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Acer Travelmate 8471 Service Guide

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Page 61

Chapter 453
Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.)
2.Go to the diagnostic memory in the test items.
3.Press F2 in the test items.
4.Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of...

Page 62

54Chapter 4
From Hardware:
1.Power off the computer. 
2.Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the 
following figure.
3.If the voltage is still less than 7.5 Vdc after recharging, replace the battery. 
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% 
of the total power remaining when installed in the computer. 
If the battery status indicator does not light up, remove the battery pack...

Page 63

Chapter 455
Power-On Self-Test (POST) Error Message 
The POST error message index lists the error message and their possible causes. The most likely cause is 
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU 
replacement does not solve the problem, put the original part back in the computer. Do not replace a 
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the...

Page 64

56Chapter 4
Index of Error Messages
Error Code List
Error Message List 
Error CodesError Messages
006 Equipment Configuration Error
Causes:
1. CPU BIOS Update Code Mismatch.
2. IDE Primary Channel Master Drive Error.
(THe causes will be shown before “Equipment 
Configuration Error”)
010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, 
W:xxxxh) .
070 Real Time Clock Error.
071 CMOS Battery Bad.
072 CMOS Checksum Error.
110 System disabled.
Incorrect password is specified.
 Battery critical LOW.
In this...

Page 65

Chapter 457
System battery is dead - Replace and run 
SetupReplace RTC battery and Run BIOS Setup 
Utility to reconfigure system time, then reboot 
system.
System CMOS checksum bad - Default 
configuration usedRTC battery
Run BIOS Setup Utility to reconfigure system 
time, then reboot system.
System timer error RTC battery
Run BIOS Setup Utility to reconfigure system 
time, then reboot system.
System board
Real time clock error RTC battery
Run BIOS Setup Utility to reconfigure system 
time, then reboot...

Page 66

58Chapter 4
Error Message List
Invalid System Configuration Data BIOS ROM
System board
I/O device IRQ conflict Run “Load Default Settings” in BIOS Setup 
Utility.
RTC battery
System board
Operating system not found Enter Setup and see if fixed disk and drive A 
are properly identified.
Diskette drive
Hard disk drive
System board
No beep Error MessagesFRU/Action in Sequence
No beep, power-on indicator turns off and LCD 
is blank.Power source (battery pack and power 
adapter). See “Power System Check” on...

Page 67

Chapter 459
InsydeH2O BIOS Beep Codes
CodeBeepsPOST Routine Description
02h Verify Real Mode
03h Disable Non-Maskable Interrupt (NMI)
04h Get CPU type
06h Initialize system hardware
08h Initialize chipset with initial POST values
09h Set IN POST flag
0Ah Initialize CPU registers
0Bh Enable CPU cache
0Ch Initialize caches to initial POST values
0Eh Initialize I/O component
0Fh Initialize the local bus IDE
10h Initialize Power Management
11h Load alternate registers with initial POST values
12h Restore CPU...

Page 68

60Chapter 4
45h POST device initialization
46h 2-1-2-3 Check ROM copyright notice
48h Check video configuration against CMOS
49h Initialize PCI bus and devices
4Ah Initialize all video adapters in system
4Bh QuietBoot start (optional)
4Ch Shadow video BIOS ROM
4Eh Display BIOS copyright notice
50h Display CPU type and speed
51h Initialize EISA board
52h Test keyboard
54h Set key click if enabled
58h 2-2-3-1 Test for unexpected interrupts
59h Initialize POST display service
5Ah Display prompt “Press F2 to...

Page 69

Chapter 461
8Ah Initialize Extended BIOS Data Area
8Bh Test and initialize PS/2 mouse
8Ch Initialize floppy controller
8Fh Determine number of ATA drives (optional)
90h Initialize hard-disk controllers
91h Initialize local-bus hard-disk controllers
92h Jump to UserPatch2
93h Build MPTABLE for multi-processor boards
95h Install CD ROM for boot
96h Clear huge ES segment register
97h Fixup Multi Processor table
98h 1-2 Search for option ROMs. One long, two short beeps on 
checksum failure.
99h Check for...

Page 70

62Chapter 4
C5h PnPnd dual CMOS (optional)
C6h Initialize notebook docking (optional)
C7h Initialize notebook docking late
C8h Force check (optional)
C9h Extended checksum (optional)
D2h Unknown interrupt
E0h Initialize the chipset
E1h Initialize the bridge
E2h Initialize the CPU
E3h Initialize the system timer
E4h Initialize system I/O
E5h Check force recovery boot
E6h Checksum BIOS ROM
E7h Go to BIOS
E8h Set Huge Segment
E9h Initialize Multi Processor
EAh Initialize OEM special code
EBh Initialize PIC...
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