ADDER SmartView MultiScreen DVI Manual
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0 A4A3A 2A 1A B 4B3B 2B 1B C 4C3C 2C 1C D 4D3D 2D 1D OPTIONS / FLASH OPTIONALPOWER INDOORUSE ONLY 5V1A A 4A3A 2A 1A B 4B3B 2B 1B C 4C3C 2C 1C D 4D3D 2D 1D OPTIONS / FLASH OPTIONALPOWER INDOORUSE ONLY 5V1A PC1 PC2 PC3 PC41 PC42 PC43 PC44 Cascading SmartView Multiscreen Serial units These Adder units can be linked in a cascade formation to allow more computer systems to be controlled. SmartView Multiscreen Serial units can be connected in a cascaded tree structure. This can be particularly useful where clusters of computers are located some distance from each other because each unit acts as data booster and can each be up to 30 metres away from the next SmartView Multiscreen Serial. Cascade connections To cascade Adder units: the sockets of a system port (1 to 4) on one Ad\�der unit must be connected to the sockets of the common port of the Adder unit be\�low. The cascade link is shown in light orange on the diagram. Computer systems can be attached to all vacant ports that are not being used as cascade links. When cascading Adder units in this way, a power adapter (PSU-IEC-5VDC) must be connected to each unit. Cascade system selection The quickest way to access cascaded systems is to use hotkey sequences. \� 1 Simultaneously press and hold and . Note: The and keys when pressed in combination are called ‘hotkeys’\� and they signal to the Adder unit that you wish to control it, rather than t\�he computer. However, if these particular hotkeys clash with another device or program, then you can change them to a different combination. 2 While still holding and , press the first numeral of the required port address, then: • If the port address is a single character, release all of the keys. • If the port address is two or more characters, release the first numeral key and press the second – repeat this procedure until all of the port address numerals have been entered, then release and . Note: The numbers on your keyboard’s numeric keypad are not valid, use only the numeral keys above the QWERTY section. The address of each system is determined by the port of the Adder unit to which it directly connected and also the number(s) or the port(s) to which its Adder unit is cascaded into other Adder units above. For instance, on the link diagram shown opposite, the computer system connected to port 3 of the lower Adder unit would be addressed as 43. This is because the lower Adder unit is cascaded through port 4 of the upper Adder unit. Cascade link
Synchronising SmartView Multiscreen Serial units Adder SmartView Multiscreen Serial units are available in two forms:• SVMS4-S units support a single video display • SVMS4-DS units support two video displays Where more video monitors are required, you can connect two Adder SmartView Multiscreen Serial units (of the same type) together to switch twice the number of video and serial channels. The various video outputs from each system are shared between corresponding ports of the two Adder units, with their keyboard and mouse connections going only to the master Adder unit. A synchronisation cable is then connected between the OPTIONS/FLASH ports of the two Adder units (see page 18 for pinout details). Whenever the master Adder unit’s channel is switched, it sends a command to the slave unit to make it do the same. The slave unit requires the optional power adapter because it does not have keyboard connections to either of the systems. The SmartView Multiscreen Serial may also be synchronised together with AdderView GEM products as their OPTIONS ports operate in the same way. Use any of the standard methods to switch between channels. A 4A3A 2A 1A B 4B3B 2B 1B C 4C3C 2C 1C D 4D3D 2D 1D OPTIONS / FLASH OPTIONALPOWER INDOORUSE ONLY 5V1A A 4A3A 2A 1A B 4B3B 2B 1B C 4C3C 2C 1C D 4D3D 2D 1D OPTIONS / FLASH OPTIONALPOWER INDOORUSE ONLY 5V1A PC1PC2 Master unit Slave unit Synchronisation cable(see page 18 for cable pin-out) Computer systems
Hot plugging and mouse restoration It is strongly recommended that you switch off a host system before attempting to connect it to the Adder unit. However, if this is not possible then you need to ‘hot plug’ the system while it is still running. There is not normally a danger of damage to the system, however, when PS/2-style mouse or IntelliMouse communications (i.e. non-USB) are interrupted, often they fail to re-initialise when reconnected. The Adder unit provides a feature to reinstate mouse communications once the necessary connections have been made. There are two main types of data formats used by current non-USB mice, these are the older ‘PS/2’ format and the more recent ‘IntelliMouse®’ format introduced by Microsoft. These use slightly different data arrangements and it is important to know which type was being used before you hot-plugged the system to the Adder unit. The previous setting depends both on the type of mouse and the type of driver, as various combinations of PS/2 and IntelliMouse are possible. Using the incorrect restore function may produce unpredictable results and require the system to be re-booted. Which restore setting do I use? The general rule is that unless both the mouse and the driver are both IntelliMouse compatible then you need to restore the mouse as ‘PS/2’. An IntelliMouse can operate in either mode, whereas a PS/2 mouse cannot. Recognising an IntelliMouse-style mouse The IntelliMouse format was introduced to support, among other features, the scroll wheel function. If the mouse has a scroll wheel, then it is likely to support the IntelliMouse format. If it is a Microsoft-branded mouse, then it will usually state that it is an IntelliMouse on its underside label. Recognising an IntelliMouse driver Before hot plugging to the Adder unit (or afterwards using only keyboard control), access the Windows Control Panel of the system and select either the Mouse option (on Windows NT, 2000 and XP) or the System option (on Windows 95, 98, ME). Look for the name of the driver, which will usually include the words PS/2 or IntelliMouse. To restore mouse operation when hot plugging:1 Using link cables, carefully make the keyboard and mouse connections between the host system and the appropriate ports on the Adder unit. 2 Press and hold the SELECT button on the Adder unit front panel for five seconds, until the SYSTEM readout shows C (Configuration mode). 3 Choose one of the following actions: • To restore a standard PS/2-style mouse: Press • To restore an IntelliMouse: Press The SYSTEM readout will show the entered characters and then return to show C when you press . The mouse restoration should now be complete. Note: The restore functions predict the likely mouse resolution settings\� but may not restore the exact speed or sensitivity settings that were origin\�ally set. 4 Move the mouse a short distance and check for appropriate on-screen cursor movement. If the mouse cursor darts erratically around the screen, then cease moving the mouse. This is an indication that the chosen restore function is incorrect. Try again using the other restore function. 5 To exit from Configuration mode, press .
SECT 4 Operation In operation, the Adder unit allows you to quickly switch between up to \�four systems. One system can be accessed at a time, whereupon the common keyboard, mouse, video monitors and serial channels are linked to that system. The Adder unit deceives the other systems that they still have their per\�ipherals connected to them in order that they respond quickly and correctly once they are again selected. The SYSTEM readout On the front panel of the Adder unit, the SYSTEM readout indicates either: • The computer system to which the keyboard and mouse are connected, or • An alternative mode of operation, such as password protected mode, configuration mode, upgrade mode, etc. Typical SYSTEM readout displays are: , , or Indicates the currently selected system. The selected channel will also be indicated on the remote control. The Adder unit is disabled, no system is currently selected. The remote control will not show any channel indication. The Adder unit is password protected. You must enter the current password to gain access. See Setting.(or.changing). a.passwor d for details. The remote control will not show any channel indication. Configuration mode is currently active. Press to exit. See Configuration.options for details. The remote control will not show any channel indication. Upgrade mode is currently active. See Upgrading for details. The remote control will not show any channel indication. The upgrade process is complete. Set mini switch 7 to OFF to exit upgrade mode. Main digit indicates currently selected system or other modes - see below for details. Flashing dot indicates keyboard and/or mouse activity. Selecting systems There are four ways to select a system: • The Adder unit front panel button • The optional Remote control selector • Keyboard hotkey combinations • Mouse button combinations To use the Adder unit front panel button Note: You can determine whether the Adder unit visits every port in turn (regardless of whether active systems are connected to them) or only t\�hose with active systems connected. See All channel/active channel cycling for details. • Press the SELECT button repeatedly until the SYSTEM readout shows the required system number. To use the remote control selector • Press the remote control button that corresponds to the required system. The adjacent indicator will illuminate to show that the chosen system is selected. To use keyboard hotkey combinations Note: The standard hotkeys can be changed to avoid clashes with software\� applications, see Changing hotkeys for details. • To.select.a.particular.system: Press and hold the hotkeys (usually and ), then also press the number of the required system and release all three keys. • To.select.the.next/previous.system: Press and hold the hotkeys (usually and ), then press and release the key until the required system is selected. Release the hotkeys. Note: You can determine whether the Adder unit visits every port in turn (regardless of whether active systems are connected to them) or only those with active systems connected. See All channel/active channel cycling for details. To use mouse button combinations Note: The mouse button arrangements can be changed, see Mouse button switching modes for details. • Press and hold the mouse scroll wheel (or centre mouse button) and then press either the left mouse button to change to the next system or the rig\�ht mouse button to change to the previous system.
4
Configuration options
The Adder unit provides numerous configuration options to ensure that it best
suits your circumstances and the tasks carried out by the connected systems.
Setting (or changing) a password
The password option allows you to quickly impose a level of security suitable to
prevent system tampering while you are away from your desk for short periods.
When enabled, the Adder unit will default to protected mode when switched on
or when you press the hotkeys and L (lock).
To set (or change or cancel) a password
Note: If the SYSTEM readout shows p then the current password must be entered
before attempting to enter the configuration mode. 1 Enter configuration mode: Press and hold the
SELECT button until the SYSTEM
readout shows C.
2 Press
. The SYSTEM readout will show = to indicate that you should
enter your new password.
Note: The password is not case sensitive and can be any combination of
keystrokes including the function keys but excluding , , and .
Note: To cancel the password protection function, do not enter any
characters, merely press .
3 When the password has been entered, press
to fix it and press to
exit from configuration mode.
To lock the system (invoking password protection)
• Press and hold the hotkeys (usually
and ) and press . The SYSTEM
readout should show p.
Note: If the SYSTEM readout shows , there is no password currently set.
To enter a password and unlock the system
1 Enter the current password (upper and lower cases are not differentiated).
2 Press
. The SYSTEM readout should show the number of the first available
system.
If the password is forgotten
1 Remove power from the Adder unit. If any systems are active, either switch
them off or remove their keyboard link connectors from the Adder unit. If an
optional power supply is used, remove it.
2 Press and hold the
SELECT button and re-apply at least one source of power.
The SYSTEM readout will show C to signify that configuration mode is active.
3 Follow the standard procedure ‘To set (or change or cancel) a password’
from step 2 to create a new password.
Changing hotkeys
Hotkeys are two normal keyboard keys that, when pressed simultaneously with
a third key, signal to the Adder unit that you are sending a message specifically
to it and not to the currently selected system. The hotkeys are ordinarily and
, while a third keypress determines what you want the Adder unit to do, e.g
change to different system, invoke password protection, etc.
If the standard and hotkeys are also needed for computer system tasks,
you can change them for another combination, as discussed below.
To change the hotkeys
1 Enter configuration mode: Press and hold the
SELECT button until the SYSTEM
readout shows C.
2 Press
followed by a number to select the required hotkey setting, as
follows:
‘CTRL’ and ‘ALT’ keys together (default)
‘CTRL’ and ‘SHIFT’ keys together
‘ALT’ and ‘SHIFT’ keys together
‘RIGHT ALT’ key
‘LEFT ALT’ and ‘RIGHT ALT’ keys together
‘LEFT CTRL’ and ‘LEFT ALT’ keys together
‘RIGHT CTRL’ and ‘RIGHT ALT’ keys together
No hotkey enabled
3 When the hotkey combination selection has been made, press
to fix it
and press to exit from configuration mode.
5 Mouse button switching modes You can use a three button mouse to switch between systems. However, when used in this way, the action of the middle mouse button or scroll wheel click is ‘trapped’ by the Adder unit and is not passed to the system. Th\�is makes it unavailable for use in controlling applications on the selected system. The scroll wheel scrolling action is unaffected and passed on normally to the systems, only the scroll wheel click is used by the Adder unit.• To use the mouse buttons to change systems, use options U1 (default) or\� U4. • To use the scroll wheel click/third mouse button with the systems, use options U3 or U5. • To report only a simple 2-button mouse to the systems, use option U2. To change the mouse button switching modes 1 Enter configuration mode: Press and hold the SELECT button until the SYSTEM readout shows c. 2 Press followed by a number to select the required mouse button setting, as follows: System channels are switchable using a 3-button mouse or IntelliMouse (default). Adder unit reports 2-button mouse mode to the systems. System channels are not switchable using the mouse. Adder unit reports 2-button mouse mode to the systems. System channels are not switchable using the mouse. Adder unit reports 3-button mouse mode to the systems. System channels are switchable using a 3-button mouse or IntelliMouse (default). Adder unit reports IntelliMouse mode to the systems. System channels are not switchable using the mouse. Adder unit reports IntelliMouse mode to the systems. 3 When the mouse button selection has been made, press to fix it and then press to exit from configuration mode. All channel/active channel cycling The Adder unit provides the option, when cycling between the system channels, to visit each channel (irrespective of whether an active system is connected) or to only select active channels. You can affect the keyboard/mouse setting independently from the front panel SELECT switch setting. To change keyboard/mouse channel cycling 1 Enter configuration mode: Press and hold the SELECT button until the SYSTEM readout shows c. 2 Press followed by a number to select the required keyboard/mouse channel cycling setting, as follows: Cycle between all ports when switching with ‘hotkeys and Tab’ or three button mouse (default). Cycle between active ports only when switching with ‘hotkeys and Tab’ or three button mouse (default). 3 When the channel cycling selection has been made, press to fix it and then press to exit from configuration mode. To change SELECT button channel cycling 1 Remove power from the Adder unit. If any systems are active, either switch them off or remove their keyboard link connectors from the Adder unit. If an optional power supply is used, remove it. 2 On the rear panel, click mini switch 6 to the required position, as follows: • To cycle between all system ports, set switch 6 to OFF. • To cycle between active ports only, set switch 6 to ON. 3 Re-apply power to the Adder unit. Automatic screen saver These configuration options allow you to blank the screen after a set period of time has elapsed since the keyboard or mouse were last used. Power saving monitors can sense the screen blanking action and change to sleep mode. B1 Screen blanking feature disabled (default setting). B2 Blank screen after 1 minute of inactivity. B3 Blank screen after 2 minutes of inactivity. B4 Blank screen after 4 minutes of inactivity. B5 Blank screen after 8 minutes of inactivity. B6 Blank screen after 12 minutes of inactivity. B7 Blank screen after 16 minutes of inactivity. B8 Blank screen after 20 minutes of inactivity.
Autoscanning computer selection These configuration options allow you to determine how the autoscannin\�g feature chooses which computer to view. WARNING - When switching between different video sources, some CRT (Cathode Ray Tube) type monitors will operate an internal mechanical relay at every switchover - this can be heard as a mechanical ‘click’. To avoid damaging the mechanical contacts of such relays, do not operate autoscan for long periods with these types of monitors. L1 Adder unit locks on to active ports only during autoscanning (default)\�. L2 Adder unit locks on to every port during autoscanning. L3 Adder unit powers on in autoscan mode and locks on to active ports only. L4 SmartView Multiscreen powers on in autoscan mode and locks on to all ports. L5 Allow the mouse to run at any speed (default). L6 Don’t allow the mouse to run at very slow speeds. L7 Cascade query code = AD (default). L8 Cascade query code = EF. Autoscanning dwell timing These configuration options allow you to determine how long the autosc\�anning feature dwells at each computer when scanning between them. T1 Dwell at each computer for 2 seconds before switching to the next port (default setting). T2 Dwell at each computer for 5 seconds before switching to the next port. T3 Dwell at each computer for 7 seconds before switching to the next port. T4 Dwell at each computer for 10 seconds before switching to the next port. T5 Dwell at each computer for 15 seconds before switching to the next port. T6 Dwell at each computer for 20 seconds before switching to the next port. T7 Dwell at each computer for 30 seconds before switching to the next port. T8 Dwell at each computer for 60 seconds before switching to the next port. Miscellaneous functions These configuration options contain a mixture of functions, from discovering the Adder unit internal software (firmware) revision, to restoring mouse function, to resetting all configuration changes. Note: These functions use the letter ‘F’. As with all of the other configuration options, press the letter and then\� the number, i.e. F and then 1 – not the ‘F1’ function key. F1 Display firmware first digit F2 Display firmware second digit F3 Display firmware third digit F5 Restore PS/2 mouse operation to the currently selected computer that has ceased to respond to mouse movement. Note: Before using this function, please refer to the section ‘Hot plugging and mouse restoration’ F6 Restore IntelliMouse mouse operation to the currently selected computer that has ceased to respond to mouse movement. Note: Before using this function, please refer to the section ‘Hot plugging and mouse restoration’ F8 RESET all configuration options to the default settings - see below. P Initiates password setting mode. Please refer to the ‘Using a password’ section. E Exits configuration mode and returns your Adder unit to normal operation. Resetting and restoring default settings On occasions it may be necessary to reset the Adder unit or to remove all custom settings and return the Adder unit to its factory default state. To reset the Adder unit 1 On the rear panel, click mini switch 8 to its ON position for a moment and then return it to its OFF position. To restore default settings 1 Enter configuration mode: Press and hold the SELECT button until the SYSTEM readout shows c. 2 On the connected keyboard, press and then press , followed by to perform the restoration of the default settings. The SYSTEM readout will momentarily show to confirm that the process is complete.
Upgrading
Like all Adder products, the internal software (firmware) of the unit is designed
to be easily upgraded in order to take advantage of a continual process of
improvement and innovation. A specialised upgrade cable is required to
connect the Adder unit to the serial port of a suitable system. The cabl\�e may be
purchased from your supplier, direct from Adder or created using the pin-out
given later in this guide.
You can discover the current version of your Adder unit in two ways, either
using the upgrade application (discussed later) or within the config\�uration mode
as discussed next.
To discover the current firmware version1 Enter configuration mode: Press and hold the
SELECT button until the SYSTEM
readout shows c.
2 You need to discover the three digits of the firmware release individually, as
follows:
• Press
to discover the first firmware release digit.
• Press
to discover the second firmware release digit.
• Press
to discover the third firmware release digit.
At each stage, the
SYSTEM readout will momentarily show = and then the
relevant digit, before returning to the c prompt. For example, the respective
digits 1, 4 and 6 mean that the firmware version is v1.46.
3 Once completed, press
to exit from configuration mode.
To upgrade the Adder unit
1 Download the latest firmware upgrade file from the Adder website:
www.
adder.com. The upgrade files are compressed using pkzip format which
you will need to decompress them. If you do not have pkzip, go to www.
pkware.com to download the latest version. Place the decompressed
upgrade files onto the Windows system that will be connected (via a vacant
serial port) to the Adder unit.
2 Remove power from the Adder unit. If any systems are active, either switch
them off or remove their keyboard link connectors from the Adder unit. If an
optional power supply is used, remove it.
3 Connect the upgrade cable between the remote control socket on the right
side of the Adder unit rear panel and a vacant serial port on the system
containing the upgrade files.
4 On the underside of the unit, click mini switch 7 to its ON position.
5 Re-apply power to the Adder unit and switch on the system to be used for\�
the upgrade. The SYSTEM readout will show . 7
Click the
Browse... button and locate the TXT file that accompanied the
upgrade utility. Highlight the TXT file and click the Open button.
8 Click the
Advanced... button and in the subsequent dialog, ensure that the
Serial Port entry matches the port to which the upgrade cable is attached.
Also select the Program and verify option. Click the OK button.
9 Click the
Query Unit button to check the name and version of the current
firmware - the application will interrogate the unit via the upgrade cable.
Once the version information is displayed, check that the Intended Target
Units field matches the Unit Connected field and the New Firmware Version
field exceeds that of the Current Firmware Version.
10 Click the
Upload Now button to begin transferring the upgrade data from
the system to the Adder unit. The progress of the upload is shown in the
status bar (indicating the advancement of the current task) and the progress
bar (indicating the progress of the upload as a whole). The SYSTEM readout
will show u.
During the upload, all buttons become disabled except for the
Abort
button. The upload can take as long as fifteen minutes. Should you nee\�d to
abandon the upload at any stage, click the Abort button.
Following the upload, a verification will be carried out and the results
displayed within the upgrade application window.
11 When complete, switch off the Adder unit, disconnect the upgrade cable,
return mini switch 7 to its OFF position and resume operation of the Adder
unit in the usual manner.
6 Locate and run the application ‘KVMUploader’ to display this windo\�w:
Further information Troubleshooting If you experience problems when installing or using the Adder unit, please check through this section for a possible solution. If your problem is not listed here and you cannot resolve the issue, then please refer to the ‘Getting assistance’ section. Mouse does not move cursor on screen.• If you move the mouse and the activity indicator (dot on 7 segment display) does not flash then the Adder unit is not receiving data from the mouse. Check the mouse connection to the Adder unit, try resetting the mouse using the reset function or re-powering the Adder unit. If you are attempting to connect the Adder unit to a system with a PS/2 mouse connection that has not been powered down then you will need to use the mouse restoration functions. Keyboard does not function or functions intermittently. Num lock light does not always come on when the num lock key is pressed. • Some older keyboards were designed for use with specific systems and are not truly AT or PS/2 compatible. These are not common but if you experience problems try another keyboard. Mouse causes channel to change. • Some cheaper mice are not fully compatible with the Adder unit and can lose data causing the channel to be changed (if mouse switching of channels is enabled). Ensure that you are using a Microsoft compatible mouse driver on your system. Some other manufacturers’ drivers may switch the mouse to use a proprietary mouse data format not supported by the Adder unit. If you have unplugged and re-connected a mouse to the Adder unit then ensure that you reset it using the mouse reset function. Mouse jumps around the screen after disconnecting the mouse cable or powering down the Adder unit. • The mouse data format may be out of synchronisation with that required by the system (PS/2 or Intellimouse). Try the ‘restore Intellimouse’ function (F6) to resolve the problem or repower the system. Getting assistance If you are still experiencing problems after checking the list of solutions in the Troubleshooting section then we provide a number of other solutions: • Adder.Technology.website. – www.adder.com Check the Support section of our website for the latest solutions. • Email. [email protected] • Fax.. in the UK: 054 00 in the US: + 5 • Phone.. in the UK: 054 0044 in the US: + SECT 5 Upgrade cable pin out 10 11 9 11 9 TXD 15-way D-type male MASTER 15-way D-type male SLAVE GND RXD RXD GND Synchronisation cable pin out
Safety information • For use in dry, oil free indoor environments only. • Not suitable for use in hazardous or explosive environments or next to highly flammable materials. • The optional power adapter is only required when the link cables used exceed 2 metres in length. Otherwise the Adder unit can derive its power from any of the host systems via the keyboard connections. • Warning – the optional power adapter contains live parts. • No user serviceable parts are contained within the optional power adapter - do not dismantle. • Do not use the optional power adapter if the power adapter case becomes \� damaged, cracked or broken or if you suspect that it is not operating properly. • Replace the optional power adapter with a manufacturer approved type only. • If you use a power extension cable, make sure the total ampere rating of the devices plugged into the extension cable do not exceed the cable’s ampere rating. Also, make sure that the total ampere rating of all the devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating. • Do not attempt to service the Adder unit or its remote control yourself. • The optional power adapter can get warm in operation – do not situate\� it in an enclosed space without any ventilation. • The Adder unit does not provide ground isolation and should not be used for any applications that require ground isolation or galvanic isolation. • When using the optional power adapter, use only with a grounded outlet. When using a backup power supply (UPS), power the computers, the monitors and the Adder unit from the same supply. Warranty Adder Technology Ltd warrants that this product shall be free from defects in workmanship and materials for a period of two years from the date of original purchase. If the product should fail to operate correctly in normal use during the warranty period, Adder will replace or repair it free of charge. No liability can be accepted for damage due to misuse or circumstances outside Adder’s control. Also Adder will not be responsible for any loss, damage or injury arising directly or indirectly from the use of this product. Adder’s total liability under the terms of this warranty shall in all circumstances be limited to the replacement value of this product. If any difficulty is experienced in the installation or use of \�this product that you are unable to resolve, please contact your supplier.