Acer Travelmate 510 Service Guide

							TravelMate 510 Notebook
Service Guide
    PART No: 49.45C01.001.
    DOC No: SG370...................................................PRINT IN TAIWANService guide files and updates are available 
on the AIPG/CSD web; for more information, 
please refer to http://csd.acer.com.tw 
						

							II
Copyright
Copyright  ©
 1999 by Acer Incorporated.  All rights reserved.  No part of this 
publication may be reproduced, transmitted, transcribed, stored in a retrieval 
system, or translated into any language or computer language, in any form or 
by any means, electronic, mechanical, magnetic, optical, chemical, manual or 
otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
Acer Incorporated makes no representations or warranties, either expressed 
or implied, with respect to the contents hereof and specifically disclaims any 
warranties of merchantability or fitness for any particular purpose.  Any Acer 
Incorporated software described in this manual is sold or licensed as is.  
Should the programs prove defective following their purchase, the buyer (and 
not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of 
all necessary servicing, repair, and any incidental or consequential damages 
resulting from any defect in the software.  Further, Acer Incorporated reserves 
the right to revise this publication and to make changes from time to time in 
the contents hereof without obligation of Acer Incorporated to notify any 
person of such revision or changes.
Acer is a registered trademark of Acer Incorporated.
Intel is a registered trademark of Intel Corporation.
Pentium is a trademark of Intel Corporation.
Other brand and product names are trademarks and/or registered 
trademarks of their respective holders. 
						

							III
Conventions
The following conventions are used in this manual:
Screen messages
Denotes actual messages that appear on-
screen.
NoteGives bits and pieces of additional information 
related to the current topic.
WarningAlerts you to any damage that might result from 
doing or not doing specific actions.
CautionGives precautionary measures to avoid possible 
hardware or software problems.
ImportantReminds you to do specific actions relevant to the 
accomplishment of procedures. 
						

							IV
Preface
Before using this information and the product it supports, please read the fol-
lowing general information! 
1  This Service Guide provides you with all technical information relating to 
the BASIC CONFIGURATION decided for Acers global product offering. 
To better fit local market requirements and enhance product competitive-
ness, your regional office MAY have decided to extend the functionality of 
a machine (e.g. add-on card, modem, or extra memory capability). These 
LOCALIZED FEATURES will NOT be covered in this generic service 
guide. In such cases, please contact your regional offices or the responsi-
ble personnel/channel to provide you with further technical details.
2.   Please note WHEN ORDERING FRU PARTS, that you should check the 
most up-to-date information available on your regional web or channel. If,  
for whatever reason, a part number change is made, it will not be noted in 
the printed Service Guide.  For ACER-AUTHORIZED SERVICE 
PROVIDERS, your Acer office may have a DIFFERENT part number code 
to those given in the FRU list of this printed Service Guide. You MUST use 
the list provided by your regional Acer office to order FRU parts for repair 
and service of customer machines. 
						

							I
Chapter 1 System Introductions 1
Basic Operation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Special Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keyboard Ergonomics . . . . . . . . . . . . . . . . . . . . . . . 10
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Hardware Configuration and Specification . . . . . . . . . . 13
Processor  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Power Management Modes  . . . . . . . . . . . . . . . . . . 26
Advanced Power Management . . . . . . . . . . . . . . . . 29
Advanced Configuration and Power Interface . . . . . 29
Chapter 2 Software Utilities 31
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
System Information . . . . . . . . . . . . . . . . . . . . . . . . . 32
Basic System Configuration  . . . . . . . . . . . . . . . . . . 33
Startup Configuration  . . . . . . . . . . . . . . . . . . . . . . . 34
Onboard Devices Configuration  . . . . . . . . . . . . . . . 35
System Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Management  . . . . . . . . . . . . . . . . . . . . . . . . 40
Load Default Settings  . . . . . . . . . . . . . . . . . . . . . . . 41
AFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Executing AFlash  . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Quick Way to Execute AFlash . . . . . . . . . . . . . . . . . 43
System Utility Diskette  . . . . . . . . . . . . . . . . . . . . . . . . . 44
Set LCD Panel ID  . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Set Thermal Sensor Threshold . . . . . . . . . . . . . . . . 45
System Diagnostic Diskette  . . . . . . . . . . . . . . . . . . . . . 46
Running PQA Diagnostics Program. . . . . . . . . . . . . 47
Chapter 3 Removal and Replacement 51
General Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Before You Begin  . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Connector Types . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . 53
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . 55
Table of Contents 
						

							II
Removing the DIMM. . . . . . . . . . . . . . . . . . . . . . . .  55
Removing the Modem Board . . . . . . . . . . . . . . . . .  56
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . .  57
Removing the LCD Module  . . . . . . . . . . . . . . . . . .  59
Disassembling the LCD . . . . . . . . . . . . . . . . . . . . . . . .  61
Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . .  64
Removing the Heat Sink and CPU EMI Shield. . . .  64
Removing the Hard Disk Drive . . . . . . . . . . . . . . . .  65
Removing the Upper Case . . . . . . . . . . . . . . . . . . .  65
Removing the Touchpad  . . . . . . . . . . . . . . . . . . . .  66
Disassembling the Lower Case  . . . . . . . . . . . . . . .  68
Removing the CD-ROM/ Diskette Drive Module  . .  69
Removing the Speakers . . . . . . . . . . . . . . . . . . . . .  71
Removing the DC-DC/ Charger Board . . . . . . . . . .  72
Removing the FIR module . . . . . . . . . . . . . . . . . . .  74
Removing the System Board . . . . . . . . . . . . . . . . .  75
Removing the PCMCIA Card . . . . . . . . . . . . . . . . .  76
Chapter 4 Troubleshooting 79
System Check Procedures  . . . . . . . . . . . . . . . . . . . . .  80
Diskette Drive Check  . . . . . . . . . . . . . . . . . . . . . . .  80
CD-ROM Drive Check  . . . . . . . . . . . . . . . . . . . . . .  80
Keyboard or Auxiliary Input Device Check . . . . . . .  81
Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . .  81
Power System Check . . . . . . . . . . . . . . . . . . . . . . .  81
Touchpad Check  . . . . . . . . . . . . . . . . . . . . . . . . . .  83
Error Symptom-to-FRU Index  . . . . . . . . . . . . . . . . . . .  84
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . .  92
Undetermined Problems. . . . . . . . . . . . . . . . . . . . .  92
Chapter 5 Jumper and Connector Information 95
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  95
Bottom View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  97
Chapter 6 FRU (Field Replaceable Unit) List 99
Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . .  115
Table of Contents 
						

							III
Appendix A Model Number and Configurations117
Appendix B Test Compatible Components List 119
Appendix C Online Support Information 125
Index 127
Table of Contents 
						

							IV 
						

							Chapter 1 1
This computer was designed with the user in mind.  Here are just a few of its 
many features:
Performance

Intel® Celeron™ processor with 128 KB level 2 cache

64-bit main memory

Large LCD display and AGP video with 256-bit graphics acceleration

Internal CD-ROM drive or DVD-ROM drive1

Internal 3.5-inch floppy drive

High-capacity, Enhanced-IDE hard disk

Lithium-ion battery pack

Power management system with standby and hibernation power saving 
modes
Multimedia

ISA-based 16-bit high-fidelity stereo audio with 3-D sound and wavetable 
synthesizer

Play-now audio capability

Built-in dual speakers

Compact disc player control feature

Ultra-slim, high-speed CD-ROM drive or DVD-ROM drive
Connectivity

High-speed fax/data modem port (available in select countries)

USB (Universal Serial Bus) port
Human-centric Design and Ergonomics

All-in-one design (CD-ROM or DVD-ROM, FDD, HDD)

Lightweight and slim

Sleek, smooth and stylish design

Full-sized keyboard

Wide and curved palm rest

Ergonomically-centered touchpad pointing device
1Subject to local configuration
System Introductions
Chapter  1 
						

							2 System Introductions

CD or DVD player control
Expansion

CardBus PC card (formerly PCMCIA) slots (two type II/I or one type III), 
upper sort with ZV (Zoomed Video) port support2 

Port replicator option for one-step connect/disconnect from peripherals

Upgradeable memory and hard disk
Display
The large graphics display offers excellent viewing, excellent display quality 
and high performance desktop graphics.  The computer supports two 
different display configurations — High Performance Addressing (HPA) or 
Thin-Film Transistor (TFT).
Video Performance
AGP video with 256-bit graphics acceleration and 2.5 MB video memory 
boost video performance.
Simultaneous Display
The computer’s large display and multimedia capabilities are great for giving 
presentations.  If you prefer, you can also connect an external monitor when 
giving presentations.  This computer supports simultaneous LCD and CRT 
display.  Simultaneous display allows you to control the presentation from 
your computer and at the same time face your audience.  You can also 
connect other output display devices such as LCD projection panels for large-
audience presentations.
Dural Display
The computer’s unique graphics chip takes advantage of Windows 98’s multi-
display capability, allowing you to extend your desktop to an external display 
device, such as an external monitor or projector.  With this feature enabled, 
you can move program windows to/from the computer LCD and the exteranl 
monitor.
Power Management
The power management system incorporates an “automatic LCD dim” 
feature that automatically dims the LCD when the computer is powered by a 
battery pack to conserve battery power. 
2Only the upper slot supports Zoomed Video