Acer Travelmate 6500 Service Guide
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TravelMate6500&Aspire9510/9520
Service Guide
PRINTED IN TAIWAN Service guide files and updates are available
on the AIPG/CSD web; for more information,
please refer to http://csd.acer.com.tw
2 Revision History Please refer to the table below for the updates made on TravelMate6500 & Aspire9510 service guide. Date Chapter Updates 6/20/2006CH6 Update FRU list 9/20/2006 CH1 Update Performance for Aspire 9520
3 Copyright Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium 4 and Celeron are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
4 Conventions The following conventions are used in this manual: Screen messagesDenotes actual messages that appear on screen. NOTEGives bits and pieces of additional information related to the current topic. WARNINGAlerts you to any damage that might result from doing or not doing specific actions. CAUTIONGives precautionary measures to avoid possible hardware or software problems. IMPORTANTReminds you to do specific actions relevant to the accomplishment of procedures.
5 Preface Before using this information and the product it supports, please read the following general information. 1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acers global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
1
Chapter1 System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Aspire 9510 Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
TravelMate 6500 Outlook View . . . . . . . . . . . . . . . . . . . . . . . 10
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Easy-Launch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using the System Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Acer Empowering Technology . . . . . . . . . . . . . . . . . . . . . . . 25
Hardware Specifications and Configurations . . . . . . . . . . . . 42
Chapter2 System Utilities 52
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Chapter3 Machine Disassembly and Replacement 62
Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . 63
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Main Unit Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
LCD Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
CCD Module Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . 79
HDD Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
ODD Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Chapter4 Troubleshooting 82
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Power-On Self-Test (POST) Error Message . . . . . . . . . . . . 86
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Phoenix BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . 93
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Chapter5 Jumper and Connector Locations 99
Mainboard Layout ...............................................................99
Chapter6 FRU (Field Replaceable Unit) List 102
Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Spare Part List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Chapter 11 Features Performance Intel® Centrino® mobile technology, featuring: TIntel® coreTM Duo processor at 1.66 ~2.16 GHz TIntel® coreTM solo processor at 1.66 GHz TIntel® coreTM 2 Duo processor at 1.66 ~1.83GHz TIntel® coreTM 2 Duo processor at 2 ~2.33 GHz Core Logic TNorth Bridge + South Bridge: T945PM + ICH7M Memory TDDR2 533/667 SDRAM TTwo soDIMM slots, 128MB to 1GB per slot TMaxium memory up to 2GB with two 1GB SODIMM Display T17”WXGA TFT LCD, 1440 x 900 pixel resolution , supporting simultaneous multi-window viewing via Acer GridvistaTM TNvidia® GeForceTM Go 7900 graphics with 512 MB of external GDDR2 VRAM , supporting Microsoft® DirectX® 9.0, Shader Model 3.0, OpenEXR High Dynamic Range (HDR) technology, Nvidia® PowerMizerTM 6.0, PCI Express® TNvidia® GeForceTM Go 7600 graphics with 256 MB of external GDDR2 VRAM , supporting Microsoft® DirectX® 9.0, Shader Model 3.0, OpenEXR High Dynamic Range (HDR) technology, Nvidia® PowerMizerTM 6.0, PCI Express® TDual independent displays supported T16.7 million colors TMPEG-2/DVD hardware-assisted capability TS-video/TV-out support TDVI-D with HDCP support TAcer Arcade feturing Acer CinemaVision and Acer ClearVision technologies VRAM TGDDR2, 400MHz, 8M x 16, 16M x 16, 128/256 MB TGDDR3, 500/600MHz, 16M x 16, 32M x 16, 256/512 MB Audio TRealtek ALC883DD with Dolby support System Specifications Chapter 1
2Chapter 1 TInternal microphone x 2 (Stereo MIC) TTwo speakers (high quality) 12.5cc TBranded subwoofer (30cc) THD Audio codec TCodec specification requires: THD Audio interface T10 DAC (7.1ch + 2ch); 2 ADC TDAC SNR >= 95dB, ADC SNR >= 85dB TPin 2 pin with Dolby/DTS logo codec TS/PDIF Out support TAll DACs support 44.1K/48K/96K/192K sample rate TAll ADCs support 44.1K/48K/96K sample rate TAt least 2 GPIOs for customized appllications Storage subsystem THDD: T9.5mm height, 2.5” HDD TEasily removable no more than two screws T80/100/120/160GB T5400/7200 rpm TPCI Bus Master Enhanced IDE TTwo HDD SKU TS0: SATA HDD TS1: 2nd SATA HDD (RAID 0/1 support) TP: PATA ODD TOne HDD SKU TS0: PATA HDD TP: PATA ODD TOptical drive options: T1x HD DVD-ROM drive T8x slot-load DVD-Super Multi double-layer drive Communication TModem: 56Kbps ITU V.92 with PTT approval; Wake-on-Ring support TLAN: Gigabit Ethernet; Wake-on-LAN support TWPAN: Bluetooth® 2.0 + EDR (Enhanced Data Rate) TWLAN: Intel® PRO/Wireless 3945ABG network connection (dual-mode tri-mode 802.11a/b/g) Wi- Fi CERTIFIEDTM solution, supporting Acer Acer SignalUpTM wireless technology (for Aspire 9400 TravelMate 5600 series) TAcer OrbiCam integrated 1.3 megapixel CMOS camera, featuring: T225-degree ergonomic rotation TAcer VisageON technology TAcer PrimaLite technology
Chapter 13 I/O Ports T1 x HDMI (Aspire series only) T4 x USB 2.0 ports T1 x Ethernet (RJ-45) port T1 x Modem (RJ-11) port T1 x External VGA port T1 x Infrared (4 pin) T1 x CIR T1 x typeII PCMCIA Cardbus slot T1 x Express card narrow type slot T1 x 90W DC-in jack for AC adapter T1 x Line-in jack T1 x MIC-in jack T1 x headphones/speakers/line-out jack/SPDIF jack T1 x S-video port T1 x Analog cable/DVB-T jack for TV tuner module (mini jack) T1 x A/V in (7pin) T1 x DVI-D T1 x ezDock (TravelMate series only) (or printer port either one) Power Supply T8-cell of Li-Ion battery pack 4800mAh Li-Ion T90W 19V 3-pin AC adaptor Environment TTemperature TOperating: 5 oC to 35 oC TNon-operating: -20 oC to 65 oC THumidity (non-condensing) TOperating: 20% to 80% TNon-operating: 20% to 80% Dimensions and weight T400 (W) x 297(D) x 33.5~47.2(H) mm T3.79 kg (8.36 lbs.)
4Chapter 1 Block Diagram A A B B C C D D E E 44 33 22 11 X4 DMI FSB DDR2 ICH7M Calistoga CLK GEN. 400/533/667MHz KBC 533 MHz DEBUG CONN.LPC 34, 5 6,7,8,9,10 11,12 15,16,17,18 36 33 MDC Card G1421OP AMP AZALIA 22MODEM ALC883 KirkiniBlock DiagramINPUTS SYSTEM DC/DCTPS51120 5V_S5 41OUTPUTS DCBATOUTG791 FAN*2 19 3D3V_S5 1D8V_S3 42 DCBATOUT1D05V_S0 INPUTS OUTPUTSSYSTEM DC/DC Mobile CPU Yonah 478 1.66G/1.83G/2GPCB P/N : REVISION : 05248-SA 533/667MHz TPS51100 DDR_VREF_S0 1D8V_S344 Line Out (SPDIF) 30Int. MIC@1 Int. MIC@2 DDR2533 MHz11,12533/667MHz LPC 29 MAX8743EE APL5332KAC3D3V_S0 2D5V_S0 APL5912-U1D8V_S3 1D5V_S0 44 44 43 39,40 VCC_CORE_S00~1.3V 44A OUTPUTS CPU DC/DC INPUTS DCBATOUT MAXIM CHARGER OUTPUTS INPUTS CHG_PWR DCBATOUTUP+5V5V 100mA 18V 4.0A MAX8725+Max1773 ISL6262 (IDT CV155) INT.SPKR Codec RJ11 35, 36RJ45-11LINE OUT Easy Port 4 (124 PIN) PRINTER AC INCRTPS2LINE IN SEARIAL PORTMICTV OUTPCIE*2 SMBUS DVI INT. KB Touch Pad35 35FIR/CIR 34 34 ATI M54 DC/DC INPUTSVGA_CORE_S0 FAN5234OUTPUTSDCBATOUT 53 APL5331KAC441D8V_S0 1D2V_S0 nVidia PCI E x 16 USB Port 4P(1R+3L)22 ICS954305E (Discrete) PCIE 36BIOS SIOPC87392 Ver. : B0, 71.ICH7M.A0U / QK65 Ver.:A2 :71.945PM.00U / QK46 MX29LV800 1 Mb 36SLB9635TT1D1TPMKB3910SF G71M (MXM-3) (GDDR3 256/512MB) G72MV/G73M (MXM-2) (GDDR2 128/256MB) OR SUBWFTPA6211SUBWF Line In29 USB Bluetooth22 Web Camera 1331 New Card1,2,4,6 7 3 0X bus 23LANBCM5788-M 24 24 TXFM RJ45 TI PCI 7412 25,26 28 28TSP2220A PCMCIASupport TypeII PCI PWR SW TV Tuner 1.5x MS/MS Pro/xD/ MMC/SD/SDIO27 1394 CONN27 6 in 1 31Mini-PCITV Tuner 1.5xMini-PCI IMini Card 5 27 1 2 3,4 SATA0PATA RAId 0,1 SI 3512E 20 SATA1 SATA0 1st HD (PATA or SATA)21CDROM2121 2nd HD SATA only COM1PRT IRTFDU7100 PS2 30 30 3030 30 3032 48 SATA Bridge ULi M5285 14 D C A&B GND14 13 49 S S VCC TOP PCB STACKUP BOTTOM DVI TV-Out RGB CRT 17 TFT LCD WXGA,WSXGA, WXGA(Dual Lamp) CRT TV-Out TMDS LVDS 50 HDMI Connector HDMI Transmitter Sillicon Image SiI 1930 Digital audio codec for HDMI AKM AK4113Microcontroller SST89V54RD2/RD TMDS51 52 53SMBUS SMBUSSMBUS SMBUS