Acer TravelMate 540 Series User Manual

							Acer TravelMate 540 Series
Service Guide
  SERVICE CD PART NO.: VD.T34V5.001 
                                                                                                                                     PRINTED IN TAIWAN Service guide files and updates are available
on the ACER/CSD web; for more information, 
please refer to http://csd.acer.com.tw 
						

							II
Revision History
Please refer to the table below for the updates made on TravelMate 540 service guide.
DateChapterUpdates
2003/09/30 Chapter 1 page 30 Revise battery specification
2003/11/17 Chapter 4 Add POST codes 
						

							III
Copyright
Copyright © 2003 by Acer Incorporated.  All rights reserved.  No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software.  
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
						

							IV
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear 
on screen.
NOTEGives bits and pieces of additional 
information related to the current 
topic.
WARNINGAlerts you to any damage that might 
result from doing or not doing specific 
actions.
CAUTIONGives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANTReminds you to do specific actions 
relevant to the accomplishment of 
procedures. 
						

							V
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, please contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
not be noted in the printed Service Guide.  For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
service of customer machines. 
						

							VI 
						

							VII
Table of Contents
Chapter 1 System Specifications  1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Board Layout   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Bottom View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Front View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Front Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Left view   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Right view  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Rear Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Bottom Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Lock Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Embedded Numeric Keypad  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Windows Keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
The Euro Symbol   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Launch Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
E-mail Detection  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Touchpad   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Touchpad Basics   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Hardware Specifications and Configurations   . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 2 System Utilities  35
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Navigating the BIOS Utility   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Main   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Advanced   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Exit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
BIOS Flash Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Chpater 3 Machine Disassembly and Replacement  49
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Before You Begin   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Disassembly Procedure Flowchart  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Removing the Battery Pack   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Removing the HDD Module/FDD Module/
Optical Module/CPU/Middle Cover and LCD Module  . . . . . . . . . . . . . . . . . . . . . 54
Removing the HDD Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Removing the Optical Disc Drive Module  . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Removing the FDD (Card Reader) Module  . . . . . . . . . . . . . . . . . . . . . . . . . 54
Removing the CPU  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Removing the Middle Cover  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Removing the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Disassembling the Main Unit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Separate the main unit into the logic upper and the logic lower assembly  . 57
Disassembling the logic upper assembly   . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Disassembling the logic lower assembly   . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Disassembling the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 
						

							VIII
Table of Contents
Disassembling the External Modules  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Disassembling the HDD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Disassembling the Optical Disc Drive Module   . . . . . . . . . . . . . . . . . . . . . . 63
Disassembling the Floppy Disc Drive Module  . . . . . . . . . . . . . . . . . . . . . . . 64
Chapter 4 Troubleshooting  65
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
External Diskette Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
External CD-ROM Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Keyboard or Auxiliary Input Device Check   . . . . . . . . . . . . . . . . . . . . . . . . . 66
Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Touchpad check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Power-On Self-Test (POST) Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
POST Code   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Chapter 5 Jumper and Connector Locations  83
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Bottom View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Chpater 6 FRU (Field Replaceable Unit) List  85
TravelMate 540 Series  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Appendix A Model Definition and Configuration  104
Appendix B Test Compatible Components  105
Microsoft® Windows® XP Pro Environment Test  . . . . . . . . . . . . . . . . . . . . . . . 106
Microsoft® Windows® 2000 Environment Test   . . . . . . . . . . . . . . . . . . . . . . . . 110
Appendix C Online Support Information  115
Index 118 
						

							Chapter 11
Features
This computer was designed with the user in mind.  Here are just a few of its many features:
Performance
TMobile Intel® Pentium® 4 Processor with 512 KB level 2 cache featuring the new Enhanced Intel 
SpeedStep® technology
TStandard 256 MB DDR333 SDRAM, upgradeable to 2GB on dual soDIMM sockets (Only one slot 
for user accessible)
TIntegrated 24x CD-ROM, 8x DVD-ROM, 24/10/8/24x DVD/CD-RW combo or DVD-RW or DVD-
Dual drive
T30/40/60 GB or higher-capacity ATA/100 HDD
TLi-Ion main battery pack
TPower management system with ACPI (Advanced Configuration Power Interface) 1.0b supporting 
Standby and Hibernation power saving modes
Display
T14.1” Thin-Film Transistor (TFT) liquid-crystal display (LCD) displaying 32-bit high colour up to 
1024X768 eXtended Graphics Array (XGA) resolution
T15” Thin-Film Transistor (TFT) liquid crystal display (LCD) displaying 32-bit high true color up to 
1400X1050 Super eXtended Graphics Array + (SXGA+) resolution
T3D capabilities
TSimultaneous LCD and CRT display support
TS-video for output to a television or display device that supports S-video input
T“Automatic LCD dim” feature that automatically decides the best settings for your display and 
conserves pwer
TDual display capability
Multimedia
T16-bit high-fidelity AC’97 stereo audio
TBuilt-in dual speakers 
TBuilt-in microphone
THigh-speed optical drive
Connectivity
THigh-speed fax/data modem port
TEthernet/Fast Ethernet port
TFast infrared wireless communication
TUSB 2.0 (Universal Serial Bus) ports
TIEEE 1394 port
TDocking port for port replicator
TIntegrated Invilink wireless LAN module
TIntegrated Bluetooth module
System Specifications
Chapter  1 
						

							2Chapter 1
Keyboard and Pointing Device
TInternet 4-way scroll button
TSleek, smooth and stylish design
TAcer FinTouch full-sized curved keyboard
TErgonomically-centered touchpad pointing device
Expansion
TTwo type II or one type III CardBus PC Card slot
TUpgradeable memory
I/O Ports
TTwo type II or one type III CardBus PC Card slot
TOne RJ-11 phone jack (V.90/92)
TOne RJ-45 jack (Ethernet 10/100)
TOne DC-in jack for AC adapter
TOne parallel port
TOne VGA port for external monitor
TOne speaker/headphone-out jack (3.5mm mini jack)
TOne audio line-in jack (3.5mm mini jack)
TOne microphone-in jack
TOne IEEE 1394 port
TOne S-video TV-out port
TOne 100-pin port replicator
TThreer USB 2.0 ports
TOne FIR port (IrDA)
T5-in-1 Card Reader (Manufacture optional)