALIF2020R unit Single link DVI-D to DVI-D video cable
INSTALLATION 9 CONFIGURATION OPERATION FURTHERINFORMATION INDEX OPTIONAL EXTRAS Combined dual link DVI-D and USB (USB type A to B) cablePart numbers: VSCD3 (1.8m length) VSCD4 (5m length) Single unit 19” rack-mount brackets plus four screwsPart number: RMK4SSingle link DVI-D to DVI-D video cable Part number: VSCD1 Audio cable 2m (3.5mm stereo jacks)Part number: VSC22 Serial null modem cable 2m Part number: CAB-9F/9F-NULL-MODEM USB cable 2m (type A to B)Part number: VSC24 Single mode fiber SFP modulePart number: SFP-SM-LC Multi mode fiber SFP modulePart number: SFP-MM-LC Please refer to the table in Appendix F for information about fiber modules and cables. Active copper SFP modulePart number: SFP-CATX-RJ45 Double unit 19” rack-mount brackets plus ten screwsPart number: RMK4D Country-specific power cords CAB-IEC-AUS (Australia) CAB-IEC-EURO (Central Europe) CAB-IEC-UK (United Kingdom) CAB-IEC-USA (United States) 20W power adapterPart number: PSU-IEC-5VDC-4AMP VESA mount bracket plus four screwsPart number: RMK4V