Active Voice Repartee Using Mailbox Manager Manual

							9▲REPARTEE USER GUIDE
Playback options
The Playback options screen stores set-
tings for how messages are played. 
These options are not available by 
phone. Without Mailbox Manager, you 
need to ask your system manager to 
change these options. The Playback 
options consist of:
Announce
New e-mail messagesIf the optional 
e-mail integration package is in-
stalled, the system includes new 
e-mail messages in the total when 
announcing the number of new mes-
sages.
Voice message lengthThe system 
announces the total length, in min-
utes, of new voice messages.
Telephone conversation type
Menu mode conversationThis con-
versation plays menus of options. 
Enter the number associated with the 
option to perform the particular task.
Yes/No conversationThis conversa-
tion leads you step by step through all 
of your options with easy, yes-and-no 
questions. Enter 1 for Yes, 2 for No.
Voice message time stamp
Announce timestamp before 
messagesThe system plays the time 
and date that the message was 
recorded before playing the message.
Announce time stamp after 
messagesThe system plays the time 
and date that the message was 
recorded after playing the message. 
						

							CHANGING YOUR MAILBOX SETUP▲10
To change your playback 
options by computer
aAccess the Mailbox Manager (see 
inside front cover).
bClick “Playback.”
cConfirm and change the settings as 
needed.
dClick “Save.”
Announce options
Listening to a
message options Conversation options 
						

							11▲REPARTEE USER GUIDE
Changing call transfer options
The voice messaging system is set up 
to transfer calls to your extension just 
as a receptionist would. When you are 
unavailable or on another call, the sys-
tem takes a message for you. If you will 
be away for a while, you can turn off call 
transfer or have your calls transferred to 
a different phone number.
Turn on call transfer before transferring 
your calls to a different phone number. 
You can enter up to nine digits for the 
new phone number..
To turn call transfer on or off 
by phone
aAccess your mailbox by phone (see 
inside front cover). bEnter 7 6 4 to turn call transfer on or 
off.
cFollow the system instructions. Enter 
1 for Yes, 2 for No.
To change the number to 
which calls are transferred by 
phone
aAccess your mailbox by phone (see 
inside front cover). 
bEnter 7 6 4 1 4 to change the number 
to which your calls are transferred.
cFollow the system instructions. Enter 
1 for Yes, 2 for No.
SEE ALSO
TIP: T I P : TIP:TIP:TIP:TIP:Changing call screening options ............ 13
Changing call holding options................ 15
TIP:TIP:TIP: 
						

							CHANGING YOUR MAILBOX SETUP▲12
To turn call transfer on or off 
by computer
aAccess the Mailbox Manager (see 
inside front cover).
bClick “Transfer/Screening.”
cTo turn call transfer on, for “Transfer 
incoming calls to,” select “My exten-
sion.” To turn call transfer off, select 
“My voicemail.”
dClick “Save.”
To change the number to 
which calls are transferred by 
computer
aAccess the Mailbox Manager (see 
inside front cover).
bClick “Transfer/Screening.”
cFor “Transfer incoming calls to,” 
select “This number.” Type the 
phone number or extension.
dClick “Save.”
Turn transfer on or
off here
Select screening
options here
Turn holding on or
off here 
						

							13▲REPARTEE USER GUIDE
Changing call screening options
When available, the system can use a 
variety of call screening options.* You 
can select these options on the Transfer/
Screening screen of the Mailbox Man-
ager.
These options are not available by 
phone. If your system manager has set 
up call screening for your extension, you 
can only turn call screening on and off 
by phone. 
What you hear when you pick up the 
phone depends on which of the follow-
ing options you have selected.
Announce before connecting caller
The system plays a beep before trans-
ferring the call.Screen NameThe system asks the 
caller’s name before ringing your 
extension. The system plays “Call 
from ” before transferring the call.
Ask me if I want to take the callThe 
system says “Enter 1 to take the call, 
or 2 and I’ll take a message” and then 
waits for a response from you before 
transferring the call.
Remember Screen Name   The sys-
tems asks and plays the caller’s name 
as above, and if the caller leaves a 
message, will append the caller’s 
name to the beginning of the mes-
sage.
Tell me who the call is forThe sys-
tem says, “Call for ” 
before transferring the call.Two or more of these options may be 
combined. For example, if you select 
“Screen name” and “Ask me if I want to 
take the call,” the system asks the caller’s 
name, then rings your extension. When 
you answer the call, the system plays the 
caller’s recorded name, then asks if you 
want to take the call.
* This feature may not be available at your site. 
						

							CHANGING YOUR MAILBOX SETUP▲14
To change call screening 
options by computer
aAccess the Mailbox Manager (see 
inside front cover).
bClick “Transfer/Screening.”
cSelect the “Screening” check box.
dSelect the transfer/screening options 
as needed.
eClick “Save.” 
To turn call screening on or off 
by phone
aAccess your mailbox by phone (see 
inside front cover). 
bEnter 7 6 4 1 5 to turn call screening 
on or off. 
cEnter 1 to turn call screening on. 
Enter 2 to turn it off.
Select screening
options here 
						

							15▲REPARTEE USER GUIDE
Changing call holding options
The system can hold a call until your 
extension is available.* When call hold-
ing is turned on and your extension is 
busy, the system asks callers if they want 
to hold until you are available or to leave 
a message. The system also tells callers 
how many calls are holding ahead of 
theirs.
If your system manager has set up call 
holding for you, you can turn call hold-
ing on and off. Your system manager sets 
the number of calls that the system can 
hold for you. To turn call holding on or off 
by computer
aAccess the Mailbox Manager (see 
inside front cover).
bClick “Transfer/Screening.”
cTo turn call holding on, select the 
“Holding” check box. To turn it off, 
clear the check box.
dClick “Save.”
To turn call holding on or off 
by phone
aAccess your mailbox by phone (see 
inside front cover). 
bEnter 7 6 4 1 6 to turn call holding on 
or off. 
cEnter 1 to turn call holding on. Enter 
2 to turn it off.
* This feature may not be available at your site. 
						

							CHANGING YOUR MAILBOX SETUP▲16
Changing message delivery options
The system can deliver messages to sev-
eral different phone numbers. You can 
set a range of minutes, hours, and days 
that a message delivery phone number 
is in effect. You can set the system to 
deliver only urgent messages. You also 
can set the system to delay message 
delivery to any of the numbers.
To change message delivery 
options by computer
aAccess the Mailbox Manager (see 
inside front cover).
bClick “Notification.”
cTo edit a message delivery device, 
select the device and click “Edit.”
To add a new device, click “Add.”
dOn the Message Delivery screen, 
confirm and change the settings as 
needed and click “OK.”
eClick “Save.”
TIP:
Name of the devicePhone number 
to reach device
Times to deliver 
messages
Days to deliver 
messages
Types to deliver 
and how often 
						

							17▲REPARTEE USER GUIDE
If changing message delivery by phone, 
you may not be able to enter a pager 
number that requires special dialing 
characters (for example, a semicolon 
that represents a three-second pause). 
Contact your system manager for assis-
tance.
TIP:Enter # to insert a one-second pause 
where you want the system to pause 
between digits that it is dialing.To change message delivery 
by phone
aAccess your mailbox (see inside front 
cover). 
bTo change your message delivery 
options for your:
 work phone, enter 7 6 6 5 4.
 home phone, enter 7 6 6 5 5.
 pager, enter 7 6 6 5 6.
 spare phone, enter 7 6 6 5 7.
 fax phone, enter 7 6 6 5 8.
cEnter 1 to turn on delivery for that 
number or 2 to turn off delivery.
dEnter 4 to change the phone 
number. After you enter a phone 
number, enter✱to end the entry.
eEnter 5 to change the schedule, and 
then follow the system instructions. 
Enter 1 for Yes, 2 for No.fEnter 6 to change the delivery mode 
for messages delivered to this 
number, and then follow the system 
instructions. Enter 1 for Yes, 2 for No.
gEnter 7 to change fax notification, 
and then follow the system instruc-
tions. Enter 1 for Yes, 2 for No.
hChange any remaining message 
delivery numbers by repeating the 
procedure. 
						

							CHANGING YOUR MAILBOX SETUP▲18
Creating groups
You can create your own message 
groups. When you send a message to a 
group, the message is sent to all mem-
bers of the group. Each group you create 
has a number or a name. 
There are three types of message groups: 
private, open, and local access. When 
you create a private group, only you can 
send messages to it. When you create an 
open group, other subscribers also can 
send messages to it.  When you create a 
local access group, only subscribers call-
ing from an extension within the com-
pany can send messages to it.To create a group by phone 
aAccess your mailbox (see inside front 
cover). 
bEnter 7 5 4 to create a new group.
cFor numbered groups, enter a three-
digit group number. For named 
groups, enter the first three letters of 
the group’s name.
dRecord a name for the group. 
Enter✱when you are finished.
eEnter 1 to make the group an open 
group or 2 to make it a private group.fFollow the system instructions to 
add members to the group. You can 
add them by name or extension 
number.
gEnter✱when you are finished add-
ing members.
hEnter 1 to leave a message for this 
group now. Otherwise, enter 2.
TIP:Guests do not have extension num-
bers, so add them to the group by spell-
ing their names or by entering their 
personal IDs.