Acer Travelmate 4150 Service Guide

							TravelMate 4650
TravelMate 4150
Service Guide
                                                                                                                                     PRINTED IN TAIWAN
               Service guide files and updates are available
on the ACER/CSD web; for more information, 
please refer to http://csd.acer.com.tw 
						

							II
Revision History
Please refer to the table below for the updates made on TravelMate 4650 and TravelMate 4150 service guide.
Date ChapterUpdates 
						

							III
Copyright
Copyright © 2005 by Acer Incorporated.  All rights reserved.  No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software.  
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
						

							IV
Conventions
The following conventions are used in this manual:
SCREEN 
MESSAGESDenotes actual messages that appear 
on screen.
NOTEGives bits and pieces of additional 
information related to the current 
topic.
WARNINGAlerts you to any damage that might 
result from doing or not doing specific 
actions.
CAUTIONGives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANTReminds you to do specific actions 
relevant to the accomplishment of 
procedures. 
						

							V
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, please contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
not be noted in the printed Service Guide.  For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
service of customer machines. 
						

							VII
Table of Contents
Chapter 1 System Specifications  1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Mainboard Placement  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Block Diagram   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Close Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Left View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Right View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Rear View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using the Keyboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Lock Keys and Embedded Numic Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Windows Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Special Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Launch Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Touchpad   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Touchpad Basics   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using a computer security lock  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using System Utilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Acer eManagement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Launch Manager  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Ejecting the optical (CD or DVD) drive tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using a Computer Security Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Chapter 2 System Utilities  43
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Application Launch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Power Button Over-ride   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Lid Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Hard Disk Password Function/ Password on boot function   . . . . . . . . . . . . . . . . 45
Valid Password Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   48
Advanced   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Boot   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Exit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 
						

							VIII
Table of Contents
Chapter 3 Machine Disassembly  55
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Removing the HDD and ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Removing the RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Removing the Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Removing the Wireless and LCD Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Removing the Thermal and Bluetooth Module  . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Removing the Upper Case  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Removing the Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Removing the FAN  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Removing the Thermal Module and CPU  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Removing the MDC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Removing the Wireless, Speaker and PCMCIA  . . . . . . . . . . . . . . . . . . . . . . . . . 62
Removing the LCD Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Removing the HDD and ODD  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Chapter 4 Troubleshooting  66
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
External Diskette Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
External CD-ROM Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Keyboard or Auxiliary Input Device Check   . . . . . . . . . . . . . . . . . . . . . . . . . 67
Memory Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Check the Power Adapter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Check the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   70
Touchpad Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   70
PhoenixBIOS POST Tasks and Beep Codes  . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
POST Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Intermittent Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Use NAPP CD to Build Master Hard Disc Drive  . . . . . . . . . . . . . . . . . . . . . . . . . 81
Chpater 5 Jumper and Connector Locations  88
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Rear View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
VGA Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Power SW/B  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
TouchPad Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Hot Swap ODD Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
DVI Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Clear CMOS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 
						

							IX
Table of Contents
Chapter 6 FRU (Field Replaceable Unit) List  97
Exploded Diagram   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Parts    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Appendix A Model Definition and Configuration  113
Appendix B Test Compatible Components  114
Microsoft Windows XP(Home/Professional)  Environment Test  . . . . . . . . . . . . 115
Appendix C Online Support Information  118 
						

							X
Table of Contents 
						

							Chapter 11
Features
This computer was designed with the user in mind.  Here are just a few of its many features:
Performance
TIntel®  915PM/915GM PCI Express chipset
TIntel®  Pentium®  M processor 730/740/750/760/770 (2MB L2 cache, 1.6/1.73/1.86/2.0/2.13 GHz, 
533 MHz FSB)
TCPU Package is uFPGA 478 Package
TIntegrated Intel®  PRO/Wireless 2200GB network connection (dual-mode 802.11b/g) Wi-Fi 
CERTIFIEDTM solution, supporting Acer SignalUp wireless technology
Memory
T256MB or 512MB of DDR II 400/533 memory
TOnboard with two 200-pin +1.8V DDR II soDIMM connector, supporting DDR memories card. 
Maximum up gradable to 2GB by two 1GB soDIMM module
TSupport 64MB/128MB VGA memory for NV43M/NV44MV
TAdjustable 128MB UMA VGA memory share from North Bridge
Display
T15” XGA TFT LCD, supporting 1024x768 pixel resolution, 16.7 million colours                                 
(for TravelMate 4150 series)
T1 5 ”  S X G A  T F T  L C D ,  s u p p o r t i n g  1 4 0 0 x 1 0 5 0  p i x e l  r e s o l u t i o n ,  1 6 . 7  m i l l i o n  c o l o u r s                                       
(for TravelMate 4650 series)
Graphics
TnVIDIA®  GeForceTM Go 6600 graphics processing unit (GPU) with 64MB or 128MB of DDR Video 
RAM , supporting PCI ExpressTM and Microsoft®  DirectX®  9.0 (for TravelMate 4650 series) 
T nVIDIA® GeForceTM Go 6200 graphics processing unit (GPU) with TurboCacheTM technology 
supporting 128MB video memory supporting PCI ExpressTM and Microsoft® DirectX® 9.0 (for 
TravelMate 4150 series)
T Intel®  915GM integrated 3D graphics, featuring Intel®  Graphics Media Accelerator 900 and up to 
128MB of video memory, supporting Microsoft®  DriectX®  9.0 (for TravelMate 4650/4150 series)
TDual independent display support 
TExternal resolution/refresh rate
T2048x1536: 85/75/70/66/60 Hz
T1600x1200: 120/100/85/75/60 Hz
T1280x1024: 180/160/120/100/90/85/75/70/60 Hz
T1024x768: 200/160/150/120/100/90/85/75/72/70/60 Hz
T800x600: 200/160/120/100/90/85/75/72/70/60 Hz
TMPEG-2/DVD hardware-assisted capability
System Specifications
Chapter  1