Adam Equipment PGW Precision Balances PGWuserrevE4 User Manual

							
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Poor Linearity Usually a mechanical 
problem 
 
 
  
Electronic Problems 
Re-check repeatability 
*Inspection of the flexures for damage 
or loose hardware may be required 
*Use the Linearity Function in the 
service menu to reset linearity 
*A problem in the analogue circuit board 
or power supplies can cause poor 
linearity.  Make sure all mechanical 
problems have been eliminated first 
  
OTHER PROBLEMS: 
Cannot calibrate Zero shifted more 
than allowed 
 
Calibration timeout 
*Check all flexures for damage 
*Reset dealer calibration 
*Verify linearity and repeatability  
*The balance may be unstable.  Verify 
stability as above.   
 
Calibration weight 
motor does not stop 
 
 
 
 
 
*Check the cables to the motor, try 
plugging the balance into the power 
again 
*Look for friction in the calibration 
weight movement 
*Check the opto-coupler that controls 
the motor position.  
 
RS-232 not working Doesn’t print Check parameters match the device 
connected 
Verify cable is correct 
*RS-232 circuits damaged 
 
Display dark, keys 
beep  
Display contrast poor 
Cable unplugged or 
damaged 
*Check the cables to the display 
*Replace the display which could be 
damaged 
 
*To be carried out by authorised technicians only. 
© Adam Equipment Company 2007  
						

							
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17.0  REPLACEMENT PARTS AND ACCESSORIES 
 
If you need to order any spare parts and accessories, contact your supplier or 
Adam Equipment. A partial list of such items is as follows- 
 
• Power Supply Module 
• Stainless Steel top Pan 
• Below Balance Hanger 
• Density Determination Kit  
• Anti-Vibration Table 
• Security Lock and Cable 
• Dust Cover 
• Printers, etc. 
  
18.0  SERVICE INFORMATION 
 
This manual covers the details of operation. If you have a problem with the 
balance that is not directly addressed by this manual then contact your 
supplier for assistance. In order to provide further assistance, the supplier will 
need the following information which should be kept ready: 
 
A. Details of your company
    -Name of your company: 
    -Contact person’s name: 
    -Contact telephone, e-mail,  
     fax or any other methods: 
 
B. Details of the unit purchased  
     (This part of information should always be available for any future correspondence. 
We suggest you to fill in this form as soon as the unit is received and keep a print-
out in your record for ready reference.) 
            
Model name of the balance: 
 
PGW________ 
Serial number of the unit: 
 
 
Software revision number  
(Displayed when power is first turned on): 
 
 
Date of Purchase: 
 
 
Name of the supplier and place: 
 
         
C.  Brief description of the problem
          Include any recent history of the unit. For example:        
   -Has it been working since it’s delivered 
   -Has it been in contact with water 
 -Damaged from a fire 
 -Electrical Storms in the area 
 -Dropped on the floor, etc.  
 
 
 
 
 
 
 © Adam Equipment Company 2007 
  
						

							
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19.0  BALANCE MENU STRUCTURE
 
 
 
© Adam Equ
ipment Com
pan
y 2007  
						

							
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© Adam Equ
ipment Com
pan
y 2007 
  
						

							Page 45 of 48  
						

							Page 46 of 48 
WARRANTY INFORMATION 
Adam Equipment offers Limited Warranty (Parts and Labour) for the components failed 
due to defects in materials or workmanship.  Warranty starts from the date of delivery. 
During the warranty period, should any repairs be necessary, the purchaser must inform 
its supplier or Adam Equipment Company. The company or its authorised Technician 
reserves the right to repair or replace the components at any of its workshops 
depending on the severity of the problems. However, any freight involved in sending the 
faulty units or parts to the service centre should be borne by the purchaser. 
The warranty will cease to operate if the equipment is not returned in the original 
packaging and with correct documentation for a claim to be processed. All claims are at 
the sole discretion of Adam Equipment. 
This warranty does not cover equipment where defects or poor performance is due to 
misuse, accidental damage, exposure to radioa ctive or corrosive materials, negligence, 
faulty installation, unauthorised modifications or attempted repair or failure to observe 
the requirements and recommendations as given in this User Manual. 
Repairs carried out under the warranty does not extend the warranty period. 
Components removed during the warranty repairs become the company property. 
The statutory right of the purchaser is not affected by this warranty. The terms of this 
warranty is governed by the UK law. For complete details on Warranty Information, see 
the terms and conditions of sale available on our web-site.  
						

							Page 47 of 48 
Manufacturer’s Declaration of Conformity 
This product has been manufactured in accordance with the harmonised European standards, 
following the provisions of  the below stated directives: 
Electro Magnetic Compatibility Directive 89/336/EEC 
Low Voltage Directive 73/23/EEC   Adam Equipment Co. Ltd. 
Maidstone Road, Kingston, Milton Keynes, MK10 0BD  United Kingdom 
FCC COMPLIANCE 
This equipment has been tested and found to comply with the limits for a Class A digital device, 
pursuant to Part 15 of the FCC Rules.  These limits are designed to provide reasonable protection 
against harmful interference when the equipment is operated in a commercial environment.  The 
equipment generates, uses, and can radiate radio freq uency energy and, if not installed and used in 
accordance with the instruction manual, may cause  harmful interference to radio communications. 
Operation of this equipment in a residential area is  likely to cause harmful interference in which case 
the user will be required to correct t he interference at his own expense. 
Shielded interconnect cables must be employed with this equipment to insure compliance with the 
pertinent RF emission limits governing this device. 
Changes or modifications not expressly approved  by Adam Equipment could void the users 
authority to operate the equipment. 
WEEE COMPLIANCE 
Any Electrical or Electr onic Equipment (EEE) component or assembly of parts intended to be 
incorporated into EEE devices as defined by European Directive 2002/95/EEC mu st be recycled or 
disposed using techniques that do not introduce ha zardous substances harmful to our health or the 
environment as listed in Directive 2002/95/EC or am ending legislation.  Battery disposal in Landfill 
Sites is more regulated since July 2002 by  regulation 9 of the Landfill (England and Wales) 
Regulations 2002 and Hazardous Waste Regulations 2005.  Battery recycling has become topical 
and the Waste Electrical and Elec tronic Equipment (WEEE) Regulations are set to impose targets 
for recycling.  
						

							Page 48 of 48 
© Adam Equ
ipment Company 2007 
ADAM EQUIPMENT  is an ISO 9001:2000 certified global company with more than 35 
years experience in the production and sa le of electronic weighing equipment.  
Adam products are predominantly designed for the Laboratory, Educational, Medical, 
retail and Industrial Segments. The product range can be described as follows: 
-Analytical and Precision Balances 
-Compact and Portable Balances 
-High Capacity Balances 
-Moisture analysers / balances 
-Mechanical Scales  
-Counting Scales 
-Digital Weighing/Check-weighing Scales 
-High performance Platform Scales  
-Crane scales 
-Medical Scales 
-Retail Scales for Price computing 
For a complete listing of all Adam products visit our website at  www.adamequipment.com
© Copyright by Adam Equipment Co. Ltd.  All  rights reserved.  No part of this publication 
may be reprinted or translated in any form or by any means without the prior permission of  Adam Equipment. 
Adam Equipment reserves the right to make changes to the technology, features, specifications and design of the equipment without notice. 
All information contained within this publication is to the best of our knowledge timely, 
complete and accurate when issued.  However, we are not responsible for misinterpretations which may result from the reading of this material. 
The latest version of this publication can be found on our Website. 
www.adamequipment.com