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Acer TravelMate 8100 User Manual

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    							Chapter 475
    Battery can’t be charged or discharged See “Check the Battery Pack” on page 66. 
    Battery pack
    Main board
    System hang during POST ODD/HDD/FDD/RAM module
    Main board
    PCMCIA-Related Symptoms
    Symptom / ErrorAction in Sequence
    System cannot detect the PC Card (PCMCIA)  PCMCIA slot assembly
    Main board
    PCMCIA slot pin is damaged. PCMCIA slot assembly
    PC Card cannot be inserted or ejected Check if the PCMCIA slot is blocked
    Main board
    Memory-Related Symptoms
    Symptom / ErrorAction in Sequence
    Memory count (size) appears different from 
    actual size.Enter BIOS Setup Utility to execute “Load Default Settings” then 
    reboot system.
    RAM module
    Main board
    Check BIOS revision
    System can power on, but you hear two long 
    beeps: “B--, B--” and the LCD is blank.Reinsert DIMM
    DIMM
    Main board
    Speaker-Related Symptoms
    Symptom / ErrorAction in Sequence
    In Windows, multimedia programs, no sound 
    comes from the computer. OS volume control
    Audio driver
    Speaker
    Main board
    Internal speakers make noise or emit no sound. Speaker
    Main board
    Microphone cannot work Audio driver
    Volume control in Windows XP
    Main board
    Power Management-Related Symptoms
    Symptom / ErrorAction in Sequence
    The system will not enter hibernation mode Power option in Windows XP
    Hard disk drive
    Main board
    The system doesn’t enter standby mode after 
    closing the lid of the portable computer.Driver of Power Option Properties
    Lid close switch in upper case
    Main board
    Power-Related Symptoms
    Symptom / ErrorAction in Sequence 
    						
    							76Chapter 4
    The system doesnt resume from hibernation/ 
    standby mode.Connect AC adapter then check if the system resumes from 
    Standby/Hibernation mode. 
    Check if the battery is low.
    Hard disk drive
    Main board
    The system doesnt resume from standby mode 
    after opening the lid of the portable computer.LCD cover switch
    Main board
    Battery fuel gauge in Windows doesn’t go higher 
    than 90%. Refresh battery (continue use battery until power off, then charge 
    battery).
    Battery pack
    Main board
    System hangs intermittently. Reconnect hard disk/CD-ROM drives. 
    Main board
    Peripheral-Related Symptoms
    Symptom / ErrorAction in Sequence
    System configuration does not match the 
    installed devices. Enter BIOS Setup Utility to execute “Load Setup defaults”, then 
    reboot system.
    Reconnect hard disk/CD-ROM drives/FDD or other peripherals.
    Main board
    External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching
    Keyboard
    Main board
    USB does not work correctly Main board
    Print problems. Enter BIOS Setup Utility to execute “Load Default Settings” then 
    reboot the system.
    Run printer self-test.
    Printer driver
    Printer cable
    Printer
    Main board
    Parallel port device problems Enter BIOS Setup Utility to execute “Load Default Settings” then 
    reboot the system.
    Device driver
    Device cable
    Device
    Main board
    Keyboard/Touchpad-Related Symptoms
    Symptom / ErrorAction in Sequence
    Keyboard (one or more keys) does not work. Reconnect the keyboard cable.
    Keyboard
    Main board
    Touchpad does not work. Reconnect touchpad cable.
    Touchpad board
    Main board
    Power Management-Related Symptoms
    Symptom / ErrorAction in Sequence 
    						
    							Chapter 477
    NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined 
    Problems” on page 79. Modem/LAN-Related Symptoms
    Symptom / ErrorAction in Sequence
    Internal modem does not work correctly. Phone cable
    Driver
    Reconnect the Internal modem cable to the main board tightly.
    Main board
    Internal LAN does not work correctly Lan cable
    Driver
    Main board 
    						
    							78Chapter 4
    Intermittent Problems
    Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a 
    hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement 
    should be considered only when a recurring problem exists.
    When analyzing an intermittent problem, do the following:
    1.Run the diagnostic test for the system board in loop mode at least 10 times.
    2.If no error is detected, do not replace any FRU.
    3.If any error is detected, replace the FRU.  Rerun the test to verify that there are no more errors.  
    						
    							Chapter 479
    Undetermined Problems
    The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, 
    whether a short circuit is suspected, or whether the system is inoperative.  
    Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
    NOTE: Verify that all attached devices are supported by the computer.
    NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power 
    System Check” on page 65):
    1.Power-off the computer.
    2.Visually check them for damage. If any problems are found, replace the FRU.
    3.Remove or disconnect all of the following devices:
    !Non-Acer devices
    !Printer, mouse, and other external devices
    !Battery pack
    !Hard disk drive
    !DIMM 
    !PC Cards
    4.Power-on the computer.
    5.Determine if the problem has changed.
    6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
    7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
    !System board
    !LCD assembly 
    						
    							Chapter 580
    Top View
     
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    ³
    Jumper and Connector Locations
    Chapter 5 
    						
    							81Chapter 5
    Bottom View³
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    ³ 
    						
    							Chapter 582
    Main Board Layout 
    						
    							83Chapter 5
    NumberItem
    1 DC JACK
    2DVI
    3 S-VEDIO
    4DOCKING
    5CRT
    6 RJ11RJ45
    7USB
    8 IEEE1394
    9 PCMCIA
    10 4 IN 1
    11 SPDIF
    12 PHONE-JACK
    13 USB 
    						
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