Acer Travelmate 720 Service Guide

							Appendix B 123
TravelMate720 compatibility is tested and verified by Acers internal testing 
department. The PCMCIA functions are tested under Windows®95 
(4.00.950C), Windows®98 and Windows®NT 4.0 environments.  In addition 
to these tests, Long Run tests and Year 2000 Compliancy have been verified,  
too.
Refer to the following lists for components, cards, and peripherals which have 
passed these tests.  Regarding configuration, combination and test 
procedures, please refer to the 720 Compatibility Test Report released by 
the Acer Notebook System Testing Department.
Test Compatible Components List
Appendix B
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							124 Test Compatible Components List
PCMCIA
PCMCIA, PM Test
CardsWin95Win98WinNT4.0
Memory cards Pass Pass Pass
LAN cards Pass Pass Pass
Modem cards Pass Pass Pass
Combo cards Pass Pass Pass
ZV cards Pass Pass -
Capture cards Pass Pass -
SCSI cards Pass Pass Pass
Cardbus cards Pass Pass -
PCMCIA, Integration/Application Test
ItemWin95Win98WinNT4.0
Two R2 cards Pass Pass Pass
Two CardBus cards Pass Pass -
R2 & ZV cards Pass Pass -
CardBus & ZV cards Pass Pass -
R2 & CardBus cards Pass Pass -
4 cards Pass Pass Pass
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							Appendix B 125
PCMCIA Cards Tested for Year2000 Compliance 
Ty p eNameModel No.
ATA Flash Viking ATA Flash Card 16MB
ATA Flash Viking ATA Flash Card 4MB
ATA Flash Epson 5MB Flash ATA 502SD00
ATA Flash Epson 1MB Flash
CardBus 3COM/Megaherts 10/100 LAN 
CardBus3CCFE575BT
CardBus Xircom CardBus Ethernet 10/100 CBE-10/100BTX
CD-ROM Panasonic 8x CD-ROM KLX-783A
Ethernet Xircom CreditCard Ethernet Adapter 
IIpsPS-CE2-10
Ethernet 3COM Etherlink III LAN1 3C589D
Ethernet IBM Ethernet II
Ethernet 3COM Fast Etherlink 16-bit PC Card 3C574-TX
Ethernet/Modem Xircom CreditCard Ethernet 
+Modem 33.6CEM-33BC
Ethernet/Modem 3COM Etherlink III LAN+33.6 
Modem3C562D/3C563D
Modem Cardinal V.34 33.6 Fax Modem MVPV34PC
Modem Xircom CreditCard Modem 56 CM56
Modem Hayes Accura 56k
Modem USR Worldport 14.4
MPEG LiveGear MPEG R1-7001
MPEG2 Margi DVD-to-Go
Slim SCSI Adaptec Slim SCSI 1460A
Slim SCSI Adapter Slim SCSI 1460
Token Ring 3COM Token Ring LAN 3C389
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							126 Test Compatible Components List
Long Run
ItemWin95Win98WinNT4.0
Long Run 4 hr Pass Pass Pass
Year2000 Compliance Test
ItemDescriptionResult
RTC test Pass Pass
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							Appendix C 127
This appendix describes online technical support services available to help 
you repair your Acer systems. 
If you are a distributor, dealer, ASP or TPM, please refer your technical 
queries to your local Acer branch office. Acer Branch Offices, Regional 
Offices and Regional Groups may access our website. However, some 
information sources will require a user I.D. and password. These can be 
obtained directly from Acer CSD Taiwan.
Acers website offers you convenient and valuable support resources 
whenever you need them.
You can find information on all of Acers Notebook, Desktop and Server 
models including;
T Service guides for all models
T Users manuals
T Training materials
T BIOS updates
T Software utilities
Also contained on this website is 
T Detailed information on Acers International Travelers Warranty (ITW) 
T An overview of all the support services we offer, accompanied by a list of   
 telephone, fax and e-mail contacts for all of your technical queries.
Here is the Acer headquarters Customer Service Division Internet address 
for your support information:
http://csd.acer.com.tw
If you have any suggestions or comments, please do not hesitate to 
communicate these to [email protected], or fax to (886) 2 86911799. 
Online Support Information
Appendix C
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							128 Online Support Information
720.book  Page 128  Saturday, March 6, 1999  10:00 AM 
						

							Index 129
16550 UART 19
A
AC Adapter 25
ACPI 30
ACPI. See Advanced Configura-
tion and Power Interface
Advanced 47
Advanced Configuration and
Power Interface 30
Advanced Power 
          Management 30
and 31
APM 31
APM. See Advanced Power
Management
Application key 7
ASP 127
Audio 20
Mixed sound source 20
Resolution 20
Sampling rate 20
Voice channel 
20
audio
setting input source in Note-
book Manager 40
Audio Controller 20
B
Battery 22
battery pack
charging indicator 4
Boot Device Priority Submenu 46
boot order
setting in Notebook Manager
35
setting in Setup Utility 46Boot Sequence 35
brightness
hot keys 9
setting in Notebook 
Manager 39
C
caps lock 5
on indicator 4
CardBus PC Card 1
CCFT 24
CD-ROM Drive
Disassembly 58
Charger 23
Checkout
Auxiliary Input Device 84
Diskette Drive 83
Keyboard 84
Memory 85
Power System 86
TouchPad 88
computer
features 1
information 34
on indicator 4
power management 27
Connectivity 1
Connectors 103
contrast
setting in Notebook 
Manager 39
CPU
Removing the CPU 68
D
date
setting in Setup Utility 43
DC-AC Inverter 24
Index
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							130 Index
DC-DC Converter 23
DC-in jack 11
Desktop Management 
Interface 31
Diagnostics 98
Disk Drives
Read/write heads 21
Disk drives 21
Read/write heads 21
Rotational speed (RPM) 21
Tracks 21
Display 2
Opening and Closing the
Display 3
display 2
auto-dim feature 27
dual 2
hot keys 8
opening and closing 3
performance 2
power management 2, 27
setting boot device in Note-
book Manager 39
setting boot device in Setup
Utility 48
setting in Notebook 
Manager 39
simultaneous 2
switching device in Note-
book Manager 39
Display Device 39
Driver Test
CD-ROM 83
DSVD 21
Dual Display 2
E
EEPROM 97
Extended Graphics Array 
(XGA) 1
External CRT Resolutions 
and Modes 18External Module 
                      Replacement 57
Disassembling the CD-ROM
Drive 58
Disassembling the Hard
Disk Drive 59
Installing Memory 57
Reassembling the Modem
Board 57
Removing and Replacing
the Battery Pack 60
Removing the Hard Disk
Drive 59
External monitor port 10
F
Fast infrared(FIR) 1
Fax/Data Modem 11
fax/data PCI modem 1
Fax/Modem 20
baud rate 20
Field Replaceable Unit 105
FIR 19
Flash Memory Update 86
FRU 89, 105
CD-ROM 105
DIMM 106
FDD 106
HDD 107
LCD 108
Mechanical Parts 111
Miscellaneous Parts117
Others 115
PCB 113
Power 114
Recovery CD 118
Touchpad 114
Fuel-Gauge 87
H
hard disk
power management 27
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							Index 131
Hard Disk 0 Submenu 44
Hard Disk Drive
Disassembly 59
Hard disk drives 21
Hibernation mode 29
conditions 29
entering 29
hot key 8
resuming from 29
utility 32
Hot Keys 8
I
I/O Ports 10
I/O ports
bottom ports 13
rear ports 10
right ports 12
indicator lights 4
Indicators 4
Information Viewer 34
infrared
turning on and off 47
Intermittent Problems 95
Internal microphone 20
Internal speaker 20
J
Jumpers 103
Bottom View 104
Top View 103
K
Keyboard 5, 21
Keyboard controller 21
Removing the keyboard 62
Special Keys 5
keyboard 5
embedded numeric 
keypad 6
hot keys 8lock keys 5
Windows keys 7
L
LCD 24
Removing the LCD 65
Resolution 24
LCD Panel ID
Setting 97
LEDs 4
Line-in Jack 10
Line-in/Microphone 40
Lithium-Ion battery 1
Lock Keys 5
Long Run 126
Lower Case
Disassembly 74
Lower Case Disassembly
Fan 75
Floppy Disk Drive 74
IDE Board 77
LCD 78
PCMCIA Card 77
System Board 76
M
Main screen 42
Major 1
Major Features 1
System 1
media access
on indicator 4
Microphone-in jack 10
Mini docking connector 13
MMO 75
Model Definition 121
modem 11
Modem jack 10
MPU-401 UART 20
N
Navigating the Setup Utility 41
Notebook Manager 33, 33–40
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							132 Index
Boot Sequence 35
Display Device 39
Hot key 8
Information Viewer 34
Password 36
Power Management 38
starting 33
Num lock 5
on indicator 4
Numeric Error Codes 89
numeric keypad
embedded 6
O
On-die L2 cache 1
Online Support Information 127
Operational Chargin 87
P
Parallel Port 18
Parallel port 10
parallel port
setting in Setup Utility 47
Password 36
password
changing in Setup Utility 50
checking during boot 49
checking during resume 49
removing in Setup Utility 50
setting in Notebook 
Manager 36–37
setting in Setup Utility 50
PC Card slots 12
PCMCIA 20
voltage controller 20
PCMCIA controller 20
PhDISK 32
PhDisk
Syntax 32
Power
managing in Notebook 
Manager 38managing in Setup Utility 51
Power and Standby Indicators 4
Power Management 2, 27, 38
power management 27
ACPI 30
advanced 30
Power Management Modes 27
Hard Disk Standby Mode 27
Hibernation mode 29
Peripheral Standby 
Modes 28
Sleep Mode (ACPI) 29
power management modes
display standby mode 27
hard disk standby mode 27
Hibernation mode 29
sleep mode (ACPI) 29
Standby mode 28
Power Saving 51
PQA Diagnostics 98
Error Codes and 
Messages 101
PS/2 port 12
R
Reassembling the Modem 
        Board 57
Removal and Replacement 55
Removing a Password 50
RJ45 combo phone jack 21
RMA 105
S
Security 48
Serial Port 19, 10
serial port
setting in Setup Utility 47
Setting a Password 50
Setup Utility 41, 41–53
Advanced menu 47
Boot Device Priority sub-
menu 46
720.book  Page 132  Saturday, March 6, 1999  10:00 AM