Acer Travelmate C110 Service Guide

							TravelMate C110
Service Guide
  PART NO.:  49.46Z01.002                                                                                               PRINTED IN TAIWANService guide files and updates are available
on the CSD web; for more information, 
please refer to http://csd.acer.com.tw 
						

							IITravelMate C110
Revision History
Please refer to the table below for the updates made on Travelmate C110 service guide.
Date Chapter Updates 
						

							III
Copyright
Copyright © 2003 by Acer Incorporated.  All rights reserved.  No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software.  
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
						

							IVTravelMate C110
Conventions
The following conventions are used in this manual:
Screen messagesDenotes actual messages that 
appear on screen.
NOTEGives bits and pieces of additional 
information related to the current 
topic.
WA R N I N GAlerts you to any damage that might 
result from doing or not doing 
specific actions.
CAUTIONGives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANTReminds you to do specific actions 
relevant to the accomplishment of 
procedures. 
						

							V
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, please contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
not be noted in the printed Service Guide.  For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
service of customer machines. 
						

							VITravelMate C110 
						

							VII
Table of Contents
Chapter1  System Specifications  1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Board Layout   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Bottom View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Front View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Left Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Right Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rear Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Bottom Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Launch Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Lock Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Embedded Numeric Keypad  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Windows Keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Hardware Specifications and Configurations   . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chapter 2 System Utilities  31
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Navigating the BIOS Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
System Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Main System Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Advanced System Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
IDE Primary Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
I/O Device Configuration  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
System Security   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Boot Options  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Exit Setup  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Multi-Boot Menu  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Load Default Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
BIOS Flash Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
System Utility Diskette   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
System Diagnostic Diskette   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Running PQA Diagnostics Program  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Chapter 3 Machine Disassembly and Replacement  49
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Before You Begin   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Disassembly Procedure Flowchart  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Removing the Battery Pack   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Removing the Wireless LAN Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Disassembling the Main Unit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Removing the Middle Covers   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Removing the Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Removing the DIMM Upper Plate  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Removing the Internal Memory Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Removing the Modem Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Removing the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Separating the Upper Case from the Lower Case   . . . . . . . . . . . . . . . . . . . 60
Removing the RTC Battery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 
						

							VIII
Table of Contents
Removing the Speaker  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Removing the Touch Pad Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Removing the Touch Pad FPC  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Removing the LCD Support Knobs  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Removing the Main Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Removing the Thermal Plate   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Removing the PCMCIA Socket  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Removing the Modem Cable   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Disassembling the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Removing the LCD Bezel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Removing the LCD Hinges with the Center Hinge   . . . . . . . . . . . . . . . . . . . 67
Removing the Button Board & Inverter Board . . . . . . . . . . . . . . . . . . . . . . . 67
Removing the Main and Auxiliary Antenna  . . . . . . . . . . . . . . . . . . . . . . . . . 68
Removing the LCD  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Removing the Coaxial Cable   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Removing the Sensor Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Chapter 4 Troubleshooting  71
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
External Diskette Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
External CD-ROM Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Keyboard or Auxiliary Input Device Check  . . . . . . . . . . . . . . . . . . . . . . . . . 73
Memory Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Touchpad Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Power-On Self-Test (POST) Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Index of AFlash BIOS Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Index of PQA Diagnostic Error Code, Message  . . . . . . . . . . . . . . . . . . . . . . . . . 86
Chapter 5 Jumper and Connector Locations  87
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
SW1 Settings   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Bottom View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Chapter 6 FRU (Field Replaceable Unit) List  91
Exploded Diagram   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Appendix A Model Definition and Configuration 101
Appendix B Test Compatible Components  103
Microsoft Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Appendix C Online Support Information  107
Index  109 
						

							Chapter 11
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
T Intel®  ultra low-voltage Pentium® M pr ocessor up  to  900MHz  CPU with  on-die 1MB  cache.  CPU is 
lower power, fully static and with SMI feature.
TIntel® Centrino™ Mobile Technology 
T64-bit memory bus 
THigh-capacity, Enhanced-IDE hard disk
TLi-Ion main battery pack
TPower management system with ACPI (Advanced Configuration Power Interface)
Display
T10.4” Thin-Film Transistor (TFT) eXtended Gra phics Array (XGA) liquid crystal-display (LCD)
T16M colors at 1024x768 eXtended Graphics Array (XGA) resolution
T3D capabilities
TIntegrated VGA with DVMT (Dynamic Video Memory Technology) support
TSimultaneous LCD and CRT display support
TSupports other output display devices such as LCD projection panels for large-audience 
presentations
T“Automatic LCD dim” feature that automatically decides the best settings for your display and 
conserves power
TTablet mode for LCD panel (Rotatable display)
Multimedia
TBuilt-in AC link audio subsystem which complies with the Microsoft PC 97/PC 98/ PC 99/PC2001 
specifications and meets WHQL audio requirements.
TBuilt-in one speaker and microphone
THigh-speed optical drive
T16-bit high-fidelity AC’97 PCI stereo audio with wavetable synthesizer 
Connectivity
THigh-speed fax/data modem port 
TFast infrared wireless communication
TUSB 2.0 (Universal Serial Bus) ports
TEthernet/Fast Ethernet port
TIEEE1394 port 
TOptional Wireless LAN
TOptional Bluetooth
System Specifications
Chapter  1 
						

							2TravelMate C110
Expansion
TOne type II CardBus PC Card slot  
TUpgradeable memory
TDockMate V
Keyboard and Pointing Device
T84-/85-/88-key international language keyboards
TErgonomically-centered touchpad pointing device with scroll function
I/O Ports
TOne type II CardBus PC Card slot 
TAcer 100 pins standard docking connector
TOne RJ-45 jack for 10/100BaseT LAN
TOne RJ-11 data/fax modem jack
TOne DC-in jack (AC adapter)
TOne external monitor port
TOne audio line-in/microphone-in jack
TOne line-out/headphone-out jack
TOne FIR port
TTwo USB ports
TOne IEEE 1394 port