Acer Travelmate 530 Service Guide
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Acer TravelMate 530 Series Service Guide PART NO.: VD.T24V5.001 PRINTED IN TAIWAN Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw
II Revision History Please refer to the table below for the updates made on TravelMate 530 service guide. DateChapterUpdates
III Copyright Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
IV Conventions The following conventions are used in this manual: SCREEN MESSAGESDenotes actual messages that appear on screen. NOTEGives bits and pieces of additional information related to the current topic. WA R N I N GAlerts you to any damage that might result from doing or not doing specific actions. CAUTIONGives precautionary measures to avoid possible hardware or software problems. IMPORTANTReminds you to do specific actions relevant to the accomplishment of procedures.
V Preface Before using this information and the product it supports, please read the following general information. 1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acers global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
VII Table of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Lock Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 The Euro Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 E-Mail Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Chapter 2 System Utilities 35 BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 System Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Running Diagnostics Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Chpater 3 Machine Disassembly and Replacement 53 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Removing the HDD Module/Memory/FDD Module/Optical Module and the CPU58 Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Removing the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Removing the Optical Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Removing the FDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Removing the Keyboard, the Memory, the Modem Card, the LCD Module and the Switch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Removing the Memory, the Modem Card (Bluetooth Card) and the Wireless LAN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Removing the Switch Board and the LCD module . . . . . . . . . . . . . . . . . . . 62 Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
VIII Table of Contents Separate the main unit into the logic upper and the logic lower assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Disassembling the logic lower assemby . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Disassembling the Logic Upper Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 64 Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Disassembling the Floppy Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . 67 Disassembling the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Chapter 4 Troubleshooting 69 System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 External CD-ROM/DVD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . 70 Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . 71 Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Display Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Sound Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Index of AFlash BIOS Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Chapter 5 Jumper and Connector Locations 85 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 SW3 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 SW2 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Chapter 6 FRU (Field Replaceable Unit) List 89 Appendix A Model Definition and Configuration 108 TravelMate 530 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Appendix B Test Compatible Components 111 Microsoft® Windows® XP Home Environment Test . . . . . . . . . . . . . . . . . . . . . 112 Microsoft® Windows® XP Pro Environment Test . . . . . . . . . . . . . . . . . . . . . . . 115 Microsoft® Windows® 2000 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . 118 Appendix C Online Support Information 121 Index 123
Chapter 11 Features This computer was designed with the user in mind. Here are just a few of its many features: Performance TMobile Intel® Pentium®4 processor-M at 1.8GHz or higher TBuilt-in 0.13 micron technology; includes 512KB L2 cache; supports Enhanced Intel® SpeedStepTM technology; 400MHz processor system bus TStandard 256MB DDR-266 SDRAM, upgradeable up to 1GB on dual SoDIMM sockets TIntegrated 24x CD-ROM/8x DVD-ROM or 24/10/8/24x DVD/CD-RW combo drive T20/30/40GB or higher-capacity Ultra DMA-100HDD THigh-capacity, Enhanced-IDE hard disk TLi-Ion main battery pack TPower management system with ACPI (Advanced Configuration Power Interface) 2.0 supporting Standby and Hibernation power saving modes Display TThin-Film Transistor (TFT) liquid-crystal display (LCD) displaying 32-bit high true colour up to 1024X768 eXtended Graphics Array (XGA) resolution for 14.1”/15.0” (specification varies depending on models) T3D capabilities TShared Memory Architechure (Intel DVMT-Dynamic Video Memory Technology) TSimultaneous display on LCD and CRT TSupport S-video(NTSC/PAL) TV-out T“Automatic LCD dim” feature that automatically decides the best settings for your display and conserves pwer TDual view suupport Multimedia T16-bit high-fidelity AC’97 stereo audio TBuilt-in dual speakers TBuilt-in microphone THigh-speed optical drive Connectivity THigh-speed fax/data modem port TEthernet/Fast Ethernet port TUSB (Universal Serial Bus) ports TIEEE 1394 port TOptional Invilink 802.11b wireless LAN TOptional Integrated Bluetooth module System Specifications Chapter 1
2Chapter 1 Keyboard and Pointing Device T5 Launch keys, including Internet Browser and email and 3 user-programmable keys T4-way scroll button TSleek, smooth and stylish design TFull-sized keyboard TErgonomically-centered touchpad pointing device Expansion TTwo type II or one type III cardBus PC Card slots TUpgradeable memory I/O Ports TTwo Type II or One Type III PCMCIA Cardbus sockets TOne RJ-11 jack for 56Kbps fax/modem TOne RJ-45 jack for LAN TOne DC-in jack for AC adapter TOne ECP/EPP compliant 25-pin parallel port TOne external 15-pin VGA port TOne speaker/headphone/line-out jack TOne microphone/line-in jack TThree USB 2.0 ports TOne IEEE 1394 port TOne S-video (NTSC/PAL) output port TOne Kensignton lock socket TFIR (Fast Infred) port TOne 100-pin docking connector