Acer Travelmate 4050 Service Guide
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TravelMate 4050 Service Guide PRINTED IN TAIWAN Service CD P/N:WE DO NOT PRODUCE CD FOR THIS MODEL Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw
II Revision History Please refer to the table below for the updates made on TravelMate 4050 service guide. DateChapterUpdates
III Copyright Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
IV Conventions The following conventions are used in this manual: SCREEN MESSAGESDenotes actual messages that appear on screen. NOTEGives bits and pieces of additional information related to the current topic. WARNINGAlerts you to any damage that might result from doing or not doing specific actions. CAUTIONGives precautionary measures to avoid possible hardware or software problems. IMPORTANTReminds you to do specific actions relevant to the accomplishment of procedures.
V Preface Before using this information and the product it supports, please read the following general information. 1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acers global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
VII Table of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Embedded Numberic Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Chapter 2 System Utilities 31 BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Chapter 3 Machine Disassembly and Replacement 41 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Disassemble the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Disassemble the HDD Module, ODD and Memory Module . . . . . . . . . . . . . . . . 44 Disassemble the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Disassemble the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Disassemble the Keyboard/LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Disassemble the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Disassemble the Power Switch Board, Thermal and MDC . . . . . . . . . . . . . . . . . 45 Disassemble the LCD module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Disassemble the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Disassemble the HDD Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Chapter 4 Troubleshooting 52 System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . 53 Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Power Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Check the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Display Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Sound Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 PhoenixBIOS POST Tasks and Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Chpater 5 Jumper and Connector Locations 63 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Clear CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
VIII Table of Contents Chapter 6 FRU (Field Replaceable Unit) List 66 Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 TravelMate 4050 Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Appendix A Model Definition and Configuration 79 Appendix B Test Compat ible Components 80 Microsoft Windows XP / Professional Environment Test . . . . . . . . . . . . . . . . . .81 Appendix C Online Support Information 83
Chapter 11 Features This model is a project to accommodate Intel Centrino technology to provide end user better mobile experience with entry price. It is a 2 spindle with normal 4:3 for factor. Performance TIntel® Pentium® M processor 710/715/725/735/745/755/765 at 1.4 ~ 2.1 GHz, 2MB L2, 400 MHz FSB TIntel® Pentium® M processor at 1.5/1.6/1.7 GHz, 1MB L2 cache, 400MHz FSB TIntel® Celeron® M processor at 1.2/1.3/1.4/1.5 GHz, 512 L2 cache, 400MHz FSB TIntel 855GME Chipset, ICH4-M T256/512MB of DDR 333 memory, upgradeable to 2GB using dual soDIMM moduels THigh-capacity, Enhanced-IDE hard disk TLi-Ion main battery pack TWireless solution with integrated Intel® PRO/Wireless 2200BG network connection 802.11b/g Inprocomm 802.11 b/g, dual band Wi-Fi CERTIFIEDTM solution; Acer SignalUp wireless technology support Display T14.1” or 15.0” Thin-Film Transistor (TFT) displaying at 1024x768 XGA and 1400x1050 SXGA resolution TIntel® 855GME integrated 3D AGP graphics featuring Intel® Extreme Graphics 2 technology and up to 64MB VRAM, supporting dual independent display T16.7 million colours TMicrosoft® DirectX® 9.0 support TSimultaneous LCD and CRT display at 1024 x 768 pixel reslouation, 70Hz External resolution/ refresh rate: T800x600: 200/460/120/100/85/75/60 Hz T1024x768: 200/160/120/100/85/75/60 Hz T1280x1024:160/120/100/85/75/60 Hz T1400x1050: 60 Hz T1600x1200: 120/100/85/75/60 Hz T2048x1536: 75/60 Hz TS-video/TV-out (NTSC/PAL) support TMPEG-2/DVD hardware-assisted capability System Specifications Chapter 1
2Chapter 1 Video TVGA is integrated in Intel 855GME (Montara-GME) chipset TSimultaneous display on LCD and CRT T3D Windows accelerator TSupports 15/16/24/32 bbp True Color on LCD & Dual View THardware expansion for high resolution LCD TSupport TV-out feature by extra TV-Encoder (optional) Audio TAC97 Codec with Realtek ALC250 TBuilt-in two stereo speakers TNo internal Microphone Storage TODD TFixed Type TOption for 12.7mm DVD Combo, DVD Dual and DVD Super Multi TLocated in front side THDD T9.5mm, 2.5” HDD Support T30/40/60/80GB ATA100 hard disc drive TPCI Bus Master Enhanced IDE TUltra DMA 66/100 support TEasy install with one protecting screw from right side Connectivity TModem 56K ITU V.92 modem with PTT approval; Wake on-Ring ready T10/100 Mbps Fast Ethernet LAN; Wake-on-LAN ready TIntegrated Intel® PRO/Wireless 2200BG network connection 802.11b/g dual band Wi-Fi CERTIFIEDTM solution, Inprocomm 802.11b/g TAcer SignalUp wireless technology support TWireless PAN integrated Bluetooth® Battery T4/8 cells Li-ion 18650 size (2150mAh) main battery pack with 31/63W Capacity TSupports 2.5/5 hrs operation time (battery mark 2002, in XGA resolution) TApproximated charging time 3~8 hrs (System On) or 2.5hr (System Off) TSmart battery pack, SMbus I/O Ports TThree USB 2.0 ports TIEEE 1394 port (Optional) TEthernet (RJ-45) port TModem (RJ-11) port TS-Video/TV-Out port (NTSC/PAL) (Optional)
Chapter 13 TParallel port TExternal display (VGA) port TMicrophone Jack THeadphones/Speaker/Line-Out port TInfrared (FIR) port TPC Card Slot (one Type II) TDC-In jack for AC adaptor