ADDER SmartView MultiScreen VGA KVM Switch Manual
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SmartView MultiscreenInstallation and UsePage 20Type of mouse / system Driver typeLikely expected Suggested Connected at bootupdata formatrestoration PS/2PS/2 onlyPS/2F5 PS/2IntelliMousePS/2F5 IntelliMouse / SmartView MSPS/2 onlyPS/2F5 IntelliMouse / SmartView MSIntelliMouseIntelliMouseF6 To restore lost mouse movement on a CPU connected to the SmartView Multiscreen: 1) Select the CPU that has lost its mouse movement 2) Press the select key on the front of the SmartView Multiscreen for 5 seconds until ‘C’ is displayed. You are now in configure mode. 3) To restore a PS/2 mouse connection press F 5 F 5 f f Or, to restore an IntelliMouse connection press F 6 F 6 f f 4) Exit from configure mode by typing E E f f 5) Test the mouse movement by moving the mouse a short distance. F5 - Restore PS/2 mouse function F6 - Restore IntelliMouse function 2.12 Upgrading the SmartViews flash memory The SmartView Multiscreen uses flash memory technology which enables the firmware code to be upgraded by the user. Upgrades are performed by connecting a PCs serial port to the SmartViews options port and running an upgrade program on the PC. This upgrade program downloads the new firmware to the SmartView and checks that the data has been programmed correctly.
SmartView MultiscreenInstallation and UsePage 21To perform a firmware upgrade on your SmartView Multiscreen you will need a suitable serial upgrade cable and an IBM PC compatible computer with an RS232 serial port and an operating system that supports DOS. Upgrade cables may be purchased for Adder Technology or may be made using the wiring specification given in Appendix A4. You will also need to download the latest version of the SmartView Multiscreen firmware which is available free of charge at www.addertec.com. To perform a flash upgrade on the SmartView Multiscreen: Step 1 - Connect your computer to the SmartView Connect your computers serial port to the SmartView Multiscreens options port (labelled OPTIONS/FLASH). Step 2 - Select flash upgrade mode using option switch 7 Move option switch 7 on the underside of the SmartView Multiscreen to the ON position. Step 3 - Reset the SmartView Multiscreen Reset the SmartView Multiscreen by moving option switch 8 to the ON position (halt and reset) and then back to the OFF position (normal operation). Alternatively you may reset the SmartView by powering off all the attached computers and removing the optional power adapter. Step 4 - Ensure that the SmartView is powered on Ensure that the SmartView is powered on. It is normally possible to upgrade the SmartView when it is powered from a single computer, however it is good practice to ensure that there is the maximum possible power availability during flash upgrades and so if possible ensure that all the computers are powered on. The upgrade program monitors the SmartViews voltage and will not allow an upgrade to be performed if the voltage is insufficient. The display should now show:
SmartView MultiscreenInstallation and UsePage 22Step 5 - Run the upgrade program The latest version of the SmartView Multiscreen firmware is available from the Adder Technology website at www.addertec.com. The SmartView Multiscreen uses the same firmware as the AdderView GEM product. The program and data files are supplied as a pair e.g. AVG129.EXEAVG129.HEX and should be downloaded to the same directory on your PC. Run the file AVGxxx.EXE (e.g. AVG129.EXE) and follow the on-screen instructions. During the upgrade the display will show an upper case U and the dot will flash to show that the upgrade is in progress.The display will again show a lower case U when the download is complete. Move option switch 7 to the OFF position to exit upgrade mode and start normal operation. You may check the new firmware version by entering configure mode and using the firmware version query function. Some useful issues to bear in mind when performing flash upgrades The upgrade program rewrites the SmartViews firmware code. If the upgrade process is interrupted then the SmartView will have invalid code and will not be able to operate. It is therefore good practice to ensure that the upgrade process is always fully completed. A partial or failed upgrade may be rectified by performing another upgrade. If the upgrade process is interrupted accidentally then you should immediately repeat the upgrade process without moving switch 7 from the flash upgrade (ON) position. Switch 7 forces the SmartView into flash upgrade mode and prevents the upgraded code from being run. Running faulty or partially upgraded code may have unpredictable results and may damage your SmartView or computing equipment. For obvious reasons, the code that the SmartView uses to perform upgrades is not itself upgradeable - a common problem on some flash upgradeable products that could effectively be destroyed by a partial upgrade! WARNING - Running faulty or partially upgraded code may have unpredictableresults and may damage your SmartView or computing equipment.
SmartView MultiscreenInstallation and UsePage 233. Using the SmartView MultiscreenThis section explains the general operation of the SmartView Multiscreen. We recommend that you read this section before starting to use the product. 3.1 Power on status At power on the SmartView Multiscreen selects computer 1 and displays 1. If a password has been set then ‘P’ will be displayed and the SmartView Multiscreen will remain locked until a valid password is entered.3.2 Front panel key and remote controller The front panel key is used to select which channel is currently controlled by the shared keyboard, mouse and monitor ports. Pressing the key during normal operation will cause the next channel to be selected. The key can also be used to access the SmartView Multiscreen’s configuration mode (see section 2.6). To do this press the key and hold it down for 5 seconds until ‘C’ appears on the SmartView Multiscreen’s front panel display. An optional remote controller is also available which replicates the front panel key and display, but can be located remotely from the SmartView Multiscreen. This is
SmartView MultiscreenInstallation and UsePage 24particularly useful in applications where the SmartView Multiscreen is located away from the desktop. The remote controller can be conveniently attached to your keyboard with a couple of Velcro strips to give instant channel information and key control. 3.3 Status display The status display usually shows the currently selected port. If autoscan mode is selected, the segments will illuminate in sequence in a clockwise direction interspersed with a display of the currently selected channel. If SmartView Multiscreen has been locked, ‘P’ will be displayed until a valid password has been typed to unlock the unit. Data flow from the mouse or keyboard causes the dot to flash.
SmartView MultiscreenInstallation and UsePage 253.4 Switching operation When you select a port, your keyboard and mouse will control the computer that is connected to that port and the video feeds from that that computer will be displayed on the monitors. For example, if you select channel 2 then the video signal arriving at port 2A will be sent to the monitor that is attached to port A. Video arriving at ports 2B, 2C and 2D will be displayed on the monitors attached to ports B, C and D respectively. 3.5 Keyboard hotkey control SmartView Multiscreen can be conveniently controlled by selecting channel, autoscan mode or security locking from the keyboard. All of the hotkey control commands are invoked by holding down the two hotkeys and then pressing a command key. By default, the two hotkeys are ‘CTRL’ and ‘ALT’, although other combinations can be selected by reconfiguring the hotkeys (see section 4.4). Once the hotkey command has been activated you will need to release the hotkeys and the command key before a new hotkey command is accepted by the SmartView Multiscreen. HOTKEYs + TAB is an exception and this allows you to tab through the ports by holding down the hotkeys and repeatedly pressing TAB. The hotkey command are summarised below (note that the numbers on the numeric keypad do not form part of a valid hotkey) : ‘HOTKEYs’ and ‘1’ - selects channel 1 ‘HOTKEYs’ and ‘2’ - selects channel 2 ‘HOTKEYs’ and ‘3’ - selects channel 3 ‘HOTKEYs’ and ‘4’ - selects channel 4 ‘HOTKEYs’ and ‘TAB’ - selects the next channel ‘HOTKEYs’ and ‘A’ - selects autoscan mode where each channel is displayed for the selected time (see section 4.2). To cancel autoscan mode simply select any fixed channel either by hotkey or using the SmartView Multiscreen button. ‘HOTKEYs’ and ‘0’ – switches off the video signal and displays 0. This will cause some monitors to go into standby mode or switch off. The video signal can be re- enabled by selecting a channel. ‘HOTKEYs’ and ‘L’ - disables the SmartView Multiscreens keyboard and mouse
SmartView MultiscreenInstallation and UsePage 26and displays 0. The video signal is switched off. If a password has not been set then the SmartView Multiscreen can be re-enabled by selecting a channel. If a password has been set then the SmartView Multiscreen displays P to indicate that a valid password must be entered to unlock the switch. Simply type the same key combination as was set during configuration (see section 4.7) followed by the (return) key. Note - if anyone has typed at the keyboard whilst in secure mode, it will be necessary to type (return) first to clear the invalid password, then type the valid password followed by (return) again. Examples of common hotkey sequences (assuming CTRL + ALT hotkey option): To select channel 2: pressba2 ba2 release 2ba 2ba To tab through channels: pressba ba v v release v v pressv v release v v pressv v release vba vba 3.6 Mouse control Computers may conveniently be selected using a three button mouse. In order to switch to the next computer simply hold down the central mouse button (the wheel mouse button on an IntelliMouse) and click on the left hand mouse button to select the next computer or the right hand mouse button to select the previous computer. If the SmartView has been set to scan active ports then the next or previous active channel will be selected. If it has been set to scan all ports then the next or previous numerical channel in sequence will be selected (see section 4.5 for more details). Mouse switching may be enabled or disabled by setting options during configuration (see section 4.3). When mouse switching is disabled the third button or wheel button state is ‘passed through’ the SmartView and seen by the application software.
SmartView MultiscreenInstallation and UsePage 27Hold down centre button ( ) Press and release left hand button ( ) to select next computerHold down centre button ( ) Press and release right hand button ( ) to select previous computer 3.7 RS232 control SmartView Multiscreen can be controlled by a remote RS232 device. To select a channel the data rate of the sending device must be set to 1200 baud, 8 bits, no parity and 1 stop bit. No handshaking is used by the SmartView Multiscreen. Simply send the character for the channel which needs to be selected, for example ASCII ‘1’ (hex code 31) will select channel 1, ASCII ‘2’ (hex code 32) will select channel 2 and so on. The SmartView will echo the ASCII character back to the sending device when the channel has been changed. The serial interface pins are found on the options connector on the rear of the SmartView. Pin assignments for this connector are given in appendix A. 3.8 Cascading SmartView Multiscreens SmartView Multiscreen switches can be connected together to expand the number of connected computers. When cascading SmartView Multiscreens a power adapter (SVMSPSU) must be connected to each SmartView Multiscreen. SmartView Multiscreens can be connected in a cascaded tree structure. This can be particularly useful where clusters of computers are located some distance from each other because each unit acts as data booster and can each be up to 30 metres away from the next SmartView Multiscreen. The channel can be selected on remote SmartView Multiscreen units using an extension of the HOTKEY control .
SmartView MultiscreenInstallation and UsePage 28A typical cascade of two SmartView Multiscreens For example, consider a situation where two SmartView Multiscreen units are connected together as shown above. To connect to the computer attached to port 3 on SmartView Multiscreen B the user would hold down the hotkey keys then press ‘2’ followed by ‘3’, whilst keeping the hotkey keys pressed. This will have the effect of connecting to port ‘3’ of the SmartView Multiscreen which is connected into port
SmartView MultiscreenInstallation and UsePage 29‘2’ of the first SmartView Multiscreen unit A. For example to connect to port 3 on the SmartView Multiscreen cascaded off port 2 of your first SmartView Multiscreen use: pressba ba 2 2release 2 2 press3 3release 3 3ba ba 3.9 Synchronising SmartView Multiscreens for applications that require synchronised switching of more than four monitors A single SmartView Multiscreen supports up to four monitors. For applications that require switching of more than four monitors, multiple SmartViews may be connected together so that they operate in a synchronised manner. Whenever the SmartViews channel is switched it sends an RS232 command out on its serial interface. The SmartView switches its channel if it receives the same command on its serial interface. Consequently, by linking the serial interfaces a master unit may be made to automatically switch a daisy chain of slaved units as shown in the diagram below. The slave units will require the optional power adapters because they cannot draw their power from the video link alone. The SmartView Multiscreen may also be synchronised together with AdderView GEM products as their OPTIONS ports operate in the same way.