ADDER TS4 Manual
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0 6 Beneath the Screens field, click the ‘+’ button to display the Add Screen dialog so that you can add a new screen (computer system): 7 In the ‘Screen Name’ field, enter the ‘Hostname’ (see step 4) of one o\�f the computer systems and choose the corresponding ‘Switch Number’ (its port number on the Adder TS4 unit). You can optionally use the other controls within this dialog: Aliases - Enter one or more unique names that you would prefer to use for the system. Dead.Corners - This option allows you to define one or more corner regions of the screen where you need to prevent switching to another screen. This is most often used in the corner where the Windows Start button is located so that you do not accidentally switch screens. Check one or more of the boxes to select the appropriate corner(s) and use the ‘Size‘ field to define a square area (side length of the square in pixels, extending out from the corner) in which switching should be disabled. 8 Click the OK button when all items have been entered. 9 Repeat steps 6 to 8 to define each system, including the primary serve\�r system itself. Dead corners, size? 10 You now need to define the positional relationships between the various screens of the systems, using the lower part of the Screens & Links window. 11 Use the drop down controls (ringed in red), to select the border (left, right, top or bottom) of a screen, and the screen to which it should switch, e.g. 0 to 100% of the right of PC1-Primary goes to 0 to 100% of PC2 The above setting will change to PC2 when the mouse exceeds the right border of PC1-Primary. See the next page for typical setup examples Ü 12 Click the ‘+’ button to add your entry to the list. The above entr\�y would be added to the list as follows: PC2 is right of PC1-Primary 13 Repeat steps 11 and 12 for each screen border that leads to another screen. This must be done for both switching directions, i.e. ‘...right of PC1 goes to PC2’ and left of PC2 goes to PC1’. The percentage values only need to be changed if different switching routes from the same screen are required. In the example right, the bottom half of the right side of PC1 switches to PC3, while the top half goes to PC2. This would expressed as follows: 0 to 4% of the right of PC1-Primary goes to 0 to 100% of PC3 50 to 00% of the right of PC1-Primary goes to 0 to 100% of PC2 PC1 PC2 PC3 (PRIMARY) 0 to 49% 50 to 100%
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PC1PC2 PC3PC4 (PRIMARY) 0 to 00% of the left of PC goes to 0 to 00% of PC-Primary 0 to 00% of the bottom of PC goes to 0 to 00% of PC4 0 to 00% of the right of PC-Primary goes to 0 to 00% of PC 0 to 00% of the bottom of PC-Primary goes to 0 to 00% of PC3 0 to 00% of the top of PC3 goes to 0 to 00% of PC-Primary 0 to 00% of the right of PC3 goes to 0 to 00% of PC4 0 to 00% of the top of PC4 goes to 0 to 00% of PC 0 to 00% of the left of PC4 goes to 0 to 00% of PC3 PC1PC2PC3PC4(PRIMARY) 0 to 00% of the left of PC4 goes to 0 to 00% of PC3 0 to 00% of the right of PC4 goes to 0 to 00% of PC-Primary* 0 to 00% of the left of PC3 goes to 0 to 00% of PC 0 to 00% of the right of PC3 goes to 0 to 00% of PC4 0 to 00% of the left of PC-Primary goes to 0 to 00% of PC4* 0 to 00% of the right of PC-Primary goes to 0 to 00% of PC 0 to 00% of the left of PC goes to 0 to 00% of PC-Primary 0 to 00% of the right of PC goes to 0 to 00% of PC3 Set up examples for positional relationships 14 When all of the screen switching entries have been entered, click the OK button to return to the main window. Now choose the Serial Port on the primary computer to which the Adder TS4 serial cable is connected. 15 On each client system, select the ‘Use this computer as a client’ \�radio button and enter the Screen Name (Hostname) of the primary system in the ‘Name of Server’ field. Tip: To confirm that each client can see the server on the network, open the Windows Command Prompt and enter: ping . If the server can be seen, you will see replies to each outgoing message listed within the Command Prompt window. This test can also be performed from the server system to verify each of the clients. 16 On every system you now need to determine when Synchrony should start. Depending on your access rights on each system, you can choose to launch\� Synchrony either: • When the system first starts up, or • When you log in. Click the ‘AutoStart...’ button to display the following dialog: The application will check your current login status and present the available choices to you. * Leave out these two entries if you don’t need to wrap around at each end Screens arranged in a square formation Screens arranged in a row17 Click the relevant Install button and then click the Close button to return to the main window. You can now either click the Start button to begin each Synchrony session immediately or wait until each system is next restarted. The taskbar on the server system will begin greyed out and will become coloured once the client systems are located. In operation, as the mouse exceeds the boundary of one screen, the Adder TS4 unit should switch across to the next system and screen.
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12345678 ON 12345678 ON Configuration switch settings The underside of the TS4 unit features a block of eight switches which are used to configure various fundamental settings. When shipped, all switches are set to OFF, which produces normal operation within the TS4 unit. Further details about switch settings can be found within sections of this guide dealing with \�specific setup issues. OFF: Normal operation ON: (while power applied) Reset unit OFF: Cycle between all system ports ON: Cycle between active ports only OFF: Normal operation ON: Upgrade mode 5 OFF: Normal operation ON: Synchrony mode OFF: Normal operation ON: Auto switch to powered port ,3,4 Reserved Note: The switch settings (except switch 8) are consulted by the unit only during its power up phase, i.e. when power is first supplied by a keyboard socket of a powered system. Therefore, change the setting while the unit is disconnected or use switch 8 to force a reset, whereupon the other switches will be consulted.
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3 Hot plugging and mouse restoration It is strongly recommended that you switch off a host system before attempting to connect it to the Adder TS4. However, if this is not possible then you need to ‘hot plug’ the system while it is still running. There is not normally a danger of damage to the system, however, when PS/2-style mouse or IntelliMouse communications (i.e. non-USB) are interrupted, often they fail to re-initialise when reconnected. The Adder TS4 provides a feature to reinstate mouse communications once the necessary connections have been made. There are two main types of data formats used by current non-USB mice, these are the older ‘PS/2’ format and the more recent ‘IntelliMouse®’ format introduced by Microsoft. These use slightly different data arrangements and it is important to know which type was being used before you hot-plugged the system to the Adder TS4. The previous setting depends both on the type of mouse and the type of driver, as various combinations of PS/2 and IntelliMouse are possible. Using the incorrect restore function may produce unpredictable results and require the system to be re-booted. Which restore setting do I use? The general rule is that unless both the mouse and the driver are both IntelliMouse compatible then you need to restore the mouse as ‘PS/2’. An IntelliMouse can operate in either mode, whereas a PS/2 mouse cannot. Recognising an IntelliMouse-style mouse The IntelliMouse format was introduced to support, among other features, the scroll wheel function. If the mouse has a scroll wheel, then it is likely to support the IntelliMouse format. If it is a Microsoft-branded mouse, then it will usually state that it is an IntelliMouse on its underside label. Recognising an IntelliMouse driver Before hot plugging to the Adder TS4 (or afterwards using only keyboard control), access the Windows Control Panel of the system and select either the Mouse option (on Windows NT, 2000 and XP) or the System option (on Windows 95, 98, ME). Look for the name of the driver, which will usually include the words PS/2 or IntelliMouse. To restore mouse operation when hot plugging:1 Using link cables, carefully make the keyboard and mouse connections between the host system and the appropriate ports on the Adder TS4. 2 Press and hold the SELECT button on the Adder TS4 front panel for five seconds, until the SYSTEM readout shows C (Configuration mode). 3 Choose one of the following actions: • To restore a standard PS/2-style mouse: Press • To restore an IntelliMouse: Press The SYSTEM readout will show the entered characters and then return to show C when you press . The mouse restoration should now be complete. Note: The restore functions predict the likely mouse resolution settings\� but may not restore the exact speed or sensitivity settings that were origin\�ally set. 4 Move the mouse a short distance and check for appropriate on-screen cursor movement. If the mouse cursor darts erratically around the screen, then cease moving the mouse. This is an indication that the chosen restore function is incorrect. Try again using the other restore function. 5 To exit from Configuration mode, press .
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4 SECT 4 Operation In operation, the Adder TS4 allows you to quickly switch between up to f\�our systems. One system can be accessed at a time, whereupon the common keyboard and mouse are linked to that system. The Adder TS4 deceives the other systems that they still have a keyboard and mouse connected to them in order that they respond quickly and correctly once they are again selected. The SYSTEM readout On the front panel of the Adder TS4 unit, the SYSTEM readout indicates either: • The computer system to which the keyboard and mouse are connected, or • An alternative mode of operation, such as password protected mode, configuration mode, upgrade mode, etc. Typical SYSTEM readout displays are: , , or Indicates the currently selected system. The selected channel will also be indicated on the remote control. The Adder TS4 is disabled, no system is currently selected. The remote control will not show any channel indication. The Adder TS4 is password protected. You must enter the current password to gain access. See Setting.(or.changing). a.passwor d for details. The remote control will not show any channel indication. Configuration mode is currently active. Press to exit. See Configuration.options for details. The remote control will not show any channel indication. Upgrade mode is currently active. See Upgrading for details. The remote control will not show any channel indication. The upgrade process is complete. Set mini switch 7 to OFF to exit upgrade mode. Main digit indicates currently selected system or other modes - see below for details. Flashing dot indicates keyboard and/or mouse activity. Selecting systems There are five ways to select a system: • The Adder TS4 unit SELECT button • The optional RC4 Remote control selector • Keyboard hotkey combinations • Mouse button combinations • Automatic switching using the optional Synchrony utility To use the Adder TS4 unit SELECT button Note: You can determine whether the Adder TS4 visits every port in turn (regardless of whether active systems are connected to them) or only t\�hose with active systems connected. See All channel/active channel cycling for details. • Press the SELECT button repeatedly until the SYSTEM readout shows the required system number. To use the remote control selector • Press the remote control button that corresponds to the required system. The adjacent indicator will illuminate to show that the chosen system is selected. To use keyboard hotkey combinations Note: The standard hotkeys can be changed to avoid clashes with software\� applications, see Changing hotkeys for details. • To.select.a.particular.system: Press and hold the hotkeys (usually and ), then also press the number of the required system and release all three keys. • To.select.the.next.system: Press and hold the hotkeys (usually and ), then press and release the key until the required system is selected. Release the hotkeys. Note: You can determine whether the Adder TS4 visits every port in turn (regardless of whether active systems are connected to them) or only those with active systems connected. See All channel/active channel cycling for details. To use mouse button combinations Note: The mouse button arrangements can be changed, see Mouse button switching modes for details. • Press and hold the mouse scroll wheel (or centre mouse button) and then press either the left mouse button to change to the next system or the rig\�ht mouse button to change to the previous system. To use automatic switching (optional Synchrony utility required) Simply move the mouse cursor beyond the edge of the current screen in the direction of the next screen. Control should switch to a new screen/system.
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5 Configuration options The Adder TS4 provides numerous configuration options to ensure that it best suits your circumstances and the tasks carried out by the connected systems. Setting (or changing) a password The password option allows you to quickly impose a level of security suitable to prevent system tampering while you are away from your desk for short periods. When enabled, the Adder TS4 will default to protected mode when switched on or when you press the hotkeys and L (lock). To set (or change or cancel) a password Note: If the SYSTEM readout shows p then the current password must be entered before attempting to enter the configuration mode. 1 Enter configuration mode: Press and hold the SELECT button until the SYSTEM readout shows C. 2 Press . The SYSTEM readout will show = to indicate that you should enter your new password. Note: The password is not case sensitive and can be any combination of keystrokes including the function keys but excluding , , and . Note: To cancel the password protection function, do not enter any characters, merely press . 3 When the password has been entered, press to fix it and press to exit from configuration mode. To lock the system (invoking password protection) • Press and hold the hotkeys (usually and ) and press . The SYSTEM readout should show p. Note: If the SYSTEM readout shows , there is no password currently set. To enter a password and unlock the system 1 Enter the current password (upper and lower cases are not differentiated). 2 Press . The SYSTEM readout should show the number of the first available system. If the password is forgotten 1 Remove power from the Adder TS4. If any systems are active, either switch them off or remove their keyboard link connectors from the Adder TS4. If an optional power supply is used, remove it. 2 Press and hold the SELECT button and re-apply at least one source of power. The SYSTEM readout will show C to signify that configuration mode is active. 3 Follow the standard procedure ‘To set (or change or cancel) a password’ from step 2 to create a new password. Changing hotkeys Hotkeys are two normal keyboard keys that, when pressed simultaneously with a third key, signal to the Adder TS4 that you are sending a message specifically to it and not to the currently selected system. The hotkeys are ordinarily and , while a third keypress determines what you want the Adder TS4 to do, e.g change to different system, invoke password protection, etc. If the standard and hotkeys are also needed for computer system tasks, you can change them for another combination, as discussed below. To change the hotkeys 1 Enter configuration mode: Press and hold the SELECT button until the SYSTEM readout shows C. 2 Press followed by a number to select the required hotkey setting, as follows: ‘CTRL’ and ‘ALT’ keys together (default) ‘CTRL’ and ‘SHIFT’ keys together ‘ALT’ and ‘SHIFT’ keys together ‘RIGHT ALT’ key ‘LEFT ALT’ and ‘RIGHT ALT’ keys together ‘LEFT CTRL’ and ‘LEFT ALT’ keys together ‘RIGHT CTRL’ and ‘RIGHT ALT’ keys together No hotkey enabled 3 When the hotkey combination selection has been made, press to fix it and press to exit from configuration mode.
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Mouse button switching modes You can use a three button mouse to switch between systems. However, when used in this way, the action of the middle mouse button or scroll wheel click is ‘trapped’ by the Adder TS4 and is not passed to the system. Thi\�s makes it unavailable for use in controlling applications on the selected system. The scroll wheel scrolling action is unaffected and passed on normally to the systems, only the scroll wheel click is used by the Adder TS4.• To use the mouse buttons to change systems, use options U1 (default) or\� U4. • To use the scroll wheel click/third mouse button with the systems, use options U3 or U5. • To report only a simple 2-button mouse to the systems, use option U2. To change the mouse button switching modes 1 Enter configuration mode: Press and hold the SELECT button until the SYSTEM readout shows c. 2 Press followed by a number to select the required mouse button setting, as follows: System channels are switchable using a 3-button mouse or IntelliMouse (default). Adder TS4 reports 2-button mouse mode to the systems. System channels are not switchable using the mouse. Adder TS4 reports 2-button mouse mode to the systems. System channels are not switchable using the mouse. Adder TS4 reports 3-button mouse mode to the systems. System channels are switchable using a 3-button mouse or IntelliMouse (default). Adder TS4 reports IntelliMouse mode to the systems. System channels are not switchable using the mouse. Adder TS4 reports IntelliMouse mode to the systems. 3 When the mouse button selection has been made, press to fix it and then press to exit from configuration mode. All channel/active channel cycling The Adder TS4 provides the option, when cycling between the system channels, to visit each channel (irrespective of whether an active system is connected) or to only select active channels. You can affect the keyboard/mouse setting independently from the front panel SELECT switch setting. To change keyboard/mouse channel cycling 1 Enter configuration mode: Press and hold the SELECT button until the SYSTEM readout shows c. 2 Press followed by a number to select the required keyboard/mouse channel cycling setting, as follows: Cycle between all ports when switching with ‘hotkeys and Tab’ or three button mouse (default). Cycle between active ports only when switching with ‘hotkeys and Tab’ or three button mouse (default). 3 When the channel cycling selection has been made, press to fix it and then press to exit from configuration mode. To change SELECT button channel cycling 1 Remove power from the Adder TS4. If any systems are active, either switch them off or remove their keyboard link connectors from the Adder TS4. If an optional power supply is used, remove it. 2 On the rear panel, click mini switch 6 to the required position, as follows: • To cycle between all system ports, set switch 6 to OFF. • To cycle between active ports only, set switch 6 to ON. 3 Re-apply power to the Adder TS4. Resetting and restoring default settings On occasions it may be necessary to reset the Adder TS4 or to remove all custom settings and return the Adder TS4 to its factory default state. To reset the Adder TS4 1 On the rear panel, click mini switch 8 to its ON position for a moment and then return it to its OFF position. To restore default settings 1 Enter configuration mode: Press and hold the SELECT button until the SYSTEM readout shows c. 2 On the connected keyboard, press and then press , followed by to perform the restoration of the default settings. The SYSTEM readout will momentarily show to confirm that the process is complete.
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Upgrading Like all Adder products, the internal software (firmware) of the TS4 is designed to be easily upgraded in order to take advantage of a continual process of improvement and innovation. You can discover the current version of your Adder TS4 in two ways, either using the upgrade application (discussed later) or within the configuratio\�n mode as discussed next. To discover the current firmware version1 Enter configuration mode: Press and hold the SELECT button until the SYSTEM readout shows c. 2 You need to discover the three digits of the firmware release individually, as follows: • Press to discover the first firmware release digit. • Press to discover the second firmware release digit. • Press to discover the third firmware release digit. At each stage, the SYSTEM readout will momentarily show = and then the relevant digit, before returning to the c prompt. For example, the respective digits 1, 4 and 6 mean that the firmware version is v1.46. 3 Once completed, press to exit from configuration mode. To upgrade the Adder TS4 1 Download the latest TS4 firmware upgrade file from the Adder website: www.adder.com. The upgrade files are compressed using pkzip format which you will need to decompress them. If you do not have pkzip, go to www.pkware.com to download the latest version. Place the decompressed upgrade files onto the Windows system that will be connected (via a vacant serial port) to the Adder TS4 unit. 2 Remove power from the Adder TS4. If any systems are active, either switch them off or remove their keyboard link connectors from the Adder TS4. If an optional power supply is used, remove it. 3 Connect the supplied upgrade cable between the remote control socket on the end of the Adder TS4 unit adjacent to the Adder logo, and a vacan\�t serial port on the system containing the upgrade files. 4 On the underside of the unit, click mini switch 7 to its ON position. 5 Re-apply power to the Adder TS4 and switch on the system to be used for \� the upgrade. The SYSTEM readout will show . 7 Click the Browse... button and locate the TXT file that accompanied the upgrade utility. Highlight the TXT file and click the Open button. 8 Click the Advanced... button and in the subsequent dialog, ensure that the Serial Port entry matches the port to which the upgrade cable is attached. Also select the Program and verify option. Click the OK button. 9 Click the Query Unit button to check the name and version of the current firmware - the application will interrogate the TS4 via the upgrade cable. Once the version information is displayed, check that the Intended Target Units field matches the Unit Connected field and the New Firmware Version field exceeds that of the Current Firmware Version. 10 Click the Upload Now button to begin transferring the upgrade data from the system to the Adder TS4. The progress of the upload is shown in the status bar (indicating the advancement of the current task) and the progress bar (indicating the progress of the upload as a whole). The SYSTEM readout will show u. During the upload, all buttons become disabled except for the Abort button. The upload can take as long as fifteen minutes. Should you nee\�d to abandon the upload at any stage, click the Abort button. Following the upload, a verification will be carried out and the results displayed within the upgrade application window. 11 When complete, switch off the Adder TS4, disconnect the upgrade cable, return mini switch 7 to its OFF position and resume operation of the Adder TS4 in the usual manner. 6 Locate and run the application ‘KVMUploader’ to display this windo\�w:
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Further information Troubleshooting If you experience problems when installing or using the Adder TS4, please check through this section for a possible solution. If your problem is not listed here and you cannot resolve the issue, then please refer to the ‘Getting assistance’ section. Mouse does not move cursor on screen.• If you move the mouse and the activity indicator (dot on 7 segment disp\�lay) does not flash then the Adder TS4 is not receiving data from the mouse. Check the mouse connection to the Adder TS4, try resetting the mouse using the reset function or re-powering the Adder TS4. If you are attempting to connect the Adder TS4 to a system with a PS/2 mouse connection that has not been powered down then you will need to use the mouse restoration functions. Keyboard does not function or functions intermittently. Num lock light does not always come on when the num lock key is pressed. • Some older keyboards were designed for use with specific systems and are not truly AT or PS/2 compatible. These are not common but if you experience problems try another keyboard. Mouse causes channel to change. • Some cheaper mice are not fully compatible with the Adder TS4 and can lose data causing the channel to be changed (if mouse switching of channels is enabled). Ensure that you are using a Microsoft compatible mouse driver on your system. Some other manufacturers’ drivers may switch the mouse to use a proprietary mouse data format not supported by the Adder TS4. If you have unplugged and re-connected a mouse to the Adder TS4 then ensure that you reset it using the mouse reset function. Mouse jumps around the screen after disconnecting the mouse cable or powering down the Adder TS4. • The mouse data format may be out of synchronisation with that required by the system (PS/2 or Intellimouse). Try the ‘restore Intellimouse’ function (F6) to resolve the problem or repower the system. Getting assistance If you are still experiencing problems after checking the list of solutions in the Troubleshooting section then we provide a number of other solutions: • Adder.Technology.website. – www.adder.com Check the Support section of our website for the latest solutions. • Email. [email protected] • Fax.. in the UK: 054 00 in the US: + 5 • Phone.. in the UK: 054 0044 in the US: + 3 333 SECT 5 Upgrade cable pin out
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Safety information • For use in dry, oil free indoor environments only. • Not suitable for use in hazardous or explosive environments or next to highly flammable materials. • The optional power adapter is only required when the link cables used exceed 2 metres in length. Otherwise the Adder TS4 can derive its power from any of the host systems via the keyboard connections. • Warning – the optional power adapter contains live parts. • No user serviceable parts are contained within the optional power adapter - do not dismantle. • Do not use the optional power adapter if the power adapter case becomes \� damaged, cracked or broken or if you suspect that it is not operating properly. • Replace the optional power adapter with a manufacturer approved type only. • If you use a power extension cable, make sure the total ampere rating of the devices plugged into the extension cable do not exceed the cable’s ampere rating. Also, make sure that the total ampere rating of all the devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating. • Do not attempt to service the Adder TS4 unit or its remote control yourself. • The optional power adapter can get warm in operation – do not situate\� it in an enclosed space without any ventilation. • The Adder TS4 unit does not provide ground isolation and should not be used for any applications that require ground isolation or galvanic isolation. • When using the optional power adapter, use only with a grounded outlet. When using a backup power supply (UPS), power the computers, the monitors and the Adder TS4 from the same supply. Warranty Adder Technology Ltd warrants that this product shall be free from defects in workmanship and materials for a period of two years from the date of original purchase. If the product should fail to operate correctly in normal use during the warranty period, Adder will replace or repair it free of charge. No liability can be accepted for damage due to misuse or circumstances outside Adder’s control. Also Adder will not be responsible for any loss, damage or injury arising directly or indirectly from the use of this product. Adder’s total liability under the terms of this warranty shall in all circumstances be limited to the replacement value of this product. If any difficulty is experienced in the installation or use of \�this product that you are unable to resolve, please contact your supplier.