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Acer Travelmate 6592g Service Guide

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    TravelMate 6592/6592GService Guide
    PRINTED IN TAIWAN
    Service guide files and updates are available
    on the ACER/CSD web; for more information,  please refer to  http://csd.acer.com.tw 
    						
    							
    2
    Revision History
    Please refer to the table below for the updates made on TravelMate 6592/6592G service guide.
    DateChapterUpdates 
    						
    							
    3
    Copyright
    Copyright © 2007 by Acer Incorporated.  All rights reserved.  No part of this publication may be reproduced, 
    transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
    any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
    the prior written permission of Acer Incorporated.
    Disclaimer
    The information in this guide is subject to change without notice.
    Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
    contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
    purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
    programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
    dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
    damages resulting from any defect  in the software.  
    Acer is a registered trademark of Acer Corporation.
    Intel is a registered trademark of Intel Corporation.
    Pentium and Pentium II/III are tradema rks of Intel Corporation.
    Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
    						
    							
    4
    Conventions
    The following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear 
    on screen.
    NOTE Gives bits and pieces of additional 
    information related to the current 
    topic.
    WARNING Alerts you to any damage that might 
    result from doing or not doing specific 
    actions.
    CAUTION Gives precautionary measures to 
    avoid possible hardware or software 
    problems.
    IMPORTANT Reminds you to do specific actions 
    relevant to the accomplishment of 
    procedures. 
    						
    							
    5
    Preface
    Before using this information and the product it supports, please read the following general information.
    1.This Service Guide provides yo u with all technical information relating to the BASIC CONFIGURATION 
    decided for Acers global product offering. To better fit local market requirements and enhance product 
    competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
    add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
    in this generic service guide. In such cases, please contact your regional offices or the responsible 
    personnel/channel to provide you with further technical details.
    2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
    available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
    not be noted in the printed Service Guide.  For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
    office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
    Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
    service of customer machines. 
    						
    							
    1
    Chapter 1 System Specifications 1
    Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
    System Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
    Mainboard Layout  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Top View  ...............................................................................................................5
    Bottom View  ..........................................................................................................6
    Your Acer Notebook Tour   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
    Front View  .............................................................................................................7
    Closed Front View .................................................................................................8
    Left View  ...............................................................................................................9
    Right View  .............................................................................................................9
    Rear view  ............................................................................................................10
    Base view ............................................................................................................11
    Indicators ............................................................................................................12
    Easy-Launch Buttons  ................ ................................. .........................................13
    Touchpad Basics  ................................................................................................14
    Using the Keyboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Lock Keys and embedded numeric keypad  ............... .........................................15
    Windows Keys  ....................................................................................................15
    Hot Keys  .............................................................................................................16
    Special Key  .........................................................................................................17
    Acer Empowering Technology   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Acer eDataSecurity Management  .......................................................................19
    Acer eLock Management  ....................................................................................21
    Acer ePerformance Management  .......................................................................22
    Acer eRecovery Management  ............................................................................23
    Acer eSettings Management ...............................................................................24
    Acer ePower Management  .................................................................................25
    Acer OrbiCam  .....................................................................................................28
    Using the System Utilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Acer GridVista (dual-display compatible)  ............................................................33
    Launch Manager  .................................................................................................34
    Hardware Specifications and Configurations   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
    Chapter 2 System Utilities  43
    BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Navigating the BIOS Utility ..................................................................................44
    Information ..........................................................................................................45
    Main ....................................................................................................................46
    Advanced ............................................................................................................48
    Security ...............................................................................................................49
    Boot .....................................................................................................................54
    Exit ......................................................................................................................55
    BIOS Flash Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
    Chapter 3 Machine Disassembly and Replacement  57
    General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Before You Begin  ................................................................................................58
    Disassembly Procedure Flowcharts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Main Unit Disassembly Flowchart  .......................................................................59
    LCM Module Disassembly Flowchart ..................................................................60
    Main Unit Disassembly Procedure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
    Table of Contents 
    						
    							
    2
    Removing the Battery Pack  ................................................................................61
    Removing the Cover Securing Screws and Covers  ............................................61
    Removing the HDD  .............................................................................................62
    Removing the Memory Module  ...........................................................................63
    Removing the Wireless Card  ................. ................................. ............................64
    Removing the ODD  .............................................................................................65
    Removing Dummy Trays  ....................................................................................65
    Removing the Switch Cover ................................................................................66
    Removing the Keyboard  .....................................................................................67
    Disconnecting the TouchPad  ..............................................................................69
    Removing the Switch Board ................................................................................70
    Removing the Modem Module  ............................................................................70
    Removing the Antenna Cables  ...........................................................................71
    Removing the LCM Module  ................................................................................72
    Removing the TouchPad  ....................................................................................72
    Removing the Mainboard  ....................................................................................73
    Removing the I/O Board  .....................................................................................74
    Removing the Heatsink and Fan Module  ............................................................75
    Removing the CPU  .............................................................................................76
    LCM Module Disassembly Procedure   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Removing the LCM Bezel  ...................................................................................77
    Removing the LCD Panel  ...................................................................................78
    LCM Module Reassembly Procedure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Replacing the LCD Panel ....................................................................................81
    Replacing the LCM Bezel  ...................................................................................83
    Main Module Reassembly Procedure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Replacing the CPU  .............................................................................................84
    Replacing the Heatsink and Fan Module  ............................................................84
    Replacing the I/O Board ......................................................................................85
    Replacing the Mainboard  ....................................................................................86
    Replacing the TouchPad .....................................................................................87
    Replacing the LCM Module .................................................................................87
    Replacing the Antenna Cables  ...........................................................................88
    Replacing the Modem  .........................................................................................88
    Replacing the Switch Board  ................................................................................89
    Reconnecting the TouchPad ...............................................................................89
    Replacing the Keyboard ......................................................................................90
    Replacing the Switch Cover  ................................................................................91
    Replacing the Dummy Trays ...............................................................................92
    Replacing the ODD  .............................................................................................92
    Replacing the Wireless Card  ..............................................................................93
    Replacing the Memory Module  ...........................................................................94
    Replacing the HDD  .............................................................................................94
    Replacing the Covers ..........................................................................................94
    Replacing the Battery Pack .................................................................................96
    Chapter 4 Troubleshooting  97
    System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98External Diskette Drive Check  ............................................................................98
    External CD-ROM Drive Check  ..........................................................................98
    Keyboard or Auxiliary Input Device Check  ............. .............................................98
    Memory check .....................................................................................................99
    Power System Check ..........................................................................................99
    Touchpad Check  ...............................................................................................101
    Power-On Self-Test (POST) Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 
    						
    							
    3
    Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
    Phoenix BIOS Beep Codes   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
    Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
    Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
    Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
    Chapter 5 Jumper and Connector Locations  115
    Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
    Bottom View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
    Connector Descriptions   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
    Chapter 6 FRU (Field Replaceable Unit) List  119
    TravelMate 6592  Exploded Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120 
    						
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